Unbalanced  Transaction in A/R Downpayment Invoice

Hi All
I am creating an A/R Downpayment Invoice there is no freight charges.
while adding the invoice the system is showing an error message which reads ' unbalanced transaction
message 131-91'
can anybody tell plz what is wrong..
warm rgs
anand

hi anand,
There may be few reasons for unbalanced transactions,
Check Decimal Places for Amounts in Display tab of general settings
Application error - after upgrade to latest patch it may solve
Adjusting decimal places of tax amounts / document total may solve problem.
Jeyakanthan

Similar Messages

  • Unbalanced Transaction in A/R Invoice

    Dear All,
    We have been trying to add a A/R Invoice and it throws the following error named "Unbalanced transaction". Where could the error have occurred and what are the possible places that we can check these things.
    Please guide me.
    Thanks in advance.
    - Rajesh

    Hi,
    Normally this error will display when your Cr. side and Dr. side of the Jornal relavant to the document A/R Invoice is not tally.  Check the Cr. side amounts total and Dr. side amount total of the document.
    Normally In A/R Invoice
                                                         Dr.                       Cr.
    Customer Account               --         A                         --
    Tax account if any                          --                          B
    Sales Account                               --                          C
    Total                                             A                       B+C
    Here A = B+C, If this is not happened then the error will display as you told. 
    Pl. check the relevant account amounts.
    Hope this will help you
    Regards,
    Venkatesan G.

  • Unbalanced transaction - A/P Invoice

    Dear all,
    I am facing the error "UNBALANCED TRANSACTION" while posting the A/P invoice document. I have tried all the solutions provided in this forum, like checking the taz amounts, unchecking the unbalanced FC for journal entries in document settings, the currencies have no mismatch, all the currencies are in INR.
    is there any other possibilities of this error.. it is coming for each transaction and my client is unable to post the transaction.
    Please help me guys.
    thanks,
    Yeshwanth

    Hi
    Check this thread, may be it will give soln:
    Error - Unbalanced transaction in AP invoice
    Reg: Unbalanced Transaction
    Unbalanced transaction
    Giri

  • Error while posting A/R Downpayment Invoice with Excisable Tax Code.

    While posting A/R Dowpayment Invoice with Excisable Tax Code error of "Unbalanced Transaction" appears. This error does not occur while posting A/R Downpayment Invoices with Non-Excisable Tax Codes.
    Kindly provide a solution for the same.

    SAP Note Number: 1179405
    Error -5002 when trying to copy a document with Sales BOM
    In order to create the delivery via the DI, you need to set the oDoc.Lines.BaseLine value to the LineNum value from the RDR1 table (in the above example you should enter the value 2).
    we set oDoc.Lines.BaseLine=0 before starting the lines loop. This has resolved the issue.
    This note was really helpful and it was found in another query.
    You can also refer to this. https://forums.sdn.sap.com/click.jspa?searchID=19070513&messageID=6178079
    Thanks.
    Edited by: Sadanand Manda on Nov 24, 2008 12:16 PM

  • Unbalanced Transaction with Cenvat Tax Code

    Hi All
    I  have a problem with A/R Down Payment Invoice.When i am trying to add the invoice with Cenvat related Tax code ( BED+VAT)the system is throwing an error which reads as follows:
    " Unbalanced Transaction Message 131-91" 
    But when i am changing the tax code and selecting only Vat Code The A/R Downpayment Invoice is added succesfully.
    Can anybody please throw some light on it what is the problem.
    Can we use cenvat related Tax Code with A/R Downpayment Invoice or not..?
    need your help
    warm regards
    anand

    Hi Jeyakanthan
    Thanks for the reply.Actually our client has a requirement.They do big projects of construction
    as a result they receive payment in phases.The payment terms is like
    1) 10% advance on receipt of order
    2) Raise Invoice  for 30% on approval of drawings + 100% taxes & Duties (Cenvat)+ freight
    3) Raise Invoice for 40% after Initial inspection
    4)Raise Invoice for 20% after final inspection.
    Note: Payment terms differ with every order.
    For this scenario i think A/R downpayment is ideal.Now when invoice is raised  for 30% we are required to show 100% taxes and duties(Cenvat) in the A/R downpayment invoice.How to achieve this.
    I have to make an invoice (Print layout report) where i have to show
    Total Sales               100%
    Claim Value                30% + 100% Taxex and Duties + freight
    Retention Money         70%  i.e Due from Customer
    Your view on this would be of great help..Any alternate method to achieve this.
    waiting for your reply.
    warm regards
    anand

  • Downpayment Invoice improvements

    We have identified several shortcomings in the use of the Downpayment Invoice.
    Firstly, if an AR Downpayment Invoice is created based on a Sales Order and the customer changes their mind and wants to reduce the lines to be delivered, the system will allow you to partially credit the Downpayment Invoice. You can then pay the remainder of the Downpayment Invoice. However, when you try to select the Downpayment Invoice when creating the final AR Invoice, a value of zero to draw is displayed and a message Invoice has been Partially Credited is received. The only solution is to cancel the transactions and recreate. Either you should be able to partially credit/pay a Downpayment Invoice and use it to draw down or the system should prevent you from partially crediting a Downpayment Invoice.
    There should also be a facility on a Downpayment Invoice to show a list of which final Invoices the Downpayment Invoice has been drawn against. Currently there is no way to see this unless you search through all the fianl Invoices.

    Hi Chakrapani,
    You could create an A/P Invoice document with service type to solve your problem. Choose corresponding supplier, choose service type, choose the bad debt account, fill the remaining open down payment, choose the respective down payment in A/P invoice footer document (lookup button adjacent with Total Down Payment label), and add the document. The down payment document will be subsequently closed, cross check with Open Items List report.
    Best Regards,
    Hendry Wijaya

  • Found Error: -5012, [OJDT], Unbalanced transaction

    Hello Everyone,
    Our developer created an addon for SBO that is handling petty cash events. This addon creates a journal entry when an invoice with payment term = cahs is added.
    The addon works fine when no payment means is given before invoice is added, i.e. invoice stays open and one journal is posted by SBO and one by the addon.
    Whenever payment means is given before invoice is added, the addon halts with an error message from DI API: Found Error: -5012, , Unbalanced transaction
    In this latter case 2 posting should be made by SBO one for the normal invoice and one payment, plus the addon should add a journal posting via DI API.
    The actual code doesn't check any open-closed status of the invoice, justs fetches the payment term and the Doctotal of the added invoice and if payment term is cash, then wants to add a posting.
    We suspect that some validation process is going on in the latter case that prevents the adding of the 3rd posting.
    Has anyone seen anything like that? Any ideas?
    Regards.
    Bálint Hernádi

    Balint,
    What version of SAP Business One are you using?  There were recent patches released that address the issue that you outline.  Please see the attached link for the respective SAP Note on this issue.
    https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/smb_searchnotes/display.htm?note_langu=E&note_numm=0000987398
    HTH,
    Eddy

  • Unbalanced Transaction [ Message 131-91 ]

    Dear All Experts,
    Iam getting error Unbalanced Transaction [ Message 131-91 ] when im adding Draft A/R Invoice.
    This A/R Invoice has been made from the Sales Order.
    Regards,

    Hi
    Rounding Method:
    By Currency:
    It means, we can round the document total as manually. For eg., in setting if u select this method, each and every document u can see rounding field Below the Total before Discount, freight and Discount.
    Then u can tag that it an Miscellaneous Expenses account.
    By Document:
    Vice versa. U cannot tag to any account.
    Giri

  • Unbalanced Transaction

    Hi All,
    A GRPO was created with an incorrect excisable tax code.  We created a correct new tax code with category other and changed in the A/P invoice. When we are trying to add this invoice the system with new tax code, is giving the error Unbalanced Transaction. How do i correct this?
    Thanks,
    Joseph

    Hi Thanga,
    No, we did not raise the IEI. The excisable check box was unchecked. The material is not excisable. So, while creating the invoice, I was trying to change the tax code when i got this message. In test db, when we replicated this scenario, i noticed that when we changed the tax code at Invoice, the document got added and the GRPO was closed. But this GRPO was displayed in the Open Item List. Why would this happen?
    Thanks,
    Joseph

  • Unbalanced transaction of LC in JE

    Scenario: 
    A. GRPO
                    1. Document:  Total Before Discount 110713.48
                                           Tax:      18821.27
                                           Total Payment Due    129534.75
                    2. JE:    debit-inventory account    110713.48
                                 credit- Allocation account  110713.48
    B. AP-Invoice  (Note: user adjusted the tax price in document from 18821.27 into 18821.29,then 'total before discount' was  changed from 110713.48 into 110713.46 automatically)
                   1. Document:  Total Before Discount 110713.46
                                           Tax:      18821.29
                                           Total Payment Due    129534.75
                   2. JE:            debit(1)  - tax       18821.29
                                        debit(2)  -Allocation account     110713.48
                                        debit(3) - price difference account  -0.02
                                        debit(4) - Rounding account 0.01
                                        credit- payable account     129534.75
                      JE total:       debit 129534.76            credit  129534.75
    Question: the transaction currency is RMB,but there happen an unbalanced transaction that influenced the financial report..
                    Why it happened and how to adjust it?
    Discuss: debit(3) price difference is easy to understand. But why debit(4) rounding account was input in here and for what?

    Hi....
            Rounding Account is used to round off the value in decimals. If you make that setting at initial stage then it will come into picture at each JE whenever there is rounding.....
    Regards,
    Rahul

  • Unbalanced Transaction error

    Hi experts,
    while dont a/p invoice by using the base document as GRPO, the error was showing Unbalanced Transaction
    note: i set the tax code as Non deductable 100% for excise item
    if am setting 0 means it was working
    i done po-> copy to Grpo-> copy to Incomin exinvoice-> grpo copy to A/p invoice at that time error occuring
    help me
    anand

    Hi,
    If the tax code is exciseable then why you are doing it 100% non deductable.
    Company take input for excise so it is not logical .
    and if you have posted excisable invoice for grpo ,for invoice you can not change that perticuler column..
    Regards
    Deepak Tyagi

  • Unbalanced Transaction 5012

    Hi! I am trying to create an AR Invoice through SDK. We've been doing that for 2+ years already and it never failed until yesterday. All of a sudden we got the "5012 Unbalanced Transaction" error in our SDK code when adding the AR invoice (of type SAPbobsCOM.BoObjectTypes.oInvoices)
    The AR Invoice contains about 200 inventory items, no freight. All tax lines are marked with the "EX" tax-exempt code. The resulting journal entry should look like this:
    Accounts-REceivable $yy.yy (debit)
    Sales-category1  $xx.xx (credit)
    Sales-category2  $xx.xx (credit)
    Sales-categoryN  $xx.xx (credit)
    That simple! And it worked thousands of times before....
    When I look at the items that should go on this AR Invoice, I am not noticing anything unusual.
    We're using SAP 2007A PL47
    "Block Unbalanced Journal Entry" is UN-checked
    Any suggestions?
    thanks
    Simon

    Hi Janos,
    Did you solved this issue? I just have the same problem with SAP Business One 2007 A (8.00.181) SP: 00 PL: 47
    Here my oJournalEntry XML before Add.
    You can see that Debit sum is equal to Credit sum (highlited with red)
    <?xml version="1.0" encoding="UTF-16"?>
    <BOM>
      <BO>
      <AdmInfo>
      <Object>30</Object>
      </AdmInfo>
      <OJDT>
      <row>
      <BatchNum>0</BatchNum>
      <TransId>0</TransId>
      <BtfStatus>O</BtfStatus>
      <TransType>-1</TransType>
      <BaseRef/>
      <RefDate>20140104</RefDate>
      <Memo>AS400-89532</Memo>
      <Ref1/>
      <Ref2/>
      <CreatedBy>0</CreatedBy>
      <LocTotal>0.000000</LocTotal>
      <FcTotal>0.000000</FcTotal>
      <SysTotal>0.000000</SysTotal>
      <TransCode/>
      <OrignCurr/>
      <TransRate>0.000000</TransRate>
      <BtfLine>0</BtfLine>
      <TransCurr/>
      <Project/>
      <DueDate/>
      <TaxDate>20140104</TaxDate>
      <PCAddition>N</PCAddition>
      <FinncPriod>0</FinncPriod>
      <DataSource>N</DataSource>
      <UpdateDate/>
      <CreateDate/>
      <UserSign>0</UserSign>
      <UserSign2>0</UserSign2>
      <RefndRprt>N</RefndRprt>
      <LogInstanc>0</LogInstanc>
      <ObjType>30</ObjType>
      <Indicator/>
      <AdjTran>N</AdjTran>
      <RevSource>N</RevSource>
      <StornoDate/>
      <StornoToTr>0</StornoToTr>
      <AutoStorno>N</AutoStorno>
      <Corisptivi>N</Corisptivi>
      <VatDate/>
      <StampTax>N</StampTax>
      <Series>1543</Series>
      <Number>0</Number>
      <AutoVAT>N</AutoVAT>
      <DocSeries>0</DocSeries>
      <FolioPref/>
      <FolioNum>0</FolioNum>
      <CreateTime>0</CreateTime>
      <BlockDunn>N</BlockDunn>
      <ReportEU>N</ReportEU>
      <Report347>N</Report347>
      <Printed>N</Printed>
      <BaseTrans>0</BaseTrans>
      <U_MIGSAP_KEY/>
      <U_YVA_RENDI/>
      <U_YVA_NUMREN>0</U_YVA_NUMREN>
      <U_YVA_ANULADO/>
      </row>
      </OJDT>
      <JDT1>
      <row>
      <TransId>0</TransId>
      <Line_ID>0</Line_ID>
      <Account>12121</Account>
      <Debit>0.000000</Debit>
      <Credit>0.000000</Credit>
      <SYSCred>0.000000</SYSCred>
      <SYSDeb>0.000000</SYSDeb>
      <FCDebit>0.000000</FCDebit>
      <FCCredit>863.420000</FCCredit>
      <FCCurrency>USD</FCCurrency>
      <DueDate>20140104</DueDate>
      <SourceID>0</SourceID>
      <SourceLine>0</SourceLine>
      <ShortName>C10211220550</ShortName>
      <IntrnMatch>0</IntrnMatch>
      <ExtrMatch>0</ExtrMatch>
      <ContraAct>C10211220550</ContraAct>
      <LineMemo>AS400-89532</LineMemo>
      <Ref3Line/>
      <TransType>-1</TransType>
      <RefDate/>
      <Ref2Date/>
      <Ref1/>
      <Ref2>89532</Ref2>
      <CreatedBy>0</CreatedBy>
      <BaseRef/>
      <Project/>
      <TransCode/>
      <ProfitCode/>
      <TaxDate/>
      <SystemRate>0.000000</SystemRate>
      <MthDate/>
      <ToMthSum>0.000000</ToMthSum>
      <UserSign>0</UserSign>
      <BatchNum>0</BatchNum>
      <FinncPriod>0</FinncPriod>
      <RelTransId>-1</RelTransId>
      <RelLineID>-1</RelLineID>
      <RelType>N</RelType>
      <LogInstanc>0</LogInstanc>
      <VatGroup/>
      <BaseSum>0.000000</BaseSum>
      <VatRate>0.000000</VatRate>
      <Indicator/>
      <AdjTran>N</AdjTran>
      <RevSource>N</RevSource>
      <ObjType>30</ObjType>
      <VatDate/>
      <PaymentRef/>
      <SYSBaseSum>0.000000</SYSBaseSum>
      <MultMatch>0</MultMatch>
      <VatLine>N</VatLine>
      <VatAmount>0.000000</VatAmount>
      <SYSVatSum>0.000000</SYSVatSum>
      <Closed>N</Closed>
      <GrossValue>0.000000</GrossValue>
      <CheckAbs>0</CheckAbs>
      <LineType>0</LineType>
      <DebCred/>
      <SequenceNr>0</SequenceNr>
      <StornoAcc/>
      <BalDueDeb>0.000000</BalDueDeb>
      <BalDueCred>0.000000</BalDueCred>
      <BalFcDeb>0.000000</BalFcDeb>
      <BalFcCred>0.000000</BalFcCred>
      <BalScDeb>0.000000</BalScDeb>
      <BalScCred>0.000000</BalScCred>
      <IsNet>Y</IsNet>
      <DunWizBlck>N</DunWizBlck>
      <DunnLevel>0</DunnLevel>
      <DunDate/>
      <TaxType>0</TaxType>
      <TaxPostAcc>N</TaxPostAcc>
      <StaCode/>
      <StaType>0</StaType>
      <TaxCode/>
      <ValidFrom>19000101</ValidFrom>
      <GrossValFc>0.000000</GrossValFc>
      <LvlUpdDate/>
      <U_BPP_CTAD/>
      <U_BPP_CTAPAT/>
      <U_BPP_DCCD>0</U_BPP_DCCD>
      <U_BPP_DCPR>N</U_BPP_DCPR>
      <U_INFOPE01/>
      <U_INFOPE02/>
      <U_INFOPE03/>
      <U_InfoCo01/>
      <U_YVA_TIENDA/>
      <U_YVA_UNDTRANS/>
      <U_YVA_FECDOC/>
      <U_HYP_Status>3</U_HYP_Status>
      <U_HYP_BofEx400>89532</U_HYP_BofEx400>
      <U_HYP_Closed>N</U_HYP_Closed>
      </row>
      <row>
      <TransId>0</TransId>
      <Line_ID>0</Line_ID>
      <Account>12311</Account>
      <Debit>0.000000</Debit>
      <Credit>0.000000</Credit>
      <SYSCred>0.000000</SYSCred>
      <SYSDeb>0.000000</SYSDeb>
      <FCDebit>431.710000</FCDebit>
      <FCCredit>0.000000</FCCredit>
      <FCCurrency>USD</FCCurrency>
      <DueDate>20140203</DueDate>
      <SourceID>0</SourceID>
      <SourceLine>0</SourceLine>
      <ShortName>C10211220550</ShortName>
      <IntrnMatch>0</IntrnMatch>
      <ExtrMatch>0</ExtrMatch>
      <ContraAct>C10211220550</ContraAct>
      <LineMemo>LT-268302</LineMemo>
      <Ref3Line/>
      <TransType>-1</TransType>
      <RefDate/>
      <Ref2Date/>
      <Ref1/>
      <Ref2>268302</Ref2>
      <CreatedBy>0</CreatedBy>
      <BaseRef/>
      <Project/>
      <TransCode/>
      <ProfitCode/>
      <TaxDate/>
      <SystemRate>0.000000</SystemRate>
      <MthDate/>
      <ToMthSum>0.000000</ToMthSum>
      <UserSign>0</UserSign>
      <BatchNum>0</BatchNum>
      <FinncPriod>0</FinncPriod>
      <RelTransId>-1</RelTransId>
      <RelLineID>-1</RelLineID>
      <RelType>N</RelType>
      <LogInstanc>0</LogInstanc>
      <VatGroup/>
      <BaseSum>0.000000</BaseSum>
      <VatRate>0.000000</VatRate>
      <Indicator/>
      <AdjTran>N</AdjTran>
      <RevSource>N</RevSource>
      <ObjType>30</ObjType>
      <VatDate/>
      <PaymentRef/>
      <SYSBaseSum>0.000000</SYSBaseSum>
      <MultMatch>0</MultMatch>
      <VatLine>N</VatLine>
      <VatAmount>0.000000</VatAmount>
      <SYSVatSum>0.000000</SYSVatSum>
      <Closed>N</Closed>
      <GrossValue>0.000000</GrossValue>
      <CheckAbs>0</CheckAbs>
      <LineType>0</LineType>
      <DebCred/>
      <SequenceNr>0</SequenceNr>
      <StornoAcc/>
      <BalDueDeb>0.000000</BalDueDeb>
      <BalDueCred>0.000000</BalDueCred>
      <BalFcDeb>0.000000</BalFcDeb>
      <BalFcCred>0.000000</BalFcCred>
      <BalScDeb>0.000000</BalScDeb>
      <BalScCred>0.000000</BalScCred>
      <IsNet>Y</IsNet>
      <DunWizBlck>N</DunWizBlck>
      <DunnLevel>0</DunnLevel>
      <DunDate/>
      <TaxType>0</TaxType>
      <TaxPostAcc>N</TaxPostAcc>
      <StaCode/>
      <StaType>0</StaType>
      <TaxCode/>
      <ValidFrom>19000101</ValidFrom>
      <GrossValFc>0.000000</GrossValFc>
      <LvlUpdDate/>
      <U_BPP_CTAD/>
      <U_BPP_CTAPAT/>
      <U_BPP_DCCD>0</U_BPP_DCCD>
      <U_BPP_DCPR>N</U_BPP_DCPR>
      <U_INFOPE01/>
      <U_INFOPE02/>
      <U_INFOPE03/>
      <U_InfoCo01/>
      <U_YVA_TIENDA/>
      <U_YVA_UNDTRANS/>
      <U_YVA_FECDOC/>
      <U_HYP_Status>3</U_HYP_Status>
      <U_HYP_BofEx400>268302</U_HYP_BofEx400>
      <U_HYP_Closed>N</U_HYP_Closed>
      </row>
      <row>
      <TransId>0</TransId>
      <Line_ID>0</Line_ID>
      <Account>12311</Account>
      <Debit>0.000000</Debit>
      <Credit>0.000000</Credit>
      <SYSCred>0.000000</SYSCred>
      <SYSDeb>0.000000</SYSDeb>
      <FCDebit>431.710000</FCDebit>
      <FCCredit>0.000000</FCCredit>
      <FCCurrency>USD</FCCurrency>
      <DueDate>20140305</DueDate>
      <SourceID>0</SourceID>
      <SourceLine>0</SourceLine>
      <ShortName>C10211220550</ShortName>
      <IntrnMatch>0</IntrnMatch>
      <ExtrMatch>0</ExtrMatch>
      <ContraAct>C10211220550</ContraAct>
      <LineMemo>LT-268303</LineMemo>
      <Ref3Line/>
      <TransType>-1</TransType>
      <RefDate/>
      <Ref2Date/>
      <Ref1/>
      <Ref2>268303</Ref2>
      <CreatedBy>0</CreatedBy>
      <BaseRef/>
      <Project/>
      <TransCode/>
      <ProfitCode/>
      <TaxDate/>
      <SystemRate>0.000000</SystemRate>
      <MthDate/>
      <ToMthSum>0.000000</ToMthSum>
      <UserSign>0</UserSign>
      <BatchNum>0</BatchNum>
      <FinncPriod>0</FinncPriod>
      <RelTransId>-1</RelTransId>
      <RelLineID>-1</RelLineID>
      <RelType>N</RelType>
      <LogInstanc>0</LogInstanc>
      <VatGroup/>
      <BaseSum>0.000000</BaseSum>
      <VatRate>0.000000</VatRate>
      <Indicator/>
      <AdjTran>N</AdjTran>
      <RevSource>N</RevSource>
      <ObjType>30</ObjType>
      <VatDate/>
      <PaymentRef/>
      <SYSBaseSum>0.000000</SYSBaseSum>
      <MultMatch>0</MultMatch>
      <VatLine>N</VatLine>
      <VatAmount>0.000000</VatAmount>
      <SYSVatSum>0.000000</SYSVatSum>
      <Closed>N</Closed>
      <GrossValue>0.000000</GrossValue>
      <CheckAbs>0</CheckAbs>
      <LineType>0</LineType>
      <DebCred/>
      <SequenceNr>0</SequenceNr>
      <StornoAcc/>
      <BalDueDeb>0.000000</BalDueDeb>
      <BalDueCred>0.000000</BalDueCred>
      <BalFcDeb>0.000000</BalFcDeb>
      <BalFcCred>0.000000</BalFcCred>
      <BalScDeb>0.000000</BalScDeb>
      <BalScCred>0.000000</BalScCred>
      <IsNet>Y</IsNet>
      <DunWizBlck>N</DunWizBlck>
      <DunnLevel>0</DunnLevel>
      <DunDate/>
      <TaxType>0</TaxType>
      <TaxPostAcc>N</TaxPostAcc>
      <StaCode/>
      <StaType>0</StaType>
      <TaxCode/>
      <ValidFrom>19000101</ValidFrom>
      <GrossValFc>0.000000</GrossValFc>
      <LvlUpdDate/>
      <U_BPP_CTAD/>
      <U_BPP_CTAPAT/>
      <U_BPP_DCCD>0</U_BPP_DCCD>
      <U_BPP_DCPR>N</U_BPP_DCPR>
      <U_INFOPE01/>
      <U_INFOPE02/>
      <U_INFOPE03/>
      <U_InfoCo01/>
      <U_YVA_TIENDA/>
      <U_YVA_UNDTRANS/>
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    I too think that this is something that is needed.
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  • Sales Orders And Downpayment Invoices

    Hi,
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  • Error while posting journal entry: -5012/unbalanced transaction

    Hi everyone,
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    Jac

    Hi Jac,
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    You can also refer to SAP Note 1050423 for reference. https://service.sap.com/sap/support/notes/1050423
    I hope it is helpful!
    Regards,
    Ivy Zhang
    SAP Business One Forums Team

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