Update Resources in CCX resources list

how do I edit the resource list in CCX resource?
I need to change one of the team members in the resources list
when I go to user configuration, it says "Agent capability cannot be modified in Cisco Unified CCX.

That sounds correct. Under User Management is where you assign roles such as: Admin, Supervisor, and Reporting. Agents are created in CUCM by assigning the IPCC Extension field to the End User.
Depending on the change you are looking to make, it might be in the screenshot you have provided (RmCm > Resources) or in CUCM End Users.

Similar Messages

API to update resource Planning list in Oracle Projects

I have found the following API to update the RPL in Oracle Projects.
PA_PLAN_RES_LIST_PUB
My question is this API updates the RPL only at the Definition level, is there any way that once we update using this API , the changes to be reflected to RPL assigned to the Project Templates.
We cannot check the check box for Centrally Controlled at the RPL setup due to some business reasons.
Pleasae let me know if anyone has any idea about this issue.
Thansk
Sunil

You can have customization/trigger on the planning resource list table, whenever it is updated, it checks for the templates which it is being used and it updates it accordingly.
You may have to careful that the trigger is not mutating though !
Thanks,
Sathish
www.projectsaccounting.com

Using Update Resource User

Hi,
I have a requirement where I need to update a user who is not in IDM but in the resource, I need to update few attributes of this user in LDAP.
Here is what I am doing to meet this,
I am calling the subprocess Resource Object Retries where
op =updateResourceObject,
objectType=user
user = user object I builtWhich is most similiar to Out-Of-Box workflow Update Resource User
My workflow works fine for when the user in windows NT (not in IDM) is updated, but when I am doing this for a user in LDAP, I am getting Objet class violation (error code =65) . I tried passing object class as
<list> and <LIST> //xml Object and XPRESS .Still it is the same.
I need some rescue here.
I was wondering where is the Out-of-box Update Resource User
method called.
If any one has worked , using updateResourceObject service ,
help me.
thanks,
pandu

Hi pandu345,
Hint to reduce side effect error - one thing about objectclass violations:
Consult the directory server error log to see which attribute caused the error!
In case you modified the schema to be nonconformant to already existing entries you will always get objectclass violations not matter what you try to modify. (I have suffered that already in a non-IdM-but-ldap environment)
/h

Use ProvisioningService to update resource atribute on AD from eventhandler

I want to update resource attribute on connected AD from modify user eventhandler.
I found oracle.iam.provisioning.api.ProvisioningService API.
Have you any experience/example to use this object/metods for getting resource attribute and set it based on the bussiness logic from update user event handler?
thanks
a.

have you tried like this:
oracle.iam.provisioning.api.ProvisioningService ps = oimClient.getService(ProvisioningService.class);
List<Account> userAccount = ps.getAccountsProvisionedToUser(userKey);
if (userAccount != null) {
int index = 0;
for (Account userAcc : userAccount) {
 userAccountId = userAcc.getAccountID();
 Log.d(TAG, "Account number " + (index + 1) + " ****************");
 Log.d("Account ID : " + userAcc.getAccountID()); // return OIU.OIU_KEY
 Log.d("Account Status : " + userAcc.getAccountStatus());
 Log.d("Account AppInstance : " + userAcc.getAppInstance());
 Log.d("Account PolicyKey : " + userAcc.getPolicyKey());

Soap error in update resources at kmpropertymassmaintenance.xls

I have downloaded from sdn the KM Property Maintenance Excel from Martin Hermes created on 15/5/2006
I can read properties template and read resources but when I try to update resources I get an error:
Soap Error: Deserializing fails, Nested message: XML Deserialization Error. Reference [id1] in element [Resource] cannot be resolved. Incorrect usage of reference found, chack XML for correctness..

Hi,
ok...
But I have deplayed the ear file into my NW70 SP20 portal.
Change the URL in the Excel coding.
Read the KM documents information and after this my documents metadata.
Change the meta data values and store it again.
Every thing works fine.
Please decrible the way how you have use the Excel.
Thanks and best regards
Frank

The specified Resource List is invalid while adding memeber to resource lst

HI team,
I am trying add a item to a already exist resource list in Oracle Projects by Using an API with below code but i ma getting an error Single Planning Resource failed!.
Error: The specified Resource List is invalid.
Please help me in resolving in this issue.
CODE:
DECLARE
l_return_status VARCHAR2(2000);
l_msg_count NUMBER;
l_msg_data VARCHAR2(2000);
l_resource_list_member_id NUMBER;
p_chr_temp_str VARCHAR2(512);
l_chr_error_message VARCHAR2(2000);
l_list VARCHAR2 (240 Byte) :='AS DEFAULT PRL UKH'; -- Taken from select name from pa_resource_lists
BEGIN
FND_GLOBAL.APPS_INITIALIZE(120345,51072,275,0,114);
PA_RESOURCE_PUB.ADD_RESOURCE_LIST_MEMBER(
p_commit => FND_API.G_FALSE,
p_init_msg_list => FND_API.G_FALSE,
p_api_version_number => 1.0,
p_resource_list_name =>l_list,
p_resource_list_id =>1061, -- Taken from select reource_list_id from pa_resource_lists
p_resource_group_alias =>null,
p_resource_group_name =>null, --
p_resource_type_code =>NULL,--'ORGANIZATION',
p_resource_attr_value =>'ORGANIZATION',
p_resource_alias =>'TEST12345', -- Alias Name
p_sort_order => PA_INTERFACE_UTILS_PUB.G_PA_MISS_NUM,
p_enabled_flag => PA_INTERFACE_UTILS_PUB.G_PA_MISS_CHAR,
p_resource_list_member_id => l_resource_list_member_id,
p_msg_count => l_msg_count,
p_msg_data => l_msg_data,
p_return_status => l_return_status );
dbms_output.put_line(SubStr('p_return_status = '||l_return_status,1,255));
dbms_output.put_line('p_msg_count = '||TO_CHAR(l_msg_count));
dbms_output.put_line(SubStr('p_msg_data = '||l_msg_data,1,255));
dbms_output.put_line(SubStr('l_resource_list_member_id = '||l_resource_list_member_id,1,255));
IF (l_return_status != Fnd_Api.G_RET_STS_SUCCESS) THEN
dbms_output.put_line('Single Planning Resource failed!.');
IF (l_msg_count > 0) THEN
p_chr_temp_str := SUBSTR(Fnd_Msg_Pub.get(Fnd_Msg_Pub.G_FIRST, Fnd_Api.G_FALSE),1,512);
FOR I IN 1..(l_msg_count -1) LOOP
p_chr_temp_str := SUBSTR(Fnd_Msg_Pub.get(Fnd_Msg_Pub.G_NEXT, Fnd_Api.G_FALSE),1,512);
END LOOP;
dbms_output.put_line('Error: '||p_chr_temp_str);
END IF;
END IF;
END;
Thanksin Advance,
Regards,

You can do it one of two ways:
1. Change the rule of the top level to deny everything.
or
2. Add a rule below your "map C to Z" to deny everything.
The way it works is that when SGD finds a local drive, it'll try find a matching rule. If it doesn't find it, it'll go up the datastore structure and check for rules. And the first rule that applies, it'll use that rule. So, in your case, when SGD sees drive A (for example), it looks at the rule of the person (or profile) object and it does not find a matching rule since you only have one rule (map C to Z), so it goes up the datastore structure, and try finding a matching rule. Since you have no other rules in between, it goes all the way to the top and try to map drive A to "U" (default first drive letter).
Hope this helps.

Need to update resource name in user XML

Hi Friends,
I Need to update resource name in user XML. Suppose I have one user say 120120 and he has resource "ABC" assinged to him.
When I rename resource "ABC" to "XYZ" and search the user 120120, it is showing me "XYZ" resource is assinged to 120120. this is right.
But same thing that is resource "XYZ" is not getting updated in **User XML**.
Thanks,
Sun_SIM

Hi William,
I don't know of any standard report of Function module which will directly update the addrress of location , however you can develop a custom report for update of addreess of plant from R/3 to SRM using the Function module "BUPA_ADDRESSES_GET' , "BUPA_ADDRESS_CHANGE" and table 'ADDR'.
use " BUPA_ADDRESS_GET" to get address number using the partner id of location.
search on table 'ADDR" with the address number to get the address detail .
compare the address detail with the R/3 plant address.
use function module "BUPA_ADDRESS_CHANGE" to update the address.
hope this would help.
Please reward points for helpful answer.
cheers!!
Iftekhar Alam
Message was edited by:
iftekhar alam

How to update resource content (XML Versioning)

Hi,
How to update resource content in the resource_view?
I am trying to use XML Versioning. And not able to update the resource content using PL/SQL. Upon executing update, sql prompt says 1 row updated, but when I extract the same resource, it returns previous values. Is this a bug?
I tired the following statements:
--Create Resource
declare
bret boolean;
begin
bret := dbms_xdb.createresource('/public/test.xml','<Test>Version 1</Test>');
end;
--Update Resource
update resource_view
set res = updatexml(res, '/Resource/Contents/Test/text()', 'Version 2') where any_path = '/public/test.xml';
--Extract the resource
select extract(res, 'Resource/Contents') from resource_view where any_path = '/public/test.xml';
EXTRACT(RES,'RESOURCE/CONTENTS')
<Contents xmlns="http://xmlns.oracle.com/xdb/XDBResource.xsd">
<Test>Version 1</Test>
</Contents>
Any help appriciated.
Thanks

Hi,
Update the whole 'Test' element itself with the new element and value.
example:
update resource_view
set res = updatexml(res, '/Resource/Contents/*', '<Test>Version 2</Test>') where any_path = '/public/test.xml';
Hope that helps.
Savitha.

Implementing resource list filter

hi,
i'm implementing a resource list filter. i added the filter as a jar file in the lib directory of my portal application, and created a portal service which registers the classloader to CRT. In the log file i can see that the registering is done succesfully. But when i create the filter in the portal i get ClassNotFoundException.
Do i need to implement a manager too??? or is this probably just a naming problem?
thx,
Kristof

Hi Detlev,
yeah well, i was right about the naming problem, so i got the filter running now.
But another problem occured. I need to extend the DCTMResourceListFilter, so i inherited this class. The only thing i did was calling super methods in constructor and FilterResourceList, and then i got this exception. Kinda strange because there is a filter configured using this DCTM class. Any idea's??? thx
Exception ID:10:19_13/10/06_0001_4133550
[EXCEPTION]
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/every_user/general/eu_role/com.sap.km.home_ws/com.sap.km.hidden/com.sap.km.urlaccess/com.sap.km.basicsearch
Component class : com.sapportals.wcm.portal.component.base.ControllerComponent
User : E122830
at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: com.sapportals.wdf.WdfError
at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:678)
at com.sapportals.htmlb.AbstractCompositeComponent.render(AbstractCompositeComponent.java:41)
at com.sapportals.htmlb.rendering.RenderUtil.renderContentObject(RenderUtil.java:103)
at com.sapportals.htmlb.rendering.RenderUtil.renderContainerContent(RenderUtil.java:34)
at com.sapportals.htmlb.rendering.DefaultFlowLayoutRenderer.render(DefaultFlowLayoutRenderer.java:29)
at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:980)
at com.sapportals.htmlb.Component.render(Component.java:150)
at com.sapportals.htmlb.rendering.RenderUtil.renderContentObject(RenderUtil.java:103)
at com.sapportals.htmlb.rendering.RenderUtil.renderContainerContent(RenderUtil.java:34)
at com.sapportals.htmlb.rendering.DefaultFormRenderer.render(DefaultFormRenderer.java:39)
at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:980)
at com.sapportals.htmlb.Component.render(Component.java:150)
at com.sapportals.htmlb.rendering.RenderUtil.renderContentObject(RenderUtil.java:103)
at com.sapportals.htmlb.rendering.RenderUtil.renderContainerContent(RenderUtil.java:34)
at com.sapportals.htmlb.rendering.DefaultDocumentRenderer.render(DefaultDocumentRenderer.java:69)
at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:980)
at com.sapportals.htmlb.Component.render(Component.java:150)
at com.sapportals.htmlb.rendering.RenderUtil.renderContentObject(RenderUtil.java:103)
at com.sapportals.htmlb.rendering.RenderUtil.renderContainerContent(RenderUtil.java:34)
at com.sapportals.htmlb.unifiedrendering.ie5.GridLayoutRenderer.renderGridLayoutCellFragment(GridLayoutRenderer.java:686)
at com.sapportals.htmlb.unifiedrendering.ie5.GridLayoutRenderer.renderGridLayoutRowFragment(GridLayoutRenderer.java:355)
at com.sapportals.htmlb.unifiedrendering.ie5.GridLayoutRenderer.renderGridLayoutFragment(GridLayoutRenderer.java:286)
at com.sapportals.htmlb.unifiedrendering.ie5.GridLayoutRenderer.render(GridLayoutRenderer.java:39)
at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:980)
at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:127)
at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:73)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
... 29 more

[svn] 2934: Update resources/config/messaging-config. xml to reflect the recent changes to throttling code.

Revision: 2934
Author: [email protected]
Date: 2008-08-20 14:47:00 -0700 (Wed, 20 Aug 2008)
Log Message:
Update resources/config/messaging-config.xml to reflect the recent changes to throttling code.
Modified Paths:
blazeds/trunk/resources/config/messaging-config.xml

O.k. Thanks for the clarification. I poked around in my TimeCapsule router's settings (TimeCapsule is an Apple Airport Extreme router with attached hard drive for wireless backup/storage). Unfortunately, it doesn't look like I can disable multicasting with the TimeCapsule. I can change the multicasting 'rate'. Settings are Low, Medium, High. It's currently set to Low.
I did a few web searches, and found an Apple.com article: <http://support.apple.com/kb/HT3789?viewlocale=en_US> which explained how to disable Bonjour Service Advertisements. I believe this is the same thing as 'Multicasting'. The process is a modification of "/System/Library/LaunchDaemons/com.apple.mDNSResponder.plist", and a restart of the Mac is required afterwards.
I'm a bit concerned that disabling multicasting will interfere with my AppleTVs and iTunes music sharing, but I may try it next time I'm up for a computer workout. This task will require editing of system preference files, could require multiple restarts, might interfere with my AppleTVs, could interfere with my iTunes file sharing, doesn't have a documented relationship to my problem.
This is way to difficult for something that should just work. Did you say you had read something about a relationship between this bonjour multicasting and smb connectivity? If it was online could you post the link?
I'm currently able to connect to the drive using NFS, but I have to manually configure that connection each time I reboot (can't get the 'Disk Utility' configured to do it automatically). While it's working with NFS, it's not my preferred connect method (for various reasons).

IPod Unit in Computer Resources list disappears when iTunes Starts

When iTunes Starts and detects the iPod device the iPod disk resource, in computer resource list (e.g. iPod (G:)) disappears. In this way any action I made to iPod fails.
I tried all but it doesn't working.
help me....

I tried two different USB ports each a failure. Other USB items are as follows: wireless mouse + keyboard bundle, wireless network adapter, digital camera (sits there all the time), and 500 GB Western Digital external hard drive. I am on a network but nothing from the iPod or iTunes accompanying folders are shared. Originally I had G: but it is now I:.
At the moment it works again (for now). I don't know why it worked for me but I tried a non-official iPod song loader and when that didn't work I just deleted everything on the iPod (hidden files too) and the next time iTunes tried syncing it asked to set up new iPod controls. After that it stayed on the My Computer folder and I could reload songs through iTunes. I haven't tried it more than this once because I don't want to jinx it. I don't suggest my way because it was probably dumb luck.

Resources List empty

Hi all,
Our UCCX is a 8.0.2 version .After a power failure our ups didnt react as expected and our uccx had a cold shutdown. Turning it back on some agents couldnt login getting an error message "Agent login is invalid". Checking the resource list we found nothing no resources in at all, all agent can be seen in the inactive agents window. On the add resources menu i can find all agents except of those that can login. If i try to add them i get a message that the user id allready exists.
The only service that is it stopped is the archive manager which i am investigating .....
Any ideas

Hi,
Done both. Validation is fine and i ve restarted cme a couple of times.
I found a reported bug which is similar
https://supportforums.cisco.com/thread/2031228
This seems interesting
In between our correspondence, I had a Cisco TAC person connect and use CET to delete the entries in
com.cisco.crs.cluster.config.ArchiveAdminConfig
com.cisco.crs.cluster.config.ArchiveIdConfig
com.cisco.crs.cluster.config.ArchiveLeaseConfig
but i am not sure how to do it
No good.
Thanks

Planning resource list- material items and financial elements

Hi all,
I want to add material items to the planning resource list defined, HOW??
I tried that but I cannot add items from inventory,,,
Another issue, is to define financial elements,,, HOW??
Thank you,,
Tasneem

Any help!!!!!!!!!!!!!!!!!!!!

Calling a custom resource list filter within another resource list filter

Hi,
We integrated an external repository (Documentum) in KM using a connector provided by them. And we would like to filter the search results given by Trex on a property of those documents.
We thought about implementing a Resource List Filter for the StandardSearchResultRenderer (Search Result Renderer Settings) but it already uses a custom filter A provided by Documentum.
Is it possible to create a new Resource List Filter B that would uses the custom filter A + perform a filter on a property?
Thanks in advance,
Eric

Hi Eric,
Do you know if TREX indexes the properties of the documentum repository? (Sorry to ask this, but I have no access to a documentum repository here) Are the properties part of the index? Easiest way to find out is to go to Display Index Details in TREX monitor, the indexed properties are listed there.
If the properties are indexed you can probably proceed as described in the attached How To Guide from 3.2 onwards. The guide describes in the first part how to configure TREX so that it indexes DC properties from office attributes checked in into KMC- not interesting to you.
The second part (from 3.2) describes how these properties are made searchable, although they are not KM properties and not maintainable in KMC. This might meet your problem. The idea is to create a property in KMC using the property name that it has in TREX index.
Please have a look and let me know if it is a solution for you,
cheers,
Bettina
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/f2b51c01-0c01-0010-ddba-88b44076317f
Message was edited by: Bettina Knauss

Resource List Filter NoClassDefFoundException

Hi all!
I have implemented a Resource List Filter to filter out un-approved resources. However, when i run it on the Navigation iView, there is this Exception:
NoClassDefFoundError: com/sapportals/wcm/repository/ResourceFactory;
Can you help me out? The code follows:
 public void filterResourceList(IResourceList list, IParameters params)
 throws WcmException {
 IResource resource = null;
 // This seems to be the line raising the error
 IResourceFactory resFactory = ResourceFactory.getInstance();
 IRepositoryServiceFactory repServiceFactory = resFactory.getServiceFactory();
 for (int i = list.size() - 1; i >= 0 ; i--) {
 resource = list.get(i);
 IStatemanagementManager stateMgr =
 (IStatemanagementManager) repServiceFactory.getRepositoryService(resource, IWcmConst.STATEMANAGEMENT_SERVICE);
 IStatemanagementResource statRsrc = stateMgr.getStatemangementResource(resource);
 IStatemanagementUtilsResource statRsrcUtils = statRsrc.getUtils();
 IState state = statRsrcUtils.readState();
 if (!"released".equals(state.getID())) list.remove(resource);
Thanks in advance
Thiago

Hi Kumar,
this is not really correct. A NoClassFoundException is not part of Java core. There only ClassNotFoundException and NoClassDefFoundError do exist.
ClassNotFoundException is thrown when a class is explicitely tried to get loaded. See http://java.sun.com/j2se/1.4.2/docs/api/java/lang/ClassNotFoundException.html
NoClassDefFoundError is thrown when a referenced class definition within a loaded class cannot be resolved. See http://java.sun.com/j2se/1.4.2/docs/api/java/lang/NoClassDefFoundError.html
Also see for an overview http://publib.boulder.ibm.com/infocenter/wasinfo/v6r0/index.jsp?topic=/com.ibm.websphere.express.doc/info/exp/ae/rtrb_classload_viewer.html and/or http://dev2dev.bea.com/pub/a/2004/01/Webflow.html
Hope it helps
Detlev

Update Resources in CCX resources list

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