Unauthorised "service change" on Sub Accounts

Having had some trouble accessing BTYahoo sub accounts from abroad I am checking them from time to time. Just now I was surprised that after login I was presented with a page that read:
Service Change
Thank you for changing services.
With this service change, you will be receiving the following level of service:
PRODUCT                       LEVEL OF SERVICE
Mailbox Storage         Unlimited primary, Unlimited sub
Photo Storage         Unlimited
Number of Sub Accounts      10
and then two option buttons Cancel or Continue
Not knowing what this "service change" is I didn't wish to Continue and perhaps opt into something by default without knowing exactly what it was - fully informed consent and all that - so I hit Cancel.
Does anyone know what this "service change" is please? No Service change has been requested by the primary account holder, or by those who operate the Sub Accounts, so I am very uncomfortable that the "service" has been changed with no warning or request.

Because only the primary account holder, the adminstrator of the account, is able to make changes to the level of service it is utterly pointless to interpose a web page that says merely "Thank you for changing services" and all the rest to any of the Sub account holders, with no details as to what has happened. It's bound to cause confusion, even anxiety, distress, and could trigger calls to the helpline, Care forums etc.
I've wasted loads of time, first investigating this, contacting sub account holders to ask if they have made any changes, then posting here, all because of BTs thoughtless incompetence, and lack of grip and foresight

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Unauthorised "service change" on Sub Accounts

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