Unhappy with laptop

I purchased a HP laptop, lower end model (Envy) on 3/9. At the time the sales rep said I could return it within 15 days. I've been very unhappy with it - very slow, freezes up a lot and won't fully load pages, and think I need to go up a few notches, maybe even switch to MacBook. Can I really return this? I don't want to remove all of my programs and then not be able to. I also purchased MS Office (download) and not sure what will happen with that. So frustrating. I need a computer to be quicker than this. Also didn't have CD/DVD drive which I didn't even notice at the time, because last time I bought a laptop they ALL had them.

As Neihn has stated cd/other optical drives have become nonexistent norm these days to conserve power.
As George said if you can list us the top budget you are willing to spend there are several of us who would be more than willing to lead you int eh right direction. I myself, I probably would shy away from the macbooks as it's more of a luxury in my opinion and not cost effective. (but it's to be debated so I won't start that one ... )
As far as software goes it really depends on the software. Some things such as Microsoft Office have different types of licenses. Example: you may have a "1 time use key card " or you may have a retail license that allows you to use on two( or more ? ) computers.
Without more information on the Office situation I couldn't tell you if you can transfer the software or not. As far as hard drive items such as pictures, videos, etc those are easily transferable via a usb drive or an alternative method.
You mentioned you had other programs? What types of programs? Some programs are similar to the Microsoft Office while others shouldn't have an issue. If worse comes to worse ( and this includes the Office ) contact Microsoft/the program company and explain the situation to them. Normally contacting support services will result in high satisfaction for license transfers. (I.e. I transfer my zoomtext licenses occasionally due to my work base )
I am not affiliated with Best Buy nor have I ever been employed by Best Buy. All of my thoughts and posts are of my own opinion and personal experience.
I may not always know the right answer, but I will always tell you what I do know. I also do free computer analysis and consultation via private message.

Similar Messages

Advice on Retina Display buy after unhappiness with 13" MBP

i am hoping to buy a new retina display macbook pro soon and would like to only get a 13" sized model but i was extremely unhappy with the performance of my 2009 13" which will be out of applecare warranty in about two months.
is there any way to get a handle on "how high" i have to go with my purchase and what to focus upon? i mean, i understand that i want to get as many cores as possible and that i want to get as fast a processor as possible and that the independent graphics card is on the 15" and not on the 13" but i really don't work a lot on my laptop all that much or all that intensively. OTOH, the current lappy is not so happy for some reason.
i have adobe creative suites 5.5 on my 2006 mac pro and i have parallels 8 and some CAD software that i need to use in windows on the mac pro but i really, really don't do a lot of work with my laptop and have still been quite unhappy despite putting a full 8 GB in this machine about a year or a year and a half into buying it.
is there a way to make an intelligent decision on where to spend my money on a new machine without being totally paranoid and thinking i have to buy the top of the line 15" with respect to all of the above options (and spending 3K on a machine i don't use very intensively)? i mean, i may go to a conference once every two years and want to work in CAD in parallels but other than that i am almost strictly on the Mac Pro for anything moderately intense.
fwiw, i would like to go with the retina display as it is the most current technology.
TIA

Hardware does fail occasionally, but part of why I would take mine to an Apple Store would be for an opinion on whether the problem was hareware or software. Since it has been less than a year since your bought your MBP-R, it is still under warranty, just not eligible for free phone assistance. If you have neither an Apple Store nor a trusted repair facility available to you, that will make it tougher.
Do I understand you to say this only happens after it has been asleep for a longish time? You can keep it from happening by waking it up sooner or by shutting down when you expect to be away for a longer time? I'm not sure what that tells us, but it in interesting.
Do you by any chance have a bootable copy of your system on an external disk? Preferrably one that was made before you started experiencing the symptoms. If so, does the MBP-R present the same symptoms when booted from that copy?

Unhappy with Airport Express

I am very unhappy with the Airport Express. Tried all day to set it up. Then my boyfriend had a try. The wireless was on at the end of the day and we needed another day to set up the printer. Why is it that complicated ? I bought my macbook pro 2 months ago so thought that the set up would be easy and straighforward. Now everything is ready, it doesn't work properly. The connection is on/off all the time, takes ages sending an email. I finally came back to my old wired connection. Obviously, the product is not ready. Or you need to be a computer expert. Beginners : wait a new, more reliable version.

cat bow wrote:
the Airport Express can also act as my "router", that is, take the internet data coming in over cable and transmit it wirelessly to my laptop.
Yes, an AirPort Express can take the signal coming out of your cable modem and create a wireless network that you can use to connect your laptop to the Internet.
So I don't even need to buy a wireless modem? ie like an N Gigabit ?
Yes, you wouldn't need an N Gigabit. By the way, that isn't a modem, it's a router.
So for the same price, I get the same ability, plus the audio transmission, plus the printer ability????.
Yes. Keep in mind that not every printer is compatible with that arrangement. This Web site can give you more information: http://www.ifelix.co.uk/tech/1013.html
Also, do you think I can connect the cable modem to the Apple Airport via the USB connection that is on my modem? That way I can keep the ethernet connection for my old PC that does not have any wireless capability.
You'll have to connect them using an Ethernet cable. The lack of wireless capability on your PC may suggest that an AirPort Express isn't the best solution for you. On the other hand, if the PC has a USB port, the manual for your modem mentions that it can support two devices, one via Ethernet and the other via USB:
http://broadband.motorola.com/consumers/products/SB5120/downloads/SB5120UserGuide.pdf
You should check with your ISP to see if they support this.

Defective Keyboard on new HP DV7. I am so unhappy with HP.

I am totally frustrated and unhappy with HP. I just purchased an HP DV7-1285. Within two weeks of owning this $1200.00 laptop, the paint on the keyboard is rubbing off leaving my keys unreadable.
Online customer support could not help except to say that I should mail my p.c. into a service center to be repaired. They would not send me a new keyboard for me to replace myself.
I am so unhappy with HP. I have never had this problem wth Dell or the other manufacturers of p.c.'s.
Does anyone have a clue what I can do?
Thanks!
MES
Washington D.C.

MES wrote:
I am totally frustrated and unhappy with HP. I just purchased an HP DV7-1285. Within two weeks of owning this $1200.00 laptop, the paint on the keyboard is rubbing off leaving my keys unreadable.
Online customer support could not help except to say that I should mail my p.c. into a service center to be repaired. They would not send me a new keyboard for me to replace myself.
I am so unhappy with HP. I have never had this problem wth Dell or the other manufacturers of p.c.'s.
Does anyone have a clue what I can do?
Thanks!
MES
Washington D.C.
You have to send the unit in to HP for repair, because the keyboard is not classified as a user-replaceable part. These are their warranty terms.
If you don't want to do that, you could always purchase the keyboard and install it yourself.

How to Connect Nokia 2330 Classic with laptop or p...

Hi All
I just bought my new nokia 2330 last week, when i try to connect my 2330 classic with my laptop the phone is not detacting.Pls help me in this regard. We connet 2330 with laptop or pc with cable or not???
- Shree

Hi all.
First and all, be aware that there are dozens of Nokia phones, and all have different specifications. If someone buys a phone to take pictures, then the 2330C is a bad choice. The port that the device has, is not a USB port. It is a Nokia proprietary port for service only.
@shreeg and others with similar issues (altough this is late): check for Bluetooth compatibility first at http://europe.nokia.com/support/download-software/pc-suites/compatibility-and-download
@mojojo and others with similar issues (altough this is late): troubleshoot your laptop and mobile phone Bluetooth. Check if your BT drivers are compatible with Nokia suites. Test them with other BT devices (i.e. BT headset, other phone). Also test the pairing at a different location. BT is a radio wave based connection which can suffer from external interference caused by other radio waves emitting devices, or by electromagnetic or electrostatic fields nearby (these are caused by almost anything that runs on electric power)
@everyone: my advise is for you to check the following web page for info on device specs http://www.forum.nokia.com/Devices/Device_specifications/matrix_all_1.html to know which type of local connections are available on the devices. It's on the "Local connectivity" section.

I just sent the following in a drop down box that allowed reporting system problems:I am most unhappy with your Lion 10.7.3 operating system that I installed on this MacBook: Hardware Overview:    Model Name:     MacBook Pro   Model Identifier:     MacBo

I am most unhappy with your Lion 10.7.3 operating system that I installed on this MacBook:
Hardware Overview:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,4
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.53 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          3 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP53.00AC.B03
SMC Version (system):          1.49f2
Serial Number (system):          W8******7XJ
Hardware UUID: ******
Sudden Motion Sensor:
State:          Enabled
1. The scrolling, as far as I've been able to determine, is by using the slide bar to the right of most diplays. There are no up or down arrows that allow slow movement
2. The top and botton toolbars are not visible. The top one appears when you point the arrow to the top of the screen but the same doesn't work well if at all pointing the cursor to the bottom.
3. When downloading, something jumps to the upper right of the screen. I could point and click it and get a diplay if my downloads. I was attempting to fix some of the above. Now the little thing jumps off the screen and I can't get to it.
4I was trying to installMacBook Pro EFI Firmware Update 2.3. I got message it couldn't be installed on my system.
5. The red yellow and blue bullets that allow shutting down, minimizing and maximizing are missing on most open windows.
Can you do something about these problems
It's problematical that one can't communicate directly with Apple to resolve these problems
<Edited By Host>

1: I'm scrolling this page right now using the arrow keys.
2: Press the escape (esc) key to exit full-screen mode. Select Apple menu > Dock > Turn Hiding Off.
3: ???
4: That's because you downloaded an update for another model.
5: See 2.

Unhappy With Veterans United Lighthouse Program- Anyone know about breaking the agreement?

We started on the Veterans United Lighthouse program at the end of May, at that time, we had two of our three credit scores over the 600 mark and were told we only needed to gain 19 points on our credit score to be preapproved for a loan. When contacting them, we had planned on paying off some delinquent medical debt to help our score but they said not to touch it that all we needed to do is open one credit card account and that would probably do it for us... the lady suggested Wells Fargo for the card... and we were rejected and lost points on our credit score. We did find a card that approved us but then also saw another drop on our score. Anytime we call to try and get direction or answers to questions, she gives us conflicting advice... and now that our credit score fell she says "maybe you should pay down that medical debt"... this is what they told us not to touch when we began. It's very frustrating.We were supposed to at least be under contract and moving forward by now because we need to move to a different city for my husband's job in August but now she says it will take several more months... we are VERY unhappy with the service (or lack of service) we've gotten there and think it would just be better to handle our credit on our own because all she's done is give advice that caused it to fall. SO, here's my question... when we started the Lighthouse program, we signed an agreement that said something like "if you use the lighthouse program you agree to use us for your VA loan"- so now that we are very unhappy with the program, are we still bound to use them for a VA loan? I have read so many negative comments about Veterans United since I started myFICO message boards yesterday and this is very concerning for me. This form I signed was a digital, online form so I don't have a copy (I know, that was dumb of me to sign it- we were recommended to the program by a friend of ours who had a good experience so our guard was down a bit). ANY ADVICE?Current credit scores are now: 586, 602 & 583... rental houses are very expensive where we're moving to and we really NEED to buy but now it seems unatainable.

Revelate wrote:
Welcome to the forums! If you want to make gains in your score, my first and always recommendation is to do the following: 1) Post all your negatives and ask for help resolving them in the Rebuilding Your Credit forum, there may be some simple quick wins for getting them deleted.2) Post the whole darned enchilada in Understanding FICO Scoring: card limits and balances, loans, negatives, etc; this is for putting lipstick on the pig to optimize an instant in time pull. We're not FICO employees but this forum and one or two other places online are the next best thing when it comes to FICO optimization. LO's unfortunately often don't know what they're talking about when it comes to FICO scoring, though your LO was right the first time, don't touch those medical collections by simply paying them, if you can't get them deleted they will not help your credit score and might even bring it down further. The card advice, ugh, there's very few circumstances where that would have helped immediately and there's always a tradeoff involved with opening a new account when we're weighing potential advice on that front. I don't know anything about that particular program but hopefully someone will be able to give you better information on that. Thank you for the advice- I'll give it a try!

I connected my ipod touch 4g wi-fi with laptop ad hoc network....it's showing wi-fi signals but internet is not working...what is the problem in that can anyone help me...inadvances thanks

I connected my ipod touch 4g wi-fi with laptop ad hoc network....it's showing wi-fi signals but internet is not working...what is the problem in that can anyone help me...inadvances thanks

my laptop is Windows 7 and ip is this
192.168.102.12
255.255.255.0
192.168.102.1
DNS
192.168.254.2
192.168.254.3
in ipod touch 4g is DHCP and its showing
ip address 169.254.192.139
subnet mask 255.255.0.0.
remaining all blank

UnHappy With Built in iSight

I have a macbook and im kind of unhappy with the built in iSight. I think it is awsome idea for location but the quality is not that great. Ive seen many pictures on apples website showing confrences but unfortunatly my iChat conferences are always blurry no matter the connection. Am i doing something wrong with my iSight or is there anyway to enhance the picture quality?? Thanks in advance for the help

The perceived poor video quality probably has nothing to do with the built-in camera itself. More likely it has to do with Internet connection speeds or some other issue.
I suggest you try connecting to me at [email protected] or to one of the other testers for additional feedback.

VERY UNHAPPY with multiple issues concerning my account.

I have been a Verizon customer for about 3 years now, and I was out of contract after my first two years, and when my iPhone started having issues last month, I took the plunge and purchased another phone, a Galaxy s5, last month, and went back in contract. I am unhappy with MANY things right now:
~When I took in my iPhone, no one in the store could help me as far as knowing anything about the issues my out of contract phone was having. They just wanted to sell me a new phone.
~When I decided to purchase a new phone, I told the salesgal that I didn't want the payment plan/Edge, that I wanted to pay for the phone straight out, I didn't want to pay for insurance, and I did not need a car charger. She said okay. I also purchased a screen saver while I was there, and a phone case, so I had multiple items purchased. My s5 was supposed to be eligible for a $50 rebate, so she started putting stuff in the big Verizon bag, and told me she was printing out my rebate form. I get home (I do not live in the city where I purchased the phone) and guess what? She didn't put in my $50 rebate form that she printed out, and there is a car charger in the bag that she charged me for, which I told her I did not need.
~The next day, an area managerial type of rep from Verizon calls to ask me how my experience was, and I told her. She informs me that I cannot take back the car charger at the Verizon store in my hometown, that I would have to take it back to the store where I purchased it, even though I do not live in that city, and I work two jobs (can't get there). I told her the sales gal did not put my rebate form in the bag that she printed out, and she said that SHE would send me one in the mail, and took my information.
~Guess what? SHE didn't send me the form, either.
~This coincides close to the time where I get my new Verizon bill in the mail...guess what? They added insurance to my account, even though I told them at the store that I didn't want it. I spent 20 minutes on the phone with Verizon getting credited and the insurance taken off.
~I finally get on Verizon chat this week, and the chat rep tries to help me with the rebate form, since two other people obviously can't get it to me. He gets me the information, I enter it in...and now the $50 rebate promotion is saying that it is no longer valid.
~I also find out at work this week, that my company has employee discounts through Verizon. I have worked for this company for a year and a half. This is a 17% discount on my bill, and also on phone purchases, etc. I get on Verizon chat again, and try to see if there is any way my discount could be backdated, since I was never aware of eligibility. I told them I could provide any form of proof of employment they may need. Not only could I have saved 17% for the past 18 months, but I could have just gotten my new phone for $50 cheaper. I was told by the Verizon rep that they couldn't help me, and they could give me a "$5 credit". No offer of compromise, backdating a month or two-nothing.
If you are adding all of this up, here is what I am currently out:
~$50 rebate because two people promised to give me something and didn't, and it ran out.
~$27 for a phone charger I said I didn't want, but was thrown in on the sly with my phone box/phone case/accessories last month with my phone purchase
~Insurance I said I didn't want (I did get this rectified)
~Approximately $324 in company discounts over the past year, and $50 company discount on my phone that I just purchased last month.
This is at least $451 of charges that I have paid for, but shouldn't have...and I get no apologies...just the run around from customer service reps and reasons why they can't help/won't help me. The only person who has been helpful was the phone rep who removed the insurance I didn't want from my account.

~When I took in my iPhone, no one in the store could help me as far as knowing anything about the issues my out of contract phone was having. They just wanted to sell me a new phone.
Any problems with an iPhone must be addressed to Apple. Verizon can't touch your iPhone for service.
~When I decided to purchase a new phone, I told the salesgal that I didn't want the payment plan/Edge, that I wanted to pay for the phone straight out, I didn't want to pay for insurance, and I did not need a car charger. She said okay. I also purchased a screen saver while I was there, and a phone case, so I had multiple items purchased. My s5 was supposed to be eligible for a $50 rebate, so she started putting stuff in the big Verizon bag, and told me she was printing out my rebate form. I get home (I do not live in the city where I purchased the phone) and guess what? She didn't put in my $50 rebate form that she printed out, and there is a car charger in the bag that she charged me for, which I told her I did not need.
Before you left the store you signed a receipt for the sale. Why didn't you read it?
~The next day, an area managerial type of rep from Verizon calls to ask me how my experience was, and I told her. She informs me that I cannot take back the car charger at the Verizon store in my hometown, that I would have to take it back to the store where I purchased it, even though I do not live in that city, and I work two jobs (can't get there). I told her the sales gal did not put my rebate form in the bag that she printed out, and she said that SHE would send me one in the mail, and took my information.
I agree it's inconveinient, but I can't see a way around it. You certainly should call and inform the store of the error and that when you can you will return the charger and expect credit.
~Guess what? SHE didn't send me the form, either.
Rebates can be printed online.
~This coincides close to the time where I get my new Verizon bill in the mail...guess what? They added insurance to my account, even though I told them at the store that I didn't want it. I spent 20 minutes on the phone with Verizon getting credited and the insurance taken off.
Also would have been fixed if your read your receipt. Can also be removed from your account online with no need to call customer service.
~I finally get on Verizon chat this week, and the chat rep tries to help me with the rebate form, since two other people obviously can't get it to me. He gets me the information, I enter it in...and now the $50 rebate promotion is saying that it is no longer valid.
Rebates are based on purchase date.
~I also find out at work this week, that my company has employee discounts through Verizon. I have worked for this company for a year and a half. This is a 17% discount on my bill, and also on phone purchases, etc. I get on Verizon chat again, and try to see if there is any way my discount could be backdated, since I was never aware of eligibility. I told them I could provide any form of proof of employment they may need. Not only could I have saved 17% for the past 18 months, but I could have just gotten my new phone for $50 cheaper. I was told by the Verizon rep that they couldn't help me, and they could give me a "$5 credit". No offer of compromise, backdating a month or two-nothing.
They are not responsible for you not taking the discount and they never discount phones, only service.
One customer to another, you have no basis for these complaints. I do applaud you for buying your phone outright. That way you also can keep your line discount. ( or have you requested the line discount? It isn't automatic )

HT4623 if i am unhappy with new software then how to go for earlier version

if i am unhappy with new software the how to go for earlier version

Sorry, Apple has no approved method to downgrade the version of iOS on your iDevice. You can voice your displeasure with the iOS by leaving feedback at the appropriate subsection from the link below.
http://www.apple.com/feedback/

Disk still wakes up with laptop-mode-tools

Hi all,
I have a Thinkpad x61 and I'm trying to manage power use with laptop-mode-tools, but I'm having trouble with the harddrive waking up too much. I have it configured so that lm-tools activates when the power is disconnected, and sure enough, a few seconds later the harddrive spins down. But 1-2 seconds later it spins back up! iotop indicates that dhcpcd is writing to the drive, and thus waking it up.
I thought lm-tools was set so that I could "potentially lose up to 10 minutes of work." Shouldn't that mean that up to 10 minutes of writes get buffered in ram instead of waking up the harddrive? If I disable the network, dhcpcd stops waking things up, but if I save a buffer from emacs, the harddrive instantly wakes up, so it looks like there's no buffering going on...
Here are some relevant settings while in laptop-mode:
$ dmesg|tail
[15425.800826] EXT4-fs (sda1): re-mounted. Opts: data=ordered,commit=600
[15425.982220] EXT4-fs (sda2): re-mounted. Opts: data=ordered,commit=600
$ cat /proc/sys/vm/dirty_writeback_centisecs
60000
$ cat /proc/sys/vm/dirty_expire_centisecs
60000
$ cat /proc/sys/vm/dirty_bytes
0
$ cat /proc/sys/vm/dirty_background_bytes
0
$ cat /proc/sys/vm/dirty_background_ratio
1
It looks like dirty_writeback is getting set to 10 minutes and the journal commit rate is also set to 10 minutes. Should dirty_background_bytes and dirty_bytes be nonzero?
Here are some relevant lines from /etc/laptop-mode/laptop-mode.conf:
LM_BATT_MAX_LOST_WORK_SECONDS=600
CONTROL_READAHEAD=1
LM_READAHEAD=3072
CONTROL_NOATIME=0
USE_RELATIME=1
CONTROL_HD_IDLE_TIMEOUT=1
LM_BATT_HD_IDLE_TIMEOUT_SECONDS=10
BATT_HD_POWERMGMT=1
CONTROL_HD_WRITECACHE=1
NOLM_AC_HD_WRITECACHE=1
NOLM_BATT_HD_WRITECACHE=0
LM_HD_WRITECACHE=0
Any ideas what I'm missing?
Thanks in advance for any suggestions!

kaczoanoker wrote:I noticed that vim and emacs wake up the HD in laptop mode, but something like "dd if=/dev/zero of=~/test bs=1M count=1" doesn't. Does it mean that editors typically force-flush the buffers, which defeats the point of laptop-mode?
Vim calls fsync(2) when writing files and swap files per default. One can control this behavior with the fsync and swapsync options.
I don't know if Emacs has similar options.

Ipod is not able to snyc with laptop. ipod is locked to snyc with itunes, not able to.

ipod is not able to snyc with laptop. ipod is locked to snyc with itunes. the ipod is not snycing with laptop.

Please explain.
Your post make little sense.
You connect iphone to your comptuer and open itunes. What happens?
You try to sync? What happens?
Any info about your issue?

Ipad will not sysc with laptop

Ipad will not sysc with laptop thru I tunes

More details are needed if you want help.
Are you running the latest version of iTunes?
Does iTunes launch when you connect the iPad to your computer?
Is the iPad recognized in iTunes?
Are you syncing with the cable or via WiFi?
Have you tried another USB port?
Please provide some details ....explain want is happening....what you are doing step by step, and what happens when you do it.

Error message appearing while trying to sync BB with laptop

Hi - I have been regulary syncronizing my phone with laptop to backup all contacts on outlook.
In the last few days, there is an error message appearing which i am unable to identity and locate the issue. Only half of the contacts / other organiser data is getting updated on the laptop.
The message is as under:
CRTranRec::GetLinkedRecodId : Invalid linked record Id
Can you please help in resolving this so that i can take proper back up of entire data.
Regards

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB31008"CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Contacts with BlackBerry Desktop Software
KB33247"CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Calendar with BlackBerry Desktop Software
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Unhappy with laptop

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