UNABLE TO CANCEL PRINT JOB THAT KEEPS PRINTING SAME COPIES

How do you cancel print job on a HP Deskjet D1520 with Windows Vista?
THANKS!

Since this printer does not have a physical "Cancel" button, the easiest way of stopping a document print is to clear the document from the Print Queue.
To remove a document from the print queue manually:
1. Depending upon your operating system, do one of the following:
• Windows Vista: On the Windows taskbar, click Start, click Control Panel, and
then click Printers.
• Windows XP: On the Windows taskbar, click Start, click Control Panel, and
then click Printers and Faxes.
• Windows 2000: On the Windows taskbar, click Start, point to Settings, and
then click Printers.
2. Double-click the icon for your product to open the print queue.
3. On the Printer menu, highlight the document, click Cancel or Purge Print Document,
and then click Yes to confirm.
Now, if the document has already started printing and you want to stop it before it finishes; then simply lift the top access door which will pause printing. Remove the document from the print queue now. If it is no longer in the print queue, then power off the printer. Wait about 30 seconds and power on the printer again. This should have stopped the document from printing.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

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How to cancel printing jobs that are in the queue? Model is : HP Laserjet 3055

I wanted to print a 200 page book from my laptop, so I pluged in the printer to the laptop and pressed print on laptop. Then immediately decided not to print it, so I pressed cancel on printer. But the job has not been canceled at all. Every time I try to print something the it always starts with the job I wanted to cancel in the beginning. And on the laptop the message block asks if I wish to add to printing queue.
I would like to cancel the job that is sitting in the queue on the printer for good, if anyone can advise please help me, very desperate!!!
Thank you
Robertha
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View Solution.

Hi Robertha,
Open the printers folder, and then double click on the printer. Click printer, and then cancel all documents.
I am an HP employee.
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Officejet Pro 6835 self-cancels print jobs with more than 3 copies

I am printing 5x7 invitations for a business. No matter how many copies I request, y brand new HP Officejet Pro 6835 will self-cancel the print job after 3 invitations have printed. So if I have 30 invites to print, I have to print them in batches of 3. Tonight I had 150 invites to print - so it is a long envening. The error displayed on my HP ENVY laptop is that there is an error and can't print (not informative). The error on the HP printer is that the print job has been cancelled.
The other issue is that I am forced to print the 5x7 invites in landscape mode which is very slow. Portrait mode would go much faster but for some reason the handshake between Word and the printer will not allow this to happen. I've tried to custom configure the page set up to be 7x5, but Word will not save the custom configuraiton.
Please help!

Hi-
Thank you for the suggestion but unfortuneately the hotfix did not solve the problem. I am now getting between 2.5 to 3 copies. Do you have any other thoughts? I did install the hotfix on c:/ which was the default - was there another directory I should have chosen?
As a side note, I am trying to print a batch right now and am trying to seperate the job into copies of 2. Even this is not working. About every very other card, I am getting a partially printed card and the print job cancels. In a batch of 19 (10 print jobs of 2), I have 11 ruined cards because they have partially printed before the job self-cancels. Very expensive to have a 60% ruin rate.
Also, I would really like to be able to print in portrait rather than landscape mode. I am estimating that printing in landscape mode takes more than 4.5 x (23 seconds) than portrait mode (5 seconds) - when printing 150 copies this results in a job being over an hour vs. closer to 15 minutes which is best case since I have to constantly restart the job. I also suspect that landscpae mode is far less efficient in its use of ink than portrait mode. Any help would be very much appreciated!
Thanks!

Print job that will not die

I have never seen this one before - a print job that magically reappears over and over after being deleted. Does anyone know what this is? Has anyone seen this before? Here are the specifics:
Printer is and HP laserjet connected via USB to computer A which is a G5 iMac running OSX, current update as of today minus one. Computer A has Appletalk enabled over the ethernet, and printer sharing turned on for this printer. The logged in user is not the system administrator, it is a non-administrator user.
Computer B is a G4 iMac, running OSX 10.3, Appletalk enabled via ethernet. The two computers are connected to an ethernet router. The printer for Computer B is set to the remote printer from Computer A.
Computer B sends a print job from Microsoft Word, which get sent to Computer A. It disappears from the print queue on Computer B. It appears on the print queue for Computer A, and starts printing - 100 copies!
The print queue on Computer A is stopped, the job is deleted. The print queue is turned back on.
The job REAPPEARS and starts printing again.
The queue is stopped and the job deleted - same result! The job reappears. So the queue is stopped, the job is deleted, the printer shut off and restarted, and the computer restarted. The print queue is turned back on.
The job REAPPEARS and starts printing again!
Eventually, the only way to kill this job was to DELETE the printer and recreate it!
What on earth was this problem? Has anyone ever see a print job that would NOT go away???

Hi ....
I understand the issue with ur printer. and with the present set of OS this issue can be resolved.
!! Prior to this u need to reset the printing services and then have a download of the recent set of drivers from the Vendor website.
IF not then u need to delete the HP Printer folder and the HP Preferences from the Libraby folder....
How to get there ::
Double Click : MAC HDD icon
select Library : and select Preferences.
Do re-install the drivers for the Printer.
Hope this may resolve ur issue.

Print jobs will not print

I have an 8620 that is enabled for web services. The printer is listed on the HP Connected site. I emailed a document to the email address on the printer and it is sitting in a status of "Sending to printer". I also enabled the printer for Google Cloud Print and I have 2 jobs there claiming to be "In Progress".

Hi @browetally,
Thank you for being an active member of the HP Support Forums. I gather that you have ePrint jobs that are pending and have not printed on your Officejet 8620 printer.
Are the print jobs still pending? If yes, please try the steps in The HP ePrint Print Job Did Not Print document. If the print jobs are still stuck after attempting the steps in the ePrint trouble shooting document, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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I work on behalf of HP

Unable to start print job. Is printer availble? CS3 loaded on Windows 7 64bit

Hello to everyone:
I have a network of PC's. As part of their basic install I load on CS3. I have started to incorporate Windows 7 and found the following problem on all of them but not on any of the XP's.
When my users try to print from Acrobat 8 they receive the following message: "Unable to start print job. I there a printer?".
This happens when they try to print to only one of our printers, the HP designjet 1055. I have both 32bit and 64bit drivers installed on our print server.
I did read a post somewhere that the common files in program files might be playing up because there are 2 program files location on windows 7 - but I didn't get any further on that one.
I'm sure there's a work around for this issue, there has been for the 101 others.
Does anyone have any ideas?

Yes, we have AA8 here that comes with CS3 and for the most part it seem to be working fine. Sure I've had the odd compatibility glitch with getting the 32 app to work on win7 64 but I am stumped with this one printer. I have 7 other normal network printers (not large format) and I can print to those through AA8 fine.
If windows can see the HP printer and other apps can print to the HP printer but AA8 can't and at the same time AA8 can see and print to all the other printers it makes me think that this is ether a driver compatibility issue or some programmatic issue. Perhaps I need to point something in the registry to something else?

Can I retrieve a print job that I accidently deleted?

I was going to print a saved print job and I accidently deleted it from my print job list. Is there a way to get it back?

See if you can locate it either in the Trash or by using Spotlight.

Print job gets to printer and vanishes or goes to the wrong tray

I have one 10.4.11 computer in an office full of 10.4.11 computers and the print jobs either go to the printer and default to tray #1 which is always empty forcing the user to go to the printer and manually redirect the print job to the right tray otherwise the printer waits for input and creates a backup of print jobs for all the other users in the office or the print job goes to the printer and the data light blinks a few times and just vanishes and nothing happens. This happens when printing from the local admin account and the network user account. There are many users in the office and no one else is having this issue, it came up when the HDD was replaced and the system was rebuilt, I used the same image for another rebuild a month earlier and didn't get this issue. printers were added using printer setup utility and bonjuer as always tried adding with the ip address as well. The printers are two HP laserjet 9050's and a color laserjet 5550. I have tried changing every print tray setting I can find, this happens in every app that I have tried as well(cs2 indesign, illustrator, textedit, word) I have tried the reset printing system option in the printer setup utility and have re added the printers any number of times. The wall is still in one pice and my head is getting really sore please help.
B

Hi Brian, and a warm welcome to the forums!
Not sure what it is, Might try Printer Setup Repair 5.1...
http://www.fixamac.net/software/index.html

CP1515n Printer prints an extra sheet at end of EACH print Job - each sheet has same message

No idea how to get ri of this last sheet or where or what the heading refers to:
QUOTE: CP1515n Printer prints a sheet at end of EACH print Job - Sheet says: "GET/DEvMgmt/DiscoveryTree.xml HTTP/1.1 Host: 127.0.0.1.8080"
ENDQUOTE
What causes this and how to remove or turn it OFF?
Tony P

Hi lhartford,
Why are you using ink that has expired?
If you replace the expired ink cartridges do you have the same issue?
This printer was designed to give the customer the best possible photo quality prints. If you are attempting to use cartridges that have reached the expiration dates then HP can't guarantee the printer is going to perform in the matter it is designed to perform.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Print Jobs Stuck in Print Que

I have a USB printer connected to my MacPro (Leopard), the driver is correct, has been reloaded, print system reset, etc., all of the expected fixes for routine issues. I've replaced the USB cord, tried another identical printer, etc.
About 2 in 5 print jobs go to the print que but stop there. I work around it by unplugging the usb cord, re-plugging, and pressing resum on the print que. Occasionally I have to do that twice, but it never fails to work. What a pain-in-the-arse#$!!@ Network printers always seem to work.
There have been several similar posts over time, most of which seem to die. I don't want to install a third party driver, alter the CUPS, or do anything else other than use the OS I purchased. This seems to occur with several brands of printer (mine is an HP), so I've got to believe that it is an OS problem.
Can anyone own up to it? Is there a fix in the works? I've had printing issues with OSX since the initial OS (which could not respect margins, printer features, etc.). I've never had an issue with Windows (it just seems to work).
Help!

Hmm. I have an HP printer that's behaved fine, but I've moved it to my iBook (running Tiger) so I can print wirelessly.
It may be an issue with the driver or the software. I'm guessing the software was written for the PPC machines, and that might be causing the problem.
The way I've checked this is to open up "Activity Monitor" (Applications>Utilities) and find the processes related to your HP printer (usually begin with "hp") under kind what's shown?
You might want to look into the CUPS idea presented earlier as it may give you better results.
~Lyssa

TA20637 I have a print job that I can not delete from the queue.

When I try it says "job is completed and can not be deleted from queue" but it seems to be stuck (and keeps reprinting rather than letting me print other documents). What do I do? I tried clearling the printer queue by turning the printer on and off but that is not dumping the cache.

So, you can't select it in the queue and Delete it the usual way...
If nothing else works, you may need to remove printer from the list in System Preferences Print & [Scan/Fax] pane. Then add it back.
And if NOTHING else works, you can also Reset printing system. This removes ALL printers from the list and resets the overall printing system. The command is in the same System Preferences pane. Right (Control) click on the list of printers and select Reset printing system. This time, you'll need to add all of your printers back.

Unable to start print job. Is printer available?

I recently upgraded to Adobe Acrobat 8.1.6. My printer, which is a Canon Artisan 810, works fine with printing all sorts of other documents through different programs. I know the problem is not with the printer, and my system recognizes it just fine. I just can't print pdf files when I do it through my adobe reader. Does anyone have an suggestions how to get pdf files to print through the reader?

Your question should really be directed to the Reader forum. However, do you see your printer in the print menu of Reader. If you are not using the print menu, then you need to indicate exactly what steps you are trying to take to print. Based on your post, I have no idea how you are trying to print for sure.

How do I add a print button that would print out pdf or different version than what is on the site?

I see this example on NY Times. If you pick any of their articles and click print or do the short cut (Command-P) ... (Control-P for windows), the layout of their article is completely customized and cleaner. It seems like they've edited the print look to be different than what you see on the website.
I find that very cool and something I've bent dying to achieve. My guess is that I could make a pdf to what I want the print look to be and have a print button read that instead of the website but I don't know, I need help with this.

I have but it's not what I'm looking for. I want to edit what the printer will actually print when a reader clicks print. So if the page has a puzzle, for example, and the reader clicks print. The printer will print the puzzle in a different location on the page without some of the clutter that's on the site or have some message that's not originally present on the website.

Trying to print fonts that the printer doesn't know...

Hi,
Does anyone know what happens when you try to print a font that the printerdriver does not know?
I made an application for a client which printed ok at my company and behaves very strange with the client (some parts are not printed). The only difference I can find between this version and a previous version of the same application(that does work with the client) is that i have set a font before a Graphics.drawString() call.
What happened?

No an old copy of the printer was listed. I changed to the correct one and all is fine. Thanks.
I wouldn't have noticed the discrepancy without your help.

Wireless print jobs do not print after Scan to Computer

I just reset my HP Officejet 8600 Plus to factory settings, reinstalled the HP Software on a networked MAC OS X 10.7.5 and updated the application. Connected the printer (wireless) to the network. Added the printer on the MAC.
First, send a spreadsheet succesffully to the printer.
Second, scanned to the computer a jpg page (successfully)
Third, tried to print a page unsuccessfully. I had to power off/on the printer.
I read somewhere that there might be a firmware update to printer? Or is there some other fix?
Thank you in advance.

Hello there, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the wireless connection issue you're having with your Officejet 8600 Plus. As you mentioned, the printer just might need a firmware for starters. There could also be other factors in the printer disconnecting, which I will post a guide to as well.
Getting the Latest Firmware and Product Updates
Printer Does Not Maintain Wireless Connection
I hope this helped you!
Have a great day
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

UNABLE TO CANCEL PRINT JOB THAT KEEPS PRINTING SAME COPIES

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