Uninstall Lync 2013 question

So I've tried building a new lync environment using sql mirroring and it looks like our DBAs didn't set up SQL correcty.  Now I'm stuck at a point where my topology has been published and it won't connect to sql.  I can't change the location either
because the SQL location is bound to the CMS.  Since the Lync Front end service won't start, i'm having a hard time uninstalling the topology.  I have 4 front end servers published in my topology but only tried installing on the 1st FE server.
Can I just wipe the OS and start over or what get thrown into AD that needs to get cleaned up?

Unfortunately we couldn't do much of anything.  We tried to remove the enviornment via the topology builder, removing any other FE servers first, removing any confrencing (which also wouldn't go unless we used -force) and then tried to remove the environement
and publish.  We got errors because I'm assuming it couldn't connect to sql in the first place and that the FE service wouldn't start.
We wound up wiping the server.  We'll need to go in via ADSIEdit and clean up AD.  The problem is that we have an OCS 2007R1 environment that is using the same objects.
Update:
We had a backup of AD before the schema was upgraded for Lync 2013.  We mounted that backup and did a compare before/after install of lync.  We then just deleted every object out of AD that was put in by Lync 2013.  Hopefully that will be enough.
We'll find out when we try to reinstall again.

Similar Messages

  • Silent Uninstall lync 2013 client

    Hi,
    i try to uninstall Lync 2013 Client silently but no matter what i try Lync won't uninstall.
    maybe someone can explain me what i'm doing wrong
    I tried the recommended command
    copy "%~DP0uninstall_lync.xml" "%COMMONPROGRAMFILES(x86)%\microsoft shared\OFFICE15\Office Setup
    Controller\uninstall_lync.xml"
    "%COMMONPROGRAMFILES(x86)%\microsoft shared\OFFICE15\Office Setup Controller\setup.exe" /uninstall LYNCENTRY /dll OSETUP.DLL /config "%COMMONPROGRAMFILES(x86)%\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml"
    Config File
    <Configuration Product="LYNCENTRY">
    <Display Level="None" AcceptEULA="TRUE" />
    <Setting Id="SETUP_REBOOT" Value="NEVER" />
    <Logging Type="standard" Path="c:\windows\log\" Template="Microsoft Office Lync Uninstall(*).log" />
    </Configuration>
    Log:
    2014/11/24 14:49:11:039::[4844] PERF: TickCount=11665520 Name=OBootStrapper::Run Description=Begin function
    2014/11/24 14:49:11:040::[4844] Operating System version: 6.1.7601 Service Pack 1. Platform ID: 2
    2014/11/24 14:49:11:040::[4844] Running 32-bit setup on a 64-bit operating system.
    2014/11/24 14:49:11:040::[4844] Command line: "C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\setup.exe" /uninstall LYNCENTRY /dll OSETUP.DLL /config "C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml"
    2014/11/24 14:49:11:040::[4844] Parsing command line.
    2014/11/24 14:49:11:040::[4844] Config XML file specified: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
    2014/11/24 14:49:11:040::[4844] Uninstall requested for product: LYNCENTRY
    2014/11/24 14:49:11:040::[4844] Parsing config.xml at: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
    2014/11/24 14:49:11:060::[4844] Preferred product specified in config.xml to be: LYNCENTRY
    2014/11/24 14:49:11:060::[4844] Parsed setting: SETUP_REBOOT with value: NEVER in config.xml.
    2014/11/24 14:49:11:060::[4844] Logging type standard specified in config.xml.
    2014/11/24 14:49:11:060::[4844] Log directory: c:\windows\log\ specified in config.xml
    2014/11/24 14:49:11:060::[4844] Log file template: Microsoft Office Lync Uninstall(*).log specified in config.xml
    2014/11/24 14:49:11:060::[4844] Display level none specified in config.xml.
    2014/11/24 14:49:11:075::[4844] Using setup controller dll at location [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL].
    2014/11/24 14:49:11:075::[4844] Verify file signature in "C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe"
    2014/11/24 14:49:11:129::[4844] C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\Setup.exe is trusted.
    2014/11/24 14:49:11:129::[4844] Verify file signature in "C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL"
    2014/11/24 14:49:11:198::[4844] C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL is trusted.
    2014/11/24 14:49:11:296::[4844] Using setup controller dll at [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL].
    2014/11/24 14:49:11:296::[4844] PERF: TickCount=11665785 Name=OBootStrapper::Run Description=Calling RunSetup
    2014/11/24 14:49:11:302::[4844] PERF: TickCount=11665785 Name=RunSetup Description=Begin function
    2014/11/24 14:49:11:303::[4844] WER element [P2] is set to value [OSETUP.DLL]
    2014/11/24 14:49:11:303::[4844] WER element [P3] is set to value [15.0.4569.1503]
    2014/11/24 14:49:11:304::[4844] Catalyst execution began: 11/24/2014 14:49:11.
    2014/11/24 14:49:11:305::[4844] Parsing config.xml at: C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller\uninstall_lync.xml
    2014/11/24 14:49:11:307::[4844] Preferred product specified in config.xml to be: LYNCENTRY
    2014/11/24 14:49:11:307::[4844] Parsed setting: SETUP_REBOOT with value: NEVER in config.xml.
    2014/11/24 14:49:11:307::[4844] Logging type standard specified in config.xml.
    2014/11/24 14:49:11:307::[4844] Log directory: c:\windows\log\ specified in config.xml
    2014/11/24 14:49:11:307::[4844] Log file template: Microsoft Office Lync Uninstall(*).log specified in config.xml
    2014/11/24 14:49:11:307::[4844] Display level none specified in config.xml.
    2014/11/24 14:49:11:308::[4844] Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [enabled] for the [UninstallExecutionMode]
    2014/11/24 14:49:11:308::[4844] Ensuring the install-state of setup controller files for product [LYNCENTRY].
    2014/11/24 14:49:11:308::[4844] Warning: Product registation information for 'LYNCENTRY' not detected. ErrorCode: 1011(0x3f3). Failed attempt to force-repair setupexe boot files.
    2014/11/24 14:49:11:308::[4844] Searching for default versions of resource files under the folder [C:\Program Files (x86)\Common Files\microsoft shared\OFFICE15\Office Setup Controller].
    2014/11/24 14:49:11:328::[4844] Found [1] resource files under the default folder.
    2014/11/24 14:49:11:328::[4844] Running in [UninstallExecutionMode]. Run from TEMP folder at [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214].
    2014/11/24 14:49:11:345::[4844] Loaded resource file [C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUPUI.DLL] (CultureTag=de-DE).
    2014/11/24 14:49:11:345::[4844] WER element [SuppressModal] is set to value [false]
    2014/11/24 14:49:11:346::[4844] WER element [P1] is set to value [15.0.4569.1503]
    2014/11/24 14:49:11:346::[4844] Loaded Dll : C:\Users\ADMIN_~1\AppData\Local\Temp\Setup00000214\OSETUP.DLL.
    2014/11/24 14:49:11:346::[4844] Catalyst version is : 15.0.4569.1503
    2014/11/24 14:49:11:346::[4844] JobExecutionMode is UninstallExecutionMode.
    2014/11/24 14:49:11:547::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
    2014/11/24 14:49:11:547::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
    2014/11/24 14:49:11:548::[4844] IsProductTransitionToMModeSafe: An exception was caught, therefore transition to MMode is unsafe for product:
    2014/11/24 14:49:11:548::[4844] Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNCENTRY Type: 27::InstalledProductStateCorrupt.
    2014/11/24 14:49:11:548::[4844] Ensuring the install-state of setup controller files for all Products.
    2014/11/24 14:49:11:548::[4844] Opening registry key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
    2014/11/24 14:49:11:549::[4844] Ensuring the install-state of setup controller files for product [LYNC].
    2014/11/24 14:49:11:549::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNC.
    2014/11/24 14:49:11:549::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNC.
    2014/11/24 14:49:11:549::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002A-0407-1000-0000000FF1CE}].
    2014/11/24 14:49:11:549::[4844] Product INSTALLSTATE for ProductCode '{90150000-002A-0407-1000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:11:549::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:13:038::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002A-0000-1000-0000000FF1CE}].
    2014/11/24 14:49:13:038::[4844] Product INSTALLSTATE for ProductCode '{90150000-002A-0000-1000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:13:038::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:15:639::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-006E-0407-0000-0000000FF1CE}].
    2014/11/24 14:49:15:639::[4844] Product INSTALLSTATE for ProductCode '{90150000-006E-0407-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:15:639::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:18:424::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0410-0000-0000000FF1CE}].
    2014/11/24 14:49:18:424::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0410-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:18:424::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:20:222::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0407-0000-0000000FF1CE}].
    2014/11/24 14:49:20:222::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0407-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:20:222::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:21:766::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-040C-0000-0000000FF1CE}].
    2014/11/24 14:49:21:767::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-040C-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:21:767::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:23:339::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-001F-0409-0000-0000000FF1CE}].
    2014/11/24 14:49:23:339::[4844] Product INSTALLSTATE for ProductCode '{90150000-001F-0409-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:23:340::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:25:046::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-002C-0407-0000-0000000FF1CE}].
    2014/11/24 14:49:25:047::[4844] Product INSTALLSTATE for ProductCode '{90150000-002C-0407-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:25:048::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:26:619::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-012B-0407-0000-0000000FF1CE}].
    2014/11/24 14:49:26:620::[4844] Product INSTALLSTATE for ProductCode '{90150000-012B-0407-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:26:620::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:28:951::[4844] Ensuring the install-state of setup controller feature[SetupControllerFiles] for product[{90150000-012C-0000-0000-0000000FF1CE}].
    2014/11/24 14:49:28:951::[4844] Product INSTALLSTATE for ProductCode '{90150000-012C-0000-0000-0000000FF1CE}' is '5'.
    2014/11/24 14:49:28:952::[4844] Feature INSTALLSTATE for Feature 'SetupXmlFiles' is '3'.
    2014/11/24 14:49:36:136::[4844] Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
    2014/11/24 14:49:36:136::[4844] Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Office15.LYNCENTRY.
    2014/11/24 14:49:36:136::[4844] IsProductTransitionToMModeSafe: An exception was caught, therefore transition to MMode is unsafe for product:
    2014/11/24 14:49:36:136::[4844] Error: Product is not installed, therefore transition to MMode is unsafe for product: LYNCENTRY Type: 27::InstalledProductStateCorrupt.
    2014/11/24 14:49:36:136::[4844] Not showing message because suppress modal has been set. Title: 'Setupfehler', Message: 'Diese Produktinstallation wurde besch..digt. F..hren Sie Setup erneut von der CD, DVD oder einer anderen urspr..nglichen Installationsquelle aus.'
    2014/11/24 14:49:36:136::[4844] Message returned: 1
    2014/11/24 14:49:36:141::[4844] Error: Catalyst boot time check failed Type: 66::PreReqCheckFailure.
    2014/11/24 14:49:36:141::[4844] Catalyst execution finished: 11/24/2014 14:49:36. Return code: 30066. Exception caught: PreReqCheckFailure.
    2014/11/24 14:49:36:141::[4844] PERF: TickCount=11690621 Name=RunSetup Description=End function
    My next attempt was to look for MSI Files in Windows\Installer and the Uninstall RegKey
    MsiExec.exe /X{90150000-012C-0000-0000-0000000FF1CE} /qn /norestart /L*v
    "c:\windows\log\Microsoft_Lync_2013_Update_KB2817626_x86_0185_Install.LOG"
    MSI (s) (10:4C) [15:10:52:612]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (10:4C) [15:10:52:628]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (10:4C) [15:10:52:631]: End dialog not enabled
    MSI (s) (10:4C) [15:10:52:631]: Original package ==> C:\Windows\Installer\bfb379.msi
    MSI (s) (10:4C) [15:10:52:631]: Package we're running from ==> C:\Windows\Installer\bfb379.msi
    MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall Flags override found.
    MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall VersionNT override found.
    MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: Uninstall ServicePackLevel override found.
    MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: looking for appcompat database entry with ProductCode '{90150000-012C-0000-0000-0000000FF1CE}'.
    MSI (s) (10:4C) [15:10:52:645]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (10:4C) [15:10:52:649]: Opening existing patch 'C:\Windows\Installer\bfb3d2.msp'.
    MSI (s) (10:4C) [15:10:52:650]: Opening existing patch 'C:\Windows\Installer\bfb37a.msp'.
    MSI (s) (10:4C) [15:10:52:650]: Opening existing patch 'C:\Windows\Installer\bfb386.msp'.
    MSI (s) (10:4C) [15:10:52:651]: SequencePatches starts. Product code: {90150000-012C-0000-0000-0000000FF1CE}, Product version: 15.0.4569.1506, Upgrade code: {00150000-012C-0000-0000-0000000FF1CE}, Product language 0
    MSI (s) (10:4C) [15:10:52:652]: Note: 1: 2205 2: 3: MsiPatchMetadata
    MSI (s) (10:4C) [15:10:52:652]: SequencePatches returns success.
    MSI (s) (10:4C) [15:10:52:652]: Final Patch Application Order:
    MSI (s) (10:4C) [15:10:52:652]: {27D7A8D0-8E28-4A2A-A1D4-473E31DF6438} -
    MSI (s) (10:4C) [15:10:52:652]: {73E81413-5A7E-40A3-9BD5-821ADDF30B10} -
    MSI (s) (10:4C) [15:10:52:652]: {D448DFE1-B83E-4394-9484-25563EFBF58D} -
    MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisablePatch' is 0
    MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'AllowLockdownPatch' is 0
    MSI (s) (10:4C) [15:10:52:652]: Machine policy value 'DisableLUAPatching' is 0
    MSI (s) (10:4C) [15:10:52:653]: Machine policy value 'DisableFlyWeightPatching' is 0
    MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4569.1506
    DEBUG: Error 2746: Transform 90006E0401000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:653]: Skipping validation for patch transform #90006E0401000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:653]: Looking for patch transform: 90006E0401000015.0.4420.1017
    1: 2746 2: 90006E0401000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0401000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0401-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0401000015.0.4420.1017. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4481.1005
    1: 2746 2: 90006E0401000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0401-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:654]: Skipping validation for patch transform #90006E0402000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:654]: Looking for patch transform: 90006E0402000015.0.4569.1506
    1: 2746 2: 90006E0402000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4505.1008
    1: 2746 2: 90006E0402000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0402000015.0.4454.1509
    1: 2746 2: 90006E0402000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0402000015.0.4454.1509 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0402-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:655]: Skipping validation for patch transform #90006E0402000015.0.4454.1509. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:655]: Looking for patch transform: 90006E0405000015.0.4481.1005
    1: 2746 2: 90006E0402000015.0.4454.1509 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0402-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4569.1506
    1: 2746 2: 90006E0405000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4505.1008
    1: 2746 2: 90006E0405000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:656]: Skipping validation for patch transform #90006E0405000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:656]: Looking for patch transform: 90006E0405000015.0.4454.1004
    1: 2746 2: 90006E0405000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0405000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0405-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0405000015.0.4454.1004. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4481.1005
    1: 2746 2: 90006E0405000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0405-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4569.1506
    1: 2746 2: 90006E0406000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:657]: Skipping validation for patch transform #90006E0406000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:657]: Looking for patch transform: 90006E0406000015.0.4433.1507
    1: 2746 2: 90006E0406000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4433.1507 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4433.1507. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0406000015.0.4505.1008
    1: 2746 2: 90006E0406000015.0.4433.1507 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0406000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0406-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0406000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4569.1506
    1: 2746 2: 90006E0406000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0406-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0407000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:658]: Skipping validation for patch transform #90006E0407000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:658]: Looking for patch transform: 90006E0407000015.0.4420.1017
    1: 2746 2: 90006E0407000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0407000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0407-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0407000015.0.4420.1017. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4481.1005
    1: 2746 2: 90006E0407000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0407-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4481.1005 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:659]: Skipping validation for patch transform #90006E0408000015.0.4481.1005. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:659]: Looking for patch transform: 90006E0408000015.0.4569.1506
    1: 2746 2: 90006E0408000015.0.4481.1005 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4505.1008
    1: 2746 2: 90006E0408000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4505.1008 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4505.1008. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0408000015.0.4454.1004
    1: 2746 2: 90006E0408000015.0.4505.1008 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0408000015.0.4454.1004 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0408-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:660]: Skipping validation for patch transform #90006E0408000015.0.4454.1004. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:660]: Looking for patch transform: 90006E0409000015.0.4569.1506
    1: 2746 2: 90006E0408000015.0.4454.1004 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0408-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0409000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4569.1506. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0409000015.0.4420.1017
    1: 2746 2: 90006E0409000015.0.4569.1506 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0409000015.0.4420.1017 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0409-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000FF1CE}.
    MSI (s) (10:4C) [15:10:52:661]: Skipping validation for patch transform #90006E0409000015.0.4420.1017. Will not apply because previous transform was invalid
    MSI (s) (10:4C) [15:10:52:661]: Looking for patch transform: 90006E0C0A000015.0.4569.1506
    1: 2746 2: 90006E0409000015.0.4420.1017 3: C:\Windows\Installer\bfb379.msi 4: {90150000-006E-0409-0000-0000000FF1CE} 5: {90150000-012C-0000-0000-0000000FF1CE}
    DEBUG: Error 2746: Transform 90006E0C0A000015.0.4569.1506 invalid for package C:\Windows\Installer\bfb379.msi. Expected product {90150000-006E-0C0A-0000-0000000FF1CE}, found product {90150000-012C-0000-0000-0000000
    MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:072]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:072]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:073]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:073]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:074]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:074]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:075]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:075]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:076]: Transforming table Error.
    MSI (s) (10:20) [15:16:59:076]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (10:20) [15:16:59:076]: Produkt: Microsoft Lync 2013 -- Das Entfernen ist fehlgeschlagen.
    MSI (s) (10:20) [15:16:59:077]: Das Produkt wurde durch Windows Installer entfernt. Produktname: Microsoft Lync 2013. Produktversion: 15.0.4569.1506. Produktsprache: 0. Hersteller: Microsoft Corporation. Erfolg- bzw. Fehlerstatus der Deinstallation: 1603.
    MSI (s) (10:20) [15:16:59:079]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
    MSI (s) (10:20) [15:16:59:085]: Deferring clean up of packages/files, if any exist
    MSI (s) (10:20) [15:16:59:085]: Attempting to delete file C:\Windows\Installer\bfb5a2.mst
    MSI (s) (10:20) [15:16:59:085]: Unable to delete the file outside of the engine. LastError = 2
    MSI (s) (10:20) [15:16:59:085]: MainEngineThread is returning 1603
    MSI (s) (10:4C) [15:16:59:089]: RESTART MANAGER: Session closed.
    MSI (s) (10:4C) [15:16:59:089]: No System Restore sequence number for this installation.
    === Protokollierung beendet: 24.11.2014 15:16:59 ===
    MSI (s) (10:4C) [15:16:59:090]: User policy value 'DisableRollback' is 0
    MSI (s) (10:4C) [15:16:59:090]: Machine policy value 'DisableRollback' is 0
    MSI (s) (10:4C) [15:16:59:090]: Incrementing counter to disable shutdown. Counter after increment: 0

    2014/11/24
    14:49:36:136::[4844]
    Error: Product
    is not installed, therefore transition to
    MMode is unsafe
    for product: LYNCENTRY
    Type: 27::InstalledProductStateCorrupt.
    2014/11/24
    14:49:36:136::[4844]
    Not showing message because suppress modal has been
    set.  Title:
    'Setupfehler', Message:
    'Diese Produktinstallation wurde besch..digt. F..hren Sie Setup erneut von der CD, DVD oder einer anderen urspr..nglichen Installationsquelle aus.'
    From the snippet of the log, it appears that the product installation has been corrupted. Probably, try to repair it from Control Panel first and then test the command again?
    Also, is it Microsoft Lync Basic 2013?
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Need to uninstall Lync 2013

    We download ProPlus 2013 through Office365 and we need to uninstall Lync 2013. It interferes with our phone system soft clients. Is this possible?

    Hi mkirchner13,
    You can remove Lync. You need to create a configuration.xml file and use the ExcludeApp element to list the programs to remove.
    Here are the basic steps to exclude programs from an Office 365 ProPlus installation:
    Download the Office Deployment Tool from the
    Microsoft Download Center.
    Use the Office Deployment Tool to
    download Office 365 ProPlus to your local network.
    Create a
    configuration.xml file that lists which Office programs to exclude.
    Use the Office Deployment Tool and your configuration.xml file to
    deploy Office 365 ProPlus to your users’ computers.
    For more details, please check out the following article,
    https://technet.microsoft.com/en-in/library/dn745895.aspx?f=255&MSPPError=-2147217396
    Best regards,
    Eric

  • Lync 2013 Basic Client Silent Uninstall

    When attempting a silent uninstall of Lync2013, I am getting the message "Are you sure you want to remove Microsoft Lync Basic 2013 from your computer?
    We've noticed you have other Office products that will remain installed after you uninstall this product.  We recommend you Repair these products from the Programs and features item in your Control Panel once you're done uninstalling."
    If we select 'yes' to continue the uninstall, it completes successfully, but displays another prompt upon completion "Microsoft Lync Basic 2013 has been successfully uninstalled" and requires the user to click 'Close.'
     The environment we wish to uninstall Lync 2013 from has other Office 2010 products installed, and the do not seem to be affected by allowing this uninstallation to run. 
    I am using a config.xml file <Display Level="none" CompletionNotice="no" SuppressModal="yes" NoCancel="yes" AcceptEula="yes" />
    This config.xml works great for a silent installation, but how can I disable the 2 prompts during an uninstallation?

    Hello
    TCUSYSADM,
    For silent removal of Lync Basic 2013 I'm using a batch file with the following commandline:
    "C:\Program Files\Common Files\Microsoft Shared\OFFICE15\Office Setup Controller\setup.exe" /uninstall LYNCENTRY /dll OSETUP.DLL /config c:\temp\config_uninstall_Lync_Basic.xml
    Where c:\temp\config_uninstall_Lync_Basic.xml looks like this:
    <Configuration Product="LYNCENTRY">
    <Display Level="None" AcceptEULA="TRUE" />
    <Setting Id="SETUP_REBOOT" Value="NEVER" />
    </Configuration>
    Start the batch file with the Run as Administartor option. Did not see any prompts.
    Before this I tried to start the xml file from an UNC path, but that didn't work. So I copied the xml file to a local folder.

  • Lync 2013 SP1 64 bit crashes on Windows 7 Enterprise 64bit SP1

    Systems Involved:
    Dell OptiPlex 9020 All in One (080) –Crashes Lync 2013 64bit SP1
    Dell OptiPlex 9020 All in One (081) –Crashes with Lync 2013 64bit SP1   -Working okay with 2010 so far 
    Dell OptiPlex 9020 All in One (083) –Clean install Seems to be working okay 
    Details of the problems
    I have a put in place 2 Dell OptiPlex 9020 All in One’s both with network card Intel I217-LM. 
    The first system (080) I put place crashed several times before, I put a different new 9020AIO (083) that I created a new with clean install from disk of Windows 7 and Office 2013 64 bit with Lync 2013 64 bit upgraded to SP1.    After having this
    system side by side with the system that was crashing all the time and network capturing software installed on the new system this issue appeared to disappear.  The user has not reported an issue with Lync 2013 in three to 4 weeks.  
    After thinking this was an issue with Office 2013-upgraded SP1. I decided to create a new image Windows 7 and Office 2013 64 bit SP1 intergraded .iso from web store. (Not upgraded) thinking there was something wrong with the SP 1 upgrade the way I intended
    it to work.   I reimaged the other 9020’s I have including the one (080) that was having the crashing issues. 
    The second system (081) is a new image I created, the system got some office updates from the WSUS it should not have been updated with and Lync 2013 was also crashing. I decided to reimage (080) a clean format with the new image.  I put this system in
    place for the user knowing it was clean install and not have any issue but for the last 2 weeks Lync 2013 has crashed.
    I did take their old system back to my desk and was able to get it to crash as well.  I decided to see if this problem was with Lync so I installed Lync 2010 I have not seen issue with 2010 yet.
    I have also rolled out 2 Dell OptiPlex 7010 towers   with the same image as above with no issues so it seems like this issue is only related to the 9020AIO.
    Issue:
    The computer will operate fine for most of the time but Lync 2013 will crash with not responding, please sign into Lync on the phone  (Plantronics D540m).  I get windows circle thing spinning and Lync is not responding    if you close the
    program it will try to run solution finder but there is not anything that will help.   The only way to fix this issue is to reboot at this time.   At first I thought it was the network driver issue for Intel I217-LM but after installing the usb network
    adapter I believe the issue is something related to Lync 2013 SP1 
    Things I have tried
    1. System Event : Application Log pulled  I will include below in this message 
    2. 9020 with Intel I217-LM
    3. Update driver version = to current version
    4. Change power management settings as outlined http://en.community.dell.com/support-forums/desktop/f/3514/p/19523337/20460673.aspx 
    5. Disable Wireless and  Bluetooth 
    6. Reset users Lync account 
    7. USB Network Adapter.
    Event Logs:
    1.The program lync.exe version 15.0.4569.1503 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
      Process ID: 1be4
      Start Time: 01cf5a40e5452e63
      Termination Time: 60000
      Application Path: C:\Program Files\Microsoft Office\Office15\lync.exe
      Report Id: 11c8f99b-c65d-11e3-b675-c4d98743ad3b
    2.  Fault bucket, type 0
     Event Name: AppTermFailureEvent
     Response: Not available
     Cab Id: 0
     Problem signature:
     P1: 
     P2: 
     P3: 
     P4: 
     P5: 
     P6: 
     P7: 
     P8: 
     P9: 
     P10: 
     Attached files:
     C:\Windows\Temp\WER3076.tmpatk.kdmp
     C:\Windows\Temp\WER3077.tmp.appcompat.txt
     C:\Windows\Temp\WER30A7.tmp.xml
     C:\Windows\Temp\WER3125.tmp.WERInternalMetadata.xml
     C:\Windows\Temp\WER3126.tmp.hdmp
     C:\Windows\Temp\WER4208.tmp.mdmp
     These files may be available here:
     C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_0_0_cab_0a244260
     Analysis symbol: 
     Rechecking for solution: 0
     Report Id: f6cda468-d60a-11e3-a941-c4d98743ad3b
    3. Fault bucket 24029667, type 22
     Event Name: AppHangB1
     Response: Not available
     Cab Id: 0
     Problem signature:
     P1: lync.exe
     P2: 15.0.4569.1503
     P3: 52b0bd5c
     P4: ac33
     P5: 1
     P6: 
     P7: 
     P8: 
     P9: 
     P10: 
     Attached files:
     C:\Users\netid\AppData\Local\Temp\WERFA2A.tmp.appcompat.txt
     C:\Users\netid\AppData\Local\Temp\WERFE21.tmp.WERInternalMetadata.xml
     These files may be available here:
     C:\Users\netid\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_lync.exe_fe2cd4e98d389da9ae67bda6ac81af366f458bb6_11cc0947
     Analysis symbol: 
     Rechecking for solution: 0
     Report Id: ec8f9268-d60a-11e3-a941-c4d98743ad3b
    Then I get about 10 Office Software Protection Platform before the above error logs occur.

    Does the issue disappear when you uninstall the update?
    If so, it seems that the Lync update is incompatible with your computer.
    Please try to uninstall Lync 2013 SP1.
    Lisa Zheng
    TechNet Community Support

  • Uninstall Lync 2010 client, Install Lync 2013 using Group Policy/VB/MS Customisation Tool

    Hi, I am using Group Policy/vb/Lync customization tools to deploy 2013 and remove 2010. The machines have Office 2010. The vb script is as below:
    Dim objShell 'As Object
    Dim objFSO 'As FileSystemObject
    '-- SET OBJECTS
    Set objFSO = CreateObject("Scripting.FileSystemObject")
    Set objShell = CreateObject("WScript.Shell")
    strComputerName = objShell.ExpandEnvironmentStrings("%COMPUTERNAME%")
    Dim WshNetwork : Set WshNetwork = WScript.CreateObject("WScript.Network")
    objShell.Run """\\xxxxxxxxx - Do not Remove\Lync Install 2013 2010\Lync 2013 Outlook 2010\setup.exe"""
    I have amended the OCT with relevant settings, Lync 2013 installs but Lync 2010 does not uninstall. Here is how i have it set:
    In the Office Customization Tool - Set-up - Add Installation and Run Programs,
    In target - pointing to the Lync2010 exe file (on above share)
    In Arguments - /silent /uninstall
    Is this correct?
    Also, i would have thought that, Remove Previous Installations, it would have an option to remove Lync2010?
    Anyway..pulling my hair out here!
    Hope you can help.

    Hi,
    Based on your description, we can refer to the following threads for help.
    Slient Unninstall of Lync 2010 on client machines script required
    http://social.technet.microsoft.com/Forums/lync/en-US/69e32128-4581-4be5-9a44-b5d133e1f480/slient-unninstall-of-lync-2010-on-client-machines-script-required
    Scripting a Lync 2010 client Uninstall
    http://social.technet.microsoft.com/Forums/en-US/a65bd0d0-daa1-4616-8725-63f349fdde86/scripting-a-lync-2010-client-uninstall?forum=lyncconferencing
    For this issue is more related to Lync, in order to get better help, we can ask the question in the following TechNet dedicated Lync forum.
    Lync 2010 and OCS - Lync Clients and Devices
    http://social.technet.microsoft.com/Forums/lync/en-US/home?forum=ocsclients&filter=alltypes&sort=lastpostdesc
    In addition, for it also involves scripts, we can also ask for help in the following scripting forum.
    The Official Scripting Guys Forum
    https://social.technet.microsoft.com/Forums/scriptcenter/en-US/home?forum=ITCG&filter=alltypes&sort=lastpostdesc
    Hope it helps.
    Best regards,
    Frank Shen

  • Lync 2013 client deployment via SCCM with silent uninstall of Communicator / Live Meeting / Plugin

    Hi
    We are rolling out Lync 2013 across our org to many remote sites and are wondering the best approach for this.
    We hope to leverage our SCCM, but so far we've only been installing Lync manually in our local test group.
    I noticed that when installing Lync, it doesn't remove Communicator, Live Meeting, or the Live Meeting plugin for Outlook though.
    Ideally, we would want to be able to push Lync 2013 client (standalone version, not Office 2013 Suite) via SCCM as well as uninstall Communicator 2007 R2, Live Meeting 2007 and Conferencing Add-in for Microsoft Office Outlook, all silently. Whether this
    can be done while the user is logged in and using Outlook/Communicator, I am unsure (probably not), so doing this overnight with users logged off but machines on would probably work best.
    Is there any documentation / guides from MS or other blog sites that have gone through this same process? From the searching I've done, it doesn't seem to be too common for a large deployment / jump from OCS 2007 to Lync 2013 on-premise.

    Hi,
    refer to this article it might help
    http://social.technet.microsoft.com/Forums/lync/en-US/cf9ca58c-b9e8-465c-afb4-ed3992092f81/lync-2013-client-silent-installation
    also did you try using Group Policy?
    http://blogs.technet.com/b/mir/archive/2011/06/04/how-to-automate-lync-client-2010-deployment-in-multi-architect-environment-using-active-directory-group-policy.aspx
    hope this help
    If you find this helpful
    please click "Vote as Helpful" if it answered your question please click "Mark as Answer"
    Mostafa Eltohamy
    Blog: http://Lyncdude.com  Twitter:
      LinkedIn:
      XING:

  • Uninstall Legacy Lync 2010 enterprise and install Lync 2013

    I have a customer who has Lync 2010 enterprise and decided to install Lync 2013 but don't want migration and instead want to uninstall Lync 2010 . I would like to know in this case how to clean the active directory schema from Lync 2010 ? 
    and If there's anything else to consider before uninstalling Lync 2010 ? I will have to disable/remove all currently Lync enabled users but is there anything else?
    I found this article, but would like to know what's the steps in sequence of removing Lync in this case? 
     https://social.technet.microsoft.com/wiki/contents/articles/9849.how-to-remove-lync-server-2010-from-active-directory.aspx
    for example, do I have to first 
    1- Disable LYnc users.
    2- Uninstall Lync server Application from Control panel
    3- Remove Lync from Active Directory? 
    Would appreciate your help. thanks
    thanks
    Mohammed JH

    Hi 
    Check this to Uninstall Lync 2010
    http://terenceluk.blogspot.nl/2011/01/step-by-step-instructions-for.html
    Check this to remove AD References 
    http://blog.ucmadeeasy.com/2010/11/09/lync-server-2010-active-directory-references-and-how-to-remove-them/
    http://digitalbamboo.wordpress.com/2014/01/28/how-to-clean-your-server-of-old-active-directory-lync-ad-references-in-the-rtc-service-when-removing-the-last-2010-pool-fails-to-publish-in-the-lync/
    Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

  • Questions on SEFAutil deployment in Lync 2013

    Hello All,
    We have the following environment:
    Environment
    Background is that 4 geographically dispersed sites, each site has 15000 users, 2 data centres per site, and EE Lync 2013 FE Pool with 6-8 FE servers per data centre.
    Questions
    Does SEFAUtil need a dedicated server for large deployment like ours ? 75,000 users worldwide. 
    Recommendation of dedicated server was on Lync 2010. With Lync 2013 official stand is that you can run it on any FE. 
    But considering the user base, what is official Microsoft recommendation ? 
    Based on the above, if it can be installed on FE's is it best to install it on multiple Front end servers or all FE servers? 
    I'd assume all FE pools created as Application pools and install SEFAutil on all FE servers as you can use any those servers to run the util as long as the server is part of the FE pool defined in the application pool. 
    What is the recommendation for SEFAUtil for a deployment with multiple geographically dispersed sites ? 
    Does it need to be installed on all sites ? 
    What is the official recommendation ? 
    Different ports for all the application pools if we are creating individual application pool for all FE Pools ? 
    Or Can same port be used for all application pools ? 
    What additional load does SEFAUtil create on the FE servers ? Depending on answer to #1. 
    Please advise. MANY THANKS.

    Does SEFAUtil need a dedicated server for large deployment like ours ? 75,000 users worldwide. 
    Yes
    The SEFAUtil tool can be run only on a computer that is a part of a Trusted Application Pool. UCMA 3.0 must be installed on that computer. To run the tool, a new Trusted Application with the SEFAUtil application ID must be created on that pool
    Based on the above, if it can be installed on FE's is it best to install it on multiple Front end servers or all FE servers? 
    Wouldn't recommend that
    What is the recommendation for SEFAUtil for a deployment with multiple geographically dispersed sites ? 
    As long as user is part of Lync pool it will work based on the trusted application pool setting  
    Different ports for all the application pools if we are creating individual application pool for all FE Pools ? 
    NO
    What additional load does SEFAUtil create on the FE servers ? Depending on answer to Not recommended
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer" Regards Edwin Anthony Joseph

  • Questions in setting up Security group policies for Lync 2013 Users

    Hi Team,
    One of our customer looking for the below requirements:
    ü 
    B>>> Being able to split users in to groups. Would like to be able to split in to Departmental groups, the groups will be Service Delivery, Finance, Business Development, Clinical Services, Radiologists,
    SLA Team, Call Handlers.
    ü 
    B>>> Being able to control which users are able to contact or see other users. For example Limit Radiologists to only be able to see Service Delivery and Call Handlers
    We know that RBAC policies can be used by Administrator or Technicians who works remotely. However, a user sitting at a server running Lync Server is not restricted by RBAC.
    Question:
    Is there a way we can fulfill the above customer requirements in Lync 2013 environment?

    Hi,
    On Lync Server side, what you can do is to change the AD attribute msRTCSIP-GroupingID. You can set different value for different groups. Then each group will not able to search the users in other groups with user name. However, they can still search the
    users in other groups with the sip address.
    More details:
    http://blogs.msdn.com/b/jcalev/archive/2012/06/07/partitioning-lync-address-book-using-msrtcsip-groupingid.aspx
    Best Regards,
    Eason Huang
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
    Eason Huang
    TechNet Community Support

  • Questions in Lync 2013 - HD Photo

    Hi,
    We have Lync 2013 Enterprise environment for 4000 users.  We ran the script mentioned in the below article to display the HD photo on Lync 2013 client:
    http://gallery.technet.microsoft.com/Add-Personal-URL-Photo-in-df0136ea/view/Discussions#content
    Outcomes:
    The script is working just fine for the users who doesn’t have any photos in AD.
    For the users who has photo in AD, the script works just fine until they go to offline. Once they are back to available from offline, Lync client picks up the photo from AD. (Could be because of the Address book changes over night). It tends to run the
    script by administrator every day  to keep the HD photo for the users.
    Questions:
    Is this by design?
    If not, is there a way to only keep the photo which got updated through Script rather than getting updated over night after the user went to offline?
    Please advise. MANY THANKS.

    The entire line I mentioned, looks like this decoded (yes, that's my real pic)
    <contactCard xmlns="http://schemas.microsoft.com/2006/09/sip/contactcard">
    <title updated="2013-10-18T21:13:22Z">Principal Consultant</title>
    <delimiter xmlns="http://schemas.microsoft.com/2006/09/sip/commontypes"></delimiter>
    <delimiter xmlns="http://schemas.microsoft.com/2006/09/sip/commontypes"></delimiter>
    <displayADPhoto>true</displayADPhoto>
    <photo type="enterprise" updated="2014-07-15T20:15:28Z"><uri></uri><hash>5a13f9596e1c9a932982b75e75ba9322</hash></photo>
    <photo type="default" updated="2014-09-30T15:44:12Z"><uri>http://m.c.lnkd.licdn.com/media/p/3/000/0a9/284/0f4c3bf.jpg</uri><hash>349073057l</hash></photo>
    <photo type="default" updated="2014-09-30T15:44:12Z"><uri>http://m.c.lnkd.licdn.com/media/p/3/000/0a9/284/0f4c3bf.jpg</uri><hash>349073057l</hash></photo>
    </contactCard>
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications

  • Lync 2013 edge-no reverse proxy question

    I deployed lync 2013 edge server and no reverse proxy yet.I am trying to connect from my windows 7 machine with no luck and I can see a top reset on the firewall,my question is is reverse proxy required for the normal client to connect and do basic IM?
    Plz confirm.thx

    *****Update**********
    now when i am trying to test connevity using microsoft connecvitry analyer i am getting error realted to the external certifictare stating that " certificate couldn't be validated because SSL negotiation
    wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation." with UC troubleshotter i am getting the same.any idea?
    PS certificate is from Digi
    cert and i have checked the installation with thier tool and all was green
    regards
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
    The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with
    the certificate installation.

  • Lync 2013 Standard backup questions

    Hello
    I need to backup our Lync 2013 Standard Edition setup.
    We have Only one server atm.
    Looking at this post for inspiration:
    http://blogs.technet.com/b/heyscriptingguy/archive/2014/06/28/weekend-scripter-basic-lync-server-2013-backup-and-restore-part-1.aspx
    As far as i can understand, i don't need to do SQL backup at all? Or am i missing the point?
    Would I be able to restore my Lync from these 3 commands:
    Export-CSConfiguratiom, Export-CSLisConfiguration and Export-CsUserData - Is that enough for a disasterrecovery?
    And a bonus question:
    When i run Export-CSLisConfiguration . The export only contains the following:
    <?xml version="1.0"?>
    <LisDatabase xmlns="urn:schema:Microsoft.Rtc.Lis.Database.2008"/>
    Is that not incomplete somehow?

    That much would get you back up and running, yes.  But it may not be a "full" restore. 
    For example, if you have persistent chat data, it wouldn't necessarily be included in there.  If you have an archiving database where all IMs are sent, that information wouldn't be in the PowerShell exports above.  If you don't have a copy of the
    certificate and private key, that's lost.
    Typically, I run my own custom version of Lasse's backup script https://gallery.technet.microsoft.com/Backup-script-for-Lync-2013-aacbb9b9
    That pulls all the data, including your file stores, SQL exports, certificates, and everything into a single folder and zips it for you.  If you back those zips up, you'll have most everything. 
    Restoring directly back into SQL isn't the recommended method, if you did need to get back up you'd want to follow standard restore procedures by using the supported PowerShell, but you'll have other avenues to restore if needed and a more complete copy
    of your data.
    The LIS export may be complete if you don't have any Lync locations defined.  You'd typically enter these for 911 purposes.
    Check out Lasse's Channel 9 video as well:
    http://channel9.msdn.com/Events/TechEd/Europe/2014/OFC-B331
    Check out his backup series docs here as well:
    http://tech.rundtomrundt.com/search/label/Backup-Lync2013
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
    SWC Unified Communications
    This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

  • Lync 2013 for 8000 user for 6 locations - Topology question

    Hello everyone,
    I have a project for Lync on 6 locations (Central site and 5 other branches) and would like to like to ask some questions regarding the topology of servers. 
    What I initially think would be required for those users is as following:
    1- 2 Pools (Central pool will have 3 Lync FE Enterprise) in the central site)  and another pool will have at least 1 FE Enterprise In each branch.. 
    2- 1 SQL BE +  Mirror + Witness for all the Front ends. 
    3- ONE SQL for Archiving and Monitoring
    4- One SQL for Persistent chat pool
    5- One Mediation server or a Pool with 2 Mediation servers. 
    6- One Edge Pool with 2 Edge Servers.
    The questions that I would like to ask regarding this topology is as following
    1- Would the front end servers distribution as I stated be convenient for such situation to avoid any issues with connectivity or HA ? And do pool pairing between the two pools for HA? 
    2- Would one Backend SQL with Mirror and Witness be enough for all front ends in all locations considering there's a 100 MB MPLS connection between all locations.? or is it better if I deploy SQL BE for each site? 
    3- In case of Edge Pool. how would the Public IPs distribution and the public/Internal DNS configuration be with the presence of Hardware and DNS load balancers?  
    I'm curious in things like 
    A- How many Public IPs would there be? 
    B- What are the Configuration of the Public DNS be like ? e.g. SIP A Name would point to how many IPs.
    C- How would the Hardware load balancer configuration be like ?
    4- Would a hardware load balancer be required to handle the traffic of all those numbers of users? or would one reverse proxy be enough?
    5- Customer required disaster site deployment so Is it possible to deploy Lync on another data center and do Pool pairing ?
    I would appreciate your suggestions and comments.
    Thanks 
    Mohammed JH

    Does that mean I will have to install SQL Backend in all 6 locations for FEs?
    - Each pool of Enterprise Edition FE's will require a SQL backend database.
    Do you mean I'll have to do the failover manually by powershell?
    - Yes, if acceptable you could use the resiliency built in to Lync server
    since you have multiple pools. If you loose SQL in Lync 2013 your front ends will maintain most functionality, if you loose an entire Lync pool PSTN calling can automatically fail over, however you will need to run a couple of PowerShell commands to fail the
    entire pool over.
    I have 6 different locations,
    so I think this means i'll install 6 different pools with one FE in each location and do Pool pairing between 3 of them with the other 3. do you think this make sense?
    - Ideally each pool should
    have 3 FE's. For the smaller sites
    I would look at using Lync Standard Edition. Standard Edition supports up for 5000 users on hardware or about 2500 on VM and it run's SQL locally. You only really need to use Enterprise Edition
    where you require the pool to be highly available.
    Does this mean that I need 6 Edges with each 3 Public IPs on each one? Can't I just deploy 1 pool with 2 Edges on it and associate
    them with all the pools .. I haven't tried that before to be honest.  
    - Yes you can do that. I would deploy 2 edge pools in 2 different sites with1 or 2 servers in each. This will give you failover options
    if you have an entire site go down.
    And btw I wonder how would the SIP, AV and Webconf names point to ....
    in case of all those IPs I think they will be configured on the load balancer right?
    - Youd have the public IP's on the load balancer, then you can use private
    IP's on the edge servers and load balance across the pool.
    I read microsoft says it's recommended for the HTTPS but with the number of users that will be enabled for Lync you mean that the Reverse proxy should handle all the traffic? I will be using IIS ARR should that be enough?
    - Each pool will have its own web services that need a reverse proxy so you could use IIS ARR in each location. Is that what you were thinking, or was the plan to centrally locate the reverse proxy for all pools?
    Hope its all becoming clearer :)
    Andrew Morpeth
    Lync Server Specialist - Auckland, NZ
    Check out my blog

  • Question about adding Distribution Groups to Lync 2013 clients

    Hello Everybody,
       Hopefully somebody can assist me with this issue. I created a Universal Distribution Group within our domain which consists of about 75 people. I logged onto the lync server and ran Update-CsAddressBook waited for it to complete and then
    followed Terence Luk guide to force the lync 2013 client update http://terenceluk.blogspot.com/2013/02/forcing-lync-2013-client-to-download.html However
    even after the update has completed I am unable to locate this group in the lync client any suggestions would be greatly appreciated. 

    Hi,
    Please type the complete sip address to search it.
    If the issue persists, please remove lync profile and sign in again.
    Kent Huang
    TechNet Community Support

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