Unable to Update Payment Method

Hi,
I have a Skype number on my account.  The annual auto-recharge on this subscription failed because I changed my bank card number a while back.  However, I was unable to change the Payment method on your site – I added a new, valid, card and every time the browser got back from Visa, said “An internal error has occurred.”  So then I added PayPal as a method, and then set the payment method to that, and although I did not get any errors, I am still seeing the warning all over the place that my Skype number is expiring in two days.  Can comeone please contact me as to how to verify that my payment method has been changed successfully, and how to make the re-charge happen again before it expires?
Thanks,
Garrett

I'm having a similar problem... I go through the process of changing my payment, by doing as instructed, to 'add payment'....... I put in my info with new credit card updates and test it (I know it works as I activated it at the bank directly), it fails... States internal error. Hope I'm not getting charged for the 'testing/verify' every single time!!  This website is insane - you become like a rabid dog chasing it's tail. ARound & around. Nothing. No help. Wasted well over an hour of time & I'm sure about to have a stroke with my frustration/anger level. Skype hasn't even been working well lately with dropped calls constantly after a couple minutes, then stating each call lasted over 205 minutes!!  EVer since Microsoft took over, Skype seems to have gone to crap. Time for app builders to invent another? Even falling apart Skype could make it easier by simply adding an 'update edit' for existing credit cards info, for simple updates with new cards. It's not rocket science.
Anyway, if anyone could be of any REAL asssistance (perhaps real moderators if they exist), other than more and more useless instructions that go around & around in an endless circle, that would be GREAT!  Thanks in advance.

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