I just sent the following in a drop down box that allowed reporting system problems:I am most unhappy with your Lion 10.7.3 operating system that I installed on this MacBook:  Hardware Overview:    Model Name:     MacBook Pro   Model Identifier:     MacBo

I am most unhappy with your Lion 10.7.3 operating system that I installed on this MacBook:
Hardware Overview:
  Model Name:          MacBook Pro
  Model Identifier:          MacBookPro5,4
  Processor Name:          Intel Core 2 Duo
  Processor Speed:          2.53 GHz
  Number of Processors:          1
  Total Number of Cores:          2
  L2 Cache:          3 MB
  Memory:          4 GB
  Bus Speed:          1.07 GHz
  Boot ROM Version:          MBP53.00AC.B03
  SMC Version (system):          1.49f2
  Serial Number (system):          W8******7XJ
  Hardware UUID: ******
  Sudden Motion Sensor:
  State:          Enabled
1. The scrolling, as far as I've been able to determine, is by using the slide bar to the right of most diplays. There are no up or down arrows that allow slow movement
2. The top and botton toolbars are not visible. The top one appears when you point the arrow to the top of the screen but the same doesn't work well if at all pointing the cursor to the bottom.
3. When downloading, something jumps to the upper right of the screen. I could point and click it and get a diplay if my downloads. I was attempting to fix some of the above. Now the little thing jumps off the screen and I can't get to it.
4I was trying to installMacBook Pro EFI Firmware Update 2.3. I got message it couldn't be installed on my system.
5. The red yellow and blue bullets that allow shutting down, minimizing and maximizing are missing on most open windows.
Can you do something about these problems
It's problematical that one can't communicate directly with Apple to resolve these problems
<Edited By Host>

1: I'm scrolling this page right now using the arrow keys.
2: Press the escape (esc) key to exit full-screen mode. Select Apple menu > Dock > Turn Hiding Off.
3: ???
4: That's because you downloaded an update for another model.
5: See 2.

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