Uninstall Bridge CS5?

I feel really stupid, but is there any way to uninstall Bridge from CS5 Master Collection?  I've looked everywhere in the Programs and Features module in Windows 7.  I've tried Googling it to no success.  I've easily uninstalled previous Bridges with no problems, but removing Bridge CS5 is driving me insane!
Is there a way to do this, or is Adobe just forcing more bloat on me?

Bridge is, and never was, a seperate program.  It comes bundled with PhotoShop.  So no, you can not uninstall it seperately.

Similar Messages

  • Uninstall Bridge CS5.1 or Photoshop CS5 w Bridge in Windows

    How can I uninstall Bridge CS5.1?  I have tried to uninstall it everyway I know and all I get are error messanges stating that I cannot uninstall bridge or Photoshop CS5 because I get the error message that the file is open in another application and so cannot be deleted!  I closed everything and still cannot delete or uninstall either program.  I have tried renaming it etc....  I have even tried using administrator override and still cannot delete it. Any help would be appreciated.

    Trevor.Dennis wrote:
    …In fact, if CS6 is an upgrade, you may need to keep CS5 activated on the same system in order for the upgrade to work…
    That is absolutely NOT the case.  All Adobe upgrades are FULL INSTALLERS.  They will always install the full version without regard to any previous version(s) you may or may not have on your disk.  They do not build on older components, they install the entire new version from scratch.  They leave older versions completely untouched.
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  • How can I uninstall Bridge CS5 after purchasing Bridge CS6

    Hi,
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  • When I try to install CC, it says to close Adobe Bridge CS5.1..but it's not open. Help!

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  • Adobe Bridge CS5 and CS6 need to uninstall

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  • Bridge CS5 won't open at all, crashes immediately

    Hi you guys,
    I have been using Photoshop CS5 for a number of months now, without any problems. Yesterday, just suddenly, Bridge just bombed out. And I mean it crashes completely, not even a spinning ball or a 'stop responding', it just disappears from the screen. The first time the crash generated an Apple Crash Report, as well as an Adobe one. After that, when I click on the Bridge icon, it bounces, no dot appears on the dock under the icon and after a while the icon stops bouncing and another Apple Crash Report gets generated. It does not generate an Adobe crash report because, I suspect, the program does not go far enough.
    I have tried the following:
    Option clicked the B Icon - straight to Apple crash report.
    Open B in PS, PS works perfectly and stays operational, but B generates an Apple crash report. I also tried mini B, the dock opens with message "waiting for Bridge", and nothing further happens.
    Checked permissions in my Library for the following, all well:
    Caches/Adobe/Bridge CS5
    Application Support/Adobe/Bridge CS5
    com.adobe.bridge4.plist file
    Verified and repaired permissions in DU, just in case. No luck.
    Created a new user account and tried to open B - straight to Apple crash report.
    Deleted the PLIST file and the items in Cashes (as suggested in another tread)  - straight to Apple crash report.
    I have not yet tried a reinstall. I upgraded to CS5 from CS3 and I still have it sitting on my hard drive. In a previous thread I asked what to do with CS3 and the consensus was to leave well alone. Everything worked and I did not need the disk space. In fact, Bridge CS3 still opens without a problem. If a reinstall is necessary, how do I go about it then? Do I
    deregister CS3 and CS5 and uninstall and reinstall the whole lot?
    deregister and uninstall and reinstall CS5 only?
    don't deregister and just reinstall the whole lot without uninstalling it first?
    don't deregister and just reinstall CS5 only without uninstalling it first?
    And if I have to uninstall, do I have to run one or all of the cleanup utilities of Adobe?
    I have also not contacted Adobe help because I have an American copy of Photoshop and live in Europe. That disqualifies me from Adobe support.
    Here is my system:
    iMac 5 with 2.16GHz Intel Core 2 Duo
    Mac OS X 10.6.6
    Adobe CS5 12.0.2
    Bridge CS5 4.0.4.2
    Thanks in advance!
    Jay
    And for you guys who can read the gibberish, here is some of the crash report:
    Process:         Adobe Bridge CS5 [698]
    Path:            /Applications/Adobe Bridge CS5/Adobe Bridge CS5.app/Contents/MacOS/Adobe Bridge CS5
    Identifier:      com.adobe.bridge4
    Version:         4.0.4.2 (4.0.4.2)
    Code Type:       X86 (Native)
    Parent Process:  launchd [132]
    Date/Time:       2011-02-12 23:07:18.163 +0100
    OS Version:      Mac OS X 10.6.6 (10J567)
    Report Version:  6
    Interval Since Last Report:          2508 sec
    Crashes Since Last Report:           1
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      CFAC5A0D-23FB
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x00000000035ef0a4
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   AdobeCoolType                  0x035ef0a4 0x35ec000 + 12452
    1   AdobeCoolType                  0x038c0c69 0x35ec000 + 2968681
    2   dyld                           0x8fe0ed6d ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 235
    3   dyld                           0x8fe0d31e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 246
    4   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
    5   dyld                           0x8fe0d2c2 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int) + 154
    6   dyld                           0x8fe0d3d1 ImageLoader::runInitializers(ImageLoader::LinkContext const&) + 61
    7   dyld                           0x8fe024a9 dyld::initializeMainExecutable() + 134
    8   dyld                           0x8fe07950 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 4189
    9   dyld                           0x8fe018b1 dyldbootstrap::start(macho_header const*, int, char const**, long) + 779
    10  dyld                           0x8fe01057 _dyld_start + 39
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x0392e78c  ebx: 0x038c0c45  ecx: 0x8fe44840  edx: 0x0000ff01
    edi: 0x038c1080  esi: 0x00000000  ebp: 0xbfffd688  esp: 0xbfffd66c
      ss: 0x0000001f  efl: 0x00010202  eip: 0x035ef0a4   cs: 0x00000017
      ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
    cr2: 0x035ef0a4
    Binary Images:
    [VERY LONG LIST WITH LOTS MORE GIBBERISH]
    Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2.16 GHz, 4 GB, SMC 1.9f4
    Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
    Memory Module: global_name
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.131.36.1)
    Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD2500, 232,89 GB
    Parallel ATA Device: MATSHITADVD-R 
    USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8501, 0xfd400000
    USB Device: Hub, 0x050d  (Belkin Corporation), 0x0237, 0xfd100000
    USB Device: Extreme III USB2.0 Reader/Writer, 0x0781  (SanDisk Corporation), 0xa1a2, 0xfd110000
    USB Device: Hub in Apple Pro Keyboard, 0x05ac  (Apple Inc.), 0x1003, 0x5d100000
    USB Device: Apple Pro Keyboard, 0x05ac  (Apple Inc.), 0x020c, 0x5d130000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x7d100000
    USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8240, 0x7d200000
    FireWire Device: d2 quadra (button), LaCie, Up to 400 Mb/sec
    FireWire Device: d2 Quadra (button), LaCie, Up to 400 Mb/sec
    Message was edited by: JfromSA

    Hi guys,
    Thanks for your time and trouble. Much appreciated.
    I haven't been back because my iMac went from bad to worse and in the end I've had a complete system crash. The 2007 iMac G5 I have, is notorius for screen problems. Mine went pop in 2009 after only 18 months of use and was replaced by Apple after a war of words and overwhelming evidence of similar problems for that model on the internet. During that episode the machine was shut down with the power button several times, by me, by the shop and also by the technicians who had to diagnose and repair the computer (I have often wondered why Apple does not have an equivalent of the 'Windows' button, because via that it's easy to shut down a PC blind: Windows button>U>Return . . . the OS shuts down. Not clever of a company who regards themselves as 'Quality' with a self proclaimed capital Q). I suspect my computer picked up some hardware damage with the constant hard shutdowns. I was actually waiting for the next problem, I never really trusted the machine completely. But, as time passed, I got relaxed about it and did not notice the small signs developing like Bridge (and to a lesser extent, Photoshop) actually slowing down more and more the last couple of weeks. Now, in retrospect I can say that, but it was really very subtle. I did, after the screen episode, got into a routine of backing up my system regularly.
    After the Bridge problem began, I tried a re-install, a Time Machine restore and eventually started fiddling with Disk Utility, trying to fix the hard drive. To make a long story short, all I get now when I power up the machine is a white screen with a spinning disk under the Apple emblem. I do know that the internal hard drive had issues because that was reported by Disk Utility, I still do not know what the damage is because I still have to take the machine in for repairs.
    In the meantime, I am working on another iMac. I have installed all my software from scratch and I'm now trying to restore my old system - my PS actions, ACR actions, all my mails and other documents and my music. The problem I now have is that I had my user account encrypted with File Vault, while backing up with Time Machine. To everyone doing that, please don't - turn File Vault off and then back up. All my carefully backed-up files are now encrypted and can only be accessed with my broken computer! I can NOT restore my system to another computer! With older versions of Mac OS X (and, probably Time Machine), it's possible to use Finder to navigate to the encrypted back-up folder, double-click it and access your data with your master password and restore it by simply dragging and dropping the files on the new computer (but under no circumstances delete or change the back-up files in any way! And applications would, most probably not drag and drop without a problem, but there I stand to be corrected). With OS X 10.6 it is not possible any more to access data via Finder in that way. I know, because I can access my data up to end 2009, the rest is there but not accessible. I have searched everywhere on the internet and as yet, have not found a solution.
    The other problem with Apple, I found out, is that in normal operations, it works so well and all is so easy that I don't really read any instructions. There is no need. Everything just happens, it's actually too intuitive. Not once, while setting up File Vault or Time Machine, was I warned that it might be a problem. Now, when I poke around on the internet, there are many posts that warn against that but I did not search for them because I had no clue! I just hope, after the faulty parts on my G5 is replaced, I can get into my back-ups. I shall keep searching and trying to find a solution. If I get one, I shall post here again for those of you with similar problems. I know this is no longer a Bridge or Adobe problem, I just thought I must report back, maybe the knowledge will help someone else.
    Cheers,
    Jay

  • Bridge CS5 Windows crashes when I command/move or drag/drop files internally

    Bridge CS5 crashes with a Microsoft "report error" dialog whenever I drag images from one folder to another inside of Bridge, or use the right-click "Move To . . ." mouse command.  After months of successful use of the Bridge CS5, this behavior suddenly began.  Unfortunately, I can't now remember whether I did anything to my Windows environment at that time.  Bridge does not have trouble with dragging or command/moving files into Photoshop, but dragging image files (jpg) from a search screen or the Windows Explorer can also end in a crash.
    I'm running Windows XP SP3 32-bit on a 4-processor machine with adequate ram and lots of hard drive/scratch drive.  I deinstalled every trace of Bridge and reinstalled the upgrade 4.0.2.1, which makes me up to date. Working with Adobe Support I also cleared and uninstalled, and then reinstalled Photoshop, Bridge, etc. to fix some other problems.
    I have experimented with purging the Bridge cache for individual folders I was dragging from and to, but didn't purge all caches.  Typically, the crash appears a few seconds after dragging/moving a file - continuosly sucking-me into thinking things are at last repaired.  On occasion images are lost - i.e. really destroyed, or dropped into some limbo somewhere.
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    Thanks!

    Hi Robert,
    I'm a developer from Br team. Thanks for reporting Br. problems.
    It seems like a memory issue. Please try this to help us identify the root cause:
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    2. When Br is running, kill "SwitchBoard" process in task manager.
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    Does the crash still happens?
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  • Bridge CS5 Not Working

    I currently have PS CS5 installed on my Mac OS X 10.6.8 with Snow Leopard.  PS5 works fine but when I try to use bridge, bridge opens but that's it.  If I try to do anything I get the spinning beach ball and eventually have to force quit.
    I have done all I can outside of bridge ... repaired permissions, uninstalled and reinstalled the software.  However, i can't even open up preferences for bridge as it gives me the spinning ball.
    I am new to the mac (3 months), so I need some handholding on what to do.
    Thanks for your help.

    Strange this did not solve it, as said 95 % chance but I really did expect it to work for you. Now I'm running a bit out of options I'm afraid.
    Is it possible you have CS4 running in the background?  You can only run one version of Bridge at a time.
    Curt, as you can only run 1 Bridge version of the time you can have all other CS Suite applications active at the same time regardless their version (at least that is on a Mac but I have no reason to believe it should not be the same on Windows). I can have PSCS4 and PSCS5 both open and active but the only limitation is Bridge. Using the open command Bridge opens the file in the corresponding CS version PS (Bridge CS5 opens in PSCS5 by default). If you choose the open with command you can without problems choose to open a file in PSCS 4 and work on it. Save and closing it will update the preview in Bridge CS5
    DJ,
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    http://www.adobe.com/support/contact/cscleanertool.html
    Download the clean tool for Mac and carefully read the Read me files that come with it.
    Be sure to update all custom tools, brushes actions (but since your a bit fresh on the Mac you probably won't have much customized?)
    Use the uninstaller that comes with the Adobe Application (you will find the uninstaller for CS5 in the Adobe Photoshop CS5 folder in your default application folder (should be on root level, not in your user account).
    First start PS and in the help menu choose to deactivate the software. Quit PS and start the uninstaller for CS5.
    Be sure to also check the option to deactivate permanently, this erases your serial number from your system but surely you'l have that number stored on a saved place, you will need it again after reinstall
    Use the clean tool and also check for the files from the prior mail, not all cache files will be deleted by the clean tool and you might want to trash them manually.
    Install again with serial number and sign in on your Adobe ID and try again.

  • How to restore file associations in Bridge CS5?

    Hi
    Some time ago I somehow lost file associations in Adobe Bridge CS5. Now when I doubleclick a RAW file (Canon .CR2 file) I get Firefox, when I doubleclick a JPG I get FastStone and when I doubleclick a PSD file nothing happens at all. Also Photoshop is not in the options I get by right-clicking photos and choosing "Open with...".
    I have tried [ Edit -> Preferences... -> File Type Associations -> Reset to Default Associations ] , but that didn't help.
    Also when I look in the File Type Association dialog, my file types are set to "Explorer Settings", and Photoshop is not among the other options. I don't know how this uses to be (if associations are defined in Bridge or it uses Explorer/Windows settings?), but how do I easily recreate original setup from when I installed Photoshop?
    Regards
    Stig Nygaard
    http://www.rockland.dk/
    http://www.flickr.com/photos/stignygaard/

    Hi Neil
    Thanks for the answer. I'm aware I can manually setup associations one-by-one for all file types I need, but just hoped there was some easier way. I mean there's a lot of file types associated in either windows/explorer or directly in Bridge. Some that I might not know I need tomorrow.  Two things I have found out since I asked the question:
    1) The problem is probably caused by uninstalling my old CS4 after I had installed CS5. It looks like somebody experienced a similar problem by uninstalling CS3 after the installation of CS4: http://forums.adobe.com/message/1899159#1899159. So apparently a bug Adobe hasn't fixed even though it was in previous version too!? :-( I think it is only natural to keep your old version installed for some time when installing an upgrade. Just to make sure the new version works well before you uninstall the previous (And I have previous had the problem that a new version of Photoshop had a habit of freezing on my PC - or some other error I don't remember -  until Adobe released an update. So there's a reason for my behavior).
    2) I have installed a second copy of CS5 now on my secondary portable PC, and are using this to make a similar setup regarding file associations in windows/explorer and Bridge. All associations for Photoshop was lost on my primary PC, and God... there's a lot of file associations to setup again... May I recommend Adobe (if reading this) to fix this bug and/or make a script to automatically recover all associations in case of loss!
    /Stig

  • Why do thumbnails in Bridge CS5 open in CS3? How to fix?

    I have both CS3 and CS5 installed on new computer running under Windows 7. I do not want to uninstall CS3 until I fully understand CS5. The problem: When I click thumbnail image in Bridge CS5, the image appears in CS3. I have gone to 'preferences' and tried to figure out how to fix this problem; also looked via windows 7 control panel at default settings;  also tried to follow previous discussion on similar problem -- all without success. Help will be much appreciated.

    CS5 and CS3 to both independant programs and should not interfere with each other.  I would recommend you do not uninstall CS3 as that frequently causes massive file association problems.  However, only one program can be active at the same time.
    CS3 and CS5 use sepearte cache, so there is no cross association.  What you are probably seeing is incorrect file association.
    While in CS5 go to edit/pref/file type associations and see what the default is set to.  You want it to be CS5.  Might click on the radio button at bottom to reset all if that is the problem.

  • Photoshop CS5 and Bridge CS5

    I recently purchased a new PC and transferred Photoshop CS5 from my old PC to the new PC via PCmover Professional and a Laplink USB cable attached to both PC's. The transfer appeared to work without a hitch until I tried to open Bridge CS5 from within Photoshop CS5 without success. I then opened Bridge separately  which worked fine but I cannot open any of my photos in Bridge to edit them. What can I do to fix this problem?

    I am not a PC expert, but I think most users would highly recommend a clean install rather than a copied one.
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    I would uninstall and install from the disk or the copy you hopefully saved of the download.
    Be sure to deactivate you old copy also.

  • PS/Bridge CS5 Batch Processor Not Working / Missing Scripts

    I'm having a bit of a problem within Photoshop/Bridge CS5 and haven't found anything that works to resolve it.
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    3. Reinstalled Photoshop (multiple times)
    4. Uninstalled Photoshop, ran the Adobe CS Cleaner application, then reinstalled Photoshop.
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    I have also gone to Help>Updates and updated both applications with any necessary updates from Adobe.
    If I go into Photoshop and select File>Automate>Batch or even File>Scripts>Image Processor, both dialogues open fine.
    Running Windows 8.1 Pro.
    Anyone else seen this and actually resolve the issue? Does anyone know where the scripts are supposed to be located and/or if I can get them from somewhere else? Any help is much appreciated

    Make sure Photoshop is not started and then try to use Bridge menu Tools>Photoshop>Batch does Photoshop start up?
    Bridge CS5 menu Tools>Photoshop>Batch works on my Windows 7 Pro system
    Photoshop Automate>Batch is not a script  and Photoshop does not any external java program it had its own version of java plugin.
    c:\Program Files (x86)\Adobe\Adobe Photoshop CS5\Plug-ins\Extensions\ScriptingSupport.8li
    c:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\Extensions\ScriptingSupport.8li
    However there are two startup scripts for the bridge involved Bridge and Photoshop  You must have them for you have a Bridge menu Tools>Photoshop>items
    two scripts on my system are:
    c:\Program Files (x86)\Common Files\Adobe\Startup Scripts CS5\Adobe Bridge\bridge-4.jsx
    c:\Program Files (x86)\Common Files\Adobe\Startup Scripts CS5\Adobe Photoshop\photoshop.jsx
    The photoshop.jsx seems to be the one the the inserts the menu Tools>Photoshop>Batch into Bridge and also invokes Photosgop Automate>batch  photoshop.jsx  also inserts the other Bridge menu Tools>Photoshop>Menu Itens that you state work.
    Here is what I see in my photoshop.jsx for batch.  I do not know or understand Bridge scripting and do not know javsscript but what I see there seems to be some checking done about Photoshop being available and if it is not the script just returns which is what you seem to be experiencing the test looks like this
      if (!photoshop.correctPSIsAvailable (availabilityCheckOptions))
      return;
    The whole batch support section follows:
    //=================================================================
    // Batch
    // Sets up Photoshop's Batch automation command to be
    // accessed from the Bridge.
    //=================================================================
    // This routine takes an array of files. If called by Photoshop,
    // it will invoke Batch with the files. If called by
    // any other app, it will send a BridgeTalk message to Photoshop
    // to invoke this routine with the same arguments.
    photoshop.batch = function (/* Array */ files, availabilityCheckOptions)
      try
      if (availabilityCheckOptions == null)
      availabilityCheckOptions = new AvailabilityCheckOptions ();
      // Make sure this can be run.
      if (!photoshop.correctPSIsAvailable (availabilityCheckOptions))
      return;
      if (BridgeTalk.appName != "photoshop")
      // Bring Photoshop to the foreground.
      BridgeTalk.bringToFront (photoshop.versionInfo.btTargetName);
      // Create a new BridgeTalk message for Photoshop to invoke
      // Batch with the selected files
      var btMessage = new BridgeTalk;
      btMessage.target = photoshop.versionInfo.btTargetName;
      btMessage.body = "photoshop.batch (" + files.toSource () + ");";
      btMessage.send ();
      else
      app.bringToFront();
      photoshop.runActionCommand ('batch', files,
      localize ("$$$/PSBI/Automate/BatchSettingsFile=Batch via Bridge Settings"));
      catch (error)
      if (error.number != 8007) // Don't report user cancelled errors.
      alert (error);
    // This routine is called when the Bridge's Batch menu item is
    // chosen.
    photoshop.batchFromBridge = function ()
      try
      var availabilityCheckOptions = new AvailabilityCheckOptions ();
      // Make sure this can be run.
      if (!photoshop.correctPSIsAvailable (availabilityCheckOptions))
      return;
      var files = photoshop.getBridgeFileListForAutomateCommand (true, false);
      if (files.length != 0)
      photoshop.batch (files, availabilityCheckOptions);
      catch (error)
      if (error.number != 8007) // Don't report user cancelled errors.
      alert (error);
    // The code below inserts the Batch menu item into the Bridge menus.
    if ((BridgeTalk.appName == "bridge") && (BridgeTalk.appVersion.indexOf (photoshop.versionInfo.bridgeTargetVersion) == 0))
      // Use temp function to keep vars out of global namespace.
      photoshop.tempFunction = function ()
      // Set up the info necessary for inserting this item into the Bridge's menus later.
      var menuItemInfo = new Object;
      menuItemInfo.text = localize ("$$$/PSBI/Menu/Automate/Batch=Batch...");
      menuItemInfo.name = 'Batch';
      menuItemInfo.onSelect = photoshop.batchFromBridge;
      photoshop.menuItemInfoArray.push (menuItemInfo);
      photoshop.tempFunction ();
      delete photoshop.tempFunction;

  • How to get Bridge CS5 to open in Phoshop CS5

    I bought a new Windows 7 64bit computer, and set up my older Windows XP computer downstairs, to have two workstations.  I also bought an upgrade to CS5, which I wanted on both stations.  I put CS5 on the new computer, and it seemed to work.  I also put CS5 on the XP computer, and Adobe said I should take off CS4 and deactivate it on this platform, which I did.  But now in Bridge CS5 when I double click on a thumbnail, it opens it in Nero (a CD burning program), not in Photoshop.  In help, I looked at user questions about Bridge, and it seemed that at least one user about 6 months ago had a similar problem after he took off CS4,  I read the responses to his question.  One person said that it was file association problem that was lost when he took off CS4.  He suggested to go edit, preferences, etc., but when I tried to do that, but could not duplicate what he suggested.  ANY SUGGESTIONS???
    What also worries me is this going to happen on the new computer if I take off CS4?

    Curt,
    Sort of figured how to correct the situation, and did get jpegs to open.  A friend also suggested that I try to uninstall and reinstall, and then update.  Today I tried, and had a couple of things I didn't understand.  Scheduled a telephone call to Adobe.  Twenty minutes later got a call, punched in selection numbers for the help I wanted, and a machine told me that they would connect me with the person that could help me if I would hang on.  I did, but the call disconnected, and they never called back, and I didn't have the number to call.  A friend came over and he showed me how to down a program that I had to shut down before the program would uninstall.  After a few more set backs, I did get it done, and it seems to be working.
    Again thank you for your help, and I know a few things I didn't know before.
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