Unread items in folders are not shown

I recently upgraded to Office 2013 and use Outlook as my primary mail client for work. In Outlook 2010 when a folder had new/unread mail in it the folder would bold and show the number of unread items in the folder. I have not successfully gotten
this to work on Outlook 2013. I have selected the properties of the folder and tried to have it show the total number of items in the folder as well as only the unread ones. Neither of these numbers show up next to the folder. This is causing
some significant frustration because hours are going by without me realizing that I have unread email. How do I make outlook show the unread items count for each folder?
Please help!
Thanks!

Hi,
Please right-click the problematic Outlook folder, click Properties and make sure “Show number of unread items” is checked in Outlook 2013.
Regards,
Winnie Liang
TechNet Community Support

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