Universal Worklist customization

Hi SAP Guru's
How to disable or delete links on the universal Worklist iview , We are getting links like
Display Details in SAPGUI
Manage Attachments
Create Ad-Hoc Request
View History
Document Database W:DD7E40D33956783462384182786784EB4
I want to disable/delete some links, Please help , how it can be done
Thanks & Regards
Vinay Patel

Hi,
In Universal Worklist iView, Specify the value for the proeprty "List of UWL Actions to Exclude" as manageAttachments,uwlTaskWizard,launchSAPDetails.
To determine the action name you want remove , Refer this
[UWL FAQ|https://www.sdn.sap.com/irj/sdn/wiki?path=/display/bpx/uwl+faq] .
With Regards,
Laksh.

Similar Messages

Customizing of Universal Worklist (UWL) Preview

Hello,
i have to customize the UWL preview, that is shown in the portal for every work item below the list view.
The customization shall be done only for the current project, so there are only a few worksteps involved that should use the customized preview.
I already read the UWV configuration documentation, but i hav absolutely no clue how i can do the customization if it is possible at all.
What i have to achieve:
- remove Buttons from the workitem preview (e.g. forward)
- remove attributes from the workitem preview (e.g. priority)
- the configuration shall only be done for specific work items because other projects want to see the preview.
Can you please help or point me to some documentation/ guide?

have a look at these weblogs
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Create new attribute in the universal worklist

hi,
Anyone knows how to create new attribute in the universal worklist ?
I try:
in the UWL administration iview -->
Click to Configure Item Types and Customize Views Using a Wizard-->
Define custom attributes and customize the corresponding view-->
here i choose an existing configuration(uwl.webflow.SAP_CRM)-->
SAP_CRM-->
add attribute-->
and now in the window "personalize task" in the table
Current display attributes appear my new attribute called "prof" > save>
Select the systems that you want to search for the attributes--> SAP_CRM -->
apply to systems.
but this attribute not save..any idea??
thank you.

Hi,
have you took a look at :
http://help.sap.com/saphelp_nw04/helpdata/en/39/a1bb5c4c0d4ab4a417e87ef35f1efa/frameset.htm
Fabien.

Changing navigation TAB in universal worklist

Hi ,
I have been working on Universal worklist on EP 6.0 SP2. Universal worklist has been configured and it is connected to SAP backend. I am able to view task,notifications in universal worklist.
Is there a way to change the navigation tabs like
TASKS,NOTIFICATION, REQUESTS,COMPLETED TASKS, COMPLETED REQUESTS etc to other names. Any suggestion on how to do it ,or if this can be done or not is welcome.
Thanks a lot for all the help,
Rishi

Hi Rishi
Customization of the Navigation in SP2 was not fully supported. You can change the Navigation in the uwl.standard.xml file, but when the system is upgraded these changes will be lost.
Hope that helps
John
Message was edited by: John Wandrocke

Implementation in the Universal Worklist

Hi Everybody,
We are running an EP7.0, one of the requirements we have received from our client is to receive all approvals coming from both Purchase requisition (MM) and shopping carts (SRM) in the same Portal Inbox.
Based in the functionality the Universal Worklist provides, this would be possible to be done with minor customization, am I right?
I would like to confirm this as we are not sure whether to classify the request as a fit (possible to be done with minor customization) or as a Gap (Heavy configuration or coding are required).
Any help will be very useful.
Many thanks and regards
Stella

Hi,
Check this links...
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a3461636-0301-0010-3787-978f5ac8bd45
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/771f1a61-0e01-0010-daa9-93a52905da09
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/3c2b9c90-0201-0010-ab86-a574c7881607
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/fa21a890-0201-0010-708b-d0cfc117e7cd
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/6deea37b-0601-0010-c8a0-e13401056ad9
Regards,
Senthil kumar K.

Integrate the Universal Worklist (EP) with Workflow from BW or R/3 ????

How can I integrate the Universal Worklist (EP) with Workflow from BW or R/3 ????
Is there same documentation ?

See this link:
http://help.sap.com/saphelp_erp2004/helpdata/en/39/a1bb5c4c0d4ab4a417e87ef35f1efa/frameset.htm
There is also a document entitled 'How to Configure and Customize the Universal Worklist' from 2004 that was quite helpful. Unfortunately, I can't find the link - perhaps yuo could search for it?

Customising Universal Worklist

Hello All,
I am attempting to customize the Universal Worklist for MSS. There are various buttons such as 'Launch Web Dynpro' , 'Resubmit', 'Forward' and 'Assign to me' that appears for the manager when authorizing a leave request.
Any Ideas on how I remove these buttons?
Many Thanks,
Nick

hi,
If you want to customise the UWL then, first you have to make a copy of the UWL iviews from Content Administration >Portal Content > Content Provided by SAP >End User Content >
Standard Portal Users >iViews > Universal Worklist.
From there you have select the iviews, copy it to your own folder , say 'Custom'. Apply the changes over there. Now Create an workset, set the entry points of the ivews and workset to true. Now create a role. Assign the workset to the role. Add the role to the user. Hence you can personalise your universal worklist.The below given link will explain all in detail:
[http://help.sap.com/saphelp_nw70/helpdata/en/57/c223be82104792a15c2df11377b9ed/frameset.htm]
However to customise, you have to make the changes in the folder Content Provided by SAP itself, and then apply it. However this is not desired, since all the users added to the Enduser and Standard user role will be affected. For further information look into the file:
[https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/904ca240-63bc-2a10-1c98-de81b6a045bf]

Universal Worklist items open in new window instead of existing frame

After our recent upgrade we noticed that workitems in Universal Worklist open in new window instead of existing frame. Do you know if there is a system or universal setting to make all the workitems open in existing frame? I know we can change the settings for parameters launchInNewWindow and openInNewWindow to "no" in XML files to fix this.   However, my concern is that I would need to do this for each and every task we use. (still doable but wondering if there is simpler solution)
Example:
    <ItemType name="uwl.task.webflow.TS12300097.SAP_R3_CUSTOM_DEV" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchWebDynPro" executionMode="default">
      <ItemTypeCriteria systemId="SAP_R3_CUSTOM_DEV" externalType="TS12300097" connector="WebFlowConnector"/>
      <Actions>
        <Action name="launchWebDynPro" groupAction="" handler="SAPWebDynproLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
          <Properties>
            <Property name="WebDynproApplication" value="LeaveRequestApprover"/>
            <Property name="WebDynproDeployableObject" value="sap.com/ess~lea"/>
            <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
            <Property name="openInNewWindow" value="yes"/>
            <Property name="display_order_priority" value="5"/>
          </Properties>
          <Descriptions default=""/>
        </Action>
      </Actions>
    </ItemType>

We downloaded uwl.standard.xml from UWL admin. Made a copy and renamed file. Changed all "launchInNewWindow" from "yes" to "no". Uploaded new file in UWL admin. Re-registered systems, cleared cache. Not sure what exact line changed the behavior but the workitems no longer open in new window.
We are still experimenting with file in our sandbox environment.

Runtime error in Universal Worklist in portal

Hi!
An error occurs when I open the page Universal Worklist -
Administration under System Administration > System Configuration >
Universal Worklist & Workflow. The error message is:
Portal runtime error.
An exception occurred while processing your request. Send the exception
ID to your portal administrator.
Exception ID: 09:44_02/10/08_0004_221082950
Refer to the log file for details about this exception.
This error is also displayed when opening the page Portal Eventing,
Portal Navigation under System Administration > Support > Web Dynpro
Test Tools > Application Integrator Tests.
The portal UME is configured with ADS as data source and we are using
the dataSourceConfiguration_ads_readonly_db_with_krb5.xml configuration
file. Single Sign-On using SAP logon tickets with user mapping to
reference system is also implemented.
Users have different users IDs in the SAP System than in the portal,
and scenario 2 from SAP Help "Single Sign-On to SAP Systems"
(http://help.sap.com/saphelp_nw04/helpdata/en/4d/dd9b9ce80311d5995500508b6b8b11/frameset.htm) is implemented
"Scenario 2: Single Sign-On using SAP logon tickets with user mapping."
The problem occurred after changing the UME with ADS and implemented
Single Sign-on.
Error messages from log:
Date : 10/03/2008
Time : 10:08:56:057
Message : Content pass of Application Integrator failed.
Component Name:       com.sap.portal.appintegrator.sap.WebDynpro,
Context Name (iView): pcd:portal_content/every_user/general/uwl/com.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch,
Top Layer:            WebDynpro/TopLayer,
Producer ID (FPN):    null,
System Alias:         SAP_LocalSystem,
[EXCEPTION]
com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Severity : Error
Category : /System/Server
Location : com.sap.portal.sapapplication
Application : sap.com/irj
Thread : SAPEngine_Application_Thread[impl:3]_18
Datasource : 1223021485930:N:\usr\sap\DPN\JC32\j2ee\cluster\server0\log\defaultTrace.trc
Message ID : 00145ED7E6460061000007830000B6B800045854D84A3E79
Source Name : com.sap.portal.sapapplication
Argument Objs : com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Arguments : com.sapportals.portal.appintegrator.ApplicationIntegratorException: ApplicationIntegratorException
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:104)
     at com.sapportals.portal.appintegrator.accessor.system.SAP_LocalSystemAccessor.getAuthenticationData(SAP_LocalSystemAccessor.java:91)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.AbstractAuthenticationMethod.getUserCredentials(AbstractAuthenticationMethod.java:54)
     at com.sapportals.portal.appintegrator.layer.authenticationmethod.SAPLogonTicket.computeAuthentication(SAPLogonTicket.java:31)
     at com.sapportals.portal.appintegrator.layer.SingleSignOnLayer.processLayer(SingleSignOnLayer.java:45)
     at com.sapportals.portal.appintegrator.LayerProcessor.processActionPass(LayerProcessor.java:159)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doActionPass(AbstractIntegratorComponent.java:68)
     at com.sapportals.portal.appintegrator.AbstractIntegratorComponent.doOnPOMReady(AbstractIntegratorComponent.java:54)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:396)
     at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
     at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:368)
     at com.sapportals.portal.prt.pom.PortalNode.processEventQueue(PortalNode.java:799)
     at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:652)
     at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.security.api.umap.NoLogonDataAvailableException: (No text available)
     at com.sap.security.core.umap.imp.UserMappingDataImp.enrich(UserMappingDataImp.java:329)
     at com.sapportals.portal.appintegrator.accessor.ume.UMEAccessor.getTicket(UMEAccessor.java:99)
     ... 33 more
Dsr Component : n/a
Dsr Transaction : f52708e0912011ddb1e200145ed7e646
Dsr User :
Indent : 0
Level : 0
Message Code :
Message Type : 1
Relatives : /System/Server
Resource Bundlename :
Session : 32121
Source : com.sap.portal.sapapplication
ThreadObject : SAPEngine_Application_Thread[impl:3]_18
Transaction :
User : Asle.Gaarder
Date : 10/03/2008
Time : 10:08:56:026
Message : Cannot provide backend user ID and password for user "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder") for system "SAP_ECC_REFERENCE" because these credentials could not be found in the user mapping data.
Severity : Info
Category :
Location : com.sap.security.core.umap.imp.UserMappingDataImp.enrich(Properties)
Application : sap.com/irj
Thread : SAPEngine_Application_Thread[impl:3]_18
Datasource : 1223021485930:N:\usr\sap\DPN\JC32\j2ee\cluster\server0\log\defaultTrace.trc
Message ID : 00145ED7E6460061000007820000B6B800045854D849CB92
Source Name : com.sap.security.core.umap.imp.UserMappingDataImp
Argument Objs : "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder"),"SAP_ECC_REFERENCE",
Arguments : "Asle Gaarder" (unique ID: "USER.CORP_LDAP.asle.gaarder"),"SAP_ECC_REFERENCE",
Dsr Component : n/a
Dsr Transaction : f52708e0912011ddb1e200145ed7e646
Dsr User :
Indent : 0
Level : 0
Message Code :
Message Type : 1
Relatives :
Resource Bundlename :
Session : 32121
Source : com.sap.security.core.umap.imp.UserMappingDataImp
ThreadObject : SAPEngine_Application_Thread[impl:3]_18
Transaction :
User : Asle.Gaarder

Hi,
Check the logon type for systems SAP_LocalSystem and SAP_ECC_REFERENCE which must be set to SAPLOGONTICKET not UIDPWD.
It basically fails since the password doesn't exist for the mapping, as it is only dependent on trust.
There was a change in a recent SP which added an extra check in this area.
Dagfinn

Universal Worklist menu does not appear

Hi All
I still have same problem. We are on SP14, EP6. My id is in admistrave group
It looks strange, There is no Universal Worklist & Workflow menu under detail navigation bar.
I don't see Universal worklist & workflow menu under the the following ..System Administration -> System Configuration
I can see the following in System admin-->System config ..system landscape, System landscape overview, keystore admin, UM config, service config, KNowlegement management(content management, collaboration, index admin)....strange ...Universal worklist & workflow menu missing.
As suggested above, i also refreshed the UWL service via System Administration -> Support -> Portal Runtime.
Click on Application Console under "Portal Anywhere" Admin Tools. Select com.sap.netweaver.bc.uwl and click on show. Refresh and restart the services.
It looks like Knolwdge management component is installed as i see the the memnu for knowlege management. Under
System Administration -> System Configuration ...There is Knowledge Management side menu where i can see Universal worklist ( THere are CM, Collaboration,Index admin, Portal app, WF also listed)
But still Universal Worklist & Workflow menu does not appear.
Any suggestions. Thanks again.

HI,
Add eu_role to the user. The home workset will be added to the user. Under home->work you will find the UWL iview.
or
You can find the UWL iview in Portal content -> content provided by SAP-> End user content -> Standard portal users -> iviews -> com.sap.coll.iviews

Need info on Universal worklist

Hi all,
Need some info on universal worklist -
1. What is Universal worklist?
2. How do we configure it?
If someone has some good documents, please mail them to [email protected]
Kind Regards,
Ashwini.

hi,
The Universal Worklist enables SAP portal users to manage their work by bringing together assignments from different workflow systems, including:
       Workflow
       Alerts
       Knowledge Management (KM) notifications
       Collaboration Tasks
The Universal Worklist is used as the central access point to tasks, alerts, notifications. You can access the UWL to manage and track your tasks
For configuring UWL
http://help.sap.com/saphelp_ep60sp2/helpdata/en/ff/83fd4d5a644336b13ae54528cfef57/content.htm
http://service.sap.com/netweaver -> Media Library -> How-to Guides _> Portal, KM and Collaboration -> All ->Configuring the Universal Worklist.
Regards,
Ganesh N

PO Approval Items Workitems are not removed from the Universal Worklist UWL

Hi,
Certain of our purchase orders require approval, they are sent to the relevant approver via workflow to their SAP inbox (SBWP) and universal worklist.
When the user executes the workitem (Approve or Reject) The workitem should be removed from the universal worklist and SBWP when refreshed.
The problem we experiencing is that the Workitems are not removed from the UWL after they have been executed. The SBWP is behaving correctly and the items are removed.
It is not all the workitems that have this problem, only certain ones - but there is no pattern.
Thanks for the help.

Hi,
The user B approved the PR accessing the transaction SBWP or via PR transaction directly?
If via PR transaction directly, then your workflow needs a Wait Event step.
Regards,
Kleber

Configuration problem Universal Worklist (UWL)

Hi,
I'm trying to do the configure the Universal Worklist using the
<a href="https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/fa21a890-0201-0010-708b-d0cfc117e7cd">How to Configure the Universal Worklist.pdf</a>.
Problem is that I can't find the 'Registration for Item Types of Universal Worklist Webflow' in System Administration -> System Configuration -> Universal Worklist.
Does anyone know where it went or how I can make it visible again.
Thanks in Advance,
Jeschael

Hi Jeschael,
I have the similar kind of issue with my UWL.
Could you please help in Configuring UWL.
I will be grateful if you can share any docs or any sought of assistance will be appreciated.
Screenshot for your reference:
Thanks in advance.
Srikanth Naidu. Akula

Error Naviating in Universal Worklist

Hi All,
If I click on an item in the universal worklist (i.e. trip approval) I am taken to the aproval screen here I get an option to 'Display Details in SAP GUI'.
If I select this I am taken to the details screen. If I then try to select back/cancel to exit SAP GUI I am taken to the ITS log-off page and not back to the universal worklist.
Does anyone know how to get the navigation back to the universal worklist to work?
Many Thanks,
Paul

Hi Paul,
Did you get a solution to ur problem?
If yes, kindly share it please.
Awaiting Reply.
Thanks and Warm Regards,
Ritu

Custom ItemTypes in Universal Worklist

Hi Comunity,
I have created two views in the Universal Worklist configuration that work just fine. Now I want to have certain items to only show up in one of those views. Therefore I have set the supported itemtypes parameter to the itemtype I want to show up in this view. Unfortunatelly the item type is none of the standard types. I have added one level of hirarchy by adding staff to the standard uwl.task.webflow item type. I have also tried to add an item type uw.task.webflow.staff into the file but this does not work either, there is no item showing up in my UWL.
Please have a look at the xml, I have inserted some snippets.
Any hint is welcome.
Regards Nicolas
Edited by: Nicolas Löwe on Oct 8, 2009 11:59 AM

Hi I found the solution myself.
I have done the configuration correctly. But the new Item Types do only appear when there are no other items in the cache.
Cheers Nicolas

Universal Worklist customization

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