Updating iTunes on a PowerMAC G5 running OS X 10.5.8
I am trying to plug in my iPhone 3Gs, that has the most updated iTunes version, to my computer and it keeps saying that in order to sync, I need to download the recent version of iTunes on my computer. When I try, it fails. It says that the system requirements must be OS X 10.6 or higher. I recently discovered that it is impossible for me to upgrade my OS X higher than 10.5.8 because I am using a Power MAC G5. Am I just s*#! out of luck, or is there another way for my to do ths? Seems crazy to me!
iTunes 10.6.3 is the last version of iTunes to support Mac computers with Mac OS X 10.5.8 or PowerPC processors.
iTunes 10.6.3 download:
http://support.apple.com/kb/DL1575
Oops! I see Niel already provided that link!
Message was edited by: Klaus1
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Just tried updating itunes and now will not run: apple mobile device failed to start
I was prompted to update iTunes on my Windows 7 PC. Tried to do so but now iTunes refuses to run. An error message continually appears saying that the Apple Mobile Device fialed to startr. I have tried unistalling and reinstalling without success. I would be grateful for advice! I have not had any iTunes issues on my PC before this "upgrade".
Hello, Wessail.
Thank you for visiting Apple Support Communities.
Here are the best steps to help you resolve this issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
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7.7 sounds more like a QuickTime version number than an iTunes version number.
If you update to the most recent version of the QuickTime Player, does that clear up the message?
http://www.apple.com/quicktime/download/ -
I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.
you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard. It is only on a disk, not in download form.
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Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H. -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
I'm trying to update iTunes to 10.5.2. I have a Windows 7 64-bit Dell laptop, and when I try to update it, I get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I went to the troubleshooting page and did all of the steps they listed: uninstalled iTunes, deleted by Temp files, even disabled AVG while I downloaded again and tried to install. I still get the same message. If anyone can help me, I would really appreciate it!You must have gone to the old microsoft post.
Here is the link:
http://support.microsoft.com/kb/2438651 -
I attempted to update iTunes yesterday. The update failed. iTunes now won't open and displays an error message that the program isn't localized and needs to be run in the English version. I'm in the US and the computer and program has never been used in another language. I tried reinstalling the full download for the new version and that failed as well. I logged out; shut down; restarted; retried the update; etc. Still no luck and the same message. Thoughts?
Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process. -
After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll not found" APSDaemon.exe will not run. itunes will not now run.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
How to update ITunes on my PC (Windows XP)?? Repeated attempts produce this messsage: "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have an older version of ITunes on the computer. Why can't I update it?
MMettlerRepair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
I keep getting the message" There ais a problem with this windows Installer Package. A program required for this install to complete could not be run. Contact your support personnal or package vendor". I get this whentrying to update itunes.
Does anyone have a idea how to fix this/
ThanksTry the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
In the past, when I updated iTunes, some items would be 'lost'. I quit updating, still running 10.6. I do keep my files on an external hard drive, which I plug in before starting iTunes. If I leave the drive off, and update, would that keep me from losing any files? Also, does anyone know how to search the iTunes store by price? I'm particularly interested in movies and audiobooks... Thanks
iTunes does not have provision for automatically storing one kind of media on a separate drive, so you have some basic decisions to make first. Do you want these movies to still appear in your iTunes library, or are you content with browsing filenames on a drive in Finder when you want to look for one? The second's the easiest thing because then you don't have to have an external drive permanently turned on and attached to your computer (wired or wireless). To do that you literelly only need to drag your movies folder to an archive drive and delete movies from iTunes. To watch them again you can add it back to iTunes while holding down the option key so the movie is used from its location on the external drive.
There's ways to move the movies to an external drive while keeping them in iTunes but the external drive iwll always have to be turned on and connected to the computer or you will see a bunch of broken link exclamation marks.
Realize what you are talking about is not "backup". Backup (which you should do) is putting a second or more copy of items on external drives for the day when your internal drive fails and everything on it is lost, inclduing all your home photos and perhaps things that have been pulled from the iTunes Store and can no longer be re-downloaded. -
TS3297 updated iTunes won't run on iMac OS X 10.6.8
I have the updated iTunes 11.0.3 and OS X 10.6.8 but now my iMac won't let me open iTunes as it says it is not supported. My Mac is a late 2006 and so, I cannot download OS Mountain Lion (if that is a potential solution), so I don't know how to get iTunes to open now. Any suggestions would be appreciated.
Hello sphsphsph,
Welcome to the Apple Support Communities. You may need to reinstall iTunes, the following link will assist with downloading the latest version of iTunes and then run the installer.
iTunes Download
http://www.apple.com/itunes/download/
Regards,
-Norm G. -
Just updated itunes to (10.22.14) and itunes won't open. I get message: Itunes cannot run because some of its required files are missing. Please reinstall itunes. Is there any other way to troubleshoot this other than reinstalling itunes?
With that one in that context, I think we should check for malware.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
I am trying to update itune and am geting canot find Update'itunes.msi I have tried to locate the file and cannot wit th phone upgraded to ios6 i canno cnnec it to itunes How can i solve this issue?
Help(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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