Updating tables in report

Post Author: JRKenney
CA Forum: General
We use Crystal Reports XI to write custom reports for our business's primary application. The reports are then imported into the application as Custom Reports and the application uses a runtime version of Crystal to generate the report. All reports are built off of views provided by the application builder. The views are created by using the format:select * from <db>.dbo.<table> While I know this method of creating views is not recommended, it's what we are stuck with from the application builder. A problem arises that whenever there are updates to the application, there may be new fields for any particular table. I found out awhile ago that this created problems in that those new fields were not being incorporated in the Views since views are built only once when the original code is run to build it, but I found a way to have the Views refresh every evening, essentially rebuilding them in case a modification arises.We have been experiencing since the most recent update, Custom Reports crashing the application and not running. I have narrowed the problem to those reports where new fields have been added. The reports will run fine natively in Crystal (it appears to handle these missing fields just fine), but the runtime is where I experience the problem.I can resolve the issue by deleting the affected tables from the Database Expert listing in Crystal and re-adding them to get the updated fields, but then this will remove any of the fields being used from that table. I've tried to figure out a way to "refresh" the table listing without removing it, but haven't found anything. Does anyone have any ideas on what I can do?Any help would be greatly appreciated since I don't want to have to recreate a bunch of reports.Johnnie

Post Author: JRKenney
CA Forum: General
OK - I've found that using the Update button in Set Data Source Location has been useful in getting the fields to update, but I am still having problems with some of the reports and the only fix seems to still be to remove the problematic table and re-add it. Again, any advice that any of you may have on what may be the issue/difference between running the report in the full Crystal program and the run-time engine would be helpful. Johnnie

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Edited by: userRRRYB on Oct 19, 2010 9:01 AM

Unfortunately not. I'm using the fields to update another field. This is a catalog form for our Document Control department. They create and save a document to a folder then catalog it so they have search capability. If they make a change to the doc, they have to go back to the catalog and make updates to the form as well. They will either tack on A,B,C etc. for a REVSION change, or v1,v2,v3, etc for a VERSION change. So...
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Edited by: userRRRYB on Oct 19, 2010 9:23 AM
Edited by: userRRRYB on Oct 19, 2010 9:29 AM

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MVP

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