Unable to track my order

I placed an order for a phone line installation last week but I can't track it. I enter the correct information but still nothing happens. I would appreciate it if someone could suggest a solution to my problem.
Many thanks

Call BT on 0800 800 150 from a land line or 0330 1234 150 from a mobile. You will be presented with one of the most complex automated services in the world that will do its upmost to prevent you from speaking to anyone. Then even when you do get through I can guarantee it will be to someone who you don't understand, but that's OK because they won't understand you either, then after 10 frustrating minutes the advisor will realise the call is eating into his/her call handling time and cut you off so you can start the process all over again.
Eventually you will then give up completely, come back on this forum and use lots of words, phrases and quotes like;
Incompetent, Indian call centres, frustrated, Indian call centres, idiots, Indian call centres, lack of communication, Indian call centres.
Oh and most of those will be in CAPITALS because you will feel shouting in caps will get your point across and I would also imagine there will be a serious over emphasis on the use of exclamation marks !!!!!!!!!!!!!!!!!!!!!!!!!!!

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FI user is unable to track these payments made against the PO unless he maintains a manual reference

Dear Experts,
I have a requirement as below -
Usually when a Purchase Officer makes a Downpayment request in F-47, and the Finance user posts the downpayment using F-48, the transaction is visible in the PO History.
But if the payment is not a down-payment and if the payment is actually an outgoing payment (sometimes partial payments) posted using F-53, the transaction is not available in PO history..
That is to say that the FI user is unable to track these payments made against the PO unless he maintains a manual reference.
Can you please suggest the dataflow for this so that these transactions are visible in the PO history and if we need to make any changes in order to achieve the link between the payment and the PO.
Kindly share your valuable ideas how we can achieve this requirement.

Hi Rahul,
PO history never update, if DP not made against PO. Normal payments always with respect to Invoices not PO number's. It may possible one invoice posted agaisnt several PO's also. Technically there is no feasible to update normal payments in PO history. You may go for one single report where you can get PO wise payment details. Simple Z report can help you.
Use mentioned FI tables to develop the same.
1. RSEG table to get Invoice Number & PO number's
2. BKPF table to get FI document ,Year with above invoice number ( AWKEY in BKPF table)
3. BSAK table to get payment details along with payment document (Clearing document)
4. BSIK table to get partial payment details and DP details.
Please note no standard report available
Regards
Mani

My company ordered my iPhone 6 Plus on 9/25 and I am unable to get an order number. Is it possible to get an estimated shipping date?

My company ordered my iPhone 6 Plus 16GB on my behalf on 9/25. I am unable to get an order # from them so I can't track it. Is it possible to get an estimated shipping date? I see that today for orders being made it's 11/13, but hopefully since it was ordered last week it could come a little sooner? I know it's wishful thinking, but do business customers ever get their orders expedited?
Thanks for your responses.

Thanks ChaunceyM_VZW! Unfortunately, I am not the authorized user for my company and unable to get the number. I think my only hope of getting a shipping estimate is if someone else on here who ordered on or around 9/25 posted their estimate.

Multiple Issues for Fiori Track Sales Order App

Hello,
We're experiencing quite a few issues with the Fiori Track Sales Order App and were wondering if anyone else out there had experienced anything similar and if they were able to resolve these issues. Unfortunately, there are hardly any notes out there for the Track Orders app, so we aren't able to implement any existing fixes
1.) As mentioned in a previous post (link below), contact information is not showing in the app, even though the service is returning these contacts and they're displayed in the console. We've had an incident open with SAP for quite some time but have yet to hear back.
Track Sales Order Fiori App - Not Displaying Contacts
2.) If the user is in the app while a delivery is created, choosing the refresh option just refreshes the overall status of the order. The item statuses are not updated. User has to exit the app and re-enter for changes to take effect for the items.
3.) Searching by PO Number is not working.
4.) Searching for orders in the search period only works if there is an order in the parameter maintained for the order period. If a customer does not have any orders in the order period but does have orders in the search period maintained, orders are not found when executing a search on the server.
Any suggestions would be greatly appreciated. We're on the following service packs:
SAPK-60003INSRA018
SAPK-10003INUISRA018

Hi Erin,
Just FYI. This does not solve your issue but,
I see you use old UI components which were released in May 2013.
Important Note: Please use new UI with new SAP Fiori Launchpad
New UI components have UI extension points and work with new SAP Fiori Launchpad.
Please find correct components based on your Backend version.
SAP Fiori - Add-on quick reference for transactional apps
Regards, Masa
SAP Customer Experience Group - CEG

Unable to close the order

I am unable to close the order ...system hown this error messgae please any one guide me in this issue
Unprocessed future change recs for order 1002655 prevent del. flag/completion
Message no. CO688
Diagnosis
There are still future change records or error records to be processed from the confirmation for the confirmation processes in order 1002655. Possible confirmation processes are:
Automatic goods receipt
Backflushing
Calculation of actual costs
Data transfer to HR
System Response
You are not meant to set the deletion flag/'completed' status for orders with future change records that have not been processed.
Procedure
You should process the open future change records using
Predefined confimration process or
The CORUPROC program, by dispatching it in Customizing in a background job (dispatch background jobs: dispatching processes).
Check if incorrect goods movements or incorrect actual cost calculations exist for the order, and reprocess these if necessary:
Reprocessing incorrect goods movements
Reprocessing incorrect actual cost calculations
Regards
GSD

Sesidhar gollu,
Well try to reprocess your order by using T-code COFC which will reprocess the future records. Try this and then ping me any questions if u have.
Regards,
Madhu.G

Unable to confirm transfer order due to error message "enter a storage unit

Hi guys:
I am unable to confirm transfer order due to error message popping up and saying "enter a storage unit", and I tried to search it in whole thread in the forum,it was suggestion to pick up destination storage unit via ls24, but I did went to ls24 and trying to click that line(transfer order) but unable to find the storage unit, so is there another way to fix it?

Hi Allen...
Pls check if your Storage Type is SU Active. If yes, then system will create a storage unit according to the setting done for the storage unit management, perhaps in your case you are confirmin TO for the putaway.
Pls confirm and revert
Regards
Shiva

Unable to view purchase orders in SNC for the supplier

Hi folks,
iam facing the problem of unable to view purchase orders in the supplier portal for my supplier.
ECC 6.0, PI 7.0, SCM 5.0 are the systems being used.
scenario is like :
for plant 1000, purchase order is created on vendor 1100 and idoc sent to PI successfully
also in PI in the integration builder i find messages saying successfully sent to SCM system
SLG1 transaction in SCM says message received successfully, (in the log i can see the plant, supplier, order no and order details)
when i try to login to supplier view with supplier login, iam unable to view the orders,
please let me know if iam missing any thing in this regard.
cheers.

Hi Kiran
Could you check queues
smq1 and smq2 ????
Does your xml posted successfully in SNC(SXI_MONITOR)... Can you open the payload document
inbound message-payloads-maindocument
Check thoroughly whether any error information ????
Check whether commit of xml is proper, or else refresh PI cache
For your internet user and the xml rfc user(user who is pushing the data into SNC), check whether any update errors are available in so01(inbox)
It could be a temporary problem, deactivate activate your supplier service in SICF. Could be problem with binding issue
Just to make sure data is sitting in SNC
Check this table
/1OM/ORDR7MP3100
Give your po number in field order no
If you find, then it is problem with binding...If you dont find, then the xml update process has issue
Kindly let us know the results
Best Regards
Vinod
Best Regards
Vinod

Unable to view Purchase order in Receiving Transactions

I am unable to view Purchase Orders in OPM (Recieving transactions- when i query up my Receipt transactions)
I want to be able to View the PO by going to Tools -> View Purchase Orders

Hi,
I believe you are missing a sub-menu which facilitates to open the purchase order on the the responsibility menu you are working with. This is the cause for the issue I guess.
Please refer the below note:
Receiving Transactions Summary - View Accounting - Function Not Available To This Responsibility (Doc ID 865884.1)
Note: In the above note, when trying tools > View accounting in the same form the user get the same issue. Similarly as solution proposed by the note, adding the missing sub menu to the menu will allow you to view the purchase order.
Please add the purchase order view sub menu on the responsibility menu you are working with and check if the issue is solved.
Please try this in your test Server and migrate the solution to the PROD.
Hope this helps!
Best Regards

Customizing Track Purchase Order Fiori Application

Hi,
We have configured a standard "Track Purchase Order" Fiori application.
We want to change the Default Filter Criteria from "Last 7days" to "Last 30 days". Is there any configuration available, where we can change this?
Regards,
Yuvraj

Hi Yuvraj,
You can achieve this by extending controller S2Custom.controller.js .
Change the default declaration to:To display last 30 days items by default
sFilterLastNDays : 30,
sFilterWithAlerts : false,
sSearchText : "",
sFilterKey : "FILTER30",
oFilterDialog : null,
and change the default setting of init method to: to set the default filter from 7 days to 30 days
this.oFilterDialog.setSelectedPresetFilterItem("FILTER30");
Regards,
Trilochan

SAP Fiori Track Purchase Order Error

Hi,
We are implementing SAP Fiori Track Purchase order standard Application. Have configured and activated services. Able to run app and view PO's. Error occurs after tap on PO's. as "HTTP Request Failed" I am here with attaching Error Snapshots.
Appreciate your help & suggestions.
Regards
Naresh
Tags edited by: Michael Appleby

Hi Masa,
I am using this support pack UIX01EAP SP01 and SRA020 SP04.
Issues:1
I am getting the following error in Track purchase order fiori Application.
This problem happen when I am searching a Purchase order(PO) number in the left panel and it's not able to find that PO number. It is giving error as mentioned below.
Issue:2
we have created some PR(purchase requisition) and from that we create some PO. So ideally that should appear in Track purchase order Apps. But it was not showing directly in the screen. If i use the filter option in the left panel to 7 days then also its is not coming.
But when I search particular PO number which i created today in the left panel search box its give that PO details and works fine then.
Issue:3
we have created a Purchase order through purchase requisition and get delivered in ECC. The status of delivered is not changing.
Can you please help me on this.All the issues are mentioned for Track Purchase order Fiori App.
Thanks,
Prabhu

Extended Classic : Unable to create purchase order

Hi All,
We are using SRM5.0 system, i did required configuration for extended classic. I defined number ranges for local and backend purchase orders. But after creating SC, system is unable to create purchase order. Shopping cart is not ended up in error. In BBP_PD, I found that number generated for purchase order is always 1.
Please advise.
Regards,
Raj

are the RFC connections between SRM system and R/3 systems working? please check this.
transaction --> SM59 --> is used for maintaining RFC destination.

Unable to create transfer order ,

hi
unable to create transfer order with t-code lt06 after receving production order.tell methe process.
thanks in advance.

Hi,
Hope you are creating transfer with ref to material doc which is created after issuing goods to production.
Check in customizing for that movement type in WM.
SPRO-IMG-Logistics Execution-Warehouse management-Activities-Transfers-Define Movement Types
also
Check
SPRO-IMG-Logistics Execution-Warehouse management-Interfaces-Inventory Management-Define Movement Types.
Can you elaborate error, like what type of error you are getting.
Regards
Ravi shankar.
Edited by: Ravi Shankar H N on Oct 28, 2008 6:58 AM

Tracks in Order

Listening to music it doesn't matter what order the songs fell in for the most part, But audio books it really does, why is it that itunes thinks that track 10 should come right after 1 instead of 9, this has me very frustrated. Please help!
How do I get the tracks to play correctly?
Thank you,
Itunes grrrrrrrrrr

itunes grrrr wrote:
why is it that itunes thinks that track 10 should come right after 1 instead of 9, this has me very frustrated. Please help!
Because it's using a sort method that doen't interpret numbers. Use the track number to arrange the order in iTunes and then sort on a column such as Album by Artist than also forces track number ordering.
Chris CA wrote:
Easily done with iTunes.
Select the tracks, right click - get info.
Click the Options tab and set *Media Kind:* to Audiobook.
That won't help the OP if the book is made up of a number of chapters and it gets worse if you want to put more than one audiobook on the iPod at the same time. The audiobooks section will just list each file in the order of the track name without regard to album names or track numbers. The tracks get interleaved and out of order.
The problem is that the Audiobooks feature was originally designed for books that have been stitched up into a single file and hasn't been updated to reflect the changes that make multi-track audiobooks easy to work with in iTunes. There are tools for creating iPod-friendly audiobooks for which Aldo on Audiobooks is probably the best reference. Personally I haven't bothered to make the extra effort and just have an "Audiobooks" playlist folder containing sub-folders for each author and within these playlists for each audiobook. I still mark the files as audiobooks in iTunes as this separates them from the main music folder.
tt2

Unable to view planned order from exceptional summary window

Hello All,
I have ran ASCP plan and it details out the exceptions and recommendations, but I am unable to view planned order from exceptional summary window>recommendations>cilck discrete jobs, no planned orders visible. This issue also shows up for other exceptions, on click of exceptions details it shows up the items but unable to take any actions.
I have tried by giving large no of days to view recommendations in preference.
Can someone help me to reslove issue.
Thanks,
Edited by: user604737 on Jul 18, 2011 6:09 AM

We don't have any query built on the exceptional window. As I am able to view below recommendations
Recommendations
Discrete Jobs 8
Purchase Req 27
When we click on discrete jobs/purchase req, its not showing any planned orders in supply window.
Can you please let me know, which is the backend table which stores supply information which are displayed in exceptional window.
Edited by: user604737 on Jul 18, 2011 9:15 AM

Putting audio book tracks in order

I have put an audio book from a cd onto my iPod mini. I am trying to figure out how to be able to listen to the tracks in order. I have eventually renumbered them so from disk to disk the numerical order remains. I have numbered the tracks from 01-120. When I go to listen to the book on the iPod, the tracks are all scrambled. I'm very new with this "toy" and need to know the secrets! Thanks for any help.

I think I have it solved. "It ain't pretty, but it'll do..." I did, indeed, discover that I had to disable the party shuffle option. Then I renumbered the tracks so that instead of each disk beginning with #1, I started where the last disk left off. So disk #2 began with Track 18 and disk #3 began with Track 35. Then I figured out how to create the smart playlist! So now each of the books shows up all together as one playlist, in order, and I think that'll solve the problem. At least it isn't in the order where all the Track 1's are together and all the Track 2's and so forth. It takes quite awhile to get the book transferred to the iPod but at least I can do it. IF there is an easier way, I sure would like to figure that out! Thanks for the suggestions!

Unable to track my order

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