Unauthorized payment and automatic top-up

I received notification this morning that my paypal account had been charged $10 for Skype credit, and that Skype had been authorized to automatically make further $10 payments when the skype credit amount went below $2.
I did not authorize either of these fraudulent actions.
Paypal is helping me out by returning the stolen money to me, but I need help from Skype with the following things, and the live chat seems to be unavailable:
1. I want to know how this happened, and whether it was a Skype error or identity theft.
2. I need to disconnect my PayPal information from this Skype account.  I no longer want to be able to make any sort of payment, through PayPal or otherwise, from this Skype account.
3. I no longer use this Skype account and have not for years, so I need to wipe it clean of any and all information, and if possible, I want to delete the account.
Thank you.

I need help from Skype with the following things, and the live chat seems to be unavailable:
Please do try again; you may also file with Skype Customer Service via the e-mail facility: contact customer service
1. I want to know how this happened, and whether it was a Skype error or identity theft.
Credit card fraud is an international problem.  Somewhere along the line, one of your passwords was guessed or you may have inadvertently downloaded malware/spyware.
2. I need to disconnect my PayPal information from this Skype account.  I no longer want to be able to make any sort of payment, through PayPal or otherwise, from this Skype account.
To disable payments via PayPal, you need to do so via your PayPal account.
Check the Skype account to ensure no saved payment methods are on file.
Check to ensure no subscriptions are active.
3. I no longer use this Skype account and have not for years, so I need to wipe it clean of any and all information, and if possible, I want to delete the account.
Skype does not permit an account to be deleted once it is created; you simply abandon the account after having removed all personally identifiable information.  More information here: 'Can I delete my Skype account?'
Best regards,
Elainem77
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