Unexpected error - WIJ 20002

Hi,
Our environment:
- XI 3.0
- Java Web AS environment
- OLAP Universes on both SAP BI & Hyperion Essbase
When using Web Intelligence Rich Client, we get the error "Unexpected error - If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002)". This does happens:
- when we chosing FileNew => Universe => Selecting a universe, next => then error
- for some universes (both sources, although not every universe - some universes work fine)
Workaround:
- create + save report in Web Intellience Web version
- import in WebI Rich Client
- Add Query => same selection of universe => now works fine
See also thread:
Expert Forums » SAP NetWeaver » SAP NetWeaver Administrator
Thread: WIJ 20002 Error in XI 3.1 .NET Environment
Is this a know issue?
Thanks!
Raf
Edited by: Raf on Jan 16, 2009 2:08 PM

Sorry, see 1205533 - Error: "WIJ 20002" when trying to open a universe in Web Intelligence

Similar Messages

Package Load Failure message in VS 2005 and Error: WIJ 20002

After installing BusinessObjects Enterprise XI 3.1 .NET SDK when ever I open any project in VS 2005 I get the error message (the same happened on other system as well)
Package Load Failure
Package 'BusinessObjects.Enterprise.Vsip.BOEVsPackage, BOEVsPackage, Version=12.0.2000.0, Culture=neutral, PublicKeyToken=... has failed to load properly (GUID = {...}). Please contact package vendor for assistance. Application restart is recommended, due to possible environment corruption. Would you like to disable loading this package in the future? You may use 'devenv /resetskippkgs' to re-enable package loading.
I did try 'devenv /resetskippkgs' but still get this error. Any idea reagarding this.
Next issue using the code sample provided in the site to create webi document by passing the universe id gives error message :
"The Web Intelligence Java Report Panel cannot connect to the server. close the report panel and try to connect again or see your BO Administrator. (Error: WIJ 20002)."
The Java version I have is 6 and I checked the Universe is not locked.
Need help to identify the cause for both errors.

Try the following as posted on another forum:
Two solutions:
1. -Go in to the Tools menu in .NET, and choose Import and Export Settings.
- From the dialogue box, choose Reset All Settings and follow the steps
2. If you have installed VS.NET to a drive other than the C drive, copy all files from the folder C:\Program Files\Microsoft Visual Studio 8\Common7\IDE to the same folder on the drive where .NET is installed, ie :
D:\Program Files\Microsoft Visual Studio 8\Common7\IDE
Regards,
Jonathan

Error WIJ 20002

user is not able to create a new webi report........ every time when he tries to create a new webi report he gets a error as below
the web Intelligence java report panel cannot connect to the server,close the reportand try to connect again or see your Businessobjects administrator (Error:WIJ 20002)"
tried mapping cdzisapi.wis nogo
tried to reduce the application execution level to low nogo
OS win 2000
IIS 5
tried all possible ways but refering Internal KB
requesting somebody to help me
thanks and advance
regards
Pap

This sounds like a timeout error and can occur from any number of places - Application Server, Universe, Webi, Corba. Here are a few of the places to check... there are more, but require going into the registry.
Tomcat
ConnectionTimeout
Defines time, in milliseconds, before a request terminates. The default value is 60000 milliseconds. To disable connection timeouts, the connectionTimeout value should be set to -1.
          o 1. Go to C:\Program Files\Business Objects\Tomcat\conf\
          o 2. Edit server.xml
          o 3. Look for the line that says "Connector on port 8080"
          o 4. In this section modify connectionTimeout="20000" to connectionTimeout="-1"
Universes
Execution Timeout
Universe designers have the ability to limit the amount of time a query can run for before it is stopped. If the universe stops the query from running before all the data is returned you may receive an error.
To ensure that the report is not being limited on the amount of time it can run for, check the following:
          o 1. Import the universe using Designer
          o 2. Go to File->Parameters->Controls Tab
          o 3. Increase 'Limit execution time to'
          o 4. Save and re-export universe
Connection Timeout
The number of minutes before an idle connection to the Web Intelligence Report Server will be closed.
When a user launches the Java Report Panel, their CMS session is copied to a cadenza session, which is now controlled by this timeout switch.
          o 1. Log into the CMC
          o 2. Go to Servers->WebiReportServer
          o 3. Set the Connection Time Out
WebI Report Timeout
WebI designers have the ability to set a limit on how long a query can be run on a database before the query is stopped.
          o 1. Edit or create a new WebI report using the Java Report Panel
          o 2. Choose Edit Query->Properties,
          o 3. Now deselect or increase the 'max retrieval time' setting.

WIJ 20002 error on long running reports

When trying to run a long running report, an error message is received .
Quote:
*"The Web Intelligence Java Report Panel cannot connect to the server. Close
the report panel and try to connect again or see your BusinessObjects
administrator. (Error: WIJ 20002)"*
What happens next is you are advised to "close" (twice) and are then advised to close this window.
If you select Details on the first error message:
Server: https://test.i3access.iowa.gov:443/desktoplaunch/InfoView/CrystalEnterprise_Webi/cdzServlet?
java.lang.RuntimeException: java.io.IOException: Server returned HTTP response code: 502 for URL: https://test.i3access.iowa.gov:443/desktoplaunch/InfoView/CrystalEnterprise_Webi/cdzServlet
     at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
     at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
     at com.businessobjects.wp.cpi.CPIConnection.postRequest(CPIConnection.java:437)
     at com.businessobjects.wp.xml.XMLViaHttp.loadScript(XMLViaHttp.java:144)
     at com.businessobjects.wp.xml.XMLViaHttp.getPromptList(XMLViaHttp.java:1284)
     at com.businessobjects.wp.xml.XMLLoader.getPromptList(XMLLoader.java:279)
     at com.businessobjects.wp.om.OMQuery.loadPromptsAndContexts(OMQuery.java:359)
     at com.businessobjects.wp.om.OMQuery.getActiveContextCount(OMQuery.java:384)
     at com.businessobjects.wp.tc.query.TCQueryPropertie.buildQueryContextFromUI(TCQueryPropertie.java:496)
     at com.businessobjects.wp.tc.query.TCQueryTab.buildQueryContextFromUI(TCQueryTab.java:846)
     at com.businessobjects.wp.tc.query.TCQueryTab.modifyQueryProperties(TCQueryTab.java:638)
     at com.businessobjects.wp.tc.query.TCQueryTabManager.modifyQueryTabs(TCQueryTabManager.java:306)
     at com.businessobjects.wp.tc.query.TCQueryPanel.modifyQueryTabs(TCQueryPanel.java:310)
     at com.businessobjects.wp.tc.query.TCQueryPanel.load(TCQueryPanel.java:383)
     at com.businessobjects.wp.tc.TCMainPanel.switchToQueryPanel(TCMainPanel.java:563)
     at com.businessobjects.wp.tc.TCMainPanel.actionPerformed(TCMainPanel.java:506)
     at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
     at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
     at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
     at com.jidesoft.plaf.basic.BasicJideButtonListener.mouseReleased(Unknown Source)
     at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
     at java.awt.Component.processMouseEvent(Unknown Source)
     at javax.swing.JComponent.processMouseEvent(Unknown Source)
     at java.awt.Component.processEvent(Unknown Source)
     at java.awt.Container.processEvent(Unknown Source)
     at java.awt.Component.dispatchEventImpl(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.EventQueue.dispatchEvent(Unknown Source)
     at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.run(Unknown Source)
     at com.businessobjects.wp.cpi.CPIConnection.postRequest(CPIConnection.java:441)
     at com.businessobjects.wp.xml.XMLViaHttp.loadScript(XMLViaHttp.java:144)
     at com.businessobjects.wp.xml.XMLViaHttp.getPromptList(XMLViaHttp.java:1284)
     at com.businessobjects.wp.xml.XMLLoader.getPromptList(XMLLoader.java:279)
     at com.businessobjects.wp.om.OMQuery.loadPromptsAndContexts(OMQuery.java:359)
     at com.businessobjects.wp.om.OMQuery.getActiveContextCount(OMQuery.java:384)
     at com.businessobjects.wp.tc.query.TCQueryPropertie.buildQueryContextFromUI(TCQueryPropertie.java:496)
     at com.businessobjects.wp.tc.query.TCQueryTab.buildQueryContextFromUI(TCQueryTab.java:846)
     at com.businessobjects.wp.tc.query.TCQueryTab.modifyQueryProperties(TCQueryTab.java:638)
     at com.businessobjects.wp.tc.query.TCQueryTabManager.modifyQueryTabs(TCQueryTabManager.java:306)
     at com.businessobjects.wp.tc.query.TCQueryPanel.modifyQueryTabs(TCQueryPanel.java:310)
     at com.businessobjects.wp.tc.query.TCQueryPanel.load(TCQueryPanel.java:383)
     at com.businessobjects.wp.tc.TCMainPanel.switchToQueryPanel(TCMainPanel.java:563)
     at com.businessobjects.wp.tc.TCMainPanel.actionPerformed(TCMainPanel.java:506)
     at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
     at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
     at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
     at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
     at com.jidesoft.plaf.basic.BasicJideButtonListener.mouseReleased(Unknown Source)
     at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
     at java.awt.Component.processMouseEvent(Unknown Source)
     at javax.swing.JComponent.processMouseEvent(Unknown Source)
     at java.awt.Component.processEvent(Unknown Source)
     at java.awt.Container.processEvent(Unknown Source)
     at java.awt.Component.dispatchEventImpl(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
     at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
     at java.awt.Container.dispatchEventImpl(Unknown Source)
     at java.awt.Component.dispatchEvent(Unknown Source)
     at java.awt.EventQueue.dispatchEvent(Unknown Source)
     at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
     at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
     at java.awt.EventDispatchThread.run(Unknown Source)
Please let me know what the solution is.

Matt,
A namesake of yours is my client for this issue.
Coming to the problem, the customer says there is proxy configured between HTTP server and WebSphere. This proxy server times out for long running reports. If the HTTPServer is bypassed, things work fine.
A colleague of mine opened a case with BOBJ. I can get you the case# if you need it. We got this reply:
From: Takano, Hitomi
Sent: Tuesday, November 04, 2008 10:26 AM
Hi Matt,
I was away for the last two days, so I couldn't reply to you sooner.
Extending the timeout setting from Webi and Infoview in BOXI R2 will not
make the long running reports work as your proxy setting at the lower
layer than BOXI just allows 5 minutes and after that the connection will
be cancelled by the proxy. I'm not sure why this setting was effective
for https only or timeout out after 2 min. This is out of scope of BOXI
R2 and your network admin would be the best person to handle. You were
getting 502 error in Java Report Panel. I googled with "502 error and
ProxyTimeout", and I got the some articles returned which say when
backend doesn't answer on requests(because it timed out), it returns to
a client an error 502.
I'll close this thread as the n/w admin at the client are working things out.
Thanks for your support.

Unexpected error.(WIJ 20002) in webi in infoview

hi all,
When ever I am runnig a WebI report it used to run for some time and after that gives an error message that "Unexpected error. If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002)"
https:/server/AnalyticalReporting/Webi/cdzServlet
Stack trace: java.lang.RuntimeException: java.io.IOException: Server returned HTTP response code: 505 for URL: https:server/AnalyticalReporting/Webi/cdzServlet at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source) at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommandsWithoutParseResult(Unknown Source) at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.init(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.initComponents(Unknown Source) at com.jidesoft.dialog.StandardDialog.initialize(Unknown Source) at com.jidesoft.dialog.StandardDialog.pack(Unknown Source) at com.businessobjects.wp.tc.TCPromptHandler.displayPrompts(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parse(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.processCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runCommandOnDPs(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runAllQueriesEx(Unknown Source) at com.businessobjects.wp.tc.thread.QueryRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source) at com.businessobjects.wp.cpi.CPIConnection.postRequest(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.loadScript(Unknown Source) at com.businessobjects.wp.xml.XMLViaHttp.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommandsWithoutParseResult(Unknown Source) at com.businessobjects.wp.xml.XMLLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.om.OMLovLoader.load(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.init(Unknown Source) at com.businessobjects.wp.tc.prompt.PromptDialog.initComponents(Unknown Source) at com.jidesoft.dialog.StandardDialog.initialize(Unknown Source) at com.jidesoft.dialog.StandardDialog.pack(Unknown Source) at com.businessobjects.wp.tc.TCPromptHandler.displayPrompts(Unknown Source) at com.businessobjects.wp.xml.XMLOutputParser.parse(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.xml.XMLLoader.processDPCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.processCommands(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runCommandOnDPs(Unknown Source) at com.businessobjects.wp.om.OMDataProviders.runAllQueriesEx(Unknown Source) at com.businessobjects.wp.tc.thread.QueryRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
how to solve this issue ? any idea ?
Regards,
Shanthakumar.

Hi,
try with below steps..
Increase the timeout to 20 minutes in http.conf file which present in installation directory of Apache.
Following is the location of http.conf file:-
C:\Program Files\Apache software foundation\Apache\conf
or
Log-in to Central Management Console(CMC).
Select "Servers"
Select "Service Categories"
Restart Web intelligence Processing Server.
Thanks,
Amit

WIJ 20002 Error

Post Author: jase4now
CA Forum: WebIntelligence Reporting
For the past two days, I have received the WIJ 20002 ERROR when I attempt to create an ad-hoc. This is sudden, as I have been able to create reports in the past.
Any help is greatly appreciated,
Joel

Post Author: scheperw
CA Forum: WebIntelligence Reporting
For posterity if not jase4now, with SP3 we have encountered WIJ 20002 errors with FireFox 2.0.0.12 combined with JRE/JDKs 1.5.0_14 and the 1.6.0_04 and 1.6.0_05.JRE 1.5.0_12 works without problems.

An Unexpected error occurred.(Error: WIJ 44444)

Hi
I am using BO 6.5.1 whilst accessing Webi reports from Infoview I am getting below error message.
u201CAn Unexpected error occurred.contact your administrator with details of actions you performed before the error occrred.(Error: WIJ 44444)u201D
I am using data in my universe from Teradata. and my application server and business objects are installed on UNIX box. can any body advise me what is the root cause and what kind of check can explain me the root cause of the same.
Cheers,
Jacks Arunkumar LouisMartin

Hi Arun,
Following solution might help you to resolve the issue.
In case the solution doesn't works for you then test the issue on SP2 under test environment as some of the WIJ44444 errors are resolved in SP2.
Apache web server does not start after "./wserversctl start" command on UNIX.
WebIntelligence version 6.5
UNIX
Apache web server
Tomcat application server
You execute "./wserversctl start" and Tomcat starts, but Apache fails to start. You look for the web server process with the following command, but get no results:
ps -ef | grep httpd
You execute "./wserversctl stop" and receive the following response:
httpd (pid ?) not running
You change directories to "$APACHE/bin" and execute the "./httpd" command, and you receive an error similar to the following:
ld.so.1: ./httpd: fatal: libaprutil-0.so.0: open failed: No such file or directory
Killed
*********CAUSE*************
The default configuration for Apache is not correct for this server.
The "httpd.conf" configuration file has the wrong entry for Group.
Here are the steps to follow:
1.Change directories to "$APACHE/conf".
2.Open the file "httpd.conf" in a text editor such as vi.
3.Locate the following line in the configuration file:
Group # -1
4.Modify this line to read as the following:
Group nobody
5.Save the file and exit the editor.
6.Rerun "./wserversctl start" command to restart the processes.
Regards,
Sarbhjeet Kaur

WIJ 20002 error in webi

When a webi report is refreshed or opened/edited I am getting this WIJ 20002 error. Using BO XI R2 SP3 pack.
I applied the changes to webi.properties file, changed the registry settings which didnot help.
When webi is restarted the problem appears to go for a short while and comes back after sometime.
Any other pointers to solve this issue?
Thanks

Hi,
try with below steps..
Increase the timeout to 20 minutes in http.conf file which present in installation directory of Apache.
Following is the location of http.conf file:-
C:\Program Files\Apache software foundation\Apache\conf
or
Log-in to Central Management Console(CMC).
Select "Servers"
Select "Service Categories"
Restart Web intelligence Processing Server.
Thanks,
Amit

WIJ 20002 If you cannot reconnect to the server, close Web Intelligence

Unexpected error. If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002), we are getting this error whenever we try to create a new report using WebI. Specific observations are this happens mainly with IE7 users. IE6 users can create reports without any issues. We have latest Java 6 version.
This error come specially when the number of objects selected are more than 10. We have Linux OS, version AS4 32 bit. Please let me know if anyone have any solution.
Thanks,
Subhasis

Hi Srini,
We are using BOXI R3.1 FP 1.8. We are still in testing phase. Our go live is getting postponed because of several issues out of which this is one.
Please let me know if you have any solution.
Regards,
Subhasis

WIJ 20002

I am trying to import a WEBI report from Infoview that I created and keep getting the error: "Unexpected error. If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002)"
The details of the error are as follows:
Version:>12.2.4.507 Stack trace: java.lang.ClassCastException: com.businessobjects.wp.om.OMFilterSetOperator cannot be cast to com.businessobjects.wp.om.OMFilterObject at com.businessobjects.wp.tc.inputforms.InputFormManager.getFilterObject(Unknown Source) at com.businessobjects.wp.tc.inputforms.InputFormManager.getCurrentValue(Unknown Source) at com.businessobjects.wp.tc.inputforms.InputFormManager.setReport(Unknown Source) at com.businessobjects.wp.tc.inputforms.InputFormManager.setReport(Unknown Source) at com.businessobjects.wp.tc.TCStructurePanel.setActiveReport(Unknown Source) at com.businessobjects.wp.tc.TCReportManager.setActifReport(Unknown Source) at com.businessobjects.wp.tc.TCStructurePanel.selectCurrentReport(Unknown Source) at com.businessobjects.wp.tc.TCStructurePanel.editReport(Unknown Source) at com.businessobjects.wp.tc.TCMainContainer.selectTab(Unknown Source) at com.businessobjects.wp.tc.TCMain.initReportTabs(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient2(Unknown Source) at com.businessobjects.wp.tc.TCMain.initClient(Unknown Source) at com.businessobjects.wp.tc.thread.InitAppletRunner.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
Other reports seem to import fine. All the other copies I made of this report on my hard drive have the same error. Our SAP team cannot figure this out either. This is the second tiime I've taken an older copy of the report and rebuilt due to this error thinking it was a corrupt file issue.

Hi Amy,
You are correct that it is probably not a Java issue if you are able to open and run other reports without a problem. The Java error you posted made me think it was Java. The version you have should be okay. It is just that I have had weird things happen when I was on a newer version of Java than the one supported by your BO version.
When you say you are importing the report, what exactly do you mean? Importing from repository to your local Rich Client? There is likely something about the report that is causing the issue. Something different from the other reports. Maybe it is using objects that no longer exist in the universe or invalid prompts or something along those lines. See if you can figure out what this report may be doing that the others are not.
Thanks

WIJ 20002 xml Parser Problem - Rich Client

Hi,
I have a problem with the rich client on a new installation:
Business Objects Enterprise XI 3.1 SP3 on Windows 2008 Standard.
If I connect with the rich client "import document"is disabled.
if I try to create a new document from the rich client it returns the error below (I used the rich client on two workstations):
WIJ 20002
Version: null
Analisi dello stack:
java.lang.RuntimeException: java.lang.RuntimeException: XML parser problem:
XMLJaxpParser.parse(): Element type "ABOUT_Patentnumbers" must be followed by either attribute specification, ">" or "/>".
at com.businessobjects.wp.xml.jaxp.XMLJaxpParser.parse (Unknown Source)
at.com.businessobjects.webi.richclient.XMLviaOccaRC.getServerConfiguration (Unknown Source)
Have you any solution?

The fixpack 3.5 client resolves the problem.

Error 8062 when I try to copy or move files on my macbook: "This operation could not be completed because an unexpected error occurred (error code -8062)". Can even not install new software now!!

Since a few days when I try to copy or move files on my macbook, I often get an error message saying "This operation could not be completed because an unexpected error occured (error code -8062)". And then it just quits the copy or move.
I searched a lot on the internet, but only found solutions for cases you cannot empty the trash due to this issue.
I tried those solutions for my trash and that helped after some trying.
However, I still have the problem with copying and moving files.
I even cannot install new software now, as it has to copy itself to the programs-directory, and gives the same error-message.
Who can help me??
Cannot seem to find any info on it on the support-forums or elsewhere.
My user-account is administrator, I use a 13" Macbook Aluminium (Late 2008). Mac OS X 10.6.8 CPU 2Ghz Intel Core Duo, RAM: 4GB 1067 MHz DDR3.
Any help would be greatly appreciated...
Otto

Tips I received so far (thanks to A-Mac via Twitter http://www.a-mac.nl and Remco Kalf http://www.remcokalf.nl/)
- make sure you have at least 10% of your harddisk in free space (I had only 5%).
- do a PRAM-reset (http://support.apple.com/kb/ht1379)
- perform a hardware test (http://support.apple.com/kb/HT1509)
- make a complete backup (with for example Carbone Clone Copier, see http://www.bombich.com/)
- after complete backup: use diskwarrior (boot from Diskwarrior DVD, first perform diagnostics, then perform "Rebuild" which rebuilds your file directory).
So far I only cleared up some space on my HD, and already the problem occurs less.
Still, I will go through the other tips too.
(will post progress)

Unexpected error when trying to sign in to sync

Version 32.0.3 installed. I've been getting a message that Firefox unable to sync for the last **days So when i tried to log out of sync and log back in. I get an error "unexpected error" when i try to log in. So i tried to create a new account and get the same issue from the log in page. Have looked at everything listed on troubleshooting sync page Still the same issue.

HI mfackler,
That usually means something has gone wrong. If you have already tried to sign out and back in in accounts.firefox.com please provide the following troubleshooting information for further investigation:
* How do I turn on sync logs:
# Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
# Restart Firefox and look at: about:sync-log
# Logs and error messages will be located here
Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.
Thank you.

SSO Login page Error : Unexpected errors (WWC-41400)

Hi,
I downloaded the zip file ssosdk.zip from download section of OTN for SSO and followed the steps in the Install document. All the process went through without any error. But when i tried to access my login URL, i am getting this error :Unexpected errors (WWC-41400)
.Even if i try to login using my ORCLADMIN username and its password i am getting the same error and remains in the same page.
while configuring the partner application i did not encounter any error. Kindly suggest me how to proceed further.
Vijay

This also happened to me after I run ssodatan to change the logon_url port.
Can anyone provide some help with this?!

Unexpected error in SSO login page

Hi all,
We have a problem with our SSO, or with our LDAP directory, or with the way in which they work, not sure about. In the past we were using version 9.x and everything worked fine. Now we migrated to version 10.1.2.0.2 and we discovered that using the same functionality to register and log user is crashing. After a bit of debugging, the problem seems to be that the PASSWORD of the created users is encrypted using some Hash and retrieve in an array of bytes, insted of in plain text as before. In principle this shouldn't affect the way in which we use the LDAP & SSO, but for some reason, when the user tries to log in using the recently created user account and password, the SSO login page gives an "unexpected error" message. The SSO login page is the original page coming with the SSO infrastructure, no change at all on it.
Any idea why this might happened? Is the some way to configure the SSO or the LDAP so they don't encrypt the user password? Any other possible config detail that we should check?
Thanks in advance,
Luis

So after finding the log files on our SSO server, I found out the exact error message that the SSO was throwing was that the account was still not activate!!! Then I realized that we started to make use of the "Start date" LDAP field recently, and event when the date was set to the current date when the account was created, the time was set to 0s, event when the current time was also passed to the LDAP. I don't know what's the reason why the LDAP didn't get our time, passing the date-time with the format the LDAP was asking for (yyyyMMddHHmmssz), but just by rolling one day back the start date, the user accounts were automatically activate when they're creating, solving our problem.
Regards,
Luis
Edited by: lagh on Dec 15, 2008 11:52 AM

Unexpected error - WIJ 20002

Similar Messages

Maybe you are looking for