Unable to update Firefox on Mac OS X 10.5.8 due to insufficient priveledges, but I'm not sure what that means?

Hello,
I went to upgrade my version of Firefox and was able to download the newer version, but when I went to install it, the system asked if I wanted to replace the old with the new (the only option given), and when I said 'yes' the system popped up with "you are unable to do this because you have insufficient privileges." Not sure what that means. I have been able to download other things just fine.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Similar Messages

  • Can someone help me sync my phone to retrieve all photos etc which are on my mac. need to know hoe to 'delete last back up' - not sure what that means

    this comes up and i dont know what to do

    Hi jackhartland,
    Thanks for using Apple Support Communities.  This article contains the location of your backup files on a Mac:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    1. Back up your backup
    Before troubleshooting a backup issue, make sure you've recently backed up a copy of your backup. iTunes places the backup files in these locations:
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start > Run. Type %appdata% and click OK.
    Windows Vista Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start, type %appdata% in the search bar, and press the Return key.
    Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, move the cursor to the upper-right corner, click the magnifying class, type %appdata%, and press the Return key.
    Cheers,
    - Ari

  • Hi I just updated my MacBook Pro to OS X, so I have to update my iPhoto as well, but I'm not sure what Apple ID my mac is registered under, how do I find that?

    Hi I just updated my MacBook Pro to OS X, so I have to update my iPhoto as well, but I'm not sure what Apple ID my mac is registered under, how do I find that?

    What Apple ID did you use to upgrade your computer? It would be that one. You can check the site below.
    Your Support Profile for Registered Purchases

  • I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????

    I can't synchronyze my contacts with my Iphone after the last update and I lost all my contact I can't find them I suppose they are stocked in my ICloud but I am not sure what I should do ????

    Hi jandroantonio,
    Welcome to Apple Support Communities.
    It sounds like your iPhone update may not have completed succesfully. Not to worry, we have an article with information on how to treat this symptom:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Best,
    Jeremy

  • I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    I tried updating my iPod 5th gen to iOS 8 but it only shows me a picture of the iTunes logo and a charger at the bottom, I'm not sure what this means or what I need to do. Can someone please help me?

    After restoring to factory settings/new iPod you will then have to restore from backup
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I use my mac book to dj. however, i tend to get the beach ball alot. is this due to lack of memory or is it something else. ive been thinking about getting more memory but i am not sure what the issue is

    I use my mac book to dj. however, i tend to get the beach ball alot. is this due to lack of memory or is it something else. ive been thinking about getting more memory but i am not sure what the issue is...i would like some advice before i go and buy more memory if it is not needed... i also do not keep my music on my lap top

    Okay, so we've eliminated the lack of space since you have plenty.
    See the screenshot from my Mac here:
    Page ins and page outs - post those (or just post the same type of screenshot). If you have a lot of those, that means that your machine needs to keep swapping RAM around to make the best of what is available which can result in slow responses.
    Also post the total amount of RAM you have (in my case, I have 12 GB)
    You free RAM of 221 MB is very, very low - I'm guessing you only have a total of 2 GB. If that is the case, I would absolutely max out the machine (if you don't know how much RAM you can put in, post your model number here so we can help with that).

  • As of this morning (5/19) I am unable to open a new tab, even after restarting my laptop. I have had firefox 3.6.13. I was planning on updating, but I am not sure if that will fix the problem, any suggestions?

    I initially thought that my laptop froze up, but this was not the case. I do not want to have to uninstall, I am in school and have a lot of bookmarks that are vital to my learning, to lose those would be detrimental to my education. Can anyone help with this malfunction?

    Please update Firefox to 3.6.17 a.s.a.p. the reason being that there was a security breach at Comodo which is an SSL certificate provider recently whereby a number of fraudulent certificates were inadvertently issued. These allow a hacker to impersonate any site including online banking and the Firefox version you're running at the moment will not warn you that the site is a fake. The fraudulent certificates were blacklisted in v3.6.17 and beyond.
    See also: http://blogs.comodo.com/it-security/data-security/the-recent-ra-compromise/

  • HT1688 My husband did the update on his phone and when it restarted the screen came up with a plug in and arrow pointing to itunes. This has never happened and I'm not sure what it means. It will not come on.

    Im not sure how to get his phone to come back on. Ive never seen an iphone do this. He updated to the latest version and it came up with a plug in on the screen with an arrow pointing to an itunes app looking thing. I'm sorry if this is confusing but I'm not really sure how to explain what it looks like.

    UNABLE TO RESTORE (connect to iTunes with cable logo)
    If you are trying to restore and you device shows an image of a USB cable and connect to iTunes then carefully follow the steps in this article.  You may need to do is several times http://support.apple.com/kb/ht1808

  • When I try to go to the profile manager, the Mac Terminal says this: "dyld: unknown required load command 0x80000022" and I don't know what that means!

    Firefox has been acting up lately, so I was going to create a new profile and copy over some stuff from the old one to the new one. I followed the instructions on the troubleshooting page, but when I tried to type in /Applications/Firefox.app/Contents/MacOS/firefox-bin -ProfileManager, the Terminal says dyld:unknown required load command 0x80000022. I know Firefox is closed, so I have no idea what's going on. Please help!

    add "arch -i386 " at the beginning of the command
    See http://support.mozilla.com/en-US/questions/838031

  • When my phone updates it says 5/9/54 BE and the time.  I have tried to reset the date with no luck and I am not sure what BE means/stands for.

    Please help me!  I can't reset the phone with the correct date.  For some reason at the bottom of my mail it says Updated 5/9/54 BE and the correct time.  It also puts that same date with text messages.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I reacenty just got a mac book pro and i want to downloads a software for the internet {noteworthy }and when I say open software it says WARNING THIS A PRODUT THAT YOU ARE ABOUT TO OPEN FROM THE INTERNET I'm not sure if that means that i will jail break

    i recenty got a mac and i want to dowloand note worthy frow the internet but when i want to open it it says WARINIG THIS A SOFTWARE THAT YOU ARE ABOUT TO OPEN FROM THE INTERNET me quetion is will this jail break my mac and if so how will this efect me

    ace9001000 wrote:
    so you mean i can get stuf like minecraft and note wothy with out it hurting my mac
    You've already been told that the message you got is a standard feature of Lion, so stop worrying about it.

  • Firefox "stops responding messages" frequently + not sure what the plugins listed under updated ones as "unknown plugin" and " ?research "mean

    hi there...
    1) firefox has been giving me problems for several months where it just stops responding, meaning I click on one of the 5 tabs open then it gives me msg "firefox not responding", also happens when I am working with xsitepro website builder development software stops me from moving around the xsitepro program and firefox again says firefox not responding
    Note: However, when firefox gives me "not responding msg" it responds after a few minutes and gives me access the tab i clicked on but then happens again when i try to click on another tab
    2) went to a page that firefox listed plugins http://www.mozilla.com/en-US/plugincheck/ and there are several plugins listed that I do not know what it means below the ones it says it is updated, those are listed as " unknown plugin and ?research "
    Not sure what does this mean as far as those plugins that are listed unknown and research. I did a search to see if I could find those plugins under addons but did not see them listed so are these plugins being used and installed on my firefox browswer and if so why are they hidden if they are installed or are they not installed at all
    I did a copy and paste of the plugin check page so u can see what i see below:
    The plugins listed below are up to date
    Plugin Icon
    Plugin Icon
    Java(TM) Platform SE 6 U22
    Next Generation Java Plug-in 1.6.0_22 for Mozilla browsers 1.6.0.22 Up to Date
    Plugin Icon
    Shockwave Flash
    Shockwave Flash 10.1 r102 10.1.102.64 Up to Date
    Plugin Icon
    Java Deployment Toolkit 6.0.220.4
    NPRuntime Script Plug-in Library for Java(TM) Deploy 1.6.0.22 Up to Date
    Plugin Icon
    Adobe Acrobat
    Adobe PDF Plug-In For Firefox and Netscape "9.4.0" 9.4.0.195 Up to Date
    Plugin Icon
    Google Update
    Google Update Unknown plugin Research
    Plugin Icon
    RealPlayer(tm) HTML5VideoShim Plug-In (32-bit)
    RealPlayer(tm) HTML5VideoShim Plug-In Unknown plugin Research
    Plugin Icon
    RealJukebox NS Plugin
    RealJukebox Netscape Plugin Unknown plugin Research
    Plugin Icon
    RealPlayer Version Plugin
    6.0.12.775 Unknown plugin

    Okay, that's a lot of information. I think the key part for support purposes is this:
    ''TheDrive [[#question-1057777|said]]''
    <blockquote>
    Just try yourself. Setup new profile and work a few days or weeks on any theme(s). Do not close tabs (at least ones, which you wanna explore once more). If your PC has 2-4Gb of RAM you will notice FF stopped to save session info after you will have a 50-100 tabs opened (you'll see sessionstore.js or session-backups\*.js script files reached 15-20-30MB long and stopped to change and it's LastMod date/time(s) are frozen) ...<br><br>
    ... I've noticed FF started to hang more and more and checked previous.js, recovery.bak, recovery.js was last modified on Apr, 14 but today is Apr, 16! I've lost one more hour trying to save tabs, even installed Session Manager, promised session saving on user demand but after a half hour of action against hanging FF, plugin showed me that I have NO ONE tab to save. I've managed to copy a few URLs to the text file before FF have completely fallen.</blockquote>
    You're not the first person to report that the sessionstore.js or recovery.js file stopped updating with new activity. However, it's rare enough that I can't recall whether we have gotten to the bottom of it in a previous thread. I'll see whether I can search it up.
    Meanwhile, someone might be able to come up with a way to watch for problems and extract some debug information, but I'm not personally familiar with such tools.

  • HT1918 I'm unable to update or put in my security code on the update billing info page. It will not take my security code, but it used to. The card is active there is also money in the account. Not sure what the problem is. Also, it is not processing the

    In Itunes i'm unable to update my credit card info. It won't take the security code, but it did before. It also isn't accepting cards at this time.

    the security code error is actually generic and just means the card is being rejected, double check your billing info to make sure it matches the card exactly or contact the card issuer to make sure they arent blocking it because of a fraud filter or something similar

  • HT201263 Unable to update, restore or recover. Slider doesn't slide and number pad doesn't work for passcode. What next? Worked last night . Battery charged. When I push Home button I get my backgroung but can't slide slider. Device is recognized by iTune

    Unable to update, restore or recover. Slider doesn't slide and number pad doesn't work for passcode. What next? Worked last night . Battery charged. When I push Home button I get my backgroung but can't slide slider. Device is recognized by iTunes.Help! Thank you.

    Besweet, I'm having the very same problem with 60GB colour which was bought new and worked for 6 months before suddenly just not being recognised by PC. I hadn't changed anything at all.
    I've followed all troubleshooting advice and reinstalled and updated iTunes and iPod updater software but all troubleshooting routes seem to hit the dead end of either the need to access the iPod via the PC (which isn't possible as it's not showing up at all) or the iPod in disc mode stuck at "ok to disconnect".
    It's still under 1yr warranty so will have to take to a dealer.
    I'm sorry that's not much help for you but at least you know it's not a unique problem.
    PC   Windows XP  

  • I have a MacBook Air (Intel Core 2 Duo) Mac OS X 10.6.8, I would like to update to Lion, but I am not sure if I have the latest version of SNOW LEOPARD v10.6.8, do I need to update to Leopard first and then to Lion or could I just update to Lion?

    I have a MacBook Air (Intel Core 2 Duo) Mac OS X 10.6.8, I would like to update to Lion but I am not sure if I need the Snow Leopard, I am not sure if I have it, or if I can just download the Lion. Please help.

    Select About This Mac from the Apple menu. The dialog will display the installed version.

Maybe you are looking for

  • Export problems in Lightroom 4.4

    I just updated to Lightroom 4.4 (mac) and now I have problems to export my photos. I was trying to export them and it appeared the following msg: "An internal error has occurred. ?:0: attempt to call field 'getCameraRawMaxPixelCount'(a nil value). Wh

  • How can I cut a page out of Preview document?

    I scanned in three pages, but only want pages 1 & 3. How can I cut page 2 out?

  • Need profit center in edit mode

    Hi Gurus, When I am doing J1IH, when values are entered to BED, ECS, HSEcs for additional excise, we can determine the GL accounts for these fields. But here I cannot see the profit center. After posting the document and displaying the accounting doc

  • Duplications in Contact List Under Favorites

    I just got a replacement for my Kin OneM because I was having issues with the original one. There is something with the new Kin device, however... When I look at the contacts list by pressing "Contacts" on the "Apps" page, the list comes out normally

  • Tell me please, how to untie iPhone 4s from Softbank?

    Tell me please, how to untie iPhone 4s from Softbank? The fact that, I now live in Russia and I need the iPhone to work with local operators!