Unicode - Garbled Japanese char on EN logon

Hi Everyone,
We recently upgraded our system, from a non-unicode to a unicode system. Whenever i view a SAPscript report using english logon that contains both japanese & english characters in one field, the print preview is ok, displaying correct data in both languages. The problem arises when i try to print the report. All japanese characters are garbled, while all english characters are still ok.
I tried logging in using japanese language, and printed a japanese report that uses both characters, and everything was ok, in both print preview & hardcopy printout.
BTW, we're using version 640 for our SAP GUI, with patch level 19. I've also tried OSS numbers 734790, 839959, & 1027088, but they all didn't do the trick.
Hoping for your inputs. Thanks in advance!

Hi,
If your system is unicode enabled, you should use true type fonts in the paragraph format to display the multi language characters. In the japanese language form did you use any special type of font types you use? Normally all the special font types will support english and not all the english fonts will support the local language characters.
Since the output is printing fine with the Janpanese language there should not be any problem with the printer drivers, otherwise we need to check the drivers also.
Hope this helps you

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Unicode - Garbled Japanese char on EN logon

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