Unable to start print job. Is printer available?

I recently upgraded to Adobe Acrobat 8.1.6. My printer, which is a Canon Artisan 810, works fine with printing all sorts of other documents through different programs. I know the problem is not with the printer, and my system recognizes it just fine. I just can't print pdf files when I do it through my adobe reader. Does anyone have an suggestions how to get pdf files to print through the reader?

Your question should really be directed to the Reader forum. However, do you see your printer in the print menu of Reader. If you are not using the print menu, then you need to indicate exactly what steps you are trying to take to print. Based on your post, I have no idea how you are trying to print for sure.

Similar Messages

Unable to start print job. Is printer availble? CS3 loaded on Windows 7 64bit

Hello to everyone:
I have a network of PC's. As part of their basic install I load on CS3. I have started to incorporate Windows 7 and found the following problem on all of them but not on any of the XP's.
When my users try to print from Acrobat 8 they receive the following message: "Unable to start print job. I there a printer?".
This happens when they try to print to only one of our printers, the HP designjet 1055. I have both 32bit and 64bit drivers installed on our print server.
I did read a post somewhere that the common files in program files might be playing up because there are 2 program files location on windows 7 - but I didn't get any further on that one.
I'm sure there's a work around for this issue, there has been for the 101 others.
Does anyone have any ideas?

Yes, we have AA8 here that comes with CS3 and for the most part it seem to be working fine. Sure I've had the odd compatibility glitch with getting the 32 app to work on win7 64 but I am stumped with this one printer. I have 7 other normal network printers (not large format) and I can print to those through AA8 fine.
If windows can see the HP printer and other apps can print to the HP printer but AA8 can't and at the same time AA8 can see and print to all the other printers it makes me think that this is ether a driver compatibility issue or some programmatic issue. Perhaps I need to point something in the registry to something else?

Unable to start "Printer Assistant" Officejet Pro 8600

Printer Assistant and my 8600 have worked well for over a year. Now I can't start "Printer Assistant". This may have been triggered by an update to Win 8.1. Others on the Discussion Board have been told to uninstall all HP programs, reboot, and then download the "full feature" package from the HP site.
I've done all that. Installation works fine. Print, fax, and scan all work fine when tested. A shortcut was installed on the desktop. But I cannot start the "Printer Assistant" either from the desk top, the start button, or from the program file.
I used Trouble Shooter to try and find the problem. From the trouble shooter I was able to open "HP Scan - HP Officejet Pro 8600". From there I could initiate a successful scan. But the only route to this page that I have found is through the Trouble Shooter.
Printer Assistant is loaded on my computer: File Ver 28.0.1315.0; 5.16MB; Date Modified 10/17/12.
Got any ideas?
This question was solved.
View Solution.

Hi Sticks10,
Thank you for your response, I appreciate the clarification. I still think the patch is a good idea to try.
If it still does not work, try the following in this order:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. Turn Windows Defender on or off. (This will work in Windows 8.1).
Disable any firewalls. Turn Windows Firewall on or off. (This will work in Windows 8.1).
Create a new user account. Create a user account.
Re-install the software using the HP Printer Install Wizard for Windows.
Hope this works for you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Unable to start Print Service

I think am facing the same situation as in this old forum post:
Error(1042006) Network error [10048]: Unable to connect
I tried to increase the Heap size of print Server (HyS9FRPrint) in registry to Xmx - 2048 MB and Xmx 2048 MB. After this I'm not able to start the PRINT SERVICE.
PATH: HKEY_LOCAL_MACHINE\SOFTWARE\Hyperion Solutions\Hyperion Reports\HyS9FRPrint: Xmx2048m and Xms2048m.
When I modify the Heap setting to Xmx1538m and Xms1024m, I'm able to start the print service.
Messages recorded in the EVENT viewer is copied below:
======================================================================================================================
The description for Event ID ( 0 ) in Source ( HyS9FRPrint ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Could not initialize the Java Virtual Machine..
======================================================================================================================
Could you please let me know if I have missed any thing in increasing the heap size tp 2048mb. Is there any particular steps for the same?
Thanks,
Vinay.

It is 32bit windows process so maximum you will provably get it to set the JVM to around 1.6GB which you have already found, setting it any bigger and it wont start.
Cheers
John
http://john-goodwin.blogspot.com/

Compressor locked up unable to start new jobs

I ran a batch in compressor and I think I had a brown-out that dropped one of the drives for a second and locked it up. I tried canceling the job but it never did so even though the batch viewer kept saying it was.
I found a program called "Compressor Repair" that cleared it out, but starting a new job, it simply says "Processing" and it never actually begins the job. I can't seem to find out how to clear this up. Any ideas?
Thanks.
MC

Try going to Compressor > Reset Background Processing.

Goto saving images into a pdf and a message comes up " cannot start print job"

I an having a problem with my lightroom 4- I goto save my images into a PDF and it comes up " cannot start print job" and wont even save the images. What can be the problem, ive never had the situation before.

Hi Sasha,
Using Acrobat, you can create forms that are called AcroForms. The forms created in LC Designer are called XFA (XML Forms Architecture) and are more data centric. While both will open in Acrobat, they are completely different animals.
The issue with users not being able to save the data with Reader is that the form is not Reader Enabled. You can Reader Enable a form using one of two methods:
Reader Enable the form using Acrobat Professional (V8 or below) or Acrobat Standard (V9 or above). Note there are licensing restrictions.
Reader Enable the form using the full server product Adobe LiveCycle Reader Extensions ES2.5. This involves additional licensing fees.
Have a look here: http://assure.ly/etkFNU, at the features that are available depending on whether the user has Acrobat or Reader; if the form is Reader Enabled; and how the form was Reader Enabled.
The issue of Reader Enabling would also apply to AcroForms.
I don't think that you need to dive into LC Designer just yet, as forms created in LC Designer face the same issues about Reader Enabling as forms developed in Acrobat.
If your usage complies with the EULA, then you could Reader Enable your form in Acrobat.
Hope that helps,
Niall

"unable to get printer status" and "server-error-not-accepting-jobs"

I've got an Intel Mac Pro with Tiger. When I accepted the latest update from Apple, I lost all my defined printers! I've re-added a local USB printer and a networked Laserjet - fine. But I also added a Phaser 850 color printer (networked) which used to work fine. It connects ok, and opens the printer queue window, but when it tries to print, it says "Unable to get printer status (server-error-not-accepting-jobs". The queue stays active (not stopped) but the jobs don't move. I've tried deleting the printer and re-making it - same deal. What's going on?
Mike

Hi Mike,
One think I really dislike about OSX is the Rocket Science needed to just Print!
Might try these two...
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
Might try Printer Setup Repair 5.1...
http://www.fixamac.net/software/index.html

"could not start print job" when printing to PDF from Lightroom

Any body else had this problem and fixed it?? When I print from Lightroom to Adobe PDF I get "could not start print job" and the print job hangs.
I have:
Lightroom 2.5 64 bit
Acrobat Standard 9
Windows 7 Ultimata 64bit but I had this problem with Vista 64 bit. Somtimes it would work sometimes not - now with Windows 7 Not - always.
I can print to acrobat from every other application, even Photoshop CS3 - just not Lightroom.
It's terribly frustrating. Any help would be greatly appreciated.
Ken

Andrew,
I can print from other apps, just printed a doc from open office.
OS Windows 8.1. Have been printing from this computer and setup previously, it seems to have been an intermitent problem that has now become a consistent problem.
I've updated the printer firmware, and Windows is up to date.
Seems to be a lightroom issue, and I'm getting a bit nervous because I have a show opening on February 15th I need to print for.

Lexmark C544DN network attached printer takes minutes to start printing job

I recently purchased a macbook pro 13" i am moving from a windows 7 environment. My network attached Lexmark C544DN takes up to 2 minutes to start printing the print job, it did not act this way under windows. I have gotten the latest firmware and drivers for the printer, from the Lexmark website, in attempt to figure out the problem. My network hub- router is an airport extreme. I have noticed that at times when surfing the internet safari pauses when loading the page, this appears to be random not associated with certain websites. Not sure if the two are related but since both are using network protocols one may have to do with the other.
I am looking for things to look into that may cause such a problem and how to look into them as I am fairly computer savvy but my experience with the Mac OS X 10.6.5 is limited to going on two weeks now.
I should probably mention that the Mac network is solo not a hybrid with windows and mac together.
Thanks for any advice that can be given on this problem.
tjhinmn

I am sorry, you are still on the consumer forums. To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at Printers - LaserJet. Just click on the New Post button.
I hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

UNABLE TO CANCEL PRINT JOB THAT KEEPS PRINTING SAME COPIES

How do you cancel print job on a HP Deskjet D1520 with Windows Vista?
THANKS!

Since this printer does not have a physical "Cancel" button, the easiest way of stopping a document print is to clear the document from the Print Queue.
To remove a document from the print queue manually:
1. Depending upon your operating system, do one of the following:
• Windows Vista: On the Windows taskbar, click Start, click Control Panel, and
then click Printers.
• Windows XP: On the Windows taskbar, click Start, click Control Panel, and
then click Printers and Faxes.
• Windows 2000: On the Windows taskbar, click Start, point to Settings, and
then click Printers.
2. Double-click the icon for your product to open the print queue.
3. On the Printer menu, highlight the document, click Cancel or Purge Print Document,
and then click Yes to confirm.
Now, if the document has already started printing and you want to stop it before it finishes; then simply lift the top access door which will pause printing. Remove the document from the print queue now. If it is no longer in the print queue, then power off the printer. Wait about 30 seconds and power on the printer again. This should have stopped the document from printing.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Unable to locate printer. Brother MFC-J200 CUPS

Hi, I installed cups and the printer's drivers and I can configure the printer. But, when I try to make print the test page, I get this error: Unable to locate printer BRW9CD21E90F93E.local". and I looked in the wiki and on different forums, tried different methods to solve this but I still can't print anything because it can't locate it. Anyone knows how to solve this problem? Thanks in advance.

You're not going to find that file. That's BRW + 12 digit hex code + .local. The hex code is likely random for each print job. It was likely never created in the first place.
That PKGBUILD has a bunch of errors. Ask the maintainer to fix it. If you would like to be able to discuss the package intelligently you can compare it with my PKGBUILD for the brother-mfc-j870dw. Here are some of the more glaring errors.
* The cupswrapper generator can be run in build() which eliminates the install and the forgotten uninstall.
* No uninstall section as found in the debian package. My package was able get pacman to do all the work and do away with the install completely.
* Allows the installer to run the init scripts. Fortunately they aren't there anyways. cups doesn't need restarting to see new printers.
* Left in the installer that modifies /etc/printcap and fixed it to use /etc/printcap. I see the word .local here so this might be the source of your error.
* ldd shows that the executables do not use libstdc++5. No go for 64 bit users unless the 32 bit v6 is already installed.
* The RPM is no better or worse than the DEB, except that RPM is directly supported by pacman and does not require yet another AUR download.
* Forgot dependency on ghostscript
* || return 1 should be removed. makepkg always has this flag set. This PKGBUILD must be ancient.
There's probably more but I'd need to fix the PKGBUILD to find them all. I'm fortunate that I started with a much better PKGBUILD than this one.

Deskjet 3512 connected to wireless network but utility says 'Unable to find printer'

1. Product Name and Number
     • HP Deskjet 3512
2. Operating System installed (if applicable)
     • Windows 7 64-bit
3. Error message (if any)
     Unable to find printer.
    Facts:
- Printer is connected to network. Panel LED is unblinking blue and the status indicates the correct SSID for my network. Also the router config page indicates that the printer is connected with a correct IP (192.168.1.XX).
- Wireless Network Test Results diagnostics of the printer states that all PASSED, except that the Internet says 'Not connected'.
- Tried to ping the IP that the printer panel says, but cmd says: Destination Host Unreachable. Tried arp -a after that but it does not show the IP & MAC address of the printer.
- Turned off: Windows firewall, router firewall (Telus Actiontec V1000H) and disabled MAC Address Control and uninstalled Avast AV and reboot.
- Cannot access printer Embedded Web Server.
- Tried the HP Print and Scan Doctor and it didnt find the printer. And when it did find it, it was by using the USB cable. After selecting the fixes, it came to 'Unable to Find Printer again'.
4. Any changes made to your system before the issue occurred
     • No changes. Bought the printer and I'm having this issue.
PLEASE HELP!

To start out sounds like this is a driver issue. I want to start with being sure that the removal of the software and reinstallation happened in the best possible fashion. I want you to follow my steps so I can be sure that we are both starting on the same page.
First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
find and install the FULL FEATURE SOFTWARE if it is available :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=5241114
Install that and let me know the result!
Have a great day!
-Spencer

Unable to add printer to printer list

Hello everybody!
I'm unable to add a printer to the printer list. It's a HP Photosmart Plus B210a. I configured the printer without any difficulties (unpacking, installing ink, booting up, first run test prints, connecting it to the wireless network etc.). Now I want to add the printer to my Macbook Air (11", late 2010 version, Mac OS X 10.6 Snow Leopard) via the wireless connection.
To do this, I go to the system settings, printers and faxing. Since I have no other printers installed, there's nothing to see there. I clikc the plus + to add a printer and it finds the Photosmart via Bonjour connection. All looks fine to this point (doesn't it?). The I click add and then software update asks if I want to download software. Clicking not now obviously doesn't add the printer, clicking install starts a search for software (after accepting Apple's terms). Software is found, downloaded and installed, but after the install, nothing happens! The install progress bar closes, but then I'm still in the add printer screen, where I can still see the Photosmart through Bonjour connection. In the printer screen, the printer lists remains empty! When I add the printer again, it wants to search for software again, but it's unable to find (I guess because it doesn't find newer software, since I now have the software installed already). It simply doesn't add the printer to the list.
Connecting the printer with a USB cable ends up the same: you install the printer, but it won't show up in the printer list. Installing again results in the same message that no software can be found.
I also tried downloading the software from HP. Installation works just fine, but after the installation the software want to configure the printer through the same add printer screen. There I end up the same way: adding the printer makes software update search. Now it finds a HP printer update, which installs just fine, but the printer simply is not added to the printer list. This is also confirmed by the HP configuration software: it detects that the wireless printer is not in the list. Installing via USB cable however, ends up in succesful installation (says HP configuration software), but no success: no printer available!!!
I can reproduce everything as many times as I like, by using the HP uninstaller that is installed with the download I installed manually. Then everything happens all over again, no matter what I try.
Does anybody know what kind of error this is? (there is no error message anywhere, only the notification from software update that it can't find new softare at the moment). Does anybody have experience with adding this particular printer, or any HP printer or any printer at all? Why can't I add my printer?
I think it's Apple related, not HP related. The printer works as it should (for what that's worth if you can't use it because your computer doesn't accept it). I can print through HP ePrint. This is not ideal, because it always prints the e-mail and attachment so it costs an extra page and a bit of ink. I just want to print simply by printing directly for my Macbook!
Any help is appreciated, I hope my problem is described with enough detail, but if you need more info, ask! I will provide.

Hi Niala... Before you go thru the hassle of reinstalling your operating system, please try installing Gutenprint for your Mac: http://gimp-print.sourceforge.net/MacOSX.php
I just purchased a new EPSON printer today and couldn't add it to my printer queue (just like you): i kept getting an error message telling me that the driver was unavailable from Apple, and there was a Bonjour connectio problem somewhere.
Anyway: I downloaded the Gutenprint drivers, installed them and the next time I clicked on the [+] sign, everything went well.
Maybe it will work for you too. Definitely worth a try...
Cheers!

My HP Color Laserjet CP 1215 recently started printing crooked.

My Printer at work, HP Color Laserjet CP1215 recently has started printing crooked. I have open all doors to check for anything stuck in the printer that could be causing it to print crooked.
Any suggestions would be greatly appreciated as I am not getting anywhere with what I have found on the website.
Tawnya Slagle

Hi Tawnya,
A couple of items come to mind that we can check:
1) Paper type/specs Make sure you're using recommended paper type for this product.
2) Remove, restack and reload and check paper guides in the tray to ensure the guides are against the paper and if available, restock with some fresh paper.
3) Have you recently experienced a paper jam? Were you able to remove the page intact? If not, there still may be a small piece of paper lodged in the printer causing the skew.
4) If the above steps don't resolve, I might recommend a calibration, steps listed below.
Best of luck!!
Follow these steps to calibrate the product.
Open Toolbox .
Windows XP: Click Start ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Windows Vista: Click the Windows icon ( ), click All Programs , click HP , click your product, and then click HP Color LaserJet CP1210 Series Toolbox .
Click the Device Settings folder, and then click the Print Quality page.
Under Print Quality , click Calibrate next to Calibrate Now .
Click OK when the 'Your request has been sent to the device ' message appears on the computer. The calibration process begins.
NOTE:Calibration might take 2 to 3 minutes. Do not turn the product off during calibration.
When calibration ends, try printing again.
If the issue is resolved, stop troubleshooting.
If you are still experiencing print quality issues, repeat steps 1 through 5 in this solution. You can recalibrate the printer as many as 3 times.
(Although I am employed by HP, I am speaking for myself and not for HP)
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
I worked for HP but my posts and replies are my own....Thank you!
*Say thanks by clicking the *Kudos!* which is on the left*
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HP LaserJet Pro M1536dnf Multifunction Printer (unable to add print driver hpfax1, error code 87)

Hi, my printer HP LaserJet Pro M1536dnf Mfp, suddenly didnt work so i remove the printer, and downloaded a new driver http://support.hp.com/us-en/drivers/selfservice/HP-LaserJet-Pro-M1536-Multifunction-Printer-series/3974271/model/3974278#Z7_3054ICK0KGTE30AQO5O3KA30R1 once dowloaded, i run it and uninstall the printer, restart my pc, and proceed to installing. but in the process of installing a error occurr, saying that "Unable to add printer, error code 87", and that " HP Toolbox FX has encountered an error and can not recover. once i click ok. it tells me to restart my pc and reinstall it again. i did it for 8x, and still with the same error. please help really need a help right now. as my boss is going to kill me

Hey , Welcome to the HP Support Forums!
I understand that you're getting the error 'Unable to add print driver hpfax1, error code 87' when installing your HP LaserJet Pro M1536dnf Multifunction Printer on your Windows 7 computer. I would like to assist you today with resolving this install issue. Thank you for including all of the troubleshooting steps that you have completed prior to reaching out for support. At this time I am going to walk you through some additional software and driver troubleshooting steps. Please follow all of the steps below. If you're using your HP Laserjet through a USB Cable connection, please disconnect that cable now. Step one: Remove Driver: 1. Click on your Start menu 2. Select Control Panel 3. Select Programs and Features 4. When Programs and Features opens a list of programs installed on your computer will populate. Click on the 'Installed ON' tab at the top to change the date so the recently installed items show at the top. This will make it easier to manually locate the three HP Laserjet items you need to uninstall. 5. Next, look for the HP LJ M1530 MFP Series HP Scan, HPLaserJetHelp_LearnCenter, and HP LaserJet Professional M1530 MFP Series. If you see any 3 of these, or all 3 of these items, please click on them and select Uninstall. Once you have confirmed that those three items have been uninstalled, please close Programs and Features and proceed to the next step. Step 2: Clear Temp Files: Click on your Start menuIn the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboardWhen the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will now highlight.Select the 'delete' button on your keyboard. The Temp folder contains temporary internet files. No actual files or folders on your computer will be affected by deleting the Temp files. Should a Temp file still be used than you will automatically get the pop up to 'skip' that item.Close the Temp folder once it is emptiedRight click the Recycling Bin on your desktop and select Empty Recycling BinPlease proceed to the next step. Step 3: Download Installer Package: Please click here to download the Full Feature Installer package. Once the download is complete, click on the download to allow it to 'Run'An extraction should now automatically occur. Once the extraction is complete an installer window will open. Please close the installation window. You do not want to run the installation at this time. Step 4: Run Scrubber: To ensure that no trace of the HP Software and Driver package remain on your computer, I am going to have you run a Scrubber built into the installer package for your printer. Click on your Start menuIn the 'search programs and files' box located right above Start after you click on it, type %temp% and hit enter on your keyboardWhen the Temp folder opens locate the 7z folder. Click on this folder to open it. This is the HP Laserjet Installer Click on the Utilities folder under the 7z folderDouble left click on Scrubber. It is an application which should launch the HP Uninstaller. Please follow the onscreen prompts to complete the uninstaller. Once the uninstall has completed please proceed to the next step. Be sure to Restart your computer if the uninstall process prompts you to. Step 5: Check Print Server Properties: Click on your Start menuClick on Devices and PrintersIn the Devices and Printers window look for your HP Laserjet. If you see it listed please right click on it and choose 'Delete' or 'Remove Device'. Next, click on any device listed under 'Printers and Faxes' once just to highlight itClick Print Server Properties at the top of the windowClick on the Drivers tabLook for your HP Laserjet driver. If you see it click on it and click Remove at the bottomClick Remove Driver OnlySelect OKSelect Apply and OK on the Print Server Properties windowClose Devices and Printers. Please proceed to the next step. Step 6: Run Disk Cleanup Utility: Click on your Start menuSelect All ProgramsSelect AccessoriesSelect System ToolsSelect Disk Cleanup Run a Disk Cleanup on the C DriveWhen prompted, check Downloaded Program files, Temporary Internet Files, Recycle Bin, Temporary Files, and Thumbnails Once the Disk Cleanup is complete, please proceed to the next step. Step 7: Run CCLeaner: To ensure that there are no malicious files on your computer or Registry conflicts on your computer I am going to have you run a CCLeaner before we install your printer. Please click here to download the CCLeaner Tool. Once the website opens select the link at the top for 'Free Download'. Once the download is complete please complete the Scan. Should multiple malicious files be found you may need to run the Scan multiple times to remove all malicious files. Once your system comes back as clean, please proceed to the last step. Step 8: Install Device: Please click here to download the Full Feature Installer package for your HP LaserjetOnce the download is complete please allow the download to RunPlease follow the onscreen prompts to install your HP LaserjetIf using a USB Cable connection please do not plug in the USB Cable until the installer window prompts you to Once the installation has completed successfully please test your machine to confirm that everything is functioning properly. Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. Good luck!

Unable to start print job. Is printer available?

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