Updated phone trouble

I just updated my phone to the iso 5.1 and in the process lost all my apps and contacts

For apps, you can either sync it back using iTunes, or on your phone go to the app store - update - purchased - all or not on this phone, click on the cloud next to the app to download.
did you do a backup first b4 you updated, that you could have restore to after it was done updating.

Similar Messages

Nokia N82 failed software update - phone dead, wha...

Hello there,
I was using the latest version of Nokia Software Updater today to update my Nokia N82 phone.
Everything run smoothly at first, until suddenly at the mist of installation, the Nokia Software Updater pop up a message that the software encounter an error and have to restart.
I have restart the software, but my problem now is, my phone is dead due to the interruption of update, I can't turn on my phone at all, and it give no response when I want to connect it again with Nokia Software Updater or PC Suite.
Seriously this thing is giving me trouble. What should I do? Thanks in advance.

ketxorange wrote:
Hello there,
I was using the latest version of Nokia Software Updater today to update my Nokia N82 phone.
Everything run smoothly at first, until suddenly at the mist of installation, the Nokia Software Updater pop up a message that the software encounter an error and have to restart.
I have restart the software, but my problem now is, my phone is dead due to the interruption of update, I can't turn on my phone at all, and it give no response when I want to connect it again with Nokia Software Updater or PC Suite.
Seriously this thing is giving me trouble. What should I do? Thanks in advance.
Nokia 7210 supernova failed software update - phone dead, what should I do?

Error while updating phone button template in CUCM 8.6

Experts,
I'm getting following error while updating phone button template in CUCM 8.6;
Update failed. java.sql.SQLException: System catalog (sysprocbody) corrupted.
Please check the screen shot attached here with.
What could be the reason?
Thanks
Vivek

I'm not a Cisco employee, so I can't do anything with your backup.!
You need to take a backup as a precaution (You should have been doing this anyway) Then you need to call Cisco TAC to get the underlying problem fixed. CalManager is a locked-down environment, and only TAC can get the low-level access needed to fix database problems.
GTG

Phone not working after OS update, phone not working after OS update

phone not working after OS update, phone not working after OS update

I do have a questiion. I started the most recent iOS update on my iPhone last night and before it was ever completed a message appeared on my screen. It is a pic of the docking/charging cord with an arrow pointing to an iTunes logo...HELP!!!!! I have tried holding down the home key and power button several times and the same message continues to appear.

When trying to update phone, a message says i have purchased items that have not been transferred to iTunes, what is this?

When trying to update phone, a message says i have purchased items that have not been transferred to iTunes, what is this?

We need a bit more information to help.
Are you trying to update your iPhone using iTunes on your computer? If so, did you make purchases through the iTunes Store or App Store on your iPhone, and fail to sync them with your computer? That is the likely meaning of what you are seeing. If this is true, the purchases would be added to iTunes in your computer before the upgrade proceeds.

ZR will not update - Phone is a brick

My 2 month old Xperia ZR (purchased unlocked from Amazon at $549 US) is now a brick. I bought this phone for its ability to survive underwater, dust resistance and drop test. It seems just the rugged phone that I needed for 24x7x365 support duty.
Well, I should have asked if the phone would survive an upgrade. Apparently, it does not.
Performing the 10.3.1.A.2.67 system upgrade failed as I used PC Companion on Win7. I was warned it would take 30 minutes for the upgrade by PC Companion. At 26 minutes, I received an error message. The retry also failed. Then, the driver would not load and Win7 kept telling me the ZR was an unknown USB dev ice.
BUT, by this time, my phone was a brick. It would turn on, show the SONY logo and, then, turn off.
So, I call Sony Mobile Tech Support (1-866-766-9374 or 1-877-7XPERIA). Mayelin sent my a procedure to try in recovering my phone. No go. So, I call back and talk to Jamie. She doesn't even want to read my case notes (1-840176438). She goes to read the notes and transfers me to Mr. Dialtone. I call back and take to Natasha and ask for a Supervisor. Apparently, Sony does not staff their Call Centers with Supervisors. So, she asks for my number in order to have someone in Escalations call me back. No, she did not know when the callback would take place nor any timeframe like that there.
After 25 years of technical support experience in data networks, I know bull**bleep** when I hear it. There really ought to be a law that mandates Supervisors be present and available at all times a support call center is operating. The support bull**bleep** performed by companies such as Sony, and/or its outsource support vendors, is just criminal considering how much their products cost. Very unprofessional and user hostile.
I have included the procedure sent to me by Mayelin. It may be of help to some other poor and unfortunate person who might have also bought this Hercules of a phone.
I will wait until Monday when I might be able to get a Supervisor. I will then discuss how useless it is for me to undergo their 7-10 business days "evaluation" return-to-factory service when their system upgrade killed my phone. I would expect and advance replacement on the next business day at the very least. BUT, apparently, $549 does not get you this when you buy one of these indestructible phones.
How sad. Has Sony quality really come to this? I own a lot of Sony A/V and some professional products. I just bought one of their new VAIO laptops at top dollar from a Sony Store (Stanford Shopping Center).
If this experience has taught me anything is that I should probably stick to Sony Ericsson or not buy Sony Mobile products at all. My old Sony-Ericsson T515 never gave me any hiccups as big as this Xperia ZR is giving me.
ZRSUCKS
Dear ZRSUCKS,
Thank you for contacting Sony Xperia™ Online Support.
We have an extended guide that should help you fix the issue on your phone, please follow the instructions carefully:
Visit this link:
http://www.sonymobile.com/us/tools/pc-companion/
Click on Download PC Companion
Run the software and install it
Turn the phone off and disconnect it from the computer
1. No matter what the program says do not connect the phone until you complete step 9
2. In the welcome screen you will see the different modules available for you including the "Support Zone" option. Click on "Start" below it.
3. On the next page Click on "Start" under "Phone Software Update"
At this point if you get an error stating that "Unable to install update components" or "Server is busy" , then please proceed to step 12
4. The program will say that there is no phone connected. Click on the option below that reads: "Repair my phone" the program will issue you a warning about the content that you will lose during the update
5. Choose the option to continue.
6. The program will issue a final message warning you of possible data lost during the update. Click on the checkmark and then on "Next".
7. After that, the program will download the necessary information (5 to 6 minutes) and it will present you with a list of phones.
8. Choose your phones model from the list then click on "Next" then you will see a new section telling you how to connect the phone. (don't connect it yet)
At this point the phone must be off and disconnected from the PC.
9. Connect the cable to the PC not to the phone, then while pressing and holding the indicated button (in the steps on screen an specific button will be shown for you to press on the phone) connect the cable to the phone and keep holding the indicated button until the program says "the update of your phone has started..." (in some cases a message of "Installing drivers" will appear before the message of "the update of your phone has started..." is shown.)
10. If you failed to follow the steps correctly the phone will turn on and it will request that you "Proceed with the following steps, slide down the notification bar", If this happens disconnect the phone from the cable, turn it off and repeat from step 9).
11. If the phone is connected properly, PC Companion will proceed with the update ( It will tell you to let go of the back key) then wait for the update to finish and follow instructions on screen to disconnect the unit.
Dear Customer,
12. If "Unable to install update components"
1. Close PC Companion
2. Install Java from: http://www.java.com
3. Start PC Companion again and try to do the software unlock process once more.
Note: If you wish only to update the unit wait for the program to open and then select the quick link on the upper left corner that says "Update Phone/Tablet" and follow the instructions to perform the update. (the PC may request for the phone to be placed in Mass Storage mode. Do this by going into Settings>Xperia>Connectivity>USB connection mode)
As part of Sony Mobile's commitment to excellent customer service, we offer a wide variety of mobile products to suit your lifestyle. If you require more information, or have any other questions, please visit www.sonymobile.com or call us at 1-866-766-9374 .
Kind Regards,
Mayelin
Sony Xperia US Customer Services

Use SUS instead
Update Service (SUS)
http://www.sonymobile.com/gb/tools/update-service/
http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
Don't forget to give Kudos (Click on the half star + )
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

TS1702 My youtube app is no longer working on my iphone 3. Others, with the same phone, are not having the problem. It works occassionally, but it's unpredictable. I've updated phone software, deleted the app, re-downloaded the app, turned the phone off a

My youtube app is no longer working on my iphone 3. Others, with the same phone, are not having the problem. It works occassionally, but it's unpredictable. I've updated phone software, deleted the app, re-downloaded the app, turned the phone off and on...nothing.

You may have debris in your headphone jack blocking the sensor. Try blowing hard on the jack, and inserting/removing your headphones quickly multiple times to clear it.

Lots of problems in updating Phone apps

I use Ovi Suite beta : 3.0.0.254 Beta.
Phone: 5230 RM-588
Yesterday I updated phone and got application updates for:
Here and Now
Does not showup in my phone any more.
Music Player
Was supposed to get Lyrics, but the option does not show up. It is as if it never updated.
Ovi Maps (I did not update because I have newer beta)
Shazam
Fails with error (In Ovi Suite) :
Something's Gone Wrong
<Blah Blah>
Error Code : 17009
TopApps
Asks me to update to a version, I HAD already updated directly from phone itself many days ago...
But still I updated.
4/5 FAIL
What a score!
I use Ovi Suite beta : 3.0.0.254 Beta.
Phone: 5230 RM-588
Yesterday I updated phone and got application updates for:
Here and Now
Does not showup in my phone any more.
Music Player
Was supposed to get Lyrics, but the option does not show up. It is as if it never updated.
Ovi Maps (I did not update because I have newer beta)
Shazam
Fails with error (In Ovi Suite) :
Something's Gone Wrong
<Blah Blah>
Error Code : 17009
TopApps
Asks me to update to a version, I HAD already updated directly from phone itself many days ago...
But still I updated.
4/5 FAIL
What a score!
I need help on each of the three crucial failures please.
Here and Now, where is it?
Music Player : Why no option to show lyrics
Shazam 2.2 not installing

I thank the above responder ^
I thank the above responder ^
Music Player -> I think I will not see the 'Show Lyrics' option unless the file has lyrics saved...
I thank the above responder ^
Music Player -> I think I will not see the 'Show Lyrics' option unless the file has lyrics saved...
Now I want someone to help me with Shazam not installing.

Problem updating phone code 3014 appears how can I esolve it?

i deleted all setting and donner of my iphone when he restart her self the apple still bloked and he didind boot i try to update but many error problem updating phone code 3014 appears how can I esolve it? and now he still always in recovery mod what can i do ;;;;(

Dissable wifi sync and then try the update again.
Should all be sorted then,
Ryan

Air update phone firmware version

How do you update phone firmware version?
1. Download Nokia pc suite and use NSU or Nokia ovisuite (For Windows User only)
2. Try over the Air update (MAC/Windows User)
If your mobile data rates allow, try doing an over the air update. Support varies by phone, variant and software
Go to tools >Utilities> Device manager (location may vary by device)
There should be an updates tab
This functionality may not be available in your device. Contact your service provider for more information
To view or update the current software version of your device or to check the date of a possible previous update, select Menu> Tools> Utilities> Device mngr
To check whether software updates are available select Options> Check for Updates
First off BACK UP YOUR DEVICE! make sure you have a back up of the memory card and also the device memory and make sure that the battery of your device has enough power or connect the chager before starting update. To start the update select access point. The device starts to download the device data.
When the data is downloaded the update description is displayed. Select Accept to accept the download of the update package or cancel to cancel the download. IT may take several minutes and you can use your device during the download but not during installation time.
Server Profile Settings
Menu> tools> utilities> Device Manager
to add a new server profile seleat Options> New server profile.
Contact your service provider for correct settings
Server name- Enter a name for the configuration server
Server Id- Enter the unique ID to identify the configuaration server
Server Password- Enter a password to identify your device to server
Access point- Select the access point to connect to the server
Host Address- Enter the url address of server
Port-Enter the port number of the server
User name & password- Enter your username and password for the server
Allow configuration- To allow receiving configuration settings from this server select yes
Auto Accept all requests-To have your device ask for your confirmation before accepting configuration from this server. Select NO
Network Authentication- Select if network authentication is used. Enter your Network username and Network password to identify your device to the server.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Like how did nothing happen >> no connection >> no message ??
CAN I UPDATE >>
http://europe.nokia.com/support/download-software/device-software-update/can-i-update
jje

Unable to Update Phone Software

Respected Sir,
I am using Nokia C5 phone.I installed Nokia PC Suite on my computer and connect my phone with Pc Suite.But unable to download latest version phone software i.e 101.003 for my Nokia C5-00.Following steps are followed:
1.Download Nokia Pc Suite.
2 Install it on computer
3.Connect phone with PC Suite by USB Cable.
4.Select Software update option appears on Right Hand side of Nokia Pc Suite.
But when I follow above mentioned steps only updated apps for my phone are shows which are optional.But no updated phone software was shown.I am using Nokia Pc Suite 3.8.30.On Nokia website shows updated software for Nokia C5-00 is available.Why I unable to download it by using Nokia Pc Suite.I already contact Nokia Care Center about this but they unable to solve the problem.Kindly help me and solve the problem or provide me direct link from where I download updated software for my phone.Find attach file for more information.Current version of my phone software was 071.005
Attachments:
Nokia C5-00 Software-1.jpg ‏69 KB

Availability of update depends on Product Code / Region. Also, for Network locked devices, update is possible only after an approval from the Operator. Hence, even if an update is released in general, it need not be for your specific device. Seems, one of these reasons is preventing you from getting the update. In this case you need to wait and keep on checking or if you want you may ask Nokia Care whether they can update the Firmware ...
BTW, what you are using is not the Nokia PC Suite but Nokia Suite ...

Updating phone Software crash!

I've installed Nokia Software Updater.
While I tried to update phone software my phone was turning off.
After that NSU asked to do some steps to continue the updating, I did them.
But my phone could not turn on any more.
p.s. the phone is Nokia 6300 (has software 5.0)

@rakg
Unfortunately resource that farby has indicated is not really applicable to S40 devices where you can only remove battery or reset to factory settings using user interface, so visit to a Nokia Care Point is now indicated.
Happy to have helped forum with a Support Ratio = 42.5

Have updated phone to ios 5 now i cannot connect to safari can anyone help pls

I have updated phone to ios 5 now i cannot connect to safari can anyone help pls

The same thing is happening with my wife's iPhone 4 and we can't figure it out. When placing a call, the screen freezes and she needs to restart the entire phone.
She upgraded to 5.01 this morning over the air while it was plugged in. Immediately afterwards, this problem started happening. We've tried restarting the phone several times and plugged in to iTunes but there's nothing she can do do to fix it.
Any help is greatly appreciated!

HT4623 i downloaded iphone software but after updating ipod i seem to be asked to download again to update phone. what do i do to avoid downloading again, but update iphone

i downloaded iphone software but after updating ipod i seem to be asked to download again to update phone. what do i do to avoid downloading again, but update iphone

What specifically is the message saying?

HT4972 Lost contacts wen updated phone

Lost contacts wen updated phone and a previous device iPhone 3G contacts were placed on my new device

If you created a backup some time before the update, it is possible to get your contacts back. You can manually extract data out of the backup using a backup extractor software. It should be easy. It's a good idea as well to sync it with a PIM application as appropriate such as Gmail etc.

Updated phone trouble

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