Unlimited RT

From what I understand, using Unlimited RT will allow playback of filters, though it may show dropped frames during playback. Can this affect my final exported video or will it only affect video being played back through the Canvas in FCP?
Any other issues with having this option selected?
Thanks.

No problem. No effect on export. Use it all the time.

Similar Messages

What causes cellular data usage to decrease if last reset has not changed? I reset every pay period cuz I do not have unlimited and was showing 125 mb sent/1.2g received. Now showing 98mb sent/980mb received. Last reset still shows same

I reset my cellular data usage every month at the beginning of my billing period so that I can keep track of how much data I am using thru out the month. I do not have the unlimited data plan and have gone over a few times. It's usually the last couple days of my billing cycle and I am charged $10 for an extra gig which I barely use 10% of before my usage is restarted for new billing cycle. FYI, they do not carry the remainder of the unused gig that you purchase for $10 which I disagree with. But have accepted. Lol Moving on.
I have two questions. One possibly being answered by the other. 1. Is cellular data used when I sync to iTunes on my home computer to load songs onto my iPhone from my iTunes library(songs that already exist)? 2. What causes the cellular data usage readings in iPhone settings/general/usage/cellular usage to decrease if my last reset has not changed? It is close to end of my billing cycle and I have been keeping close eye. Earlier today it read around 180mb sent/1.2gb received. Now it reads 90mb sent/980 mb recieved. My last reset date reads the same as before. I don't know if my sync and music management had anything to do with the decrease but i didn't notice the decrease until after I had connected to iTunes and loaded music. I should also mention that a 700mb app automatically loaded itself to my phone during the sync process. Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage? Guess turned out to be more than two questions but all related. Thanks in advance for any help you can offer me. It is information I find valuable. Sorry for the book long question.

Is cellular data used at all during any kind of sync /iPhone/iTunes management? Is the cellular data usage reading under iPhone settings a reliable source to keep track of monthly data usage?
1) No.
2) It does provide an estimated usage, but it's not accurate. For accurate determination, you should check the remaining/used MBs from the carrier (most of the carriers provide this service for free).

Who has the Unlimited Data Plan and has Been Speed Capped when You went over 5Gig?

Just checking to see how many others have been speed capped to 200Kb on the unlimited data plan when they went over 5Gig in a billing cycle? (you can get a one time reprieve if you call them at 1-888-483-7200)
Did they ask you to change your plan to 10Gig and Update your Equipment and sign a new two year agreement?
Did you know that Sprint is offering unlimited Data on their 4G network and that Verizon is trying to lock down customers that are not on 2 year contracts? (Gives them time to catch up with the competition) Marcus in Fraud and Investigation told me (when I told him that Sprint was offering Unlimited Data) "...That is a better option..."
I am now looking into other options along with allot of the rest of you.

I was instructed to call that Fraud Department number and was treated like I had broken some kind of law instead of going over the 5 Gig fine print limit on my unlimited grandfathered in account. They would not even consider giving me a one time do over for being a MiFi newbie. I am hearing class action suit rumblings out there!!

Is there anyone here with an unlimited data who has,,,,,

1....bought(at full price) a tablet, and switched between the tablet and phone as you would switching two phones without losing your unlimited plan
2....signed up for the 1 month hotspot for $30 (for 1 month only, like say for vacation), and using your unlimited plan with the hotspot, without losing your data plan, of course
i have talked to no less than 8 reps at different times and have gotten yes and no answers equally. it is not so much about trying to see if it works,,,it's about getting the unlimited data plan BACK if they f**k up

I have never called customer service to activate or remove the hotspot feature. If I can do it online, I will use that method before calling. I have had a VZW rep on the forum help me future date a removal once because the website wouldn't let me have the feature removed at the end of the current billing cycle so it wouldn't be on the next billing cycle. That didn't last long so I have kept the hotspot feature activated since then.

Unlimited data

After talking to a supervisor, finally got my unlimited data plan re-instated. Took some talking, but it was worth it. We both agreed that a smartphone is a smartphone, and that I changed nothing in my plan (family plan) to warrent my losing the unlimited data. I kept my Droid X and made it my back-up phone. It never did lose the unlimited data plan, only my LG Spectrum. But now, even my Spectrum has unlimited data.

Until they offer a shared plan for families that allow for a family to share about 5 gig a month for 50 bucks or less it is a total ripofff-kids in college and HS never go over the VZ net always wifi and same with workers only road warriors use a lot of road air time via VZ net and so We pay 90 a month-yes one unlimited and me with a dumb phone I refuse to upgrade as I will get added another 30 for 120 a month plus 90 for 700 voice pus 30 for text and stuff (Which if kids would use email on iPhones they would not pee money away on texts etc as they could use the date on their 3 gig. but its absurd to pay for reach phone and it burns the users on either end- a parent who uses 3 gig who has 2 kids who use 0;.1 giig should hardl bye paying more than 90 a month-do they think that families can pay now 270 a month for cell -250 for FIOS--I mean its a good service but somebody will sffer share and then they will jump in-they have claimed to plan to add data share for now over 6 months and keep milling it as VZ is famous for=-BILL CREEP--I love their network but their corporate monkeys are just awful awful people who care nothing about loyalty-only about ripping me off every step of the way--it is always a chore to be sure I am not overpaying-always-the guy just tried to have me upgrade on my wife's phone and that would have forced me into a smart phone and I dont want more data at 30 a month-the col.is breaking my budget and I am about to toss them out for US cellular and god forbid ATT? OYE!

Help me keep unlimited data. reps being extremely rude and not helping...

So I don't want to make this long and boring so I'm going straight to the point. I am grandfathered in and I know there are many discussions on here about this but I need serious help. I don't know what to do. Long story short, I went to my local normal Verizon store and asked politely to be on the 12 month payment plan for a new phone. And I stressed I wanted to keep my unlimited data. No problem they said....45 limited later they come back and say sorry, we cannot do that. Doing the payment plan makes you sign a new 2yr contract. I was mad obviously but left politely not knowing any better. But it didn't seem right. So I called the 800 support number and they said there is no reason why they shouldn't have done that for me. The guy said he shouldn't of told me this BuT he told me that reps don't like doing that because they don't get as much If any commission for doing so. So he said they usually come up with a lame excuse like the one they told me. He told me to go right back in there and tell them that yes they are able to do that. So I did. I got a different rep and he was acting weird about it. Get this... I told him my situation and gave him a puzzled look when he explained he doesn't know what he can do, HE said "what's that condescending look for?" I justccan't believe he said that how unprofessional of him to call me, a customer or ten years condescending. I was astonished. But that's not even my point. He didn't know what todo so called the manager over and she claims to have spoke with the "president" and "CEO" of their Verizon in north east ohio, this was a wooster Ohio Verizon. And claims that they don't allow that and what I was originally told by the rep is true. That is changes the contract going on a payment plan the 12 month one not the edge. I told her what the 800 number has told me and she said they are wrong. PLEASE HELP ME :( AGAIN, I was not rude or anything at all with them. They treated me like garbage because I want to keep my unlimited data. How can I do this? Can I go to another Verizon perhaps In Ashland Ohio and do the payment plan and keep my data? Sorry for the long question but any help would be TREMENDOUSLY appreciated. I am in wooster Ohio btw

brant13,
I want to start off by saying, I am truly sorry for the way that you have been treated at that the store location. This is by no means how we run a business. I can assure you that if you do the Device Payment Plan http://vz.to/ZILXBT that is for 12 months that you are able to keep the unlimited data plan. You can always go to the store location on Commerce Pky in Ashland, OH. That is a direct store location and they should be able to get you set up with out any kind of issues. Please keep us posted if you have any further troubles. Again, I apologize for any inconvenience this may have caused.
KevinR_VZW
Please follow us on Twitter @VZWSupport

How much would it be to add 2 more lines with unlimited talk and text?

I would like to find out how much three lines would cost with unlimited talk and text

BE WARNED!!!!
I was just hammered by Verizon because I added 2 lines. I brought two family members over from other carriers to our "share everything plan". The iphones we ordered came with pre-assigned numbers. The family members wanted to keep their existing numbers and Verizon said to "just have them ported over".
We didn't want, or had any use for the numbers that Verizon assigned the two new phones. When I got the phones I called the Port center at Verizon and they walked me through getting the numbers over from the other network. They had me activate the phones and then ported the numbers over (spend about a day on the process).
So I just got my bill and was outraged. Verizon charged me $78 for the lines of the phones they sent. I was charged $78 just to activate the line so that a number could be ported over. So now I have an extra $156 on my bill not to mention the $$$ they added on to have the numbers ported over. So adding two people to my family share plan cost me $327.

Return or exchange Galaxy S3 and keep unlimited data?

I have preordered a Galaxy S3 and it's been shipped already, should be delivered on Monday. After finding out about the encrypted bootloader on this phone I'm not sure I want it anymore (I'll save that rant for somewhere else). If I return the device will I keep my unlimited data? I ordered it prior to June 28th. I've read conflicting info about restocking fees. Do I need to refuse delivery from Fedex or can I accept delivery and go through normal return methods without being charged a fee? Paying $35 to return a phone that's still in its shrink wrap seems ridiculous.
I'm also trying to decide whether I'd prefer a Galaxy Nexus. I know that if I return the S3 and then try to re-use my upgrade, I'll lose unlimited data. Is there a way for me to do a direct exchange of one device for the other, so that I'm not technically cancelling one upgrade and re-using it?

I would just refuse delivery if you don't want the phone. If you
return this phone your upgrade will fall under the new upgrade after June 28,
2012 and as such you will have to move to the new plans when you upgrade at
subsidized prices. You do have the right to return for exchange I was told by VZW rep
but then again your mileage may vary as to what you do. It is not a set thing and no one
at VZW will always to the samething in all locations. Again buyer beware. The last phone I
returned by just not accepting delivery which was just late last year VZW
charged the restocking fee but I mentioned to the person I called that it was
still not opened. They said the phone
still had to go back as an opened phone as they had to open the package to make
sure everything was in the box as the shrink wrap could have been re-shrunk by
someone else in shipping. They told me
they did not take any returns without an inspection of the contents. I hope your mileage will vary with your
return. Once they go back they go to
refurbished phones? I have been seeing
people complain they are getting new phones with no battery cover and VZW tells
them to return them which I am sure VZW will charge the re-stocking fee
anyway. These issues are why I don’t
order phones off the web site. I only
purchase from a VZW store.

Goodbye unlimited data for IPad 3G customers. Welcome to AT&T after June 7

http://www.att.com/gen/press-room?pid=17991&cdvn=news&newsarticleid=30854&mapcod e=financial%7CWireless
For new iPad customers, the $25 per month 2 GB plan will replace the existing $29.99 unlimited plan. iPad customers will continue to pre-pay for their wireless data plan and no contract is required. Existing iPad customers who have the $29.99 per month unlimited plan can keep that plan or switch to the new $25 per month plan with 2 GB of data.
http://www.macrumors.com/
"AT&T also announced that they have changed the iPad 3G data plan for new customers after June 7th.
At present, AT&T offers a no-contract $29.99/month unlimited data plan specifically for iPad owners. If you activate your data plan before June 7th, you can still participate in this plan. After June 7th, however, AT&T will be replacing that plan with a $25/month 2GB limited plan. From the press release:
For new iPad customers, the $25 per month 2 GB plan will replace the existing $29.99 unlimited plan. iPad customers will continue to pre-pay for their wireless data plan and no contract is required. Existing iPad customers who have the $29.99 per month unlimited plan can keep that plan or switch to the new $25 per month plan with 2 GB of data.
So, if this is an issue for you, you still have time to be grandfathered into the unlimited data plan. Existing iPad customers can look at their current data usage via their iPad settings."

Got this off of cnet.com:
http://news.cnet.com/8301-17938_105-20006534-1.html
“But nobody will be forced to switch. If users are happy with their current plan then they can keep it, which we expect many to do. In fact, AT&T tells us, *"[Users] are not required to switch to the new plans if they renew their contract or switch to another smartphone.* However, if they switch to one of the new plans, they will not be able to go back to their old unlimited plan." The only downside is that legacy iPhone plans won't get tethering, so there are some things to consider for some.”
Hopefully that will remain the case. I have unlimited on both my iPhone and iPad and like the freedom of watching as many videos and surfing the net as much as I want. On TUAW the article was saying it was likely that AT&T would force those "grandfathered" into changing to a new data plan when they renewed. The above article pretty much says that AT&T is claiming that whether we renew or switch to another smartphone and don't switch data plans that we should be ok.
I'll keep my fingers crossed!
iPhoNettie
Message was edited by: iPhoNettie

I just read the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now. I already

I just watched the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now. I already have done this! I am a subscriber! Arrrrhhhgggg!

Hello Kathie,
Please let me know what exactly are you trying to do using Adobe online service.
You might try accessing the same service for some other PDFs and check.
Have you signed up correctly at "https://cloud.acrobat.com/" using your Adobe ID credentials.
If the same message pops up, then please visit Contact Customer Care as they could let you know if there is any problem with your account.
Hope to get your response.
regards,
Anubha

How long does it really take to get my unlimited data plan back?

So Wednesday morning I go into a local Verizon owned-and-operated store to buy a Galaxy S5 on installment plan, like I did for my GS4 a year ago. Get talked into an Edge phone plan and the More plan, and they get that unlimited data plan off my line as fast as possible and then find that I can't get Edge for another 3 weeks. So we revert the changes (in theory), less than half an hour after the original change.
So I'm just standing there reading twitter and waiting for them to fix the situation and get me back to where I was when I walked in. I was actually willing to go ahead and buy a GS5 on installment plan (as I'd wanted to when I came in), but they *really* did not want me to do that. They got the voice plan back, and put me on a 2GB plan (which is 1/3 of my average usage), telling me I'd be back on my unlimited plan with hotspot service "by the end of the business week."
Today as I'm checking at the end of the business week, no sign of my data plan or hotspot service. The folks on the social media team tell me that my service might be crippled for another 10 days while an offline team tries to fix what the folks in the store broke.
Am I really out of luck for two weeks? I got a GS5 on T-Mobile with 5GB of data, which will get me by... TMO didn't seem offended that I wanted a GS5. But if I have to "be careful" with my data (as the store manager put it) on Verizon for two weeks, I may as well forward the phone and power it off.
At least I know never to set foot in this particular Verizon store again... last year they wouldn't sell me a GS4 "in case someone came in and wanted to upgrade" so I went to another nearby location. If my plans get unbroken, I'll either go to that other location or check eBay for my GS5.

Think of this and be amazed. If Verizon is trying its best to get customers off unlimited data by any means possible, and quite frankly tell you once you purchase any device on subsidy or the Edge program you lose unlimited. Now the Worry Free Guarantee states within 14 days if you change your mind you can pay a $35 restocking fee, and go back to your old plan.
However they no longer offer unlimited data so they give you this line of it has to be set back manually (inactive price request) and then it gets denied. Then they say it has to be submitted again for approval and then it gets denied. So why have a worry free guarantee?
And think to yourself, a plan they can remove in minutes takes them weeks to give back? They don't give it back. Search the forum.
Good Luck

Upgrade to Unlimited BT Infinity 1: post-order iss...

A little earlier I accepted an emailed BT offer to upgrade from the Infinity package I have with a monthly limit, to Unlimited BT Infinity 1. Went through the online process, upgrade was confirmed online and now I have two issues.
(1)
The emailed offer clearly stated in one of the terms notes at the bottom (relevant extracts only):
... by invitation only to existing BT Infinity 1 customers signing up to the Unlimited Infinity 1 and Unlimited Weekend Calls package for 12 months. ... At the end of the minimum period of 12 months. ... You must stay on the Unlimited Infinity 1 and Unlimited Weekend Calls package for 12 months and you may not downgrade. ...
HOWEVER, the emailed order confirmation now received has this:
Your contract is for: 18 months. starting on 04 Mar 2013.
Questions:
(a) Why has the contract term I thought I was agreeing to increased from 12 months to 18 months, and who/where do I contact about it?
(b) Why does the new contract term start from 4 March and not now?
(2)
During the ordering process I had to set up a BT ID.
I'm not really sure why, as I already had one -- probably not called a BT ID at the time it was organised as I've had it for donkeys years, but it allows me to log in at BT's pages and see my billing, online usage and so on. Nevertheless and despite this, I "played ball" as there didn't seem to be an option for saying I already had one, or ignoring the step, so created this second ID with a new password, security question etc. Whether it will now replace the older one, or whether I'll now have two, I've no idea. But it said I would receive an email to activate it...
... which I did. Clicked the LINK from there and now in the middle of the activation process online, but really don't know what's going on as I'm being asked to choose a password and security question all over again. I've entered the same ones as I did during the ordering process, but don't know yet if this will be accepted or not, as I've hit a snag a bit further down -- this is what I need help with.
In the section for "Alternative ways of contacting you" there are two fields for a mobile phone number and an alternative email address (from my BT one), plus a radio button for "I don't have alternative contact details".
I don't have a mobile phone but do have an alternate email which I don't mind them having, and NEITHER of these fields was marked with a star meaning it was a required field (as most of the others were), so I filled in the email field and left the mobile one blank. But having completed the rest of the form I clicked to Continue and it won't let me! A red exclamation triangle's now come up against the mobile number box saying "Required field", presumably because I've left it blank. I tried putting in a dash, then n/a , but it won't have it ("Please enter a valid mobile number").
Aaaarrrghh! What do I do? All I can think of is to use the radio button to say I don't have any alternate contact details, but that's illogical when I do (the email addie): it could be helpful for them to have it if ever I can't access my BT mail for some reason.
So any ideas on that one too? Or again, who could I contact to get the ID activated, who could get round this mobile number requirement?
Many thanks.

Thank you, will try the Chat option tomorrow (or rather, considering the time now, later today).
On looking again at the order confirmation it's odd, because that date of 4 March for the contract is there, as copied iin my original post, but I've only just realised it's 2013, not 2014! (and actually early March last year is about when I first changed to Infinity from an ordinary broadband package).
So there is still a contract date/length question, but it's now different! Is it 18 months from last March, or 12 months from now??? Very confusing.
Lower down last night's email are two further dates, although the word "contract" isn't included:
Your new calling plan starts on: 09 Jan 2014
Your broadband starts on: 09 Jan 2014
I'll also try with all the zeros for the mobile number as you suggest (was scratching my head about how I could check it, then the penny dropped... just ring it. Duh!!)
Thanks again.

I am trying to download the new episode of Game of Thrones on my iPad. We are currently travelling in Italy and have an unlimited pre- paid data plan with the Italian carrier Wind. When I try download the episode through iTunes I get an error message

Hi there, traveling through Italy with my iPad. Purchased a unlimited prepaid data plan with Italian carrier WIND. Has been working excellent, but when I try to download a new episode of Game of Thrones, I get an error message which says that I have to connect to a wi fi network or download the episode on my MacBook. Why can't I download using the microsim and prepaid data plan? Any help will be great thank you!

Unfortunately downloads larger than 20mbps require wifi due to most carriers having data limits. This "requirement" keeps people who are not familiar with data and what takes up a lot of data from going over.

Save your Unlimited. B4 you get rid of it read this.

First, If you are going to get a new phone and you have unlimited you will lose the unlimited unless you pay full price for the phone or bring a phone you bought to Verizon. Lets be clear about that first because Verizon Employees might not tell you that. Second, Find out from several employees if switching from unlimited to a regular plan is right for you. It really might work for you and you may save money but if you are like my husband who uses his phone for work then switching out of the unlimited will not be wise.
I want everyone to hear my story because it is wrong what Verizon did. Not only did their employee lie to me saying we would save more money if we got out of our unlimited (we now pay an extra $40.00 a month and i dont even have a smart phone yet) But Verizon wont fix the problem. Below is the letter i sent to them and in response a lady name Amanda from there offices said "i dont think i can give you back your unlimited." I called her and left a message to ask who else i could speak to and she never called me back. Dont let this happen to you !!!
Here is the letter
Greetings,
I have been a reliable and loyal Verizon customer for 10 years. I have also converted my family members to Verizon customers as well. The reason I have been a customer for 10 years is because I have never had any problems with customer service until now.
I bought the iphone5 for my husband’s birthday in March/April. I had an extended conversation with one of your representatives about the data plan that would work best for my husband. She told me that taking him off the unlimited plan would be the best option for him and in the end we would save money, especially when I get my smart phone. I emphasized to her how much my husband is on his phone, and she said it would not be a problem. This of course was not true. I took her word for it and decided to opt out of the unlimited. Half way into the first month of the new plan my husband had to increase his data and as soon as this happened I called and spoke to another representative. The woman transferred me to a supervisor and this is where things took a turn. This manager Joanne or Joana was beyond rude to my husband and I. She told my husband not to use the phone when he didn’t need it and it was our fault we opted out of the unlimited plan and there was nothing she was going to do about it. Live with it! Wow really?? Is this how you speak to paying, loyal customers? I work in a well-known steak house and the way we deal with customer problems is nothing like the way I have been treated by this company.
After speaking to Joana I have called many times. Your representatives tell me there is nothing they can do but they will have a manager call me back and days go by and nobody calls. This happened 3 times. I had a supervisor give me a number to the corporate office that was a wrong number. In the mean time our bill has gone up $40.00 and still no one is helping me. After many empty promises and so many different answers from your representatives finally a solution comes. Over a month ago I spoke to a woman who said she could put our plan back to the unlimited service because I was a loyal customer and always paid my bills on time. At first she said she could not do this because of how many months it had been since I got the phone but I told her I called from the first month I received the phone and have not stopped calling. After a long wait on the phone she came back on the line and said by the next billing cycle I will see the unlimited plan back in effect. I was thrilled and so thankful for her helping me with this problem. (Please listen to the recording of this conversation of the verbal contract this woman gives me) This was another lie. I called when I realized the plan had not been changed back to the unlimited. The representative told me that it was only a request and the representative should have called me to tell me it was denied. The woman offered to put in another request and would call me to let me know the results. She obviously never called and my request has been denied again.
I have spoken to many of your representatives with no avail. They have deceived me from the very start and I believe it is more beneficial to your company that we don’t have the unlimited. Many of your employees told me they would have never suggested we get off the unlimited plan due to the fact of how much data my husband uses. Now that says it all!!
I feel I have been mistreated and definitely MISLEAD by your company. I would like for things to go back to where they were before I was lied too, and I would prefer not to hear that I have waited too long or it’s no longer a plan we offer or there is nothing you can do because there is ALWAYS something you can do. I would like to have my unlimited plan back and if you will not do that for me than I ask that you wave my cancelation fee so I can cancel my plan. That’s the least you can do.
Verizon is a huge multi million-dollar company and apparently they are no longer worried about how they treat their customer. Your company may have the best coverage but I would rather be with a company who doesn’t have the best coverage but is honest, fair and treats their customers with respect.

This issue is usually caused by fingerprint software like TrueSuite that isn't working properly in the current Firefox release.
Some have reported that enabling this plugin works if it is currently disabled, but best would be to remove the plugin.
*https://support.mozilla.org/kb/Troubleshooting+plugins
You can find the installation path of all plugins on the <b>about:plugins</b> page.
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
See also "Manually uninstalling a plugin":
*https://support.mozilla.org/kb/Troubleshooting+plugins

Verizon sales associates and or customer service personnel practice deceitful behavior in order to eliminate unlimited plans in any way they can..

I called up customer service n order to shut off one of my lines as a disciplinary action towards one of my children. I'm sure its a fairly common event. As I was completing this task, the representative advised me that instead of paying the data plan at 30.00 dollars a month, I should shut off the data for the duration of this lines shut down. Well that was very nice indeed! here my company is trying to say me money. after all, I'm not using the line, why should I pay for data that I would not be using.. Okay! That's great!!! Thank you very much. You see, I had told them I was taking it down for 3 or 4 months so my child could raise their grades and prove their ability to graduate high school. At that point I would turn it back on. So great! The line is off and I'm not paying data! Only thing that is affected is the length of the contract. It would be extended the same amount of time as the phone line was of.. This is reasonable.
FAST FORWARD! My daughter graduates with HONORS!!! Yes I'm proud of her. So first things first. She did as she was told. She get her phone back! Now I go and turn on the line and find afterward that my once unlimited plan for that phone will now be charged at 2 gigs per month and Verizon has thrown out my unlimited data package on this phone line! I ask why. They state that since I choose to voluntarily shut off the data package, I forfeited my grandfathered unlimited package on this line. I also was told that since the line was shut off for more than 60 days that they would not restore my plan based on the fact that I voluntarily shut it off and canceled my data package for this line. Okay! That's great!!! Thank you very much.Sound familiar? The nice representative who was saving me money every month never told me I would loose my unlimited data package if I shut off my data after I suspended my line need less to say, ON THEIR ADVISE!!! So as far as I'm concerned, the representative was just following the call from above to do what ever they had to in order to get rid of unlimited data lines. After all, Verizon sold millions of data ready phone knowing full well that their infer-structure couldn't handle the mass influx of data being pull in by happy unlimited data customers!! So one on the most powerful communication companies on the planet has turned to lies and deceit and misleading tactics to get back any little bit of operating space in their systems, no matter what it costs their customers. After all why should Verizon have to pay for upgrades.How will they ever survive!! How you ask?!?!? Why it's simple. Put the cost back on their own customers. After all, If they want good service make them pay for it. If they don't pay enough ( myself 310.00 a month average for 3 lines!) then hell, charge them more!
I was lied to and misled by a Verizon representative. They cancelled my unlimited data package with out explaining that if i did cancel it at that time i would not get it back! this all after I questioned the fact that I was concerned about losing the package. I was assured EVERYTHING WAS OK AND IT WOULD NOT BE A PROBLEM.
I filed a complaint with customer service on 6/2/12 concerning this matter and was told that it would take up to 14 days for this to be reviewed and at that time I would be contacted by a manager involved it this type of problem. So today 6/12/12 , after waiting 11 days decided to call and see how this process was coming along. Come to find out, my dispute was denied on 6 /5/12 because I voluntarily shut off the data package and the line was off for more that 60 days. these two things were never told to me when I questioned their recommendations to save me money. Also when i filed the complaint on 6/2/12 i ask the rep if she was writing down my side of this story so they would know why i was not happy about all of this.. her answer, NO.What i had to say wasn't relevant to her peaceful afternoon now that i had called up and ruined any chance of a quiet spell I assume.
With all these considerations I formally request that Verizon restore the unlimited package to this line. THAT WOULD ONLY BE A FAIR SOLUTION SINCE I WAS RAILROADED OUT OF IT BY A DECEITFUL EMPLOYEE!
That said, I will be filing a complaint with the BBB and also posting this story wherever relevant around the world wide web.I'm an Honest person but don't cheat me out of what I have. when I'm right I know it. this is not right. please make it right.
I am saving a copy of this letter just in case there is an accident and this post is mistakenly deleted. That way I can restore it so as to warn other customers or even better, future customers to be aware that they to may run into problems with their account if they take the friendly advise of the representatives they are supposed trust with their accounts!!

$310 a month for 3 lines? Wow. How the heck?

Verizon's "Network Optimization" on 3G Unlimited Plans

I'm sure that this has probably been discussed here before, maybe numerous times since I don't frequent these boards, but since it is something that is now impacting me and since I've noticed others posting threads here and other forums about sporadically slow speeds with Verizon 3G during certain times of the day without any mention of this being the cause I thought I would share my experience with it first hand.
I just found out about it yesterday when I called Verizon to complain about the performance I've been having off and on the last few weeks during peak times of the day (Download speeds in the 100-200Kbps range) for my 3G service and what I soon found out from the rep was that in December there was a "feature" added to my account called Network Optimization which basically is a means to throttle users who have 3G Unlimited plans and use the internet in areas which they deem as being congested. Any time you go over 2GB in a past billing cycle even though your on an Unlimited plan your up for it to be added to your account.
And in a way I could understand them needing to crack down on really high users which I myself no doubt fall into on certain months since I have a Business Unlimited plan and I'm on the computer for hours every day using it with constantly refreshing websites, checking e-mails, and then downloading Windows and Mac updates and at times large files that I need. So it's nothing for me to hit 10-20GB in a month's time, especially around the holidays.
But the biggest problem that I have with it is the fact they're free to add it to your account every time you go over 2GB in a month and reside in what they consider a congested area. Because someone that is on an Unlimited plan, and especially a Business Unlimited plan, should at least be given a cap of 10-12GB before they add on this "Network Optimization" feature to throttle your speeds because they are offering 10-12GB packages to Smartphone users without adding any Network Optimization to their accounts if they reside in a congested area and those types of users are in far greater number than those of us using laptop connect plans.
But it all boils down to Verizon wanting to force the grandfathered Unlimited users into giving up their plans and signing new 2 year agreements on a more expensive tiered plan than it has anything to do with improving the network in congested areas. If they wanted to improve the network in congested areas they would be cracking down on the Smartphone users who are using mega amounts of data to constantly stream Youtube and Netflix all day but they don't. Or better yet how about spending money to upgrade the 3G towers that are congested instead of throttling your users and continually taking on more new users? Yeah like Verizon is actually going to do something like that right.
Anyways I'm a little ****** off at Verizon at the moment since this is the only internet option I have available to me out here in my rural area and I have to have it for my home business so I can't just drop them yet as much as I would like to until they absolutely force me to.
Is anyone else here facing these same troubles at the moment with your supposedly Unlimited plans and care to share your experience so far?
If you want to read more about Verizon's Network Optimization feature and who they're targeting you can do so here:
http://support.verizonwireless.com/information/data_disclosure.html

Tidbits wrote:
Twohothardware wrote:
You missed the point of what I just said. I didn't imply that there isn't a clause there for them to be able to legally enforce bandwidth caps on the unlimited plans if they wanted to, what I said is that there is nothing fair about having a "Network Optimization" throttle added to your account each month you go past 2GB when there is no Network throttling being done to the largest percentage of users who are on Smartphones.
If Verizon is capable of offering 10-12GB packages to Smartphone users with NO throttling then why are 3G Unlimited laptop connect users including those with Business accounts that require the most bandwidth being hit at only 2GB? Why isn't the excessive usage cap at something more "fair" like 10-12GB? And why are you even needing to throttle the laptop connect users who only make up a small percentage of your customer base in terms of bandwidth used compared to the iPhone and Nexus users?
Huge difference in price paid. Simply put the people who are paying more money are paying for their bandwidth. Bandwidth isn't free for Verizon. All carriers when they offered their unlimited plans they were overselling their network then realized they can't handle the capacity when devices started to get more sophisticated too quickly.
For the people that come on here and say there is no difference in computer data and phone data... YES there is a difference. I have personally tested it out multiple times and on a laptop I can use 5times the amount of data in the same 1 hour period than I do on my cell phone going to the same sites. The difference is background data, and the speed(jumping between sites, tabs, and bookmarks) you can surf the web is different between the two which people ALWAYS overlook.
$60 vs $80 is not that huge of difference in price paid, what is a huge difference is 2GB and 10GB. And yes you can use far more data on a computer or laptop than a smartphone, even though laptop connect users only make up a fraction of Verizon's customer base compared to Smartphone users, but that is exactly why it is ridiculous that you try and cap Unlimited 3G desktop/laptop users at 2GB but then offer 10-12GB tiered plans to Smartphone users who aren't the ones that need it. And that is something that obviously you and Verizon are both overlooking.
Let me ask you this, do you personally have a DSL or Cable connection at home outside of your Verizon 3G/4G service? What about at work?

Unlimited RT

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