'undefined' in webmail body

one of our users went away (using laptop/internet explorer/wireless) said several messages in uwc show up with 'undefined' in the body.
i believe this coincides with my application of t patch -60 to the messaging server.
Sun Java(tm) System Messaging Server 6.2-8.01 (built Nov 27 2006)
uwc - 118540-42
we did not apply new config yet, as it's taking me sometime to know how to fix those .new files ...
could he be seeing undefined because the new config is not yet applied?
haven't had any other complaints - though most (if not all) people use firefox.
the old patch - i think -52 did not seem to have these issues (so you would think running with the old config and the new -60 bits -if any are installed w/o installnewconfig- would be fine).
any clues on how to figure out these diff conflicts in the .new files?
am i generally supposed to delete
the indicator of the .new file <<<<<<< (keeping the .new file's code)
delete the separator indicator ==== and what's between it (old file's code) and the
indicating end of old file's code ???any other reason my user might see 'undefined' in the body using msie - my first guess was a slow internet connection and the complex uwc pages, but i have also seen this problem referenced in earlier patch levels.
thanks,
s7

I would like to add this additional input if it is not too late concerning the "undefined" display...
I have installed 118207-63.
Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007)
libimta.so 6.2-8.04 (built 19:28:07, Feb 28 2007)
SunOS msr4-dev 5.10 Generic_125100-10 sun4u sparc SUNW,Sun-Fire-V445
-bash-3.00$
I see this error inconsistently and the error has happened on Firefox :
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.10) Gecko/20071115 Firefox/2.0.0.10 AND on IE 6.0sp2.
We are using comexp, opening a message, close the message, open the message, etc. and eventually the error will occur. I have three messages in the test mailbox and the problem happens very randomly and has happened on all three of them. The undefined message actually has a "." about 20 spaces from the "undefined" word in the body on the same line. Clicking previous/next does not produce this behavior - only closing the mail and then clicking on a message in the inbox folder. If the message shows an "undefined" body I can click next to show the next message, and then previous - the message body shows then as well.
We were on JES6.2sp3 with no patches and applied the 118207-63 patch with no configuration changes - just applied the patch and restarted trying to solve several other issues which seems to have worked.
We are also using MEM and MMP in the setup.
I am sure this information is of no help - we are looking for consistency in the interface. I also noticed the "move messages to folder" shows in a different place depending on the browser we are using.
Thanks.
- Terry

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