Unwanted "spam" from "BestBuy"

I want to report spam from phone number 508 208 5458 how do I stop these? says that I should login that I have won $1000!!! hahaha!!!

You can forward them to [email protected]

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SPAM from my website

I have been receiving up to 1000 emails per day, mostly returned undeliverable messages. They come from my business website which is on a host server. Does this mean that my computer is being used to send out SPAM or is the host sending out spam? Can I download software that will prevent this? Usually the prefix part of the email address is garbage, such as "[email protected]". If I could limit the prefix part to just two names it would help tremendously, but the person who handles my website says she doesn't know how to do this.

Hi Bruce,
Along with a brody's advice. Are these spam emails mostly names that you don't have email inboxes set up for? Like [email protected], and hundreds of other seemingly random names before the @ symbol? If so, your Catch-All is set wrong. Whether you're using a web hosting service, or have your own email server, you need to change the Catch-All to Bounce. Here are the differences in the usual three choices.
Bounce (Recommended)
All e-mail messages sent to your domain(s), except for the specific addresses that you configure, will be returned to the sender and not delivered to your account. By returning (or bouncing) the message to the sender, you are protecting yourself from unwanted spam. If the message is legitimate but was simply sent to the wrong address, the sender will be notified that the address is not valid.
Save
All e-mail messages sent to your domain(s), except for the specific addresses that you configure, will be saved in a temporary mailbox. Most (if not all) of the e-mail in this box will be spam. If messages are legitimate but were simply sent to the wrong address, you will likely need to search through the unsolicited messages to find them.
Trash
All e-mail messages sent to your domain(s), except for the specific addresses that you configure, will be deleted. This option should be used if you are positive that you do not want mail sent to any addresses other than the ones that you have created.
Yours is likely currently sent to "Save", which allows any incoming mail with your domain name after the @ to appear in your inbox, even though the email inbox doesn't exist. The "Trash" option will essentially do the same thing for you, but bouncing at least creates a bit of a headache on the spammer's end by making them deal with all of the ones that get bounced back to them.

WARNING---do NOT buy phones from BestBuy

I attempted to purchase a phone online ans was referred to the customer service line to purchase, it took over an hour to purchase. I spoke with two different people one that took all the order information which I then had to repeat over and over and over to the person who was to place the order. As soon as I was transferred to him I received a call form an 888 number to which I did not answer. After the order was finally completed, I recievd another call form said 888 number, I called the number back and it asked for an 9-digit order number (BestBuy's order number is longer then 9-digits) and said to go to whereismyphone.com(NOT a bestbuy website). Either:
BestBuy is sharing customer's information
BestBuy is still using the wire fly affiliate for phone orders or
BestBuy's system is being hacked
No matter which it is, I am not pleased!!!! An hour after receiving said call form the 888 number I received a txt msg asking for my acct # or last four of my SSN so that my number can be ported over. Funny thing is that all that information was given to BestBuy over the phone several times! I called the number that was in the txt and they claimed to be sprint (the carrier I was getting a phone with) and were asking for the same information but as stated before they would have that information already becuase bestbuy would of provided to them. The guy could not give any proof that he was with sprint and was ignoring half of what i said, he even brought another person on the line to activate a phone and get personal information for a phone I clearly stated I JUST purchased hours ago and that I did not have! Sounds sketchy!!!! I have tried to cancel my order, have called BestBuy and BestBuy Mobile and have been on hold for 40min. and 20 min. I finally spoke with a woman from BestBuy Mobile and she said I would have to decline the package (which I can not do because I live in an dormitory) or return it for a refund...we will see how that goes. She also stated as well as her manager, that they are not affiliated with who ever called and txted me...sounds like there is a leak in BestBuy's system how else did they receive my information? All this just to purchase a phone...ridiculous! I will only being purchasing phones directly from the carrier from now on and I suggest you do the same!

It's not unheard of that the carrier would need more information to complete a number port from another carrier. They may have needed some information in order to put it through, such as your old account number. This should have been done automatically when you ordered the phone through Best Buy, but sometimes it does need to be done manually.
As for the rest of your situation, I have no knowledge of those events, but you forgot a fourth possibility: there was no relation between ordering a phone from Best Buy and receiving unsolicited phone calls.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!

My apologies for the lack of photos, here is my post again with photos.
I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!
iPhone 6, iOS 8.3, Also an issue on my iPad mini iOS 8

HT1338 I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system?

I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.

Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there.

HT4915 I share my iTunes accont with my kids. Many of the songs that they purchase, I do not want in my iphone Library, and I don't want them to play when I have my phone on shuffle. How an I remove unwanted songs from my phone library?

I share my iTunes accont with my kids. Many of the songs that they purchase, I do not want in my iphone Library, and I don't want them to play when I have my phone on shuffle. How an I remove unwanted songs from my phone library withot affecting their devices?

These are the downsides of a shared library because if you delete the song from your library it will get also automatically deleted from your kids library. If you want to proceed then please follow this guide: https://support.apple.com/kb/HT4915

How do I remove unwanted updates from the App Store?

How do I remove unwanted updates from the App Store? So you understand better what I'm referring to:
I have the App Store icon in the Dock. When there's an update a red number appears on said icon. Well, I went to check on the updates and it's for 4 different applications I either no longer have or use. One of them is an update for Lion OS users. I'm still on Snow Leopard, so it doesn't even apply to me.
So there they sit... I'm not going to download the updates... so how do I get rid of them?

Hi Andy ..
no longer have or use
If there are updates available for apps you have deleted, try this.
Go to ~/Library/Caches/com.apple.appstore
Move the Cache.db and Updates files from the com.apple.appstore folder to the Trash.
Empty the Trash, restart your Mac.
For any apps you still have installed but do not use, the updates will still be available from the Updates top of the App Store window and show on the red badge on the App Store icon in the Dock.
edited by: cs

How can I delete an unwanted template from 'My Templates'?

How can I delete an unwanted template from 'My Templates'? I created this in error and cannot find a way to remove it. Thanks for all help.

Pages stores those you created & saved as templates in (your account) > Library > Application Support > iWork > Pages > Templates > My Templates. The user's Library is hidden in Lion but it is easy to open. In Finder, hold down the Option key while clicking on the Go menu & your users Library will appear about halfway down the list.
I suggest you update your profile to show your current version of OS X. Click on "Your Stuff" at the top right of this page & choose profile (bottom of the list) then click edit.

The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do?

The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do? When i go to the camera, it is stuck on a black screen. the only way to use my camera is through other camera apps, but if I try to switch it to the front camera, it freezes again.

If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

How do I remove unwanted songs from my iPhone?

When I downloaded 7.0.3 I can no longer delete unwanted songs from my iPhone. I have synced it over and over with "only checked songs". No avail. Any help out there?

These are the downsides of a shared library because if you delete the song from your library it will get also automatically deleted from your kids library. If you want to proceed then please follow this guide: https://support.apple.com/kb/HT4915

I deleted unwanted photos from my iPhoto library, emptied iPhoto trash & Finder trash... this did not free up disk space. please help!

I deleted unwanted photos from my iPhoto library, emptied iPhoto trash & Finder trash... this did not free up disk space. please help!
I have a 15-inch MacBook Pro (Late 2011) with OS X Mavericks 10.9.5
Last week, my 500 GB Harddrive had 120 GB free space. I was feeling crumby and decided to make productive use of taking a day off to lounge around. I snuggled up with my laptop and dedicated hours to meticulously combing through my iPhoto Library. I had 13,000 pictures, and I got rid of those I didn't want. Having said "sayōnara" to about 6,500 pictures, I then emptied the iPhoto trash and the Finder trash. I took delight in the iconic paper crumpling sound of them vanishing into the digital void.
Everything seemed perfect: the photos I loved were still there, the photos I loathed were gone, both trashes were beautifully empty. Having thrown away all of those awful, boring, and unflattering images of poorly light lunches and selfies gone wrong, my iPhoto library was half the size as before! I felt renewed, a little lighter, somehow more free, and I expected my hard drive to be a bit different to.
I eagerly checked my storage stats. My heart sank to see that my 120 GB of free space, was still only 120 GB of free space. I restarted my MacBook; this did not help. I restarted it the next day; this also did not help. It's been 5 days and the hard drive still has 120 GB free space. This is not an emergency and it will probably be a good while before I clutter my laptop to the brim. Yet while I am glad I don't have to see cringeworthy pictures of my ex's unmentionables every time I'm showing off things I do want to remember, I'm still disappointed and now obsessed with solving this mystery.
What is going on? I don't see them, so where are they hiding? How do I get the free space I should have earned from throwing away 1,000's of photos?!

Thank you, Terence!
Yes, I only emptied the trash when it was really full, once I waited until the trash cans contained 2,600 photos and then I emptied them - Oooops! In the future, I'll keep in mind your suggestion of deleting less than 100 photos at a time.
I downloaded the iPhoto Library Manager and used it to rebuild my iPhoto. After a few hours of rebuilding, it generated a new copy of my iPhoto Library. This versions was nearly identical to the original (it was missing 5 photos and was therefore only 5 mb smaller). I guess my Library wasn't defective.
I checked my storage stats, and interestingly, using iPhoto Library Manager did help with the problem that developed after I re-indexed my hard drive. My hard drive is able to properly recognize data categories again, instead of listing almost everything as "Other". Understandably, my free disk space changed from 120 GB to about 60 GB, because my hard drive now contained a second copy of my iPhoto Library as well as iPhoto Library Manager. It seemed like all I needed to do was throw these away, but when I emptied the trash, my problem was not solved. My Hard drive now looked like this:
It appears to me that when I empty the trash, the things I throw away are just hanging around as backups instead of leaving! I went into System Preferences and turned of my time machine OFF. Now my hard drive looks likes this:
The back ups of the iPhoto files, and the program which I deleted, are still on my hard drive some where but now they are listed as "Other" instead of "Backups". Do you know where they might be and how I can delete them for good?

How can I remove unwanted downloads from my macbook pro?

How can I remove unwanted downloads from my macbook pro?

Go to the Download folders as specified in the browser's or mail app's preferences and delete what you don't want to keep.

My contacts are receiving spam from my email, how can I stop?

What is the best way to scan for virus on my MacBook Pro (OS X 10.5.8). Yesterday at 10am I started receiving numerous bounced emails in my inbox from random contacts in my address book-some that are very old and I haven't used for years (hence the bounce-back). Also had a few friends email me back saying they were getting spam from me. Shut down my computer and it seemed to stop, however this morning at 10am it started all over again! Yikes! I have three mail accounts including yahoo mail which is where some of the contacts came from originally, although I have since added them to my Mac address book. What is my best course of action? Thanks for your help!!!

Yahoo email is famous for beiing hacked and has nothing to do with your computer. Most of the time.
That is not to say it is your Mac that is doing this.
If you really think it is something on your Mac then turn it off for a day and see if these contacts are still gettig emailsfrom you on that day. If they are and you did not use your computer that day then it is your Yahoo email system that has been hacked.
Also what you could do right now is log on to your Yahoo email and change the password. If the emails stop then again it is your Yahoo email acount that has been hacked and not your Mac.

I need urgent help to remove unwanted adware from my iMac. Help!

I need urgent help to remove unwanted adware from my iMac. I have somehow got green underline in text ads, pop up ads that come in from the sides of the screen and ads that pop up selling similar products all over the page wherever I go. Its getting worse and I have researched and researched to no avail. I am really hestitant to download any software to remove whatever it is that is causing this problem. I have removed and reinstalled chrome. I have cleared Chrome and Safari cookies. Checked extensions, there are none to remove. I need to find an answer on how to get rid of these ads. Help please!

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/Application Support/VSearch
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchAgents/com.vsearch.agent.plist
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I buy lock iphone from bestbuy last 6 months ago. so i still can't unlock it yet.

i buy lock iphone from bestbuy last 6 months ago.i can't used it right now.because it still can't unlock, it yet. i saw from official apple web sit (http://store.apple.com/us/product/MC603LL/A?afid=p219|GOUS&cid=AOS-US-KWG) is now selling unlock iphone4. that is why i asking the request to get my phone to unlock. when i buy from bestbuy i have to pay full amount of money.and is without contract. but I have to pay full amount of money. so at least your apple service must do for unlock to iphone4.

First, you're not talking to Apple here -- we're users just like you who try to help others, Apple employees rarely participate.
If you bought an iPhone from Best Buy 6 months ago it was locked to a particular carrier. You cannot unlock such a phone -- the only way to get an unlocked iPhone is to buy an officially unlocked one, but that's not what you have.

Unwanted "spam" from "BestBuy"

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