Unable to upgrade - "Sorry, you don't qualify"

I was trying to do the CS6 upgrade to CC, but it gives me the error "Sorry, you don't qualify". Is this becuase my copy of CS6 is a student edition? I'm no longer a student or have an affiliation with a school so I can't do that option. Would be nice to get a discount though.
And yes, my serial number is associated with my email address and it shows up in my profile.

Just got the answer to this. I can't upgrade because it's a student edition. So much for that.

Similar Messages

SharePoint Server Publishing infrastructure - Sorry, you don't have access to this page

If I enable site feature on Any site in any site collection on Sharepoint farm,
every one get lock out (include Farm admin, ect) with error Sorry, you don't have access to this page.
I have to go to Web application -> User Policies Add: NT Authority\Authenticated Users, so that I can
log in to site, disable feature and everything start to work.
On : Site Collection Administration -> Site Collection Features
-> SharePoint Server Publishing Infrastructure : is activated
Infrastructure : I use Host name site collection, all effected sites are located in the same web application.
I think problem is with “SharePoint Server Publishing Infrastructure”. Because if I enable
that feature on site collection, then o have problem choosing together
SharePoint Server Standard Site Collection features and SharePoint Server Enterprise Site Collection features
If SharePoint Server Publishing Infrastructure is enabled, if a activate Standard Site Collection features , then choosing Server Enterprise Site Collection features, produce error : Sorry, something went wrong.
But I can enabled both features “Standard Site & Server Enterprise” before enabling SharePoint Server Publishing Infrastructure.
ULS logs, when I enable SharePoint Server Publishing Infrastructure :
From bottom up : Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|DOMAIN\user1, ClaimsCount=55
DelegateControl: Exception thrown while adding control 'Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource':
System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at Microsoft.SharePoint.Utilities.SPUtility.HandleAccessDenied(Exception ex)
at Microsoft.SharePoint.Library.SPRequest.GetMetadataForUrl(String bstrUrl, Int32 METADATAFLAGS, Guid&
pgListId, Int32& plItemId, Int32& plType, Object& pvarFileOrFolder)
at Microsoft.SharePoint.SPWeb.GetList(String strUrl)
at Microsoft.SharePoint.Publishing.CacheManager..ctor(SPSite site)
at Microsoft.SharePoint.Publishing.CacheManager.GetManager(SPSite site, Boolean useContextSite, Boolean
allowContextSiteOptimization, Boolean refreshIfNoContext)
at Microsoft.SharePoint.Publishing.CachedAreaLookup.EnsureLookup(Boolean errorsAsExceptions)
at Microsoft.SharePoint.Publishing.CachedAreaLookup.GetCachedAreaOrException()
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetCachedWebInfo(CachedAreaLookup
cachedAreaLookup)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetWebNavigationSettings(CachedAreaLookup
cachedArea, CachedAreaLookup& parentCachedArea, Exception& loadError)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettingsList(CachedAreaLookup
cachedArea, Boolean includeInheritedSettings)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](CachedAreaLookup
cachedArea, String siteMapProviderName, Boolean includeInheritedSettings, CachedAreaLookup& cachedAreaWithSettings)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](SPWeb
web, String siteMapProviderName, Boolean includeInheritedSettings)
at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.GetCurrentWrappedProvider()
at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.get_RootNode()
at Microsoft.SharePoint.Publishing.Navigation.SwitchableDataSourceBehavior.AssignProperties(SiteMapProvider
targetProvider)
at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at Microsoft.SharePoint.WebControls.DelegateControl.AddControlResilient(Control ctl)
System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002), StackTrace:
at Microsoft.SharePoint.SPWeb.GetObjectForUrl(String strUrl, Guid& listId)
at Microsoft.SharePoint.Utilities.SPUtility.<>c__DisplayClass9.<FindObjectAccessed>b__8()
at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
at Microsoft.SharePoint.Utilities.SPUtility.FindObjectAccessed(SPWeb web, SPSite site, SPObjectType&
objType, String& strObject, String& strListItemId)
at Microsoft.SharePoint.Utilities.SPUtility.RedirectToAccessDeniedPage(HttpContext context)
at Microsoft.SharePoint.Utilities.SPUtility.HandleAccessDenied(HttpContext context)
at Microsoft.SharePoint.Utilities.SPUtility.HandleAccessDenied(Exception ex)
at Microsoft.SharePoint.Library.SPRequest.GetMetadataForUrl(String bstrUrl, Int32 METADATAFLAGS, Guid&
pgListId, Int32& plItemId, Int32& plType, Object& pvarFileOrFolder)
at Microsoft.SharePoint.SPWeb.GetList(String strUrl)
at Microsoft.SharePoint.Publishing.CacheManager..ctor(SPSite site)
at Microsoft.SharePoint.Publishing.CacheManager.GetManager(SPSite site, Boolean useContextSite, Boolean
allowContextSiteOptimization, Boolean refreshIfNoContext)
at Microsoft.SharePoint.Publishing.CachedAreaLookup.EnsureLookup(Boolean errorsAsExceptions)
at Microsoft.SharePoint.Publishing.CachedAreaLookup.GetCachedAreaOrException()
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetCachedWebInfo(CachedAreaLookup
cachedAreaLookup)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetWebNavigationSettings(CachedAreaLookup
cachedArea, CachedAreaLookup& parentCachedArea, Exception& loadError)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettingsList(CachedAreaLookup
cachedArea, Boolean includeInheritedSettings)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](CachedAreaLookup
cachedArea, String siteMapProviderName, Boolean includeInheritedSettings, CachedAreaLookup& cachedAreaWithSettings)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](SPWeb
web, String siteMapProviderName, Boolean includeInheritedSettings)
at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.GetCurrentWrappedProvider()
at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.get_RootNode()
at Microsoft.SharePoint.Publishing.Navigation.SwitchableDataSourceBehavior.AssignProperties(SiteMapProvider
targetProvider)
at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at Microsoft.SharePoint.WebControls.DelegateControl.AddControlResilient(Control ctl)
at Microsoft.SharePoint.WebControls.DelegateControl.CreateChildControlsInternal()
at Microsoft.SharePoint.WebControls.DelegateControl.CreateChildControls()
at System.Web.UI.Control.EnsureChildControls()
at Microsoft.SharePoint.WebControls.DelegateControl.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer,
IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr
nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus&
notificationStatus)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus&
notificationStatus)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer,
IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr
nativeRequestContext, IntPtr moduleData, Int32 flags)
SPRequest.GetMetadataForUrl: UserPrincipalName=, AppPrincipalName= ,bstrUrl=/_layouts/15/ManageFeatures.aspx ,METADATAFLAGS=59
Unknown SPRequest error occurred. More information: 0x80070002
Access Denied. Exception: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)), StackTrace:
at Microsoft.SharePoint.Library.SPRequestInternalClass.GetMetadataForUrl(String bstrUrl, Int32 METADATAFLAGS,
Guid& pgListId, Int32& plItemId, Int32& plType, Object& pvarFileOrFolder)
at Microsoft.SharePoint.Library.SPRequest.GetMetadataForUrl(String bstrUrl, Int32 METADATAFLAGS, Guid& pgListId, Int32&
plItemId, Int32& plType, Object& pvarFileOrFolder).
System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)), StackTrace:
at Microsoft.SharePoint.SPWeb.GetList(String strUrl)
at Microsoft.SharePoint.Publishing.CacheManager..ctor(SPSite site)
at Microsoft.SharePoint.Publishing.CacheManager.GetManager(SPSite site, Boolean useContextSite, Boolean
allowContextSiteOptimization, Boolean refreshIfNoContext)
at Microsoft.SharePoint.Publishing.CachedAreaLookup.EnsureLookup(Boolean errorsAsExceptions)
at Microsoft.SharePoint.Publishing.CachedAreaLookup.GetCachedAreaOrException()
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetCachedWebInfo(CachedAreaLookup
cachedAreaLookup)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigationCache.GetWebNavigationSettings(CachedAreaLookup
cachedArea, CachedAreaLookup& parentCachedArea, Exception& loadError)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettingsList(CachedAreaLookup
cachedArea, Boolean includeInheritedSettings)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](CachedAreaLookup
cachedArea, String siteMapProviderName, Boolean includeInheritedSettings, CachedAreaLookup& cachedAreaWithSettings)
at Microsoft.SharePoint.Publishing.Navigation.TaxonomyNavigation.GetEffectiveProviderSettings[T](SPWeb
web, String siteMapProviderName, Boolean includeInheritedSettings)
at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.GetCurrentWrappedProvider()
at Microsoft.SharePoint.Publishing.Navigation.SwitchableSiteMapProvider.get_RootNode()
at Microsoft.SharePoint.Publishing.Navigation.SwitchableDataSourceBehavior.AssignProperties(SiteMapProvider
targetProvider)
at Microsoft.SharePoint.Publishing.Navigation.PortalSiteMapDataSource.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at Microsoft.SharePoint.WebControls.DelegateControl.AddControlResilient(Control ctl)
at Microsoft.SharePoint.WebControls.DelegateControl.CreateChildControlsInternal()
at Microsoft.SharePoint.WebControls.DelegateControl.CreateChildControls()
at System.Web.UI.Control.EnsureChildControls()
at Microsoft.SharePoint.WebControls.DelegateControl.OnInit(EventArgs e)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Control.InitRecursive(Control namingContainer)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.PipelineStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.BeginProcessRequestNotification(HttpContext context, AsyncCallback cb)
at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer,
IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr
nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus&
notificationStatus)
at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr pHandler, RequestNotificationStatus&
notificationStatus)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr rootedObjectsPointer,
IntPtr nativeRequestContext, IntPtr moduleData, Int32 flags)
at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr rootedObjectsPointer, IntPtr
nativeRequestContext, IntPtr moduleData, Int32 flags)
SPRequest.GetMetadataForUrl: UserPrincipalName=i:0).w|s-1-5-21-1794000256-2036170096-312552118-17692, AppPrincipalName= ,bstrUrl=/Cache Profiles ,METADATAFLAGS=59
Feature Activation: Feature 'PublishingSite' (ID: 'f6924d36-2fa8-4f0b-b16d-06b7250180fa') was activated at URL
https://intranet.domain.com.
Calling 'FeatureActivated' method of SPFeatureReceiver for Feature 'PublishingSite' (ID: 'f6924d36-2fa8-4f0b-b16d-06b7250180fa').
Feature Activation: Activating Feature 'PublishingSite' (ID: 'f6924d36-2fa8-4f0b-b16d-06b7250180fa') at URL
https://intranet.domain.com.

Hi Mali,
According to your description, my understanding is that users cannot access the SharePoint site if SharePoint Server Publishing Infrastructure is enabled.
If I misunderstood please feel free to correct me.
I recommend use PowerShell to activate the feature in SharePoint 2013 to see if the issue still occurs.
http://technet.microsoft.com/en-us/library/ff607803(v=office.15).aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

"Sorry, you don't have access to this page" when creating a sub site. I am in the owners group with full control access

cannot provisioning a SharePoint 2013 site with full control access, I get the page with the "Sorry, you don’t have access to this page”. Any help will be greatly appreciated.

Hi,
Which template did you use for the parent site?
Please check whether the site collection administrator could create a subsite.
Please grant permissions on the Device Channels list
http://sitecollection_URL/DeviceChannels/AllItems.aspx -> List -> List Settings -> Permissions for this list -> granted Read rights for the Everyone group, compare the result as
it.
Please navigated to the hidden list "TaxonomyHiddenList" on the site collection i.e.
http://somdnetsp/lists/TaxonomyHiddenList/AllItems.aspx and check permissions on this list. Check whether the list has unique permissions and there were no users added to the list. If yes,
add "authenticated users" in the list permissions.
Then, try to create sub site, compare the result.
If this issue still exists, please check the log file to find whether there are some message about this issue.
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback
for TechNet Subscriber Support, contact [email protected]
Wendy Li
TechNet Community Support

Evernote button now disappeared using Firefox 5.0 and no compatible addon. Why do you advise upgrading when you don't have all these problems ironed out before issuing new software?

Evernote button now disappeared using Firefox 5.0

well, there you have it – a classical if then loop.
seems i'm still stuck somewhere in the middle of the amavisd.conf nightmare. had amavisd-new 2.4.5 / spamassassin 3.1.8 up and running after a real nightmare (which had to do with daemonize=1).
after i tried to get up-to-date with amavisd-new 2.5.1 and spamassassin 3.2.1 i saw the same problems (see below) again, while launchd tried to get amavisd started.
Jun 15 05:14:11 mail launchd: org.amavis.amavisd: exited with exit code: 2
Jun 15 05:14:11 mail launchd: org.amavis.amavisd: respawning too quickly! throttling
Jun 15 05:14:11 mail launchd: org.amavis.amavisd: 9 more failures without living at least 60 seconds will cause job removal
Jun 15 05:14:11 mail launchd: org.amavis.amavisd: will restart in 10 seconds
remembering the previous troubles, i double checked all things, which could be set wrong (daemonize, etc.) and all was well. tried a second install and all to no success.
later i had the idea, it might be the new amavisd.conf, which troubles (why ever) the startup. so i used the v2.4.5 one and lo and behold, it worked. but why? what is so strange/new/different in 2.5.1, that the startup of amavisd gets broken?
now i read, that they changed a bunch of stuff and i certainly would be using the newer versions conf file, but it seems i don't get it right configured. i'm on the latest updated 10.4.9 server with all fixes installed. every service is working, mail gets in/out and gets even tagged.
well, i didn't do the setup with the 2 users junkmail/nojunkmail yet. is it really necessary to set them up as local users? can't they be handled as every other user which has mail enabled via wgm?
anyone can help me here? thx.
Various Mac OS X (10.4.9) Mac OS X Server (10.4.9)

Sorry, you don't have access to this page. Ask your account holder

Trying to gain access to my bills but on creating account I said I was main user. I realise now I should have selected bill payer!How can I gain access to bills when I am main user and bill payer?

are you having the same problem

How do you fix 'unable to upgrade from version 0'?

I have been working on 6 ibooks over the past year, documenting a lot of stuff for user manuals for our school. The ibooks were all created in iBA version 1.0, but are not published - we only use them internally so we just use the previews.
I gave up trying to upgrade my 1.0 iBooks, it takes too long to 'optimize' the files when I try to open them in 2.0. I have read all the issues with iBA 2.0, but decided to download 2.0 on another computer and wabt to try to re-write all my old 1.0 manuals (I have all the files that went into them).
However, when I double-click to open the 2.0, nothing happens. So I go to 'File' and select 'New from Template Chooser'. I then get the window with all the new templates, including the portrait ones. When I select any template, say the 5th one for example, I get the prompt "The document 'Textbook 05.ibatemplate' could not be upgraded. Unable to upgrade from version 0". This happens for every template. I don't understand. I downloaded the 2.0 from the app store onto a 'clean' computer. Yes, it has Lion on it and all the spec requirements to run iBA. Can anyone help me with what to do next?

Did you ask Apple for help yet?
[email protected]
…support phone number call +1 (877) 206-2092.
Global Phone Support
We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
Country
Phone Number
Australia
1300 307 504
Note that this is a low tariff number.
France
0805 540 117
Germany
0800 664 5307
Italy
800 915 902
Netherlands
0800 0201 578
Spain
900 812 687
U.K.
0800 975 0615
U.S.
+1 (877) 206-2092
Toll-free from U.S. and Canada.

The battery of my macbook died in 2 years and when I call an inform them Mr ********** (sr advisor) gets outrightly rude and tells me sorry but don't think that you can be an exception to it. Extremely shocked at this approach by apple.

The battery of my macbook died in 2 years and when I call the servise center to inform them cuse i personally am dissapointed but at the same time want to know the reason why something like this has happened ith a product of apple. Mr ****** (sr advisor) gets outrightly rude and tells me sorry but don't think that you can be an exception to it. Extremely shocked at this approach by apple. Then throughout the conversation he chose to mute me and wouldnt answer my queries. And when i asked him whos the serior I could talk to. He tells me "Im the seriormost that you can get upto..there is nobody above me you can talk to".
Now what do i do???
<Edited by Host>

By doing so, you are violating the terms of use of this support forum
"Post constructive comments and questions. Unless otherwise noted, your Submission should either be a technical support question or a technical support answer. Constructive feedback about product features is welcome as well. If your Submission contains the phrase “I’m sorry for the rant, but…” you are likely in violation of this policy."
"Breach of the Agreement
If you fail to abide by these terms Apple may remove your submission. Apple may also send an e-mail that informs you that your Submission has been deleted or edited. Repeated inappropriate Submissions may result in your relevant account or accounts being placed into temporary or permanent suspension of your ability to participate in any or all of the areas on the Site."
https://discussions.apple.com/static/apple/tutorial/tou.html

Am trying to upgrade iPad 2 to 6.1.2 and it shows error like "Unable to verify Update" you are no longer connected to the internet. But am connect to my wi-fi. Can somebody throw some light on this.

Am trying to upgrade iPad 2 to 6.1.2 and it shows error like "Unable to verify Update" you are no longer connected to the internet. But am connect to my wi-fi. Can somebody throw some light on this.
============================================================
Throws error saying
"Unable to Verify Update"
iOS 6.1.2 failed verification because you are no longer connected to the internet
============================================================
Can anybody please respond

Try this and see if it resolves the issue.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Then try again.

HT2506 Hello I'm unable to open any pdf's with preview window opens up with message file couldn't be opened because you don't have permission to view it (none of the pdf's have any security thanks if you can assist

Hello this week I'm unable to open any pdf's with preview, when I select to open a window opens up with message "file couldn't be opened because you don't have permission to view it" none of the pdf's have any security thanks if you can assist

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

What will happen if you don't upgrade your ipad 2 ios5.1.1 to ios6?

hey guyz can u plz give some advice if what will happen to your ipad if you don't upgrade your ipad 2 ios5.1.1 to ios6?is there a chance to have a virus if you dont upgrade it.?tnx so much.

Whether you Upgrade or Not is your Choice...
rhpz18 wrote:
...is there a chance to have a virus if you dont upgrade it.?..
There are No Viruses for iOS at this moment in time...
So all should be Fine.

Is it possible to upgrade to OS X Yosemite from Mavericks if you don't have a recovery partition?

For whatever reason I don't have a recovery partition (so if my hard drive dies I'll
have to use internet recovery).
That said, can I upgrade to OS X Yosemite without a pre-existing recovery partition?
I'm running OS X Mavericks 10.9.5.
Thanks for any advice and help.
It is greatly appreciated.

Yes. You don't need a Recovery HD to install OS X. You can create a Recovery HD if you wish: Recovery Partition Creator 3.8 – Updated for Mavericks | Musings.

Unable to access time machine backup. The folder "Documents" can't be opened because you don't have permission to see its contents.

My MacBook Pro with 750GB storage refuses to startup due to a problem with logic board (unfortunately I'm in Singapore and there is no Apple store here and zero customer support). I'm trying to access some of the files from the time machine back-up using my MacBook Air with 120GB storage, but I'm unable to open the backup. I receive an error message "you don't have permission to see its contents". Unable to access time machine backup. The folder “Documents” can’t be opened because you don’t have permission to see its contents.
I don't really want to migrate the data from the time machine to the MacBook Air as I simply don't have sufficient storage space on the MacBook Air. The iPhoto library which I'm trying to access is 200GB, which is more than the size of the MacBookAir.
Is there any way I can view the photos and documents stored on the time machine backup.
Thank you very much.

When you setup the Mac, you created a Admin user account with say name X
You ran Migration Assistant and it migrated user Y from the Windows machine.
User Y has different permissions than User X.
User X can't normally access User Y's account.
So what you do is log out of User X via the Apple menu and into User Y, this way you have permission to access the files.
If you want to transfer files from User Y to User X account
Transfer files between user accounts on the same machine instructions
Finder > Go menu > Computer
A window appears with your boot drive, double click on it to open
Inside is Users folder, double click to open it
Inside is your User accounts, double click on the one you want to send files too
Double click on the Public folder drop the files into the DropBox folder,
The permissions will change and can be used in the other user account when you log into it and moved to the appropriate folders.
Applications are typically installed and kept in the Applications folder which is a global access folder all users can access to run them from, but not all users can modify unless they are a Admin user.
Windows programs won't run on a Mac, but they can be instaled into a virtual machine program that is running Windows.
Windows in BootCamp or Virtual Machine?

I'd like to make sur the update from iOS 5 to iOS 7 is done OTA and that you don't need to plug in to iTunes to upgrade when your device is in iOS 5. thx

Can you tell me if the upgrade from iOS 5 to iOS 7 is made OTA and that you don't need to plug in to iTunes using your PC. thx

If running iOS 5 or later, update can be OTA or via iTunes.
Be sure to have a good backup. OTA requires at least 3 GB
free on your iPhone, less if done via iTunes. Make sure your
iPhone is fully charged and you have a good wifi connection
before attempting OTA update.

HI, I bought my iphone 5 from you guys. all good apart from one thing, FACETIME is totally missing from my phone and its not there in my settings too. kindly advise with the reason or if there any upgrades to be done. Many Thanks, Chamara Kodagoda

HI,
I bought my iphone 5 from you guys (online Apple Store). all good apart from one thing, FACETIME is totally missing from my phone and its not there in my settings too. kindly advise with the reason or if there any upgrades to be done.
Many Thanks,
Chamara Kodagoda

We are all iphone userss just like you. You did not buy your iphone from us.
You are not addressing Apple here at all.
Did you buy the iphone ins the Middle East? If so, it will never have facetime. It is not allowed by the government.

I own Adobe CS4 (student edition) and I'd like to upgrade to Creative Cloud but it seems I don't qualify for it. Why?

Hi, I would like to understand why I don't qualify for an upgrade as any other Adobe's customer from CS3 onwards.
I have with me the serial number and original disks. Any help would be much appreciated. Thanks, Paola

paomezza wrote:
Hi, I would like to understand why I don't qualify for an upgrade as any other Adobe's customer from CS3 onwards.
Adobe typically does a poor job of making the fine print obvious.
See Terms and conditions
"This offer is not available to Education, OEM, or volume licensing customers."
Other offer are currently available though
Adobe Creative Cloud for students and teachers | Adobe

Unable to upgrade - "Sorry, you don't qualify"

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