Updated iTunes, library content is gone
All the content in my library is gone (songs, apps, movies, etc.), and I haven't backed it up in months. I tried to redownload some apps I purchased recently, but I think I'll be charged for them again because I am shown 'Are you sure you want to buy and download "___"?' How can I get my stuff back?
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
Similar Messages
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Itunes 10.5.3 hang on "updating iTunes library"
using Itunes 10.5.3 not sure why but one day when i opened itunes, the "updating itunes library..." window comes up. it loads for a few minutes, then application stops responding when the bar loads about 1/4 of the way.
no way to access itunes to change any settings
tried reinstalling by deleting Itunes application, restart, redownload itunes 10.5.3
help! i can't use my itunes >> I cant do stuff with my iphone/back up.
any info would be great.
here are my specs.
sample of itunes:
Sampling process 477 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling iTunes (pid 477) every 1 millisecond
Process: iTunes [477]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Load Address: 0x10e7ae000
Identifier: com.apple.iTunes
Version: 10.5.3 (10.5.3)
Build Info: iTunes-10530301~1
Code Type: X86-64 (Native)
Parent Process: launchd [156]
Date/Time: 2012-01-26 19:42:02.514 -0800
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 7
Call graph:
2636 Thread_12065 DispatchQueue_1: com.apple.main-thread (serial)
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x3114 [0x10e7b1114]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x32ad [0x10e7b12ad]
+ 2636 -[NSApplication run] (in AppKit) + 470 [0x7fff9471962d]
+ 2636 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in AppKit) + 135 [0x7fff9471ccf5]
+ 2636 _DPSNextEvent (in AppKit) + 1501 [0x7fff9471d73b]
+ 2636 -[NSApplication _sendFinishLaunchingNotification] (in AppKit) + 78 [0x7fff9472180d]
+ 2636 -[NSApplication _postDidFinishNotification] (in AppKit) + 212 [0x7fff94721aa7]
+ 2636 -[NSNotificationCenter postNotificationName:object:userInfo:] (in Foundation) + 65 [0x7fff8e82b097]
+ 2636 _CFXNotificationPost (in CoreFoundation) + 2634 [0x7fff8ee1fe0a]
+ 2636 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 (in Foundation) + 47 [0x7fff8e83ede2]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xee7d6 [0x10e89c7d6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xee8ef [0x10e89c8ef]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x3648ed [0x10eb128ed]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xf345a [0x10e8a145a]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x863e02 [0x10f011e02]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2b5957 [0x10ea63957]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2b558f [0x10ea6358f]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x81a878 [0x10efc8878]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x81a4ca [0x10efc84ca]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x6cfd03 [0x10ee7dd03]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x29e9f4 [0x10ea4c9f4]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ee92e [0x10ed9c92e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec969 [0x10ed9a969]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec7e4 [0x10ed9a7e4]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ec241 [0x10ed9a241]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ef522 [0x10ed9d522]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x5ee389 [0x10ed9c389]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x2aa48e [0x10ea5848e]
+ 2636 AVCFAssetImageGeneratorCopyCGImageAtTime (in AVFoundationCF) + 72 [0x10fbe55e9]
+ 2636 generator_copyCGImageAtTime (in AVFoundationCF) + 215 [0x10fbe631d]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x1453ba [0x7fff91d1b3ba]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x144df1 [0x7fff91d1adf1]
+ 2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
+ 2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12097 DispatchQueue_2: com.apple.libdispatch-manager (serial)
+ 2636 _dispatch_mgr_thread (in libdispatch.dylib) + 54 [0x7fff961a814e]
+ 2634 _dispatch_mgr_invoke (in libdispatch.dylib) + 923 [0x7fff961a95be]
+ ! 2634 kevent (in libsystem_kernel.dylib) + 10 [0x7fff9612d7e6]
+ 2 _dispatch_mgr_invoke (in libdispatch.dylib) + 861 [0x7fff961a9580]
+ 1 _dispatch_run_timers (in libdispatch.dylib) + 241 [0x7fff961ad628]
+ : 1 _dispatch_timer_list_update (in libdispatch.dylib) + 79 [0x7fff961ac9cd]
+ 1 _dispatch_run_timers (in libdispatch.dylib) + 261 [0x7fff961ad63c]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 131 [0x7fff961a8d00]
+ 1 _dispatch_queue_push_list_slow (in libdispatch.dylib) + 33 [0x7fff961a8d23]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 131 [0x7fff961a8d00]
+ 1 _dispatch_queue_push_list_slow (in libdispatch.dylib) + 33 [0x7fff961a8d23]
+ 1 _dispatch_wakeup (in libdispatch.dylib) + 25 [0x7fff961a8c96]
+ 1 _dispatch_queue_wakeup_global (in libdispatch.dylib) + 117 [0x7fff961a7f81]
+ 1 pthread_workqueue_additem_np (in libsystem_c.dylib) + 319 [0x7fff8ed43567]
+ 1 pick_nextworkqueue_droplock (in libsystem_c.dylib) + 726 [0x7fff8ed432b6]
+ 1 OSAtomicAdd32Barrier$VARIANT$mp (in libsystem_c.dylib) + 2 [0x7fff8ed8955e]
2636 Thread_12098
+ 2636 start_wqthread (in libsystem_c.dylib) + 13 [0x7fff8ed46b85]
+ 2636 _pthread_wqthread (in libsystem_c.dylib) + 758 [0x7fff8ed45594]
+ 2636 __workq_kernreturn (in libsystem_kernel.dylib) + 10 [0x7fff9612d192]
2636 Thread_12102
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12176
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x19b2b [0x10e7c7b2b]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x949a [0x10e7b749a]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12189
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x21caa [0x10e7cfcaa]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12339
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x8e28dd [0x10f0908dd]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x8e28b8 [0x10f0908b8]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x93d6 [0x10e7b73d6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x949a [0x10e7b749a]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_12340
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0xef9cd [0x10e89d9cd]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12346
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75ea9e [0x10ef0ca9e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75e8fb [0x10ef0c8fb]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7765bb [0x10ef245bb]
+ 2636 __accept (in libsystem_kernel.dylib) + 10 [0x7fff9612c47a]
2636 Thread_12347
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75ea9e [0x10ef0ca9e]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x75e8fb [0x10ef0c8fb]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7765bb [0x10ef245bb]
+ 2636 __accept (in libsystem_kernel.dylib) + 10 [0x7fff9612c47a]
2636 Thread_12348: com.apple.CFSocket.private
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 __CFSocketManager (in CoreFoundation) + 1355 [0x7fff8ee54f9b]
+ 2636 __select (in libsystem_kernel.dylib) + 10 [0x7fff9612cdf2]
2636 Thread_12354
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12363
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_12365
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
+ 2636 ??? (in iTunes) load address 0x10e7ae000 + 0x92ed [0x10e7b72ed]
+ 2636 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
+ 2636 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
+ 2636 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
+ 2636 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
+ 2636 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ 2636 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
2636 Thread_13998: com.apple.coremedia.videomediaconverter
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
+ 2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0xd1eff [0x7fff91ca7eff]
+ 2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
+ 2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
+ 2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
+ 2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
2636 Thread_13999: com.apple.coremedia.vtremotedecompressionclient.notifier
+ 2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
+ 2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
+ 2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
+ 2629 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x7485a [0x7fff9772985a]
+ ! 2628 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
+ ! : 2628 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff9612b67a]
+ ! 1 mach_msg (in libsystem_kernel.dylib) + 0 [0x7fff9612ad28]
+ 6 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74839 [0x7fff97729839]
+ 1 ??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74861 [0x7fff97729861]
2636 Thread_14000: com.apple.coremedia.videomentor
2636 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
2636 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
2636 figThreadMain (in CoreMedia) + 385 [0x7fff92bf8b22]
2636 ??? (in MediaToolbox) load address 0x7fff91bd6000 + 0x65b4c [0x7fff91c3bb4c]
2636 FigSemaphoreWaitRelative (in CoreMedia) + 181 [0x7fff92bf7d85]
2636 WaitOnCondition (in CoreMedia) + 14 [0x7fff92bf7b8d]
2636 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
2636 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff9612cbca]
Total number in stack (recursive counted multiple, when >=5):
14 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8ed438bf]
14 thread_start (in libsystem_c.dylib) + 13 [0x7fff8ed46b75]
9 ??? (in iTunes) load address 0x10e7ae000 + 0x7e2ec6 [0x10ef90ec6]
7 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff9612ad71]
7 mach_msg_trap (in libsystem_kernel.dylib) + 0 [0x7fff9612b670]
5 CFRunLoopRun (in CoreFoundation) + 95 [0x7fff8ee1b7ff]
5 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8ee0bae6]
5 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8ee0c2d4]
5 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8ee03b6c]
5 __psynch_cvwait (in libsystem_kernel.dylib) + 0 [0x7fff9612cbc0]
5 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8ed47274]
Sort by top of stack, same collapsed (when >= 5):
mach_msg_trap (in libsystem_kernel.dylib) 18444
__psynch_cvwait (in libsystem_kernel.dylib) 13180
__accept (in libsystem_kernel.dylib) 5272
__select (in libsystem_kernel.dylib) 2636
__workq_kernreturn (in libsystem_kernel.dylib) 2636
kevent (in libsystem_kernel.dylib) 2634
??? (in VideoToolbox) load address 0x7fff976b5000 + 0x74839 [0x7fff97729839] [STACK TOP] 6
Binary Images:
0x10e7ae000 - 0x10f838fef com.apple.iTunes (10.5.3 - 10.5.3) <F2A947DF-4408-401C-43EF-340F966C91CC> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10faf7000 - 0x10fb7cfff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <E21FD705-7E1C-5960-73D5-0C3D2C2EAA01> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10fbd0000 - 0x10fbfcff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x10fc2d000 - 0x10fc33fff com.apple.agl (3.1.4 - AGL-3.1.4) <AB6F0403-0C4C-3FF2-B59E-2246E5F8F810> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10fc3a000 - 0x10fc40fff com.apple.iPod (1.7 - 19) <316D12C0-BB7B-30DC-97CE-33679C75E558> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10fc4e000 - 0x10ff7aff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x10ffa1000 - 0x10ffd8ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10ffee000 - 0x1100c4fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x1100e4000 - 0x110127ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
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0x7fff9296e000 - 0x7fff92a00ff7 com.apple.PDFKit (2.6.1 - 2.6.1) <33A0A777-8CF4-3F36-BB1A-78F8A3D7E8C2> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff92a04000 - 0x7fff92a08fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <5EEAD17D-006C-3855-8093-C7A4A97EE0D0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff92a09000 - 0x7fff92a23fff com.apple.CoreMediaAuthoring (2.0 - 889) <99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff92a24000 - 0x7fff92a24fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff92a25000 - 0x7fff92a25fff com.apple.quartzframework (1.5 - 1.5) <21FCC91F-C7B9-304F-8C9C-04F3924F4AE3> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff92a26000 - 0x7fff92b3eff7 com.apple.DesktopServices (1.6.1 - 1.6.1) <4418EAA6-7163-3A77-ABD3-F8289796C81A> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff92b4b000 - 0x7fff92b4bfff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff92b4c000 - 0x7fff92b73fff com.apple.framework.internetaccounts (1.1 - 2) <B01A08DC-2735-3783-B0C8-63492BD845CF> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff92bda000 - 0x7fff92c21ff7 com.apple.CoreMedia (1.0 - 705.42) <AA2E9D78-A08C-39E2-B423-D69A75C2397D> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff92d9c000 - 0x7fff92d9dfff libdnsinfo.dylib (395.6.0 - compatibility 1.0.0) <718A135F-6349-354A-85D5-430B128EFD57> /usr/lib/system/libdnsinfo.dylib
0x7fff92d9e000 - 0x7fff92dbbfff com.apple.frameworks.preferencepanes (15.0 - 15.0) <ABF4E917-A452-3B86-B071-948F4B6A3CD3> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff92dff000 - 0x7fff92e84ff7 com.apple.Heimdal (2.1 - 2.0) <C92E327E-CB5F-3C9B-92B0-F1680095C8A3> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff92e85000 - 0x7fff930f8fff com.apple.CoreImage (7.82 - 1.0.1) <282801B6-5D80-3E2C-88A4-00FE29906D5A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff930f9000 - 0x7fff936ddfff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff9378e000 - 0x7fff93793ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff93c28000 - 0x7fff93c53ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <8051A3FC-7385-3EA9-9634-78FC616C3E94> /usr/lib/libxslt.1.dylib
0x7fff93c54000 - 0x7fff93c57fff libCoreVMClient.dylib (??? - ???) <E034C772-4263-3F48-B083-25A758DD6228> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff93c58000 - 0x7fff93c63fff com.apple.CommonAuth (2.1 - 2.0) <BFDD0A8D-4BEA-39EC-98B3-2E083D7B1ABD> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff93c64000 - 0x7fff93d61fff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff93d62000 - 0x7fff93d8bfff com.apple.CoreServicesInternal (113.8 - 113.8) <C1A3CF1B-BC45-3FC6-82B3-1511EBBA9D51> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff93d8c000 - 0x7fff93e07ff7 com.apple.print.framework.PrintCore (7.1 - 366.1) <3F140DEB-9F87-3672-97CC-F983752581AC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff93e5e000 - 0x7fff93ec2fff com.apple.Symbolication (1.2 - 83.1) <0C6F8907-6829-3409-99AC-ACC62923DE98> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff93ec3000 - 0x7fff93ecafff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/lI am experiencing the same, I succeeded to install the IOS 5 on my iPhone 4 after resetting to factory settings, but I am unable to sync my mediafiles (music and pictures) as it hangs after a few items being sync'ed - crappy upgrade procedure!!
-
After update sticks on "updating itunes library".
After installing the new updates several times, both quicktime and itunes. When I click on itunes it opens up and gets stuck on the updating ituns library. When I look on the task manager it says itunes not responding. Any suggestions.
Okay. That leaves a couple of open possibilities.
(1) Are you set to automatically download podcasts? If iTunes is simultaneously trying to update the library after the upgrade, and download a slightly scruffy podcast file, then it can hang like this.
If so, try disconnecting from the network/internet and launching iTunes again. Does the library update manage to go through if it's not downloading the podcasts?
(2) If it's still hanging at updating library, the update is likely choking on a content file or files in your library collection. Tracking down which ones are causing the issue is a trial, but the "Check for content files with issues" section from the following document may be of some help:
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures -
i purchased a song on my Ipod Touch 4 GEN. and i listened to it not 5 mins before i synced it with Itunes...then i looked in my Ipod music library and itunes library...GONE. but when i go to download it, like with Apps when if you have purchased an app and it get's deleted...you can have it back for FREE
and i tryed that with this song...and it says that " you have already purchased this song, would you like to buy it again?" but it wont let me get it again for free even tho i have bought it before...is there a way i can get it back with out having to pay??
HHHHHEEEELLLLPPPP!!!! PPPLLLEEEAAASSSEEE!!!!!!You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes -
ITunes library contents at several HDs, how to move location?
I have a problem with having iTunes recognise that some of my iTunes library contents are being moved into another HD. I have only some most used music files at the internal HD of my PowerBook G4, and a huge video collection at an external HD, and now it has come time to replace that external HD.
I want to keep some of the files at the internal HD, and some at the external, and just to move those at the external ones into a new external. If I would give the new external HD the same name as the old one had, iTunes would be able to find and play the files normally. However I would like to give new external HD a different name, and that's where the trouble is: iTunes doesn't recognise the file path anymore. I wouldn't like to go through thousands of files individually and to point out where they are now.
In some previous version of iTunes I could do the iteration to new external HD simply by editing the xml copy of the library, and when I deleted the library file, then the library contents were read from xml automatically and new library was created based on the xml, and at that way I could by-pass this problem. However, that trick doesn't work anymore for some reason.
Reason for keeping some of my library contents at the internal and some at the external HD is simply that I don't want to fill my internal HD with seldom used video files and also to avoid prolonged backup times. I want to keep at the internal HD only some most used music files for listening while travel etc. Besides, current internal HD even hasn't nearly enough free space for all my library contents anyway. And I still would like to have the podcasts and some music at the internal one for listening while not connected to the external HD. I would also like to avoid loss of playcounts and other data that would happen if I would simply re-import the files into library from new location.
Suggestions how to solve this, anyone?Same problem here.
Anyone? -
Updating itunes library occurs with sharing an iTunes Library
Hi,
I have two macs, one of the macs has the iTunes library on a hard drive connected to it, lets called it "Mac1". I have another mac called "Mac2" which I mount the hard drive from "Mac1".
So I go about and make sure iTunes is not running on "Mac1", then go ahead and start iTunes on "Mac2". After I'm done and shutdown iTunes, if I restart iTunes on "Mac1" I get the message "updating itunes library" which takes a while since I have a large iTunes library.
Any ideas? I'm very careful to shutdown on iTunes on one computer before starting it up on another.
Thanks for any input, this is driving me crazyiamjedi wrote:
I think I may take your suggestion and just have separate libraries.
you can use _*Home Sharing*_ to keep them in sync.
also, there are 3rd party tools such as
PowerTunes
TuneRanger
Syncopation
however, a "one-iTunes-library-with-multiple-computers" approach is doable. click here for information.
JGG -
How to prevent iTunes for Windows from "Updating iTunes Library"?
My library is on a NAS and managed by iTunes on a Mac. I can connect from wife's Windows laptop using iTunes for Windows but every time I do, it Updates iTunes Library. Next time I log in from my Mac it Updates iTunes Library in return. It appears I'm experiencing "Update Wars" between the Mac and Windows versions of iTunes. I would like to allow my wife to stream iTunes songs to her new laptop but I don't want any updates from this source... prefer to manage the library from my Mac and not allow Windows to do any thing other than listen to existing playlists.
Thanks for any help/suggestions.Connect the PC to the library on the NAS. Wait while "updated".
Under Edit > Preferences > Advanced make sure the media folder is correctly pointed at the media folder on the NAS. If not correct, close iTunes, wait a few moments, then open iTunes again.
Close iTunes on the PC. Do not open iTunes on the Mac.
Copy the library files, iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb, sentinel and the folder Album Artwork into an empty iTunes folder on the PC, for example C:\iTunes.
Click the icon to start iTunes and immediately press and hold down SHIFT. Keep holding until prompted to choose or create a library. Click choose and browse to the copied .itl file, e.g. C:\iTunes\iTunes Library.itl
The library should now work properly on the PC, however check the setting for the media folder. If needs be correct, close iTunes and reopen.
Open iTunes on the Mac. It will update again, but that should be last time.
tt2 -
ITunes -many of my iTunes library list is gone
after iTunes Crash ( during iPhone sync terrible sync issue)
after i re-started iTunes
in iTunes screen on the left side many of my iTunes library list is gone.
and only a few list left. most of list is gone missing..
where can i recover my full library list?
is it possible? is there solution ? step by step someone help me?See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
Vista - Updating iTunes Library Error, Freeze, Blue Screen - Work Around?!
I may have a solution & partial root cause for the "Update iTunes Library" freeze / blue screen issue.
Details:
- I've been running Windows Vista since its release.
- iTunes worked fine under Vista since my XP->Vista clean install.
- I updated to iTunes version 7.1.1.5 a month ago and the problem started.
- After installation, iTunes tried to update the Library and after a minute or two, it hung and then went to a blue screen. I restarted iTunes MANY times over the month and tried to re-install it - nothing worked.
Solution? (for me anyway)
Recall that when you log into Vista, even if you're the only user, you DO NOT have administrator privilages. You are only granted those AFTER a request and authorization (I think this is where iTunes hangs). Now, this solution might be a stretch, but iTunes worked after I stumbled across this. I took two steps and am not sure which or if the combination worked...
- I was working with system commands that required administrator authorization. So the system prompted me, as it does everything, and I was granted them. Was this key? I don't know.
- I also copied the iTunes Library to my Desktop, started iTunes and let it create a new, blank, iTunes Library. I closed iTunes and copied my old iTunes Library file back from the Dekstop.
When I restarted iTunes, it started to update the iTunes Library and this time it completed successfully.
Not taking anything for granted, I did a shutdown/restart to make sure it was clean.
- I did run into a blue screen AGAIN at shutdown. But this time it rebooted clean and iTunes has been running perfectly for 3 days.
I hope this helps someone!
JohnnyHo
Dell XPS 600 Other OS Vista 32-bit, Pentium D Dual Core 3.2GHzwhat numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages
if you're just seeing a flash of a blue screen, we can use this technique to make hidden blue screens appear for us:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked. -
ITunes 9 freezes while "Updating iTunes Library"
I have never had an issue with iTunes before, and after installing the newest version, I opened iTunes for the first time. It successfully went through the "Checking iTunes Library" progress bar, but when the "Updating iTunes Library" progress bar comes up, it gets to about 80% and then freezes my entire computer. I've tried uninstalling and reinstalling with the same issue. I've tried uninstalling and installing an older version, but it would not allow me to start the old version because it said something had already been created by iTunes 9. Has anyone else had this issue? Any ideas how to fix it? I never realized how dependent I was on iTunes until I wasn't able to use it anymore!
I have been having the same problem. Then I got the idea to cut and paste the message that comes up when I manually ended the program. That is what got me the answer to my problem. Someone posted that sometimes malware will try to take the place of other files. I have McAfee and it didn't find anything. But I did download a free program called Spybot Search and Destroy. It did, indeed find malware on my PC and after it got rid of it, my itunes is working as it should!!!
-
Hello,
I upgraded to 7.3 iTunes - now we are getting the message "Updating iTunes library...". It gets stuck at this point. Has anyone had this issue? We've installed and re-installed several times.
Thank you!
CarrieHow big is your library? How long did you allow the "updating" window to appear before you cancelled/deleted/and reinstalled?
If you have a large library--it takes awhile to update it. Albums and artists are now sorted differently--iTunes is reorganizing things. I have approx. 35,000 songs in my library--it took a long time to update (not as long as when gapless playback had to be figured, but at least 15-20 minutes.)
I'm sure the speed of your processor and the amount of memory you have figures into this equation too. -
I have a Windows laptop running with Windows 7 (64 bits). i was using itunes normally. Few days ago I upgraded to 10.5.2. When I completed download and install process, itunes opened and got stuck.It says "Updating itunes library". What can I do?
Hi Drgeert-
The hub may not be broken per se, but Apple has made adjustments to the limits on current that can be drawn from ports.
You probably need a new hub.
These may be helpful and/or interesting:
USB: High Bandwidth and Isochronous Devices Must Be Separated
USB Product-Specific Details
Luck-
-DaddyPaycheck -
Itunes stuck on 'updating itunes library'
I just dowloaded iTunes 7.1.1 and right after instalation i opened it and the 'updating itunes library' pop up window pops up and goes about half way and stays there. i open up the task manager and it says that itunes is not responding... any sugestions?
I am seeing similar problem on a Windows 2000 machine. After the iTunes 7.1.1 upgrade, I rebooted the machine. When I open up iTunes, it posts a progress bar saying "updaing iTunes library..." When the bar reaches about 80%, a crash occurs that says:
=======================================================
iTunes.exe - Application Error
=======================================================
The instruction at "0x67cd66f3" referenced memory at "0x0f32c121". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
=======================================================
When I select debug, it shows QuickTimeMusic.qtx!67cd66f3() on the call stack. But since I don't have the source code to debug, I couldn't guess much about what happened.
It looks like it is the same problem, though the "debug" option may not popup on some machine. But a crash is a crash.
I have over 5000 songs in my library and now I cannot even open iTunes.
Anyone has a workaround? How do I roll back to an earlier version? -
I have updated to Itunes 10.5 on Windows and everytime i start it now, it says "updating Itunes library" and crashes at around 75%. i have uninstalled and re-installed it. No joy! Someone help! Thanks Umar.
Lets see whether this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working? -
Updating iTunes Library (error)
I have just downloaded iTunes 7.3.1 and when I start the program, iTunes opens a message is displayed that says "Updating iTunes Library" with a progress bar. The progress bar will go about 85% of the way up, and then the program will freeze.
When I look at Windows Task Manager, iTunes is listed there as "Not Responding."
I have tried reinstalling the program and doing a "repair." I have not tried completely uninstalling the program and reinstalling it because I am worried about losing my library information (i.e. my ratings and play counts) as well as my playlists.
I have started Quick Time and it runs without any issues that I can see.
Any suggestions?I had this same issue and now I get an error message that says "iTunes can not run because it has detected a problem with your audio configuration"
any help with this would be appreciated very much. I am running vista and have a 80gb video iPod. email me directly at [email protected]
Thanks
Tom
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