Update to iOS 4.2.1 deleted content and will not restore
I just updated my IPod touch to the latest software using the same computer that I always use my iPod with and all of my content was deleted. I tried restoring from my last backup, which seems to be from February, and even after restoring everything is still gone. I am primarily concerned with my Nike+ workout history and my playlists. Any advice?
- Were all the apps in the iTunes library? The iTunes backup does not inlcudd synced media like apps and music
- Was the restore successful, that is it went though all the steps without errors?
- Did anything get restored?
- Try restoring again.
Similar Messages
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I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!
http://support.apple.com/kb/TS3694#error1
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All music in itunes ipod says no content and will not sync music
all music in itunes ipod says no content and will not sync music
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
IOS 6 SOFTWARE IS GREYED OUT AND WILL NOT DOWNLOAD
IOS 6 SOFTWARE IS GREYED OUT AND WILL NOT DOWNLOAD
Hi Crofty1998,
If you have questions about consumer law or statutory rights for your product, you may find the following page helpful:
Apple Products and Consumer Law Rights
https://www.apple.com/legal/warranty/statutoryrights.html
Regards,
- Brenden -
TS1702 Podcasts App lost and will not restore or re-install. iOs 6.1.6
Iphone 3gs updated with iOs 6.1.6 software. Podcasts App lost when restored from backup and will not re-install from iTunes. How do I fix it?
That's because the latest Podcast App is only for iOS 7. You have to go to AppStore and re-install a version compatible with 6.1.3
-
the computer says that my flash players is out of date so I tried to update. The download starts by stops at 25% and will not continue.
Had the same problem (stalling at 25% or 30%).
This worked for me:
1. Reboot computer or use Activity Monitor to force quit any prior Adobe Flash installation process that may be still running
2. Download Adobe Flash update using this link (assuming you are using Safari or Firefox): Flash Player for Safari and Firefox - NPAPI
3. Mount flash player by clicking on flash drive icon on desktop
4. Right click on Flash file
5. Choose 'Show Package Contents'
6. Open 'Contents' then 'Resources'
7. Run file 'Adobe Flash Player.pkg'
8. Reboot computer. -
IOS 7 put my phone in recovery mode and will not restore
After updating to iOS 7, my iphone went into recovery mode and everytime I try and restore it, it errors out with an error code 9. I have tried 2 different cords and 2 different computers and it will not restore. HELP Not sure what to do from here and the nearest Apple store is 200 miles away.
Hi all,
Bit of background so I don't waste anyone's time:
IPhone 4s, itunes 11.1 (both on computer and iphone)
I too am stuck in this recovery loop. I've read all over the community and have tried the suggestions:
I put my phone in DFU mode & also recovery mode (a.e. hold home/sleep button down for 10 seconds, etc., etc., etc.) and tried restoring this way 10 different times, as some posts say it sometimes works after the 4-5 try but still no results.
On my Iphone Screen the apple logo appears and the status bar below it gets stuck about 2/3 of the way, then I get the following error message, "could not restore because of unknown error (1)".
I set up an appt. at the apple store for tomorrow, but holy sh*t what a fiasco!
Any suggestions? -
Since updating to ios 7 my itunes on the handset will not load any pictures/detail?
Since updating my ipne 4s to the new ios 7 i cannot get the itunes on the handset to work, no pictures/detail appears just along the bottom of the screen , music, film, search etc. I've also installed the latest update if itunes but it still doesnt work. Does anyone know how to fix this please?
Hello there Jodie1979,
Thank you for using Apple Support Communities.
I have a few recommendations to try to get iTunes to load fully.
First, close all the open apps:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists after that, try resetting your network setting, then test iTunes again.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
From: iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
And if none of that resolves the issue, I would next backup to iTunes and before you restore your phone, set it up as new and test iTunes to make sure that it works. Then restore from your backup and verify it still works.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
All the best,
Sterling -
After Updating to IOS 5, My Ipod Touch 4th Gen will not Sync!!
I updated my Ipod Touch 4th Gen to the ne IOS yesterday, and as soon as I did, I ran into a BIG problem. It will not Sync up with my Apple content on my Itunes what-so ever. I cannot even install any of my Apps, download my music, nothing! I do not even know what to do at this point!
Contact a lawyer if you want to sue.
Otherwise try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
HT4993 After updating to iOS 6.1.3 my mail apps will not open. Help!
My mail apps will not open the update. I have tried deleting my mail accounts and reinstalling, but still no luck.
Close out of the mail app, double tap the home button and completely close out of it.
Try a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up. -
Cannot delete emails and will not let me trash them
I have approximately now, 6 emails on my phone that have been deleted from my address in my computer but will not delete off my iphone 4 and it will not let me trash them either I get the error *unable to move message* The message could not be moved to the mailbox Trash can someone help me get rid of them?
I've had that in the past. For some reason, moved or delete emails on one device don't seem to register on other devices on the same account for some time. I had a service that took a day or more before a deleted email on A finally was deleted on B. In the meantime, trying to delete or move when on B resulted in the same message. Wait for it to straighten out on its own.
-
HT4972 ipod touch locked up during update and will not restore
My son was given an ipod touch by his cousin. He used it for a while and then decided to update the os. We followed the instructions but during the restore process the ipod shows the picture of cable connecting to itunes. It is connected but itunes does not see it and I can not get it to do anything else. I went to the apple store and spoke with them and they told me to do a hard reset and try again. I did to no avail. Does anyone have an idea of how to repair this???
See http://support.apple.com/kb/HT1808
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I have a iphone 4 and it will not come out of the connect to iphone mode. I have connected to itunes and it will go about 3/4 of the way and say the phone cannot be updated. It was installing and update when this happened. can anyone help?
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you should be able to restore to factory settings.
-
Updated to iOS 7 with kensington keyboard, Bluetooth keyboard will not work, help
I Made the mistake of updating and now my Bluetooth kensington keyboard purchased with ipad won't work. Anybody know a fix?
Reset Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
Cheers, Tom -
Updating to iOS 5.1.1 computer or iTunes will not recognize the device
Ok I have tried everything possible short of going to the apple store. My computer will not recognize my Ipod and it will not show in iTunes. The computer makes a noise when I plug the device in but nothing happens. The iPod is stuck on the dfu screen and will not sync at all.. Please help me out here... The iPod has never been jailbroken and I really don't feel like paying apple to fix something that the screwed up.. any help would be greatly appreciated.
Things I have tried.
1.) USB Isolation (I have plugged the iPod into every port on my computer)
2.) Using Programs to kick it out of DFU.
3.) Reinstalling all Apple related software
4.) Stopping and restarting the mobile device driver
5.) Screaming at the top of my lungs!!!ok well I figured it out heres the link http://support.apple.com/kb/TS1538http://
I had to install the driver from the mobile device support folder to the parent usb composite device in device manager.
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