Unity 4.05 Bulk import and bulk edit PIN issue

Hi Unity community!
I have previously used Bulk Import successfully many times in the past. Now however, it appears the DTMF PIN is not being assigned the default PIN for some reason. Also tried defining explicitly in csv input, no help. All subscribers add ok, put when trying to access mailbox for first time it says PIN is not valid. Also tried using bulk edit after the fact to force PIN to a known value. (with trivial psw allowed turned on). Bulk Edit says it changed PIN but same result. Does not take PIN. If we create a mailbox using standard Web/sa Add subscriber. it works fine, default PIN works.  Any thoughts? Thanks, Tim          

When you were placing the internal test calls, where was your phone located?   The RTP streams are usually only set up between the two endpoints (assuming no transcoder or MTP is used).
Have you have already checked calls between IP phones at your central site (where Unity is located) and IP Phones at site A?   Are these working fine?   If not, then it's likely you do have a QoS issue over the WAN to Site A.
Have you confirmed whether or not calls from the PSTN gateway at site A experience any voice QoS issues when transferred to an IP Phone at the central site?
Is the same codec is being used for the MGCP gateway as for IP Phones at that site (check the Region settings for the Device Pool it's in)?
If these things have all been checked, then you may want to consider collecting a simultaneous sniffer trace from each end of a single call, and comparing what's seen at the two endpoints.
Kind regards,
Craig

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