Update users information on AD

Hi,
Monthly I have to update user’s information such as office, Description, Department. I have read something about combining dsquery and dsmod but I didn’t had success.
C:\>dsquery user domainroot -samid "184491" | dsmod user "CN=Franco\, Oscar,OU=Domain Users,DC=mz,DC=sbicdirectory,DC=com" -office "xxxxx" -desc "yyyyy" -dept "vvvvvv" dsmod failed:Value for 'Target object
for this command' has incorrect format.
type dsmod /? for help.dsquery failed:'-samid' is an unknown parameter.
type dsquery /? for help.
Can anyone help?

Hi,
To update the user information using dsquery and dsmod, you can try the command as given below,
- If the user is located in a OU,
dsquery user "cn=testuser,ou=test,dc=mydomian,dc=com" | dsmod user -desc "TestDesc"
- If the user is located in the root path of the domain,
dsquery user "cn=testuser,dc=mydomian,dc=com" | dsmod user -desc "TestDesc"
Regards,
Gopi
JiJi
Technologies

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Unable to edit user information from User Admin applet

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Ok,lets give it a shot. Can you please check if you have any Security Classifications added by navigating to Records->Configure->Security->Security Classification
If you do not see any entries here, then use the Add button to add the following
- No Markings
- Secret
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Now try to update the user info using the admin applet. In the edit window assign Security Classification to "No Markings" and try submitting the update. Let us know what is the outcome.
I completely agree with William on his analysis. Please try these steps if you are working on a Dev/POC instance.
Regards,
- Anand

Need a script to update AD information from Excel file, however employee ID is use for identify the user in AD

Please help me to get this done!....Thanks in Advance
This is current script I use to update AD record but its taking user id to pick the user in AD, which is some time give error not update properly..
# UpdateUsers.ps1
# PowerShell program to update Active Directory users from the information in a
# Microsoft Excel spreadsheet. Only single-valued string attributes supported.
# Author: Richard Mueller
# PowerShell Version 1.0
# September 12, 2011
Trap
If ("$_".StartsWith("Cannot load COM type Excel.Application"))
"Excel application not found, program aborted"
Add-Content -Path $LogFile -Value "## Excel application not found"
Add-Content -Path $LogFile -Value " $_"
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
Break
If (("$_".StartsWith("Exception has been thrown")) -and ($Step -eq "4"))
"Excel spreadsheet not found, program aborted"
Add-Content -Path $LogFile -Value "## Excel spreadsheet not found: $ExcelPath"
Add-Content -Path $LogFile -Value " $_"
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
Break
If ("$_".StartsWith("The server is not operational"))
"Domain Controller not found, program aborted"
Add-Content -Path $LogFile -Value "## Domain Controller not found"
Add-Content -Path $LogFile -Value " $_"
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
Break
If ("$_".StartsWith("The directory service is unavailable"))
"Active Directory not found, program aborted"
Add-Content -Path $LogFile -Value "## Active Directory not found"
Add-Content -Path $LogFile -Value " $_"
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
Break
If ("$_".StartsWith("The specified domain"))
"Domain not found, program aborted"
Add-Content -Path $LogFile -Value "## Domain not found"
Add-Content -Path $LogFile -Value " $_"
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
Break
"Unexpected error: $_"
Add-Content -Path $LogFile -Value "## Unexpected error: $_"
Add-Content -Path $LogFile -Value " Step: $Step"
Break
Function CleanUp
Trap
"Error during cleanup: $_"
Add-Content -Path $LogFile -Value "## Error during cleanup: $_"
$Script:Errors = $Script:Errors + 1
Continue
# Function to release Excel objects from memory.
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Columns)} While ($x -gt -1)
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Rows)} While ($x -gt -1)
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Range)} While ($x -gt -1)
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Sheet)} While ($x -gt -1)
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Worksheets)} While ($x -gt -1)
$Workbook.Close($False)
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Workbook)} While ($x -gt -1)
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Workbooks)} While ($x -gt -1)
$Excel.Quit()
Do {$x = [System.Runtime.InteropServices.Marshal]::ReleaseComObject($Excel)} While ($x -gt -1)
# Specify paths to spreadsheet and log file.
$Script:Errors = 0
$Step = "1"
$ExcelPath = "c:\scripts\UpdateUsers.xls"
$LogFile = "c:\scripts\UpdateUsers.log"
Write-Host "Please Standby..."
# Add to the log file.
$Step = "2"
Add-Content -Path $LogFile -Value "------------------------------------------------" -ErrorAction Stop
Add-Content -Path $LogFile -Value "UpdateUsers.ps1 Version 1.0 (September 12, 2011)"
Add-Content -Path $LogFile -Value $("Started: " + (Get-Date).ToString())
Add-Content -Path $LogFile -Value "Spreadsheet: $ExcelPath"
Add-Content -Path $LogFile -Value "Log file: $LogFile"
$Step = "3"
# Open specified Excel spreadsheet.
$Excel = New-Object -ComObject "Excel.Application"
$Workbooks = $Excel.Workbooks
$Step = "4"
$Workbook = $Workbooks.Open($ExcelPath)
$Worksheets = $Workbook.Worksheets
$Sheet = $Worksheets.Item(1)
$Range = $Sheet.UsedRange
$Rows = $Range.Rows
$Columns = $Range.Columns
$Step = "5"
# Hash table of attribute syntaxes.
# The LDAP display names will be read from the spreadsheet.
# The corresponding syntaxes will be read from the Schema container.
$Attributes = @{}
# Array of spreadsheet column headings.
$Cols = @()
$Step = "6"
# Read attribute LDAP Display Names from the first row of the spreadsheet.
$ID = 0
For ($k = 1; $k -le $Columns.Count; $k = $k + 1)
# Retrieve column heading, the lDAPDisplayName of an attribute.
$Value = $Sheet.Cells.Item(1, $k).Text
# Keep track of all column headings.
$Cols += $Value
# Skip duplicates in hash table.
If ($Attributes.ContainsKey($Value) -eq $False)
# Default is "NotFound", until found in the AD Schema.
$Attributes.Add($Value, "NotFound")
# Keep track of which column uniquely identifies users.
If ($Value.ToLower() -eq "distinguishedname") {$ID = $k}
If (($Value.ToLower() -eq "samaccountname") -and ($ID -eq 0)) {$ID = $k}
# This script cannot be used to rename users.
If ($value.ToLower() -eq "cn")
Add-Content -Path $LogFile -Value "## This script cannot be used to rename users"
Add-Content -Path $LogFile -Value " Do not specify the cn attribute in the spreadsheet"
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
CleanUp
Return "Program aborted: cn attribute found in spreadsheet" `
+ "`nSee log file: $LogFile"
$Step = "7"
If ($ID -eq 0)
Add-Content -Path $LogFile -Value "## No column found to identify users"
Add-Content -Path $LogFile -Value " One column must be distinguishedName or sAMAccountName"
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
CleanUp
Return "Program aborted: No column found in spreadsheet to identify users" `
+ "`nSee log file: $LogFile"
# Create filter to query for attributes in the schema.
$Attrs = $Attributes.Keys
$Filter = "(&(objectCategory=AttributeSchema)(|"
ForEach ($Attr In $Attrs)
$Filter = $Filter + "(lDAPDisplayName=$Attr)"
$Filter = $Filter + "))"
$Step = "8"
$RootDSE = [System.DirectoryServices.DirectoryEntry]([ADSI]"LDAP://RootDSE")
$Domain = $RootDSE.Get("defaultNamingContext")
$Schema = $RootDSE.Get("schemaNamingContext")
$Step = "9"
# Use the NameTranslate object.
$objTrans = New-Object -comObject "NameTranslate"
$objNT = $objTrans.GetType()
# Initialize NameTranslate by locating the Global Catalog.
$objNT.InvokeMember("Init", "InvokeMethod", $Null, $objTrans, (3, $Null))
$Step = "10"
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$objNT.InvokeMember("Set", "InvokeMethod", $Null, $objTrans, (1, "$Domain"))
$NetBIOSDomain = $objNT.InvokeMember("Get", "InvokeMethod", $Null, $objTrans, 3)
Add-Content -Path $LogFile -Value "NetBIOS name of domain: $NetBIOSDomain"
$Step = "11"
$Searcher = New-Object System.DirectoryServices.DirectorySearcher
$Searcher.SearchRoot = [ADSI]"LDAP://$Schema"
$Searcher.PageSize = 200
$Searcher.SearchScope = "subtree"
$Searcher.PropertiesToLoad.Add("lDAPDisplayName") > $Null
$Searcher.PropertiesToLoad.Add("attributeSyntax") > $Null
$Searcher.PropertiesToLoad.Add("isSingleValued") > $Null
$Searcher.PropertiesToLoad.Add("systemFlags") > $Null
# Filter on specified attributes.
$Searcher.Filter = $Filter
$Step = "12"
# Query Active Directory.
$Results = $Searcher.FindAll()
# Enumerate recordset.
ForEach ($Result In $Results)
# Retrieve properties of attributes.
$Name = $Result.Properties.Item("lDAPDisplayName")[0]
$SysFlags = $Result.Properties.Item("systemFlags")[0]
$SyntaxNum = $Result.Properties.Item("attributeSyntax")[0]
$SingleValued = $Result.Properties.Item("isSingleValued")[0]
# Only single-valued string attributes supported by this version of the program.
Switch ($SyntaxNum)
"2.5.5.12" {$Syntax = "String"}
Default {$Syntax = "NotSupported"}
If ($Name.ToLower() -eq "distinguishedname") {$Syntax = "DN"}
If (($SysFlags -band 4) -ne 0)
$Attributes[$Name] = "Constructed"
Else
If ($SingleValued -eq $True)
$Attributes[$Name] = $Syntax
Else
$Attributes[$Name] = "NotSupported"
$Step = "13"
# Check if any attributes not found or have unsupported syntax.
$Found = $True
ForEach ($Attr In $Attrs)
$Syntax = $Attributes[$Attr]
If ($Syntax -eq "NotFound")
Add-Content -Path $LogFile -Value "## Attribute $Attr not found in schema"
"Attribute $Attr not found in schema"
$Found = $False
If ($Syntax -eq "NotSupported")
Add-Content -Path $LogFile -Value "## Attribute $Attr has a syntax that is not supported"
"Attribute $Attr has a syntax that is not supported"
$Found = $False
If ($Syntax -eq "Constructed")
Add-Content -Path $LogFile -Value "## Attribute $Attr is operational, so is not supported"
"Attribute $Attr is operational, so is not supported"
$Found = $False
$Step = "14"
If ($Found -eq $False)
Add-Content -Path $LogFile -Value $("Program aborted: " + (Get-Date).ToString())
CleanUp
Return "Program aborted" `
+ "`nSee log file: $LogFile"
# Read remaining rows of the spreadsheet, until the first blank value is found
# in the column that identifies users.
$Step = "15"
$Script:Updated = 0
$Script:Unchanged = 0
$j = 2
Do {
# Retieve ID value for the user first.
$Value = $Sheet.Cells.Item($J, $ID).Text
$Found = $False
$Step = "16"
If ($Cols[$ID - 1] -eq "distinguishedname")
# Any forward slash characters must be escaped.
$DN = $Value.Replace("/", "\/")
# Bind to the user object.
# If user not found, $User.Name will be $Null.
$User = [ADSI]"LDAP://$DN"
If ($User.Name -ne $Null)
$Found = $True
$Step = "17"
If ($Cols[$ID - 1] -eq "samaccountname")
Trap
Write-Host ""
"Error translating name: $_"
Add-Content -Path $LogFile -Value "## Error translating name $Value"
Add-Content -Path $LogFile -Value " Description: $_"
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Continue
# Convert sAMAccountName to distinguishedName.
$DN = ""
$Step = "18"
$objNT.InvokeMember("Set", "InvokeMethod", $Null, $objTrans, (3, "$NetBIOSDomain$Value"))
$DN = $objNT.InvokeMember("Get", "InvokeMethod", $Null, $objTrans, 1)
$Step = "19"
If ($DN -ne "")
$Step = "20"
# Any forward slash characters must be escaped.
$DN = $DN.Replace("/", "\/")
# Bind to the user object.
$User = [ADSI]"LDAP://$DN"
$Found = $True
If ($Found -eq $True)
$Step = "21"
# Read remaining values for this user.
$Changed = $False
For ($k = 1; $k -le $Columns.Count; $k = $k + 1)
# Skip the identifying column.
If ($k -ne $ID)
$Step = "22"
# Retrieve attribute name for this column from array.
$AttrName = $Cols[$k - 1]
# Retrieve attribute syntax from hash table.
$Syntax = $Attributes[$AttrName]
$Step = "23"
# Retrieve attribute value for this user.
$Value = $Sheet.Cells.Item($j, $k).Text
# Skip blank values.
If ($Value -ne "")
If ($Syntax -eq "String")
Trap
If ("$_".StartsWith("The directory property cannot be found"))
Continue
Else
Write-Host ""
"Error retrieving value from Active Directory: $_"
Add-Content -Path $LogFile -Value "## Error retrieving $AttrName for user $DN"
Add-Content -Path $LogFile -Value " Description: $_"
$Script:Errors = $Script:Errors + 1
Continue
$Step = "24"
# Single-valued string attribute.
# Retrieve existing value.
$OldValue = ""
$OldValue = $User.Get($AttrName)
# Check if existing value to be deleted.
If ($Value.ToLower() -eq ".delete")
If ($OldValue -ne "")
If ($AttrName.ToLower -eq "samaccountname")
Add-Content -Path $LogFile -Value `
"## Mandatory attribute sAMAccountName cannot be cleared for user: $DN"
$Script:Errors = $Script:Errors + 1
Else
Trap
Write-Host ""
"Error deleting value from Active Directory: $_"
Add-Content -Path $LogFile -Value "## Error deleting $AttrName for user $DN"
Add-Content -Path $LogFile -Value " Description: $_"
$Script:Errors = $Script:Errors + 1
Continue
$Step = "25"
# Make the attribute value "not set".
$User.PutEx(1, $AttrName, 0)
$Changed = $True
Else
$Step = "26"
# Check if new value from spreadsheet different.
If ($Value -ne $OldValue)
Trap
Write-Host ""
"Error assigning value from Active Directory: $_"
Add-Content -Path $LogFile -Value "## Error assigning $AttrName for user $DN"
Add-Content -Path $LogFile -Value " Description: $_"
$Script:Errors = $Script:Errors + 1
Continue
# Assign the new value to the attribute.
$User.Put($AttrName, $Value)
$Changed = $True
Else
# Unexpected error.
Add-Content -Path $LogFile -Value `
"## Unexpected syntax: $Syntax for attribute $AttrName for user $DN"
$Script:Errors = $Script:Errors + 1
If ($Changed -eq $True)
Trap
Write-Host ""
"Error saving to Active Directory: $_"
Add-Content -Path $LogFile -Value "## Error saving to AD for user $DN"
Add-Content -Path $LogFile -Value " Description: $_"
$Script:Errors = $Script:Errors + 1
$Script:Updated = $Script:Updated - 1
Continue
$User.SetInfo()
Add-Content -Path $LogFile -Value "Update user: $DN"
Write-Host "." -NoNewLine
$Script:Updated = $Script:Updated + 1
Else
Add-Content -Path $LogFile -Value "User unchanged: $DN"
Write-Host "." -NoNewLine
$Script:Unchanged = $Script:Unchanged + 1
Else
Add-Content -Path $LogFile -Value "## User not found: $Value"
Write-Host "." -NoNewLine
$Script:Errors = $Script:Errors + 1
$j = $J + 1
} Until ($Sheet.Cells.Item($j, $ID).Text -eq "")
$Step = "27"
CleanUp
Add-Content -Path $LogFile -Value $("Finished: " + (Get-Date).ToString())
Add-Content -Path $LogFile -Value "Number of users updated: $Script:Updated"
Add-Content -Path $LogFile -Value "Number of users unchanged: $Script:Unchanged"
Add-Content -Path $LogFile -Value "Number of errors: $Script:Errors"
Write-Host ""
"Done"
"Number of errors: $Script:Errors"
"See log file: $LogFile"

Actually scripts run fine with excel file, currently we are using user-id to pick to update AD. Now we want to update AD use employee id. You can say to identify the record in AD through employee ID instead of user-id.
I do not think you will get anyone here to fix that for you. You need to find someone who knows PowerShell to help you or learn PowerShell your self.
I would fix it for you but not for free. It is too oddly designed and has too many dependencies. Any small change is likely to break it.
¯\_(ツ)_/¯

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Hi,
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ThinkVantage System Update -- An error occurred while gathering user information

I receive this message after selecting "Get New Updates" in Version 3.14.0031 of this software. I am running Windows XP SP3 on an X200 Thinkpad. I have tried removing and reinstalling the program without success.

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Severe    2011-06-26 , 10:21:12
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We are sorry, but we are unable to complete your request.•The Office 2007 Product Key provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.

Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
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What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
That's where MS wants me to get my computing needs from in future and I will always be able to retrieve it in future but what about the $$$$$ I have spent on software, hardware and applications prior to now???
I know u guys love 2 collect data 4 marketing analysis,
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now...
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etc.
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I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO DOWNLOAD the software - regardless of the key I used - I got the error message: We are sorry, but we are unable to complete your request.•The Office 2007 Product Key
provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.
That's crap - This is a clean brand spanker install of Win7 and there was nothing b4 I put the oem drivers from Toshiba back on.
I looked at dozens of support pages and forum blogs and tried for hours to get a copy to download - including incognito and other logins but because my default PC name is also my MS Windows live ID the same error was repeated.
I keep away from the non MS sites for these things and with good reason - there were heaps of similar users with the same issue or very close to it that had downloaded from a supposed MS copy from eValue or digital river etc and the next
thing was total corruption of the OS.
EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave me a link to a slightly older version which will need updating and some reg edit changes but so far, so good.
The point is - what a crock !
I should be able to just keep all my software, drivers, updates, service packs, and versions that I have upgraded in the MS store.
If Microsoft aren't going to support XP or Office 2003 and eventually 2007, vista & Windows7 not far behind??? then that's still no excuse for them to put these restrictions and limits when I OWN my copy of the software!!
Unlike office 365 and SkyDrive space which is described in the T&C (that we all read before ticking that radial button to agree of course) as ONLY under a leased licence.
IF Microsoft can support AND develop software that supports SQL2000 Servers, why is it so hard to archive and keep the same info for everyone???

Over the years I have had many ISP and email addresses - but now we have finally gone almost fully virtual...
I have a live login and MS ID 4 my SkyDrive account but I only use my MS touch with 8.1, SkyDrive and office 365 for mobility.
And I still like to backup to my own server!!!
What would be good is if I can put all the software licenses and product keys of the software and keep a record of my mac addresses for hardware and even static IP's in a file or a secure location within the MS online store.
That's where MS wants me to get my computing needs from in future and I will always be able to retrieve it in future but what about the $$$$$ I have spent on software, hardware and applications prior to now???
I know u guys love 2 collect data 4 marketing analysis,
4 example I have an old PC that is still running a server from last century - if you knew about it a simple script would allow you to offer upgrades or at least relevant MS products - UNLIKE the rubbish adds I just turn off or tune out
now...
Why cant I add products previous online email purchases into the 1 MS live ID account where I can keep it together? If you make that available I don't have to have separate steam accounts, EA game accounts, ASUS and adobe accounts etc
etc.
What has brought me 2 this is I was looking for my office pro 2007 disks to rebuild a HOME USE ONLY windows 7 laptop (NO touch screen so 8.1 is no benefit at all)
I HAVE 4 Genuine PRODUCT KEYs for Office 2007 BUT EVERY TIME I WENT TO DOWNLOAD the software - regardless of the key I used - I got the error message: We are sorry, but we are unable to complete your request.•The Office 2007 Product Key
provided is already associated with another user on this site. Please log in with the user information originally used with this Office 2007 Product Key.
That's crap - This is a clean brand spanker install of Win7 and there was nothing b4 I put the oem drivers from Toshiba back on.
I looked at dozens of support pages and forum blogs and tried for hours to get a copy to download - including incognito and other logins but because my default PC name is also my MS Windows live ID the same error was repeated.
I keep away from the non MS sites for these things and with good reason - there were heaps of similar users with the same issue or very close to it that had downloaded from a supposed MS copy from eValue or digital river etc and the next
thing was total corruption of the OS.
EVENTUALLY I found a LIVE MS chat on a support site in the US and she gave me a link to a slightly older version which will need updating and some reg edit changes but so far, so good.
The point is - what a crock !
I should be able to just keep all my software, drivers, updates, service packs, and versions that I have upgraded in the MS store.
If Microsoft aren't going to support XP or Office 2003 and eventually 2007, vista & Windows7 not far behind??? then that's still no excuse for them to put these restrictions and limits when I OWN my copy of the software!!
Unlike office 365 and SkyDrive space which is described in the T&C (that we all read before ticking that radial button to agree of course) as ONLY under a leased licence.
IF Microsoft can support AND develop software that supports SQL2000 Servers, why is it so hard to archive and keep the same info for everyone???

Geting this errror, eventhough information is ok: We're sorry, the billing information on file could not be used for this payment. Please update your information.

Geting this errror, eventhough information is ok: We're sorry, the billing information on file could not be used for this payment. Please update your information.
And please remove one of my unassigned user.

Are you 100% sure that every detail of your information is the same in each place?
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html

Custom reprot to get transfer user information in OIA 11g

Hi ,
As per my requirement we have to developed custom report for "*List of users who transferred to a new Direct Manager*" . To identify the transfer event we are using event listner in OIA 11g. Could you please provide me pointer how to fetch the transfer event in the query or what is the best way to get the transfer user information.
Regards,
Amit

You're biggest problem is knowing which users get new managers.
2 Ways on looking at this
1 - Users associated to businessunits (different managers are associated to different businessunits)
2 - The users attribute 'manager' gets updated
Both situations don't withhold the information when associations or which attributes (and when) get updated other than the 'last updated' date gets updated.
Possible solution - Create a new table (with the exact schema as the original table but without the constraints), copy all the information over from the original table to the new table, do the imports/updated. Once the updates are complete run a custom report and compare the difference between the old and new data
If it's #1, you need to duplicate the rbacxservice.BU_globalusers table
If it's #2, you need to duplicate the globalusers table
Regards,
Daniel

I want iTunes to STOP updating my information, is this possible? how?

I want iTunes to STOP updating my information. Each time I open my 21,000 song library in which I have carefully customized 'genre' and 'album' and 'album sort' iTunes CHANGES MY SETTINGS. I want to stop this unasked for and unwanted corruption of my entries, please. (e.g. album sort undoes alphabetical song order for an artist, which is unwanted and irritating .. I have ALL of my 'album sort' set as * .. this provides perfect alphabetization .. please stop changing 'genre' and 'album' and 'album sort'.
<Email Edited By Host>

Without the previous user erasing, using their Apple ID/password, the iPad you have an "electronic brick". You may have purchased a stolen iPad.
 Cheers, Tom

My user information has been corrupted and I cannot open Microsoft Office

After the latest Office 2011 for Mac update, I have not been able to start Word, Excel, or Powerpoint. Outlook for some reason is ok. After going back and forth with Microsoft, I have discovered that I can open these programs if I have created a new user account on my mac. Is there away I can reset the pertinent user information in order to open these programs on my existing user account?
Thanks

Are you now seeing two versions of Mail in Applications?
Try moving the small 8.1MB Mail.app to the Trash. But don't empty it. Then download and install the Security Update again. http://support.apple.com/kb/DL1586
If that doesn't work, use File>Put Back for the one in the Trash and see this post and the two following it. If you get another small one as a result, you can keep working with that one for this workaround. You won't need the one from the Trash.
https://discussions.apple.com/message/19711910#19711910

Get user information in shared queue

Hi all,
The case is:
- My queue shared to some user (say A, B abd C)
- After some task assign to me I would like to send the email to all user shared my queue too (i.e. A, B and C)
Would like to know if there are any way to find the user information (login id, UID etc....), so I can find there email address?
Thanks in advance.
Regards
Bill

Hi,
I am trying to send the email when the task assign to the user who own the shared queue, but after I research the event object, it seem that it is not the same as the event we use in the event driven programming... so I just give up and send the email BEFORE assign the task.
After I look at the system db tables again and again, I come up with the following SQL, which the result look like what I want, feel free to try at your environment:
select e.email
from tb_shared_users_2_shared_queues sq, tb_queue q, edcprincipalentity e, edcprincipaluserentity eu
where q.workflow_principal_id = eu.refprincipalid
   and eu.uidstring = ? // user login id go here
   and q.workflow_principal_id <> sq.shared_queues_id // ignore queue owner
   and q.id = sq.shared_users_id
   and sq.shared_queues_id = e.id
I am still asking Adobe support for the official method to get the above information, because I think the system tables may change in system update, so... use at your own risk.
Wish it help.
Regards
Bill

Getting an error when trying to update payment information on iTunes

Getting an error when trying to update payment information on iTunes

If you would like help from these user forums then saying what the error message was would be useful.

Update users information on AD

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