Updated to Premiere CC 2014 and AE CC 2014 and now have blue lines/blue imprints of windows and crashes after 5 minutes of use or on start up

iMac - 27 ", late 2012
Processor  3.4 GHz Intel Core i7
Memory  32 GB 1600 MHz DDR3
Graphics  NVIDIA GeForce GTX 680MX 2048 MB
Software  OS X 10.9.4 (13E28)
After I updated from CS6 to CC 2014, my screen started to display blue lines and/or a blue imprint of a previously closed window, and Premiere CC 2014 and AE CC 2014 began crashing after about five minutes of use. Also, an error message popped up telling me to update my CUDA driver. I took the iMac into Apple and after updating the CUDA driver in store with an Apple associate, the error message went away. They were concerned about the blue lines, and after 3 days of hardware testing, they determined that the screen was not failing, the hardware was in great shape and the lines and crashing must be a software related issue. I took the computer home, uninstalled and reinstalled AE using the appropriate installer, and rebooted. Then I uninstalled and reinstalled Premiere using the Premiere installer and rebooted again. During the second restart a blue imprint of the Google Chrome window I had had open before the reboot was imprinted over the welcome/password screen. I typed in my password, opened up the Premiere project I'd been working on and immediately, the always dramatic message "A serious issue as occurred..." popped up. I tried opening it again, saved a new recovery copy and started to work on the project. Five minute later it froze up and I had to force quit. This happened two more times, both roughly after five minutes of use....back to square one.
Obviously, this is seriously hurting my workflow. Any advice you could give would be greatly appreciated!

... a blue imprint of the Google Chrome window I had had open before the reboot was imprinted over the welcome/password screen.
The apple guys said this wasn't a hardware error? I don't know software errors to save imprints throughout a restart. If I were to live dangerously and assume anything it would be that you got a failing graphics processor.
Ever tried cloning your boot drive and then doing a complete wipe and re-install of OS and CC?

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