UnitOfWorkQueryValueHolder holding session
If I can read the BEA Mission Control output correctly, UnitOfWorkQueryValueHolder is holding a session and unfortunately the allocation root is intentionally part of our meta-data cache. Shouldn't the Holder (or whomever loads session into the Holder) discard the session? Or is it more likely we have an error in our caching scheme?
This is, in our opinion, new behaviour since our migration from 2.5 through 9.4 to current 10.1.3.0
Just fishing for thoughts at this point. Found no discussion in this forum on this Holder class.
TIA.
We have a cache of definitional items.
In two days we amass enormous amounts of non-collectable heap.
The heap is filled with our runtime objects (and clones thereof) and some UnitOfWorks that simple do not go away though they have long since been committed.
These long lived UOWs hold our runtime instances and are themselves being held (via a torturous path) by instances of our metadata. It appears that some action (presumably a lookup) associated with a metadata instance makes use of an active UOW for it's session, but does not clear that session referrence when finished. Note that this is not a leak in the usual sense because a follow-on of the same action swaps in a new session and the first one is finally free to be collected. We "leak" because over time more of our metadata instances are each holding a separate session. (I'm going from memory that UnitOfWorkQueryValueHolder is the most common reference antecedent of our UOWs)
I hope this makes our situation more clear. It's been a little while since we had this open inside Mission Control (and more clearly inside OptimizeIt, which we will sorely miss).
Thanks for you time.
Similar Messages
-
How to Write a trigger to hold session data
Hi Everyone,
There are 4 Weblogic Servers which are connected to the database concurrently. In the database I have Application Users table "USERS". When a user is logged to the application let us say userA(from "USERS" table) is logged into the application, whenever that same userA logged into the application from other Weblogic server(other system) it should not allow to login into the application. Is it possible to write a trigger for this. If possible, Can any body suggest how to write a trigger to hold that UserA data into one temporary table as long as that userA is active and removes the data from temporary table when userA logged off (OR) as well as that Weblogic server is goes down.
Thanks in advance.Hi Justin,
First Thank you very much to all of you.
1. Yes Application Users are authenticated only once,
that to at the time of login to the Application.
2. We are not running any script that informing the
message like "connections
from the downed server should be reset". Do you
you think is it suggestable.
It's not mandatory to use triggers only.Can we
achieve this by maintaining any temporary table.
I have one idea is that, Lets create a table name
e "App_Users_Session_Data(User_Id,Is_Active)"
If "User A" logins into the application then User_Id
= 1A and Is_Active = 'T' will be entered
automatically into the table
"App_Users_Session_Data". When same "UserA" logins
from other Weblogic Server then Application first
check this table and informing that "UserA" already
logins and is active.
Whenever "UserA" loggsoff then this entry will be
automatically deleted.
My doubt is "UserA" logins successfully into the
application and corresponding user entry is there in
"App_Users_Session_Data". If Weblogic Server goes
down from where this UserA logins, This entry will
not be deleted. If this entry is still there then the
same UserA should not login into the application from
the same Weblogic server(which is up again). My doubt
is how to remove this entry automatically when
Weblogic server goes down. Can we achieve this by any
other way. If possible can u give some guidelines
thats enough for me.
Thank you everyone
SankarHi,
First off all and as I undeerstood you can change your application.
1- A table say weblogic_servers have to be created:
Several scenarios are possibles. If you want you can have a row per weblogic server in this table with what you want as identifier. Any way this table can have a column (sid for example) which identifies the weblogic database session. This can be managed by logon and logoff triggers for the related database user. The logoff trigger for example deletes all lines in App_users_Sessions_Data (see below) related to the same session as the weblogic server and puts the session sid in weblogic_servers to NULL.
2- Change the table App_Users_Session_Data:
You have to add a column (sid for example) linking the app user to the database session of the weblogic server. When a user connects, you can check if the databse session is always there and decide accordingly.
A good idea in my opinion is to centralize your logic by putting it in an INSERT trigger on App_Users_Session_Data. -
How to hold session while redirecting to other site in JSPs
In my application,
I need to redirect to othersite, and at the end i will come back to home site., At that time i want to use the data which is stored in session before redirecting.
How is it possible???As long as you stay in your current browser window, you have a current session, and you don't invalidate your session it shouldn't matter which external site you visit as long as you return to your site before your session expires. Your session should still be good so long as it doesn't expire before returning or you don't invalidate it. I know this for a fact, because when I leave this forum to go view another external web site and then come back, I'm still greeted with "Welcome, javious".
-
Trail version worked fine.... once I changed over to paid version of illustrator cloud, it opens and then stops responding. I have uninstalled and reinstalled.
user,
Further,
Below is a general list of things to try.
But this may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Query to track the holder and waiter info
Hi All,
I have framed the following query to get the blocker and holder info.
I intend to use this query in a auto-generated mail which executes every 15 mins
I have put an outer join on the holder because the holder DML might have completed its execution (v$sqlarea might not have info about this holder DML) at the time the auto mail configuration fires this query
I am not a dba and was apprehensive if there is some mistake in the logic of my query.
I was also expecting to join v$sql_bind_capture using sql_hash_value and sql_address just the way in which I have joined v$sqlarea
Looking forward to your kind help in vetting the below query
Select distinct waiting_session,
dba_waiters.holding_session,
decode(to_char(session_waiting_info.STATE),'0','waiter is currently waiting','-2','duration of last wait by waiter is unknown','-1','waiter waited for a short time',' waiter waited long time') "waiters waiting state",
decode(session_waiting_info.WAIT_TIME,0,'waiter waiting') "waiters last wait time",
decode(to_char(session_holding_info.STATE),'0','holder is currently waiting','-2','duration of last wait by holder is unknown','-1','holder waited for a short time','holder waited long time') "holders waiting state",
decode(session_holding_info.WAIT_TIME,0,'waiter waiting') "holders last wait time",
sql_waiting_info.sql_text "query of the waiter",
sql_holding_info.sql_text "query of the holder",
session_waiting_info.STATUS "waiting STATUS",
session_holding_info.STATUS "holding STATUS",
session_waiting_info.process "waiting process",
session_waiting_info.PROGRAM "waiting PROGRAM",
session_holding_info.process "holding process",
session_holding_info.PROGRAM "holding PROGRAM",
session_waiting_info.ROW_WAIT_OBJ# "waiting object",
session_waiting_info.ROW_WAIT_ROW# "waiting row",
session_holding_info.ROW_WAIT_OBJ# "holding object",
session_holding_info.ROW_WAIT_ROW# "holding row",
session_waiting_info.BLOCKING_SESSION_STATUS "waiting session status",
session_holding_info.BLOCKING_SESSION_STATUS "holding session status",
session_waiting_info.username "holding os username",
session_holding_info.username "waiting os username",
session_waiting_info.MACHINE "waiting MACHINE",
session_waiting_info.TERMINAL "waiting TERMINAL",
session_holding_info.MACHINE "holding MACHINE",
session_holding_info.TERMINAL "holding TERMINAL",
session_waiting_info.TYPE "waiting TYPE",
session_holding_info.TYPE "holding TYPE"
from dba_waiters,
v$session session_holding_info,
v$session session_waiting_info,
v$sqlarea sql_waiting_info,
v$sqlarea sql_holding_info
Where dba_waiters.waiting_Session = session_waiting_info.sid
and dba_waiters.holding_Session = session_holding_info.sid
And session_waiting_info.sql_hash_value = sql_waiting_info.hash_value
And session_waiting_info.sql_address = sql_waiting_info.address
and session_holding_info.sql_hash_value = sql_holding_info.hash_value(+)
And session_holding_info.sql_address = sql_holding_info.address(+)
and dba_waiters.mode_held 'None'
Regards,
VishalHi Jonathan,
I have tried to incorporate your suggestions in the below query. Please let me know about the problems that the below query suffers from
select session_waiting_info.BLOCKING_SESSION,
waiter.sid waiting_session,
waiter.SECONDS_IN_WAIT,
decode(session_holding_info.STATE,'WAITED SHORT TIME','Holder did not wait and is currently '||session_holding_info.STATUS,'WAITING','Holder is also waiting for the past '||session_holding_info.SECONDS_IN_WAIT ||' seconds','WAITED UNKNOWN TIME','Duration of last wait of holder is unknown','WAITED KNOWN TIME','Duration of last wait by the holder is:'||session_holding_info.STATE || ' and is currently '||session_holding_info.STATUS) "State of holder",
sql_waiter_info.SQL_TEXT,
bind_values.NAME,
bind_values.VALUE_STRING,
session_waiting_info.STATUS "waiting STATUS",
session_waiting_info.username "holding os username",
session_holding_info.username "waiting os username",
session_waiting_info.STATUS "waiting STATUS",
session_waiting_info.process "waiting process",
session_holding_info.process "holding process",
session_waiting_info.PROGRAM "waiting PROGRAM",
session_holding_info.PROGRAM "holding PROGRAM",
session_waiting_info.ROW_WAIT_OBJ# "waiting object",
session_waiting_info.ROW_WAIT_ROW# "waiting row",
session_holding_info.ROW_WAIT_OBJ# "holding object",
session_holding_info.ROW_WAIT_ROW# "holding row",
session_waiting_info.sql_id,
session_waiting_info.SQL_CHILD_NUMBER
from V$SESSION_WAIT waiter,
V$SESSION session_holding_info,
V$SESSION session_waiting_info,
V$SQLSTATS sql_waiter_info,
V$SQL_BIND_CAPTURE bind_values
where waiter.sid = session_waiting_info.sid
and session_waiting_info.BLOCKING_SESSION = session_holding_info.sid
and session_waiting_info.sql_id = sql_waiter_info.sql_id
and session_waiting_info.sql_id = bind_values.sql_id(+)
and session_waiting_info.SQL_CHILD_NUMBER = bind_values.CHILD_NUMBER(+)
and waiter.WAIT_TIME = 0
Regrds,
Vishal -
Query to get the blocker and holder info
Hi All,
I have framed the following query to get the blocker and holder info.I intend to use this query in a auto-generated mail which executes every 15 mins
I have put an outer join on the holder because the holder query might have been executed at the time the auto mail configuration fires this query
I am not a dba and was apprehensive is there is some mistake in the logic of my query. I was also expecting to join v$sql_bind_capture using sql_hash_value and sql_address just the way in which I have joined v$sqlarea
Looking forward to your kind help in vetting the below query
Select distinct waiting_session,
dba_waiters.holding_session,
decode(to_char(session_waiting_info.STATE),'0','waiter is currently waiting','-2','duration of last wait by waiter is unknown','-1','waiter waited for a short time',' waiter waited long time') "waiters waiting state",
decode(session_waiting_info.WAIT_TIME,0,'waiter waiting') "waiters last wait time",
decode(to_char(session_holding_info.STATE),'0','holder is currently waiting','-2','duration of last wait by holder is unknown','-1','holder waited for a short time','holder waited long time') "holders waiting state",
decode(session_holding_info.WAIT_TIME,0,'waiter waiting') "holders last wait time",
sql_waiting_info.sql_text "query of the waiter",
sql_holding_info.sql_text "query of the holder",
session_waiting_info.STATUS "waiting STATUS",
session_holding_info.STATUS "holding STATUS",
session_waiting_info.process "waiting process",
session_waiting_info.PROGRAM "waiting PROGRAM",
session_holding_info.process "holding process",
session_holding_info.PROGRAM "holding PROGRAM",
session_waiting_info.ROW_WAIT_OBJ# "waiting object",
session_waiting_info.ROW_WAIT_ROW# "waiting row",
session_holding_info.ROW_WAIT_OBJ# "holding object",
session_holding_info.ROW_WAIT_ROW# "holding row",
session_waiting_info.BLOCKING_SESSION_STATUS "waiting session status",
session_holding_info.BLOCKING_SESSION_STATUS "holding session status",
session_waiting_info.username "holding os username",
session_holding_info.username "waiting os username",
session_waiting_info.MACHINE "waiting MACHINE",
session_waiting_info.TERMINAL "waiting TERMINAL",
session_holding_info.MACHINE "holding MACHINE",
session_holding_info.TERMINAL "holding TERMINAL",
session_waiting_info.TYPE "waiting TYPE",
session_holding_info.TYPE "holding TYPE"
from dba_waiters,
v$session session_holding_info,
v$session session_waiting_info,
v$sqlarea sql_waiting_info,
v$sqlarea sql_holding_info
Where dba_waiters.waiting_Session = session_waiting_info.sid
and dba_waiters.holding_Session = session_holding_info.sid
And session_waiting_info.sql_hash_value = sql_waiting_info.hash_value
And session_waiting_info.sql_address = sql_waiting_info.address
and session_holding_info.sql_hash_value = sql_holding_info.hash_value(+)
And session_holding_info.sql_address = sql_holding_info.address(+)
and dba_waiters.mode_held <> 'None'
Regards,
Vishal
Edited by: user11924113 on Feb 18, 2011 2:39 AMQuery to track the holder and waiter info
People who reach this place for a similar problem can use the above link to find their answer
Regards,
Vishal -
Hi All,
Using Oracle 10gR2 (64 Bit) on RHEL 5.5. Using some customized applications.
Getting frequently blocked sessions. Understand it's a application logic issue, but from the database side we can monitor the sessions.
The holding or the blocking session is 1 or 2, The waiter/blocked sessions is many.
I have used scripts to monitor the blocking sessions and kill them. But facing some issues ;
1) When I kill the blocking/holding session - The transaction(Update) on Blocked/waiting sessions says "....rows updated"
2) The other cascading waiter sessions still hangs..and is "active"
Should I Kill both the blocking and the blocked sessions. Please advise.Pls check is there any Bitmap Indexes on these Tables. Because Bitmap Indexes are also is one source of Locking, and not recommended to be created on transaction tables.
Rgds,
Ahmer
N.B.: To earn a good reputation on forums, and if you want that your questions will be answered timely. Kindly adopt the habit of marking your questions closed as soon as you get the answer. and be courteous to the people who trying to help. -
Batch input session for Recurring Entry
Hello All,
i have created Batch input session for Posting document's for recurring entries creted and job executed in background through SM35 and done successfully, but i am unable to find the Batch input session in SM35 which i have created to run the job.
i want to see the log file for this Batch Input session.
Please help me how to get the batch Input Session.
Thanks
ShankarHi Murali...
Thank you a lot for your answer, i have created the Batch input session without selecting the "HOLD Session" Check box..
Issue Resolved
Thanks Again
Shankar -
What role can ejb Session Beans play jsp session tracking
I am also looking for a way to use JSP as ejb client with WLS5.1. i would appreciate any help.
-Girish
Prasad Peddada <[email protected]> wrote:
>David,
> The beans which are refered in jsp specs are java beans and not EJB.
>
>Prasad
>
>David Levy wrote:
>>
>> Hello,
>>
>> We are using Jsp/Servlets which will hold session state and subsequently
>> call ejb Session Beans for transaction/persistence coordination . We are
>> not sure if we are using the correct techniques to control object memory.
>>
>> Summary of what we have:
>>
>> A jsp with the "useBean" directive:
>> <jsp:useBean id="MySession" class="com....MySession"
>> scope="session"></jsp:useBean>
>>
>> The class MySession holds other classes ( all serializable).
>> The class MySession is NOT an ejb Session Bean
>>
>> Questions:
>> We are considering making class MySession an ejb Session Bean so (via it's
>> passivate/activate feature) we can control instances in memory as more web
>> clients start the session from the jsp page. I.E. all web clients will have
>> their own HttpSession instance which holds on to an ejb Session Bean object
>> "MySession"( or a passivated representation of it)
>>
>> 1) Is this a sufficient approach or will there be other memory concerns?
>> I.E. What about all the HttpSession objects out there? Do they need to be
>> passivated as well?
>>
>> 2) If its a good idea to passivate the HttpSessions as well, then what
>> mechanism should be used ( servlet session persistence)? Also, if we are
>> passivating the HttpSession (which holds on to the MySession object graph)
>> , then why bother with the SessionBean for passivation
>>
>> 3) Currently, we only have a single instance of a servlet handling all
>> requests. Will multiple instances buy us anything?
>>
>> 4) How does clustering relate to this topic?
>>
>> 5) Can we change the "jsp:useBean" directive so MySession is an ejb Session
>> Bean or do we have to do the "home.create()" within a jsp script?
>>
>> thanks,
>> dave
-
Hello
I wanted to ask where the java machine holds session data.Are they being hold on disk?
Is the use of session attributes making the webapp slower and is the use of javabeans on session scope advised?
I am trying to create a webapp with the mvc thar uses a controller servlet which filters the requests and validates the session attributes. Do u know where can i find source code of a hole webapp that uses controller servlets and jsf so that i can understand the efficient way to utilise this architecture?
Any link of Full Case Studies to ready would be very usefull.
Thnx peopleOk so i can have my java beans and java util beans stationed on session scope without fear of making my webapp heany. I heard about these persistent sessions and i have an implemetation of one. Does tomcat support persistent sessions and if it does how can i set it on?
Any ideas where i can fing examples of controller servlets using struts. Thnx again
Peter -
Unknown problem with JSP, JavaScript - Pls help
Hi Friends,
I am facing a strange problem. Explained it below. Kindly help me as it is really affecting my work. Thanks in advance.
I am working on building a web application using jsp, servlet, ejb. the IDE used is WSAD 5.1.2.
I have the below :
1 JSP - Input page - for user input entry
2. Java script1 - For all client side validations
Java script2 - For handling the data submission to servlet (as selected by user)
Javascript3 - Header & Menu Bar
3 Servlet - This actually retrieves the values from the hidden parameters, sets them in session and redirects the control back to the jsp.
Logic for one small iteration : Two drop downs are there. On selecting the first drop down the second drop down should be populated and the first drop down should display the user selected value.
1. When the user selects the first drop down onchange() event gets fired which calls a method in the javascript.
2. In the javascript I set the value of a hidden form field to the selected combo index and submit the form to the servlet
3. In the servlet, I retrieve the hidden request parameter (Index),
set the index in session. Do my business logic based on the value of the index. Set the collection (to be displayed) in second drop down in session.
4. Send the response back to the JSP.
5. In the JSP, we have a method which is called during the onload() event of the body
6. This method sets the user selected values in appropriate controls(by taking from session)
Problem faced: I have a javascript which creates the menu bar for my application and this i've included it in my jsp. I dont know whats wrong with this javascript, when it is commented out the page works perfectly fine. Both the user selected value and the collection are loaded exactly as expected. But when it is included the collection is loaded in the second drop down but the selected index of the first drop down is not set - the drop down gets reset to the default value.
Also on body load of my jsp, I call a javascript method which sets the current date in one text field of my form. Even this is not working fine when I include this javascript. I don't see any script error in this javascript in my browser though. Strange but guess something basic :(
I'm sure there is nothing to do with session. I've tried printing the entire flow. The Servlet sets the values correctly in session and they are also correctly available in the JSP page. The JSP also gets loaded with the user selected values but something happens on page load which clears the values to default.
Am also confused in what way javascript is related to this, coz when I remove it things are working fine.
Am really helpless here pls do the needful. any help is appreciated.
Header.js [which includes the menu bar code]
document.write("<!-- COMMON HEADER CODE -->")
document.write(" <table id='mplPageHeader' cellspacing='0' cellpadding='2' border='0'>")
document.write(" <tr> ")
document.write(" <td rowspan='2' bgcolor='#FFFFFF' width='1%'>")
document.write(" <a href='http://www.web.com' target='_top'>")
document.write(" <img src='./images/ford.gif' alt='BLogistics' border='0'>")
document.write(" </a> ")
document.write(" </td>")
document.write(" <td rowspan='2' class='appTitle' title='Mp' width='1%'>MP&L</td>")
document.write(" <td class='appTitle' title='M R'>M R</td>")
document.write(" <td class='pageIdentifier'>"+' '+"</td>");
document.write(" </tr>")
document.write(" <tr>")
document.write(" <td class='pageTitle' nowrap></td>");
document.write(" <td class='dateInfo' nowrap>Thu Jan 22 2004 12:24 PM</td>")
document.write(" </tr>")
document.write(" </table>")
document.write("<!-- Display Menu Items -->")
document.write("<div id='navigationMenu'>")
document.write(" <script type='text/javascript' src='./javascript/MRmenuItem.js'></script>")
document.write(" <script type='text/javascript' src='./javascript/menuScript.js'></script>")
document.write("</div>")-------------------------------------------------------
Menu Bar Code
var AgntUsr=navigator.userAgent.toLowerCase();
var AppVer=navigator.appVersion.toLowerCase();
var DomYes=document.getElementById?1:0,NavYes=AgntUsr.indexOf("mozilla")!=-1&&AgntUsr.indexOf("compatible")==-1?1:0,ExpYes=AgntUsr.indexOf("msie")!=-1?1:0,Opr=AgntUsr.indexOf("opera")!=-1?1:0;
var DomNav=DomYes&&NavYes?1:0,DomExp=DomYes&&ExpYes?1:0;
var Nav4=NavYes&&!DomYes&&document.layers?1:0,Exp4=ExpYes&&!DomYes&&document.all?1:0;
var MacCom=(AppVer.indexOf("mac")!= -1)?1:0,MacExp4=(MacCom&&AppVer.indexOf("msie 4")!= -1)?1:0,Mac4=(MacCom&&(Nav4||Exp4))?1:0;
var Exp5=AppVer.indexOf("msie 5")!= -1?1:0,Fltr=(AppVer.indexOf("msie 6")!= -1||AppVer.indexOf("msie 7")!= -1)?1:0,MacExp5=(MacCom&&Exp5)?1:0,PosStrt=(NavYes||ExpYes)&&!Opr?1:0;
var RmbrNow=null,FLoc,ScLoc,DcLoc,SWinW,SWinH,FWinW,FWinH,SLdAgnWin,FColW,SColW,DColW,RLvl=0,FrstCreat=1,Ldd=0,Crtd=0,IniFlg,AcrssFrms=1,FrstCntnr=null,CurOvr=null,CloseTmr=null,CntrTxt,TxtClose,ImgStr,ShwFlg=0,M_StrtTp=StartTop,M_StrtLft=StartLeft,StaticPos=0,LftXtra=DomNav?LeftPaddng:0,TpXtra=DomNav?TopPaddng:0,FStr="",M_Hide=Nav4?"hide":"hidden",M_Show=Nav4?"show":"visible",Par=MenuUsesFrames?parent:window,Doc=Par.document,Bod=Doc.body,Trigger=NavYes?Par:Bod;
var Ztop=100,InitLdd=0,P_X=DomYes?"px":"";
var OpnTmr=null;
if(PosStrt){if(MacExp4||MacExp5)LdTmr=setInterval("ChckInitLd()",100);
else{if(Trigger.onload)Dummy=Trigger.onload;
if(DomNav)Trigger.addEventListener("load",Go,false);
else Trigger.onload=Go}}
function ChckInitLd(){
InitLdd=(MenuUsesFrames)?(Par.document.readyState=="complete"&&Par.frames[FirstLineFrame].document.readyState=="complete"&&Par.frames[SecLineFrame].document.readyState=="complete")?1:0:(Par.document.readyState=="complete")?1:0;
if(InitLdd){clearInterval(LdTmr);Go()}}
function Dummy(){return}
function CnclSlct(){return false}
function RePos(){
FWinW=ExpYes?FLoc.document.body.clientWidth:FLoc.innerWidth;
FWinH=ExpYes?FLoc.document.body.clientHeight:FLoc.innerHeight;
SWinW=ExpYes?ScLoc.document.body.clientWidth:ScLoc.innerWidth;
SWinH=ExpYes?ScLoc.document.body.clientHeight:ScLoc.innerHeight;
if(MenuCentered.indexOf("justify")!=-1&&FirstLineHorizontal){
ClcJus();
var P=FrstCntnr.FrstMbr,W=Menu1[5],a=BorderBtwnMain?NoOffFirstLineMenus+1:2,i;
FrstCntnr.style.width=NoOffFirstLineMenus*W+a*BorderWidthMain+P_X;
for(i=0;i<NoOffFirstLineMenus;i++){
P.style.width=W-(P.value.indexOf("<")==-1?LftXtra:0)+P_X;
if(P.ai&&!RightToLeft)
P.ai.style.left=BottomUp?W-BorderColor-2+P_X:W-Arrws[4]-2+P_X;
P=P.PrvMbr
StaticPos=-1;
ClcRl();
if(TargetLoc)ClcTrgt();ClcLft();ClcTp();
PosMenu(FrstCntnr,StartTop,StartLeft);
if(RememberStatus)StMnu()}
function NavUnLdd(){Ldd=0;Crtd=0;SetMenu="0"}
function UnLdd(){
NavUnLdd();
if(ExpYes){var M=FrstCntnr?FrstCntnr.FrstMbr:null;
while(M!=null){if(M.CCn){MakeNull(M.CCn);M.CCn=null}
M=M.PrvMbr}}
if(!Nav4){LdTmr=setInterval("ChckLdd()",100)}}
function UnLddTotal(){MakeNull(FrstCntnr);FrstCntnr=RmbrNow=FLoc=ScLoc=DcLoc=SLdAgnWin=CurOvr=CloseTmr=Doc=Bod=Trigger=null}
function MakeNull(P){
var M=P.FrstMbr,Mi;
while(M!=null){Mi=M;
if(M.CCn){MakeNull(M.CCn);M.CCn=null}
M.Cntnr=null;M=M.PrvMbr;Mi.PrvMbr=null;Mi=null}
P.FrstMbr=null}
function ChckLdd(){
if(!ExpYes){if(ScLoc.document.body){clearInterval(LdTmr);Go()}}
else if(ScLoc.document.readyState=="complete"){if(LdTmr)clearInterval(LdTmr);Go()}}
function NavLdd(e){if(e.target!=self)routeEvent(e);if(e.target==ScLoc)Go()}
function ReDoWhole(){if(AppVer.indexOf("4.0")==-1)Doc.location.reload();else if(SWinW!=ScLoc.innerWidth||SWinH!=ScLoc.innerHeight||FWinW!=FLoc.innerWidth||FWinH!=FLoc.innerHeight)Doc.location.reload()}
function Go(){
if(!Ldd&&PosStrt){
BeforeStart();
Crtd=0;Ldd=1;
FLoc=MenuUsesFrames?parent.frames[FirstLineFrame]:window;
ScLoc=MenuUsesFrames?parent.frames[SecLineFrame]:window;
DcLoc=MenuUsesFrames?parent.frames[DocTargetFrame]:window;
if(MenuUsesFrames){
if(!FLoc){FLoc=ScLoc;if(!FLoc){FLoc=ScLoc=DcLoc;if(!FLoc)FLoc=ScLoc=DcLoc=window}}
if(!ScLoc){ScLoc=DcLoc;if(!ScLoc)ScLoc=DcLoc=FLoc}
if(!DcLoc)DcLoc=ScLoc}
if(FLoc==ScLoc)AcrssFrms=0;
if(AcrssFrms)FirstLineHorizontal=MenuFramesVertical?0:1;
FWinW=ExpYes?FLoc.document.body.clientWidth:FLoc.innerWidth;
FWinH=ExpYes?FLoc.document.body.clientHeight:FLoc.innerHeight;
SWinW=ExpYes?ScLoc.document.body.clientWidth:ScLoc.innerWidth;
SWinH=ExpYes?ScLoc.document.body.clientHeight:ScLoc.innerHeight;
FColW=Nav4?FLoc.document:FLoc.document.body;
SColW=Nav4?ScLoc.document:ScLoc.document.body;
DColW=Nav4?DcLoc.document:ScLoc.document.body;
if(TakeOverBgColor){
if(ExpYes&&MacCom)FColW.style.backgroundColor=AcrssFrms?SColW.bgColor:DColW.bgColor;
else FColW.bgColor=AcrssFrms?SColW.bgColor:DColW.bgColor}
if(MenuCentered.indexOf("justify")!=-1&&FirstLineHorizontal)ClcJus();
if(FrstCreat||FLoc==ScLoc)FrstCntnr=CreateMenuStructure("Menu",NoOffFirstLineMenus,null);
else CreateMenuStructureAgain("Menu",NoOffFirstLineMenus);
ClcRl();
if(TargetLoc)ClcTrgt();ClcLft();ClcTp();
PosMenu(FrstCntnr,StartTop,StartLeft);
IniFlg=1;Initiate();Crtd=1;
SLdAgnWin=ExpYes?ScLoc.document.body:ScLoc;SLdAgnWin.onunload=Nav4?NavUnLdd:UnLdd;
if(ExpYes)Trigger.onunload=UnLddTotal;
Trigger.onresize=Nav4?ReDoWhole:RePos;
AfterBuild();
if(RememberStatus)StMnu();
if(Nav4&&FrstCreat){Trigger.captureEvents(Event.LOAD);Trigger.onload=NavLdd}
if(FrstCreat)Dummy();FrstCreat=0;
if(MenuVerticalCentered=="static"&&!AcrssFrms)setInterval("KeepPos()",250) }}
function KeepPos(){
var TS=ExpYes?FLoc.document.body.scrollTop:FLoc.pageYOffset;
if(TS!=StaticPos){var FCSt=Nav4?FrstCntnr:FrstCntnr.style;
FrstCntnr.OrgTop=StartTop+TS;FCSt.top=FrstCntnr.OrgTop+P_X;StaticPos=TS}}
function ClcRl(){
StartTop=M_StrtTp<1&&M_StrtTp>0?M_StrtTp*FWinH:M_StrtTp;
StartLeft=M_StrtLft<1&&M_StrtLft>0?M_StrtLft*FWinW:M_StrtLft}
function ClcJus(){
var a=BorderBtwnMain?NoOffFirstLineMenus+1:2,Sz=Math.round((PartOfWindow*FWinW-a*BorderWidthMain)/NoOffFirstLineMenus),i,j;
for(i=1;i<NoOffFirstLineMenus+1;i++){j=eval("Menu"+i);j[5]=Sz}
StartLeft=0}
function ClcTrgt(){
var TLoc=Nav4?FLoc.document.layers[TargetLoc]:DomYes?FLoc.document.getElementById(TargetLoc):FLoc.document.all[TargetLoc];
if(DomYes){while(TLoc){StartTop+=TLoc.offsetTop;StartLeft+=TLoc.offsetLeft;TLoc=TLoc.offsetParent}}
else{StartTop+=Nav4?TLoc.pageY:TLoc.offsetTop;StartLeft+=Nav4?TLoc.pageX:TLoc.offsetLeft}}
function ClcLft(){
if(MenuCentered.indexOf("left")==-1){
var Sz=FWinW-(!Nav4?parseInt(FrstCntnr.style.width):FrstCntnr.clip.width);
StartLeft+=MenuCentered.indexOf("right")!=-1?Sz:Sz/2;
if(StartLeft<0)StartLeft=0}}
function ClcTp(){
if(MenuVerticalCentered!="top"&&MenuVerticalCentered!="static"){
var Sz=FWinH-(!Nav4?parseInt(FrstCntnr.style.height):FrstCntnr.clip.height);
StartTop+=MenuVerticalCentered=="bottom"?Sz:Sz/2;
if(StartTop<0)StartTop=0}}
function PosMenu(Ct,Tp,Lt){
RLvl++;
var Ti,Li,Hi,Mb=Ct.FrstMbr,CStl=!Nav4?Ct.style:Ct,MStl=!Nav4?Mb.style:Mb,PadL=Mb.value.indexOf("<")==-1?LftXtra:0,PadT=Mb.value.indexOf("<")==-1?TpXtra:0,MWt=!Nav4?parseInt(MStl.width)+PadL:MStl.clip.width,MHt=!Nav4?parseInt(MStl.height)+PadT:MStl.clip.height,CWt=!Nav4?parseInt(CStl.width):CStl.clip.width,CHt=!Nav4?parseInt(CStl.height):CStl.clip.height,CCw,CCh,STp,SLt;
var BRW=RLvl==1?BorderWidthMain:BorderWidthSub,BTWn=RLvl==1?BorderBtwnMain:BorderBtwnSub;
if(RLvl==1&&AcrssFrms)!MenuFramesVertical?Tp=BottomUp?0:FWinH-CHt+(Nav4?MacCom?-2:4:0):Lt=RightToLeft?0:FWinW-CWt+(Nav4?MacCom?-2:4:0);
if(RLvl==2&&AcrssFrms)!MenuFramesVertical?Tp=BottomUp?SWinH-CHt+(Nav4?MacCom?-2:4:0):0:Lt=RightToLeft?SWinW-CWt:0;
if(RLvl==2){Tp+=VerCorrect;Lt+=HorCorrect}
CStl.top=RLvl==1?Tp+P_X:0;Ct.OrgTop=Tp;
CStl.left=RLvl==1?Lt+P_X:0;Ct.OrgLeft=Lt;
if(RLvl==1&&FirstLineHorizontal){Hi=1;Li=CWt-MWt-2*BRW;Ti=0}
else{Hi=Li=0;Ti=CHt-MHt-2*BRW}
while(Mb!=null){
MStl.left=Li+BRW+P_X;
MStl.top=Ti+BRW+P_X;
if(Nav4)Mb.CLyr.moveTo(Li+BRW,Ti+BRW);
if(Mb.CCn){if(RightToLeft)CCw=Nav4?Mb.CCn.clip.width:parseInt(Mb.CCn.style.width);
if(BottomUp)CCh=Nav4?Mb.CCn.clip.height:parseInt(Mb.CCn.style.height);
if(Hi){STp=BottomUp?Ti-CCh:Ti+MHt+2*BRW;SLt=RightToLeft?Li+MWt-CCw:Li}
else{SLt=RightToLeft?Li-CCw+ChildOverlap*MWt+BRW:Li+(1-ChildOverlap)*MWt;
STp=RLvl==1&&AcrssFrms?BottomUp?Ti-CCh+MHt:Ti:BottomUp?Ti-CCh+(1-ChildVerticalOverlap)*MHt+2*BRW:Ti+ChildVerticalOverlap*MHt+BRW}
PosMenu(Mb.CCn,STp,SLt)}
Mb=Mb.PrvMbr;
if(Mb){ MStl=!Nav4?Mb.style:Mb;PadL=Mb.value.indexOf("<")==-1?LftXtra:0;
PadT=Mb.value.indexOf("<")==-1?TpXtra:0;
MWt=!Nav4?parseInt(MStl.width)+PadL:MStl.clip.width;
MHt=!Nav4?parseInt(MStl.height)+PadT:MStl.clip.height;
Hi?Li-=BTWn?(MWt+BRW):(MWt):Ti-=BTWn?(MHt+BRW):MHt}}
status="Ready";RLvl--}
function StMnu(){
if(!Crtd)return;
var i,Pntr=FrstCntnr,Str=ScLoc.SetMenu?ScLoc.SetMenu:"0";
while(Str.indexOf("_")!=-1&&RememberStatus==1){
i=Pntr.NrItms-parseInt(Str.substring(0,Str.indexOf("_")));
Str=Str.slice(Str.indexOf("_")+1);
Pntr=Pntr.FrstMbr;
for(i;i;i--)Pntr=Pntr.PrvMbr;
if(Nav4)Pntr.CLyr.OM();
else Pntr.OM();
Pntr=Pntr.CCn}
i=Pntr.NrItms-parseInt(Str);
Pntr=Pntr.FrstMbr;
for(i;i;i--)Pntr=Pntr.PrvMbr;
if(RmbrNow!=null){SetItem(RmbrNow,0);RmbrNow.Clckd=0}
if(Pntr!=null){SetItem(Pntr,1);Pntr.Clckd=1;
if(RememberStatus==1){if(Nav4)Pntr.CLyr.OM();else Pntr.OM()}}
RmbrNow=Pntr;
ClrAllChlds(FrstCntnr.FrstMbr);
Rmbr(FrstCntnr)}
function Initiate(){
if(IniFlg&&Ldd){Init(FrstCntnr);IniFlg=0;if(RememberStatus)Rmbr(FrstCntnr);if(ShwFlg)AfterCloseAll();ShwFlg=0}}
function Rmbr(CntPtr){
var Mbr=CntPtr.FrstMbr,St;
while(Mbr!=null){
if(Mbr.DoRmbr){
HiliteItem(Mbr);
if(Mbr.CCn&&RememberStatus==1){St=Nav4?Mbr.CCn:Mbr.CCn.style;St.visibility=M_Show;Rmbr(Mbr.CCn)}
break}
else Mbr=Mbr.PrvMbr}}
function Init(CPt){
var Mb=CPt.FrstMbr,MCSt=Nav4?CPt:CPt.style;
RLvl++;MCSt.visibility=RLvl==1?M_Show:M_Hide;CPt.Shw=RLvl==1?1:0;
while(Mb!=null){if(Mb.Hilite)LowItem(Mb);if(Mb.CCn)Init(Mb.CCn);Mb=Mb.PrvMbr}
RLvl--}
function ClrAllChlds(Pt){
var PSt,Pc;
while(Pt){if(Pt.Hilite){Pc=Nav4?Pt.CLyr:Pt;if(Pc!=CurOvr){LowItem(Pt)}
if(Pt.CCn){PSt=Nav4?Pt.CCn:Pt.CCn.style;if(Pc!=CurOvr){PSt.visibility=M_Hide;Pt.CCn.Shw=0}ClrAllChlds(Pt.CCn.FrstMbr)}
break}
Pt=Pt.PrvMbr}}
function SetItem(Pntr,x){while(Pntr!=null){Pntr.DoRmbr=x;Pntr=Nav4?Pntr.CLyr.Ctnr.Cllr:Pntr.Ctnr.Cllr}}
function GoTo(){
var HP=Nav4?this.LLyr:this;
if(HP.Arr[1]){status="";LowItem(HP);IniFlg=1;Initiate();
HP.Arr[1].indexOf("javascript:")!=-1?eval(HP.Arr[1]):DcLoc.location.href=BaseHref+HP.Arr[1]}}
function HiliteItem(P){
if(Nav4){ if(P.ro)P.document.images[P.rid].src=P.ri2;
else{
P.bgColor = HighBgColor;
if(P.value.indexOf("<img")==-1){P.document.write(P.Ovalue);P.document.close()}}}
else{
if(P.ro){var Lc=P.Lvl==1?FLoc:ScLoc;Lc.document.images[P.rid].src=P.ri2}
else{
P.style.backgroundColor=HighBgColor;
P.style.color=FontHighColor;
P.Hilite=1
function LowItem(P){
P.Hilite=0;
if(P.ro){if(Nav4)P.document.images[P.rid].src=P.ri1;
else{var Lc=P.Lvl==1?FLoc:ScLoc;Lc.document.images[P.rid].src=P.ri1}}
else{
if(Nav4){
P.bgColor=LowBgColor;
if(P.value.indexOf("<img")==-1){P.document.write(P.value);P.document.close()}}
else{
P.style.backgroundColor=LowBgColor;
P.style.color=FontLowColor;
function OpenMenu(){
if(!Ldd||!Crtd)return;
if(OpnTmr)clearTimeout(OpnTmr);
var P=Nav4?this.LLyr:this;
if(P.NofChlds&&!P.CCn){
RLvl=this.Lvl;
P.CCn=CreateMenuStructure(P.MN+"_",P.NofChlds,P);
var Ti,Li,Hi;
var MStl=!Nav4?P.style:P;
var PadL=P.value.indexOf("<")==-1?LftXtra:0;
var PadT=P.value.indexOf("<")==-1?TpXtra:0;
var MWt=!Nav4?parseInt(MStl.width)+PadL:MStl.clip.width;
var MHt=!Nav4?parseInt(MStl.height)+PadT:MStl.clip.height;
var CCw,CCh,STp,SLt;
var BRW=RLvl==1?BorderWidthMain:BorderWidthSub;
if(RightToLeft)CCw=Nav4?P.CCn.clip.width:parseInt(P.CCn.style.width);
if(BottomUp)CCh=Nav4?P.CCn.clip.height:parseInt(P.CCn.style.height);
if(RLvl==1&&FirstLineHorizontal){Hi=1;Li=(Nav4?P.left:parseInt(P.style.left))-BRW;Ti=0}
else{Hi=Li=0;Ti=(Nav4?P.top:parseInt(P.style.top))-BRW}
if(Hi){STp=BottomUp?Ti-CCh:Ti+MHt+2*BRW;SLt=RightToLeft?Li+MWt-CCw:Li}
else{SLt=RightToLeft?Li-CCw+ChildOverlap*MWt+BRW:Li+(1-ChildOverlap)*MWt;
STp=RLvl==1&&AcrssFrms?BottomUp?Ti-CCh+MHt:Ti:BottomUp?Ti-CCh+(1-ChildVerticalOverlap)*MHt+2*BRW:Ti+ChildVerticalOverlap*MHt+BRW}
PosMenu(P.CCn,STp,SLt);
RLvl=0}
var CCnt=Nav4?this.LLyr.CCn:this.CCn,HP=Nav4?this.LLyr:this;
CurOvr=this;IniFlg=0;ClrAllChlds(this.Ctnr.FrstMbr);
if(!HP.Hilite)HiliteItem(HP);
if(CCnt!=null&&!CCnt.Shw)RememberStatus?Unfld():OpnTmr=setTimeout("Unfld()",UnfoldDelay);
//alert(HP.value);
status=HP.value;
function Unfld(){
var P=CurOvr;
var TS=ExpYes?ScLoc.document.body.scrollTop:ScLoc.pageYOffset,LS=ExpYes?ScLoc.document.body.scrollLeft:ScLoc.pageXOffset,CCnt=Nav4?P.LLyr.CCn:P.CCn,THt=Nav4?P.clip.height:parseInt(P.style.height),TWt=Nav4?P.clip.width:parseInt(P.style.width),TLt=AcrssFrms&&P.Lvl==1&&!FirstLineHorizontal?0:Nav4?P.Ctnr.left:parseInt(P.Ctnr.style.left),TTp=AcrssFrms&&P.Lvl==1&&FirstLineHorizontal?0:Nav4?P.Ctnr.top:parseInt(P.Ctnr.style.top);
// TS != 0 is only needed if the menu DIVs are positioned relative to the body.
// We've made them positioned relative to div#navigationMenu which causes
// a problem if TS is based on how the body is scrolled. So set TS to zero.
// Note: the code below will adjust the final top offset based on the height of
// the menu bar so the dropdown appears below (and not on top of) the nav bar.
TS = 0;
var CCW=Nav4?P.LLyr.CCn.clip.width:parseInt(P.CCn.style.width),CCH=Nav4?P.LLyr.CCn.clip.height:parseInt(P.CCn.style.height),CCSt=Nav4?P.LLyr.CCn:P.CCn.style,SLt=AcrssFrms&&P.Lvl==1?CCnt.OrgLeft+TLt+LS:CCnt.OrgLeft+TLt,STp=AcrssFrms&&P.Lvl==1?CCnt.OrgTop+TTp+TS:CCnt.OrgTop+TTp;
if(!ShwFlg){ShwFlg=1;BeforeFirstOpen()}
if(MenuWrap){
if(RightToLeft){if(SLt<LS)SLt=P.Lvl==1?LS:SLt+(CCW+(1-2*ChildOverlap)*TWt);if(SLt+CCW>SWinW+LS)SLt=SWinW+LS-CCW}
else{if(SLt+CCW>SWinW+LS)SLt=P.Lvl==1?SWinW+LS-CCW:SLt-(CCW+(1-2*ChildOverlap)*TWt);if(SLt<LS)SLt=LS}
if(BottomUp){if(STp<TS)STp=P.Lvl==1?TS:STp+(CCH-(1-2*ChildVerticalOverlap)*THt);if(STp+CCH>SWinH+TS)STp=SWinH+TS-CCH+(Nav4?4:0)}
else{if(STp+CCH>TS+SWinH)STp=P.Lvl==1?STp=TS+SWinH-CCH:STp-CCH+(1-2*ChildVerticalOverlap)*THt;if(STp<TS)STp=TS}}
CCSt.top=STp+P_X;CCSt.left=SLt+P_X;
if(Fltr&&MenuSlide){P.CCn.filters[0].Apply();P.CCn.filters[0].play()}
CCSt.visibility=M_Show}
function OpenMenuClick(){
if(!Ldd||!Crtd)return;
var HP=Nav4?this.LLyr:this;CurOvr=this;
IniFlg=0;ClrAllChlds(this.Ctnr.FrstMbr);HiliteItem(HP);
function CloseMenu(){
if(!Ldd||!Crtd)return;
status="";
if(this==CurOvr){if(OpnTmr)clearTimeout(OpnTmr);if(CloseTmr)clearTimeout(CloseTmr);IniFlg=1;CloseTmr=setTimeout("Initiate(CurOvr)",DissapearDelay)}}
function CntnrSetUp(W,H,NoOff,WMu,Mc){
var x=BorderColor;
this.FrstMbr=null;this.NrItms=NoOff;this.Cllr=Mc;this.Shw=0;
this.OrgLeft=this.OrgTop=0;
if(Nav4){if(x)this.bgColor=x;this.visibility="hide";this.resizeTo(W,H)}
else{if(x)this.style.backgroundColor=x;this.style.width=W+P_X;this.style.height=H+P_X;
if(!NavYes)this.style.zIndex=RLvl+Ztop;
if(Fltr){FStr="";if(MenuSlide&&RLvl!=1)FStr=MenuSlide;if(MenuShadow)FStr+=MenuShadow;
if(MenuOpacity)FStr+=MenuOpacity;if(FStr!="")this.style.filter=FStr}}}
function MbrSetUp(MbC,PrMmbr,WMu,Wd,Ht,Nofs){
var Lctn=RLvl==1?FLoc:ScLoc,Tfld=this.Arr[0],t,T,L,W,H,S,a;
this.PrvMbr=PrMmbr;this.Lvl=RLvl;this.Ctnr=MbC;this.CCn=null;this.ai=null;this.Hilite=0;this.DoRmbr=0;
this.Clckd=0;this.OM=OpenMenu;this.style.overflow="hidden";
this.MN=WMu;this.NofChlds=Nofs;
this.style.cursor=(this.Arr[1]||(RLvl==1&&UnfoldsOnClick))?ExpYes?"hand":"pointer":"default";this.ro=0;
if(Tfld.indexOf("rollover")!=-1){this.ro=1;this.ri1=Tfld.substring(Tfld.indexOf("?")+1,Tfld.lastIndexOf("?"));
this.ri2=Tfld.substring(Tfld.lastIndexOf("?")+1,Tfld.length);this.rid=WMu+"i";
Tfld="<img src=\""+this.ri1+"\" name=\""+this.rid+"\" width=\""+Wd+"\" height=\""+Ht+"\">"}
this.value=Tfld;
this.style.color=FontLowColor;
this.style.fontFamily=FontFamily;
this.style.fontSize = FontSize + "pt";
this.style.fontWeight="normal";
this.style.fontStyle="normal";
this.style.backgroundColor=LowBgColor;
if (WMu.length > 6)
{ MenuTextCentered = 'left';}
else
{MenuTextCentered = 'center';}
this.style.textAlign=MenuTextCentered;
if(this.Arr[2])this.style.backgroundImage="url(\""+this.Arr[2]+"\")";
if(Tfld.indexOf("<")==-1){this.style.width=Wd-LftXtra+P_X;this.style.height=Ht-TpXtra+P_X;this.style.paddingLeft=LeftPaddng+P_X;this.style.paddingTop=TopPaddng+P_X}
else{this.style.width=Wd+P_X;this.style.height=Ht+P_X}
if(Tfld.indexOf("<")==-1&&DomYes){t=Lctn.document.createTextNode(Tfld);this.appendChild(t)}
else this.innerHTML=Tfld;
if(this.Arr[3]){a=RLvl==1&&FirstLineHorizontal?BottomUp?9:3:RightToLeft?6:0;
if(Arrws[a]!=""){S=Arrws[a];W=Arrws[a+1];H=Arrws[a+2];T=RLvl==1&&FirstLineHorizontal?BottomUp?2:Ht-H-2:(Ht-H)/2;L=RightToLeft?2:Wd-W-2;
if(DomYes){t=Lctn.document.createElement("img");this.appendChild(t);
t.style.position="absolute";t.src=S;t.style.width=W+P_X;t.style.height=H+P_X;t.style.top=T+P_X;t.style.left=L+P_X}
else{Tfld+="<div id=\""+WMu+"_im\" style=\"position:absolute; top:"+T+"; left:"+L+"; width:"+W+"; height:"+H+";visibility:inherit\"><img src=\""+S+"\"></div>";
this.innerHTML=Tfld;t=Lctn.document.all[WMu+"_im"]}
this.ai=t}}
if(ExpYes){this.onselectstart=CnclSlct;this.onmouseover=RLvl==1&&UnfoldsOnClick?OpenMenuClick:OpenMenu;
this.onmouseout=CloseMenu;this.onclick=RLvl==1&&UnfoldsOnClick&&this.Arr[3]?OpenMenu:GoTo}
else{RLvl==1&&UnfoldsOnClick?this.addEventListener("mouseover",OpenMenuClick,false):this.addEventListener("mouseover",OpenMenu,false);
this.addEventListener("mouseout",CloseMenu,false);
RLvl==1&&UnfoldsOnClick&&this.Arr[3]?this.addEventListener("click",OpenMenu,false):this.addEventListener("click",GoTo,false)}}
function NavMbrSetUp(MbC,PrMmbr,WMu,Wd,Ht,Nofs){
var a;
this.value=this.Arr[0];this.ro=0;
if(this.value.indexOf("rollover")!=-1){
this.ro=1;this.ri1=this.value.substring(this.value.indexOf("?")+1,this.value.lastIndexOf("?"));
this.ri2=this.value.substring(this.value.lastIndexOf("?")+1,this.value.length);this.rid=WMu+"i";
this.value="<img src=\""+this.ri1+"\" name=\""+this.rid+"\">"}
CntrTxt="<div align=\""+MenuTextCentered+"\">";
TxtClose="</font>"+ "</div>";
if(LeftPaddng&&this.value.indexOf("<")==-1&&MenuTextCentered=="left")this.value="�\;"+this.value;
this.Ovalue=this.value;
this.value=this.value.fontcolor(FontLowColor);
this.Ovalue=this.Ovalue.fontcolor(FontHighColor);
this.value=CntrTxt+"<font face=\""+FontFamily+"\" point-size=\""+FontSize+"\">"+this.value+TxtClose;
this.Ovalue=CntrTxt+"<font face=\""+FontFamily+"\" point-size=\""+FontSize+"\">"+this.Ovalue+TxtClose;
this.CCn=null;this.PrvMbr=PrMmbr;this.Hilite=0;this.DoRmbr=0;this.Clckd=0;this.visibility="inherit";
this.MN=WMu;this.NofChlds=Nofs;
this.bgColor=LowBgColor;
this.resizeTo(Wd,Ht);
if(!AcrssFrms&&this.Arr[2])this.background.src=this.Arr[2];
this.document.write(this.value);this.document.close();
this.CLyr=new Layer(Wd,MbC);
this.CLyr.Lvl=RLvl;this.CLyr.visibility="inherit";
this.CLyr.onmouseover=RLvl==1&&UnfoldsOnClick?OpenMenuClick:OpenMenu;this.CLyr.onmouseout=CloseMenu;
this.CLyr.captureEvents(Event.MOUSEUP);this.CLyr.onmouseup=RLvl==1&&UnfoldsOnClick&&this.Arr[3]?OpenMenu:GoTo;
this.CLyr.OM=OpenMenu;
this.CLyr.LLyr=this;this.CLyr.resizeTo(Wd,Ht);this.CLyr.Ctnr=MbC;
if(this.Arr[3]){a=RLvl==1&&FirstLineHorizontal?BottomUp?9:3:RightToLeft?6:0;
if(Arrws[a]!=""){this.CLyr.ILyr=new Layer(Arrws[a+1],this.CLyr);this.CLyr.ILyr.visibility="inherit";
this.CLyr.ILyr.top=RLvl==1&&FirstLineHorizontal?BottomUp?2:Ht-Arrws[a+2]-2:(Ht-Arrws[a+2])/2;
this.CLyr.ILyr.left=RightToLeft?2:Wd-Arrws[a+1]-2;this.CLyr.ILyr.width=Arrws[a+1];this.CLyr.ILyr.height=Arrws[a+2];
ImgStr="<img src=\""+Arrws[a]+"\" width=\""+Arrws[a+1]+"\" height=\""+Arrws[a+2]+"\">";
this.CLyr.ILyr.document.write(ImgStr);this.CLyr.ILyr.document.close()}}}
function CreateMenuStructure(MNm,No,Mcllr){
status="Building menu";RLvl++;
var i,NOs,Mbr,W=0,H=0,PMb=null,WMnu=MNm+"1",MWd=eval(WMnu+"[5]"),MHt=eval(WMnu+"[4]"),Lctn=RLvl==1?FLoc:ScLoc;
var BRW=RLvl==1?BorderWidthMain:BorderWidthSub,BTWn=RLvl==1?BorderBtwnMain:BorderBtwnSub;
if(RLvl==1&&FirstLineHorizontal){
for(i=1;i<No+1;i++){WMnu=MNm+eval(i);W=eval(WMnu+"[5]")?W+eval(WMnu+"[5]"):W+MWd}
W=BTWn?W+(No+1)*BRW:W+2*BRW;H=MHt+2*BRW}
else{for(i=1;i<No+1;i++){WMnu=MNm+eval(i);H=eval(WMnu+"[4]")?H+eval(WMnu+"[4]"):H+MHt}
H=BTWn?H+(No+1)*BRW:H+2*BRW;W=MWd+2*BRW}
if(DomYes){var MbC=Lctn.document.createElement("div");MbC.style.position="absolute";MbC.style.visibility="hidden";Lctn.document.getElementById("navigationMenu").appendChild(MbC)}
else{if(Nav4)var MbC=new Layer(W,Lctn);
else{WMnu+="c";Lctn.document.body.insertAdjacentHTML("AfterBegin","<div id=\""+WMnu+"\" style=\"visibility:hidden; position:absolute;\"><\/div>");
var MbC=Lctn.document.all[WMnu]}}
MbC.SetUp=CntnrSetUp;MbC.SetUp(W,H,No,MNm+"1",Mcllr);
if(Exp4){MbC.InnerString="";
for(i=1;i<No+1;i++){WMnu=MNm+eval(i);MbC.InnerString+="<div id=\""+WMnu+"\" style=\"position:absolute;\"><\/div>"}
MbC.innerHTML=MbC.InnerString}
for(i=1;i<No+1;i++){WMnu=MNm+eval(i);NOs=eval(WMnu+"[3]");
W=RLvl==1&&FirstLineHorizontal?eval(WMnu+"[5]")?eval(WMnu+"[5]"):MWd:MWd;
H=RLvl==1&&FirstLineHorizontal?MHt:eval(WMnu+"[4]")?eval(WMnu+"[4]"):MHt;
if(DomYes){Mbr=Lctn.document.createElement("div"); Mbr.style.position="absolute";Mbr.style.visibility="inherit";MbC.appendChild(Mbr)}
else Mbr=Nav4?new Layer(W,MbC):Lctn.document.all[WMnu];
Mbr.Arr=eval(WMnu);
Mbr.SetUp=Nav4?NavMbrSetUp:MbrSetUp;Mbr.SetUp(MbC,PMb,WMnu,W,H,NOs);
if(NOs&&!BuildOnDemand){Mbr.CCn=CreateMenuStructure(WMnu+"_",NOs,Mbr)}
PMb=Mbr}
MbC.FrstMbr=Mbr;
RLvl--;
return(MbC)}
function CreateMenuStructureAgain(MNm,No){
if(!BuildOnDemand){
var i,WMnu,NOs,PMb,Mbr=FrstCntnr.FrstMbr;RLvl++;
for(i=No;i>0;i--){WMnu=MNm+eval(i);NOs=eval(WMnu+"[3]");PMb=Mbr;if(NOs)Mbr.CCn=CreateMenuStructure(WMnu+"_",NOs,Mbr);Mbr=Mbr.PrvMbr}
RLvl--}
else{ var Mbr=FrstCntnr.FrstMbr;
while(Mbr){Mbr.CCn=null;Mbr=Mbr.PrvMbr}}}Hi thanks...As you said I am performing only on onload event..only thing i am confused is if i remove the javacript MRHeader.js everything works fine...am totally confused...pls help
Here is my JSP code for my input page
<%@page import="java.util.*" %>
<%@page import="com.ford.mr.*" %>
<HTML>
<HEAD>
<link href="./css/mplstyle.css" rel="STYLESHEET" type="text/css">
<title>Input Frame</title>
<link type="text/css" rel="STYLESHEET" href="./css/classic.css">
<STYLE>
.vis1 { visibility:visible }
.vis2 { visibility:hidden }
</STYLE>
<%--
MRIFValidation.js contains the java script for the following requirement:
1. Setting the current date in date to compare
2. All input frame client validations.
E.g Plant id should not be empty.
--%>
<script type="text/javascript" src="./javascript/MRIFValidation.js"> </script>
<%--
MRR2HandleDropdown.js is the javascript for the input frame server side actions
It has many functions related to drop down populating and rendering the data
to user from server.
--%>
<script language="javascript" src="./javascript/MRR2HandleDropdown.js"> </script>
<%--
MRheader.js is the javascript which displays the header for our application
plus it has an internal call to MRMenuItem.js and menuscript.js which
builds the menu bar for our application
Issue is here - On commenting the below the previously entered user
inputs are displayed correctly. Else they are not displayed.
--%>
<script language="javascript" src="./javascript/MRheader.js"> </script>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css">
<!--
a:visited {
color: #0000FF;
.style1 {font-weight: bold}
.style2 {color: #FF0000}
body {
background-color: #FFFFFF;
-->
</style>
<%--
Declaring all the JSP variables used in the page
These variables are used for holding the session parameters
and are used while setting the selected values in the screen.
--%>
<%!
// HTTPSession object
HttpSession sess;
// To hold session Variables //
// Selected plant index
String plantIndex;
// Selected supplier index
String supplierIndex;
// Selected part index
String partIndex;
// List of plant codes
Vector plantCodes = new Vector();
// List of supplier codes
Vector supplierCodes = new Vector();
// List of part codes
Vector partCodes = new Vector();
// To hold the part description for the selected part
String partDescription;
// List of release numbers matching the selected plant, supplier & part
Vector releaseNumbers = new Vector();
// Type of release - Weekly / Daily
String releaseType;
// Selected release1 index
String release1Index;
// Selected release2 index
String release2Index;
// Holds the issue date 1 corresponding to release 1 selected
String issueDate1;
// Holds the issue date 2 corresponding to release 2 selected
String issueDate2;
// List of matching release numbers to the entered issue date1 (Might be one or two
// in case if amended release exist)
Vector matchingRelease1Number = new Vector();
// List of matching release numbers to the entered issue date2 (Might be one or two
// in case if amended release exist)
Vector matchingRelease2Number = new Vector();
// Size of matchingRelease1Number collection
int matchingRelease1Size = 0;
// Size of matchingRelease2Number collection
int matchingRelease2Size = 0;
// Boolean flags to hold if amended release exists in the release numbers
// matching the issue dates entered by user.
boolean amendedRelease1Exist;
boolean amendedRelease2Exist;
String pageName = "";
%>
<%--
The below code does the following:
1. Fetches the various values available in session
2. Stores the same in various JSP variables for access within the page
--%>
<%
System.out.println("In input frame page");
sess = request.getSession(true);
if(sess != null) {
System.out.println("Session id in input frame: "+ sess.getId());
plantIndex = (String) sess.getAttribute("selectedPlantIndex");
supplierIndex = (String) sess.getAttribute("selectedSupplierIndex");
partIndex = (String) sess.getAttribute("selectedPartIndex");
//plantCodes = (Vector) sess.getAttribute("plantCodes");
supplierCodes = (Vector) sess.getAttribute("supplierCodes");
partCodes = (Vector) sess.getAttribute("partCodes");
partDescription = (String) sess.getAttribute("partDescription");
releaseNumbers = (Vector) sess.getAttribute("releaseNumbers");
releaseType = (String) sess.getAttribute("releaseType");
release1Index = (String) sess.getAttribute("selectedRelease1Index");
release2Index =(String) sess.getAttribute("selectedRelease2Index");
issueDate1 = (String) sess.getAttribute("issueDate1");
issueDate2 = (String) sess.getAttribute("issueDate2");
matchingRelease1Number = (Vector) sess.getAttribute("correspondingRelease1Number");
matchingRelease2Number = (Vector) sess.getAttribute("correspondingRelease2Number");
System.out.println("Displaying values in session *******************");
Enumeration enum = sess.getAttributeNames();
while(enum.hasMoreElements()) {
String elementName = (String) enum.nextElement();
System.out.println("element:"+ elementName+": Value: "+ sess.getAttribute(elementName));
System.out.println("Plant Index JSP variable:"+ plantIndex);
%>
<%--
This code is used for getting the plant codes from
the DB. Currently it is hardcoded.
--%>
<%
MRR2GetPlantCodes obj = new MRR2GetPlantCodes();
plantCodes = obj.getPlantCodes();
%>
<%--
The below two blocks are used to iterate through matchingRelease1Number & matchingRelease2Number
and checks if it has amended release. If yes, sets a boolean flag.
matchingRelease1Number & matchingRelease2Number are two collections which
contains the release number(s) matching the inputted issue date
--%>
<%
// Code to set boolean flag amendedRelease1Exist
if(matchingRelease1Number != null) {
Iterator relIter = matchingRelease1Number.iterator();
while(relIter.hasNext()) {
if( ((String)relIter.next()).endsWith("A") ) {
amendedRelease1Exist = true;
// Code to set boolean flag amendedRelease2Exist
if(matchingRelease2Number != null) {
Iterator relIter = matchingRelease2Number.iterator();
while(relIter.hasNext()) {
if( ((String)relIter.next()).endsWith("A") ) {
amendedRelease2Exist = true;
%>
<%--
The below script has one method fillDropDown which is used for setting the
values of the various I/P controls to user selected values:
It sets the below selected values:
1. Plant Index, Supplier Index, Part Index, Part description
2. Release Type (Daily / weekly)
3. Release 1 Index, Release 2 Index
4. Issue date1 & Issue date2
--%>
<script language="javascript">
function fillDropDown(field) {
with(field) {
var partD = "<%=partDescription%>"
<% System.out.println("Loading the index values in input frame......");%>
// inputform.country.selectedIndex = inputform.hiddencountry.value
// Loading plant Index, supplier Index, part index and part description to selected values
<% if(plantIndex != null && !plantIndex.equals("")) {%>
inputframe.plant.selectedIndex = "<%=Integer.parseInt(plantIndex)%>"
<% System.out.println("Selected Plant Index after loading:"+plantIndex);} %>
<% if(supplierIndex != null && !supplierIndex.equals("")) { System.out.println("****Supplier Index not equals null..."+Integer.parseInt(supplierIndex)); %>
inputframe.supplier.selectedIndex = "<%=Integer.parseInt(supplierIndex)%>"
<% } %>
<% if(partIndex != null && !partIndex.equals("")) { %>
inputframe.part.selectedIndex = "<%=Integer.parseInt(partIndex)%>"
<% } %>
<% if(partDescription != null && !partDescription.equals("")) { %>
document.getElementById("partDescription").innerHTML = partD
<% } %>
// Making the default release type selection as done by user
<% if(releaseType != null && !"".equals(releaseType)) {
if("daily".equals(releaseType)) {%>
inputframe.release[0].checked = "checked"
<% //isDaily = true;
} else { %>
inputframe.release[1].checked = "checked"
<% //isWeekly = true;
} %>
<%--
The below code is used to fetch the session variable issueDate1
& issueDate2 (based on the release numbers selected)
and sets the same in two text fields.
--%>
<% if(issueDate1 != null && !issueDate1.equals("")) { %>
inputframe.issueDate1.value = "<%=issueDate1%>"
<% } %>
<% if(issueDate2 != null && !issueDate2.equals("")) { %>
inputframe.issueDate2.value = "<%=issueDate2%>"
<% } %>
<%--
Loading release drop down with the value matching with the entered issue date.
Scenario : User enters the issue date and the corresponding release number is
selected in drop down.
Logic 1:
1. Pass the issue date entered by user and get the matching release numbers
from EJB
2. Compare this with the combo collection and get the perfect match.
3. If more than one match is found take the one with amendment by default
4. Else get the matching one
5. Update the selected index of dropdown to this value
--%>
if(inputframe.release1.options.length > 0) {
var matchingCombo1Index = 0
var comboValue
var matchFound = "false"
var size
var amended = false;
var amendedReleaseExist = "<%=amendedRelease1Exist%>";
var firstValue = ""
var secondValue = ""
var amendedValue = ""
var j = 0
<%
if(matchingRelease1Number != null && matchingRelease1Number.size() != 0) {
Iterator iter = matchingRelease1Number.iterator();
matchingRelease1Size = matchingRelease1Number.size(); %>
size = "<%= matchingRelease1Size %>"
//alert("Size of collection to be matched:"+size)
<% while(iter.hasNext()) {
//String matchFound1 = "false";
String relValue = (String)iter.next();%>
//alert("Collection value under iteration:"+ "<%=relValue%>")
amended = "<%=relValue.endsWith("A")%>"
if(amended) {
amendedValue = "<%=relValue%>"
//alert("Collection value under iteration ends with A:"+amended)
var comb = "<%=relValue%>"
j = j + 1
for(var i = 0; i < inputframe.release1.options.length; i++) {
// breaking the for loop when matchingCombo1Index is set greater than 0
/*if(matchFound == true) {
break
comboValue = inputframe.release1.options.value
//alert("Combo value:->"+comboValue)
//alert("rel value in comparison:"+ comb);
if(comboValue == comb) {
if(size == 1) {
matchFound = "true";
if(size == 2) {
if(j == 1)
firstValue = comb
if(j == 2)
secondValue = comb
// The below if block shall be also kept as if((amended||(!amendedReleaseExist)==true)
// The below one perfectly works fine
if(amended || !amendedReleaseExist) {
matchFound = "true";
if(matchFound == "true") {
matchingCombo1Index = i
// alert("Matching combo index set to:"+ matchingCombo1Index)
inputframe.release1.selectedIndex = matchingCombo1Index
if(size == 2)
document.getElementById('errorArea').innerHTML = "There are"
+ " two release numbers for the particular Issue date."
+" Please select either one of the release numbers ("+firstValue+ " or "+secondValue+" )."
+" Default selection in the Release drop down is "+ amendedValue+ "."
matchingCombo1Index = 0;
matchFound = "false";
// Breaking the for loop
break;
<%
sess.removeAttribute("correspondingRelease1Number") ;
}%>
// Setting the selected release 1 index based on the logic done above.
if(matchingCombo1Index == 0) {
<% if(release1Index != null && !release1Index.equals("")) { matchingRelease1Number = null;%>
inputframe.release1.selectedIndex = "<%=Integer.parseInt(release1Index)%>"
<% } %>
<%--
Performing the above logic to select Release2 value
when the user enters issue date2
--%>
if(inputframe.release2.options.length > 0) {
var matchingCombo2Index = 0
var comboValue
var matchFound = "false"
var size
var amended = false;
var amendedReleaseExist = "<%=amendedRelease2Exist%>";
var firstValue = ""
var secondValue = ""
var amendedValue = ""
var j = 0
<%
if(matchingRelease2Number != null && matchingRelease2Number.size() != 0) {
Iterator iter = matchingRelease2Number.iterator();
matchingRelease2Size = matchingRelease2Number.size(); %>
size = "<%= matchingRelease2Size %>"
//alert("Size of collection to be matched:"+size)
<% while(iter.hasNext()) {
String matchFound1 = "false";
String relValue = (String)iter.next();%>
//alert("Collection value under iteration:"+ "<%=relValue%>")
amended = "<%=relValue.endsWith("A")%>"
if(amended) {
amendedValue = "<%=relValue%>"
//alert("Collection value under iteration ends with A:"+amended)
var comb = "<%=relValue%>"
j = j + 1
for(var i = 0; i < inputframe.release2.options.length; i++) {
// breaking the for loop when matchingCombo2Index is set greater than 0
/*if(matchFound == true) {
break
comboValue = inputframe.release2.options[i].value
//alert("Combo value:->"+comboValue)
//alert("rel value in comparison:"+ comb);
if(comboValue == comb) {
if(size == 1) {
matchFound = "true";
if(size == 2) {
if(j == 1)
firstValue = comb
if(j == 2)
secondValue = comb
// The below if block shall be also kept as if((amended||(!amendedReleaseExist)==true)
// The below one perfectly works fine
if(amended || !amendedRelease2Exist) {
matchFound = "true";
if(matchFound == "true") {
matchingCombo2Index = i
// alert("Matching combo index set to:"+ matchingCombo2Index)
inputframe.release2.selectedIndex = matchingCombo2Index
if(size == 2)
document.getElementById('errorArea').innerHTML = "There are"
+ " two release numbers for the particular Issue date."
+" Please select either one of the release numbers ("+firstValue+ " or "+secondValue+" )."
+" Default selection in the Release drop down is "+ amendedValue+ "."
matchingCombo2Index = 0;
matchFound = "false";
// Breaking the for loop
break;
<%
sess.removeAttribute("correspondingRelease2Number") ;
}%>
// Loading the selected release2 value in drop down
if(matchingCombo2Index == 0) {
<% if(release2Index != null && !release2Index.equals("")) { matchingRelease2Number = null;%>
inputframe.release2.selectedIndex = "<%=Integer.parseInt(release2Index)%>"
<% } %>
} // end of WITH
Logic 2: Not used
1. Pass the issue date entered by user and get the matching release numbers
2. Get the release numbers from session.
3. if release type is daily get the daily release numbers else get weekly release numbers
4. Compare the matching release numbers with daily / weekly release numbers collection
5. Find the match and update the selected index of drop down to this value
}// end of function
</script>
</HEAD>
<%-- Calling the two methods onload event of body --%>
<BODY onload="setCurrentDate(this);fillDropDown(this)"> -
Oracle 9.2.0.8
Our database is used as backend for IIS Servers. Several times per week we experience Blocking locks situation when we could have around 300 – 400 session waiting. Most time when somebody fire up some Update or Delete process. Every time when I check dba_waiters table during this it gives me 10 – 20 holding session. After killing them all things go back to normal.
My question how do I know which one out of this 10 – 20 session is first or real offender. The reason I asked that sometimes after checking SQL’s from several holding sessions they different. And I am not sure which one is the real issue. If I could find this I would be able to go back to developers and see if they missed commit or something in code.You can use DBA_BLOCKERS and DBA_WAITERS to generate a hierarchy-- the session at the top of the hierarchy is the real offender (assuming, of course, that the locking is not intentional).
In DBA_WAITERS, you'll see a WAITING_SESSION and a HOLDING_SESSION. If you see entries indicating that A is waiting for B, B is waiting for C, and C is waiting for D, you see that there is a hierarchy of locks. Session D in this case is the ultimate culprit (it is blocking a session and it is not blocked by any other session). Of course, in reality, there may be multiple culprit sessions. And you'd want to run the query a couple of times to make sure that what you're seeing is consistent-- if the blockers and waiters change regularly, that's a very different situation than if things are stuck because one session has gone out to lunch.
Justin -
I would like to understand what is major difference between Dead Locks and Blocking Locks in Oracle. If someone could explain or point me to good web Link I would really appreciate
Thanks.Tony's advise is very good.
In simple terms a blocking lock is a lock being held by one session that is preventing another session from performing an DML operation on the same data until the holding session commits or rollbacks.
A deadlock is a situation where two or more sessions lock data in such a manner as each session is waiting on a resource held by another session so that none of the session can complete their unit of work. That is session A locks row 1 then session B locks row 2 followed by session A attempts to lock row 2 while session B now attemps to lock row 1. Neither session A or B will ever be able to complete thier transaction releasing the locks and allowing waiting sessions to process since each session is waiting on a resource that the other session has while holding a resource the other session needs. In other words a deadlock. Oracle detects deadlocks and kills one of the sessions freeing resources.
HTH -- Mark D Powell -- -
DO I GET AN AWARD FOR THIS??? WORST DELIVERY EVER???
Hold on to your hats, because this one is a doozy, and I've worked in Warehouse Supervisor for many years, and worked closely with Customer/Client services for a large computer company, so I couldn't even believe the insanity that would follow. It’s a long ride, but I may win a “worst customer service of the year” award.
11/28: I ordered a 55" Samsung TV (UN55H6203A), online, for $600 (before tax). I researched, extensively, to find a TV with great picture quality, at a price that I could afford, and this was it. After the purchase, delivery was scheduled for 12/06.
12/05 (Friday): I received a voice message -- the delivery needs to be rescheduled. Delivery is re-scheduled for 12/10 (Wednesday).
12/10: Wednesday arrives, and once again, a voice message, declaring that the TV will not be delivered until 12/17 (next Wednesday). Now, I'm curious as to what could be causing the delay.
I call the provided number: (855)534-6129; and this time, I inquire as to the cause of the delay (I'm not including the "hold" times, but rest assured that I spent many hours on hold, during this entire mind-numbing process).
A female supervisor ends up taking over the call; apologizes for the delay of delivery, and tells me that she sees no reason why my TV wasn’t delivered. I confirm my information (this happens often), and she declares that she will try her best to get it delivered by 12/13 (Saturday), which is 3 days away. She also declared that she would call be back, same-day, to confirm that everything is good to go.
I never received that call back -- no phone confirmation, no email confirmation. In fact, the only email I received, through this whole ordeal, was the one informing me of the original delivery time.
12/12: (the day before the supposed Saturday delivery): I call again, to confirm that the TV will be delivered on 12/13. An agent answers and informs me, according to her notes, the TV was delivered on 12/06 (the original delivery date).
I assure her that it was not -- I never signed for anything, nor did I receive delivery confirmation emails and why would THEY, themselves, tell me that the delivery was re-scheduled if the status showed it was delivered. At this point, I admittedly start to show my frustration. I stay calm, but it's obvious that I'm irritated.
I asked for the supervisor that I spoke with on Wednesday, and apparently, she's not in the office (irritation rising). The agent says she needs to put me on hold again, to which, I reply: I have to get back to work, I'll call back during lunch. Still no reason as to why it has yet to be delivered.
12/12 - Lunch: I call back, and a different agent answers. A nice lady, who says that the other agent was likely confused, because the original delivery date was 12/06. She also informs me that Warehouse appears to have plenty in stock. Her system shows that, indeed, the TV was re-scheduled to arrive on 12/13 (Saturday) and I feel a little better.
She attempted to call someone to confirm, but it would seem that everyone had gone home for the day. She suggests that I call, Saturday morning, around 7-8AM, to confirm. Somewhere, in the mix, I even suggested that I’d be more than willing to do a store pick-up, if needed.
12/13 (Saturday morning): I get up early (I work night shift) and call again at 8:00AM. An agent, once again, makes it a sound as if the TV was already delivered. I immediately just ask to speak with a supervisor, because it's too early for this routine again.
I speak with the supervisor, and she assured me that she would look into the matter; and would call me back within 20 minutes to give me an update on my delivery (which, had been cancelled again). At this point, they still cannot tell me why it has not shipped, as they show to have inventory. Nor, have they been able to provide a definitive delivery date.
After waiting for 30 minutes, I fall asleep. When I wake up, I check to see if I had any missed messages; and no… no, I did not. At least they are consistent in not returning calls… good to be consistent at something, I suppose.
12/13 - Afternoon : I call back and immediately ask to speak with a supervisor -- I’m done keeping my cool and trying to make sense of any of this. Once again, the supervisor I spoke with at 8AM, is no longer there. Really? Fine. Any supervisor will do.
This is when Brandon is mentioned -- I believe he’s the Warehouse manager… or at least, that is what they imply, on several occasions.
I never actually speak with Brandon; but I am assured that he is looking into the matter, and that he’ll call me back with an update. After trying not to laugh and cry at the end of that sentence, I hang up and decide just to go straight to Best Buy customer service -- call me cynical, but I didn’t feel confident that I would ever get that call back.
12/13 - Later that afternoon: I call 1-888-BestBuy, found my way to Geek Squad. After blowing the agent’s mind, with what I’ve been going through, up until now, she apologized and started to dig into the matter. Once again: they show status for the TV, but no one knows why it’s not being delivered.
After a couple “hold” sessions, she tells me that Brandon (the supposed Warehouse manager) is all over it, and that he’d give me a call, that day, or the following day. This time, I couldn’t help but let out a sarcastic chuckle.
12/13 - End of day: No call. I know… shocking.
12/14 (Sunday): My first day off work since Thanksgiving. I realize that it’s Sunday and that the automated answering service for Best Buy Delivery, states that they are not open on Sunday. Nice.
12/15 (Monday): I decide to call the Delivery number again, while grocery shopping, before work. They tell me that my order was cancelled.
Admittedly, this is where I start going full-angry-customer. The type that I usually laugh at, when someone pulls up a viral video, consisting of some poor soul, trying to cancel his COMCAST subscription.
I tell the agent that I never cancelled the order, but, apparently, (from what I was told) after a certain amount of days (15 days, I believe), orders just get cancelled automatically -- something, I’m sure Brandon was aware of, when he told others that he’d call me back. If the Warehouse manager isn’t aware of the 15 day time limit (especially after investigating), then Best Buy’s system is even more broken than I originally thought. In fact, at one point, I was told my TV would be delivered on 12/17 (well beyond the 15 day cancellation deadline). [shrugs]
The agent informed me that I should have received a cancellation email -- which, I did not -- and that my money was refunded -- which, also, it was not. So now I’ve gone 17 days without my $600 ($650 after tax) and without a TV that they said, twice, was already delivered. Later on, she would include, “it may take up to 5 business days for my money to return”. No the same as “your money was refunded, but I’ve heard this “5 business days” from other companies before, so maybe she meant to say that originally.
I ask when the order was cancelled, and she said 12/13… the day I spoke to 3 agents, 1 supervisor and re-assured, twice, that Brandon was looking into it. So… on the day that my ordered was cancelled, not one of these people seemed to know about it… or they simply didn’t tell me, just to be cruel. I’d believe the latter at this point.
After telling her my full story, she feels pity for me and says that I should call the 1-888-BestBuy number, to see if I could work out some sort of agreement, where I can get my TV at the price I bought it (the sale is over, and the TV now costs $150 more).
12/15 - Attempt for compensation: I call; repeat my story (more gasps and apologies) and then I’m quickly told that nothing can be done. Unacceptable. I ask to speak with a supervisor. She tells me that the Theater and Sound people (they have a lot of departments, so it may have been a different dept.) won’t even take my call, because there is nothing they can do. She also said they were in a meeting. When I asked when the meeting would be over, she said they wouldn’t take my call, either way… that I was just out of luck.
I ask to speak with HER supervisor. Explain my story to this person (gasp, apologies). I’m sent to Post Order Support, where a nice lady attempted her best to console me in some way; as it was not my fault that the order was cancelled, I was not notified that it would be cancelled, or that it was cancelled; and I was assured they had inventory, and I even offered to pick it up, myself.
She said I couldn’t get the same TV for the same price, as the TV was no longer available online. I asked for a $150 gift card, to make up the difference in price. A no-go. I simply have to accept that I don’t have my $650 and I don’t have a TV to put on top of the $100 TV stand I bought.
I asked for a confirmation number, to verify that the order was cancelled, to ensure I would be receiving my money -- I didn’t feel comfortable, taking the word of a company that said I bought something that I apparently didn’t buy; said I received something I never received; said they would call back and not once, called back; said they were looking into the matter, but allowed the order to be cancelled without ever notifying me; said they sent an email, I never received.
There is no confirmation number… I just have to take their word and wait… not accountability on their part at all. Convenient.
In my desperation to remove the feeling that I’ve just been robbed of all my dignity, the woman gave me a number to call back, and a case number to utilize, if I never receive my $650 refund. She even submitted to sending me a $25 gift card via mail -- thank God she checked my address though, because it was showing the wrong apt. number. They almost failed at delivering a gift card… I was done.
I checked the Best Buy website, and even though it says the TV is no longer available online, when I check inventory status, it shows that two stores, near me, have the TV in-store. I want to cry… I honestly do. Alas, I hold back my tears; await the return of my money; the delivery of a $25 gift card for my troubles, and attempt to erase the last 17 days from my memory..
Until then, I can’t afford to purchase another TV, so maybe in 2015, I’ll finally get one for my TV stand.Hi DamianALugo,
This is just unacceptable, and if this was my purchase I would be equally upset. If an employee promises a call to a customer they should be making that call, and you should have been given an accurate explanation as to why these deliveries were being rescheduled.
The only times a BestBuy.com order would be automatically cancelled by us would be if it was set to be picked up in one of our stores, and it wasn’t picked up in a timely manner; the only other time would be if an order was on backorder for a period of time without the customer requesting us to extend this backorder.
Is there anything specific I can do to get this resolved for you? If so, post back to this thread or send me a private message with what you need. I promise to do what I can to get you any resolution you are seeking. To send me a private message click on the link in my signature.
Thanks for posting,
Allan|Senior Social Media Specialist | Best Buy® Corporate
Private Message -
I am facing a problem while parsing query output variable.
Scenario:-
I have stored session variable name as the column value of a
table.
Now I have used cfquery tag and get the result column value
which is the session variable name. But cold fusion didn't parse
that session variable with its actual value.
Step1- Table view by using cfdump tag
query - Top 1 of 1 Rows
PARAMETERNAME - PARAMETERVALUE
1 @matterspacename - #SESSION.Matter_space_Name#
Step2- Using cfquery tag to fetch data from table:-
<cfquery name="qSendNotification"
datasource="#Database_DSN#">
select
ParameterName,
ParameterValue
from
Tbl_EventParameterDetails
where
NotificationEventID = 1
and IsActive = 1
</cfquery>
Step3- Now using result of cfquery output.
<cfset event_data= #qSendNotification.ParameterValue#>
Step4- When I used cfdump to display result value its shows
as under:-
<cfdump var="#event_data#">
output:- #SESSION.Matter_space_Name#
Instead of parsing actual value of the session variable it
displays the session variable name.
Please help me, How to parse this session value or if my code
has some error, please suggest me any other way to handle this
situation.
Thanks in advanceThis is my actual code from which i m getting result from
cfquery and then concatinating it into a variable and then passing
it to the stored procedure.
<cfquery name="qSendNotification"
datasource="#Database_DSN#">
select
epd.ParameterName,
epd.ParameterValue
from
Tbl_NotificationEventParamaters as nep
inner join Tbl_EventParameterDetails as epd
on nep.EventParameterID = epd.EventParameterID
where
NotificationEventID = #NotificationEventID#
and nep.IsActive = 1
and epd.IsActive = 1
</cfquery>
<!--- concatinating parametername & parametervalue and
appending it into event_datal, parametervalue holds session
variable names--->
<cfset event_data="">
<cfloop query="qSendNotification">
<cfset event_data = event_data &
qSendNotification.ParameterName & "=" &
#qSendNotification.ParameterValue# & "|">
</cfloop>
<cfstoredproc datasource="#Database_DSN#"
procedure="stp_SendNotifictaion">
<cfprocparam type="in" value="#NotificationEventID#"
dbvarname="NotificationEventID" cfsqltype="cf_sql_integer">
<cfprocparam type="in" value="#event_data#"
dbvarname="NotificationEventData" cfsqltype="cf_sql_varchar">
<cfprocresult name="ResultSP">
</cfstoredproc>
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