Upgrade from 2.5 to 4 - Loss of serial number of 2.5 - isn't it registered

I went from using iMovie to purchasing Final Cut Express 2.5. After I installed and registered it I liked using iMovie better for the types of projects I did but my son was using Final Cut Pro in school so I let him install FCE 2.5
Now to do work with friends at church it was suggested I get FCE 4.0 (if not Pro outright). So I got the 4.0 upgrade but now my son cannot find the original serial number amongst his *#^$%. Isn't this kind of data stored on the my Apple account when I register. Is there anyway I can retrieve it or am I out of luck?

Start up FCE 2.x. Your serial number will be on the spash screen as it starts up. Once the program is started, you can also find your serial number on the menu item *Final Cut Express > About Final Cut Express.*
Write your serial number down and keep it in a safe place.

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I loss the serial number for my Final Cut Pro. I just traid instaling before that upgrade my Mac G5 2004 Computer. Could anybody help me?.

I loss the serial number for my Final Cut Pro. I just traid instaling before that upgrade my Mac G5 2004 Computer. Could anybody help me?.

These are user forums. You are not speaking to Apple here. You may contact them:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site.

Can't upgrade Aperture 3.2.4 in Maverick - lost serial number

I have the 3.2.4 version of Aperture which was running perfectly until I installed maverick. Now there is a NO sign on the Aperture icon and if I try and udate the software from the main menu it doesn't work. I don't have the serial number - I probably left everything behind when moving to another country. Also, if I go to the apple store I can only purchase the new version, there is no update option.
Is there any way I can overcome this problem?
Cheers

Try, if downloading the version 3.4.5 update from the support page will work. If you did not make a clean install and wiped your drive, when you upgraded to Mavericks, Aperture should still remember the serial number.
Download the upgrade here:
Aperture 3.4.5
Don't upgrade without making a backup of your Aperture library, before you try this. The upgrade will have to rebuild your Aperture library and to convert a to a different format.
If you can get Aperture 3.4.5 to run, look at the "About" panel: From the Main Menu Bar: Aperture > About Aperture.
Write down your serial number you see there for safe keeping.
Then try, if you now can update to version 3.5 -

Purchased LR6 upgrade, when entering SN for LR4, message " The serial number you entered is invalid. please try again. if the problem persists, contact Customer support. ". SN entered for existing product has been checked and is correct.

I retrieved the LR4 serial number from my Adobe account. The installer for an upgrade to LR6 will not accept the LR4 serial number.

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How do I get out of cs3 Illustrator's upgrade check? I already have a purchase serial number and there is no known, upgrade for CS3 for Illustrator. It has CS2.

How do I get out of cs3 Illustrator's upgrade check? I already have a purchase serial number and there is no known, upgrade for CS3 for Illustrator. It has CS2.

Questions:
Is the app store looking to my hard drive for traces of aperture to determine whether it has been purchased or is it looking at some kind of purchase history within the app store?
Is there anyway to wipe my hard drive clean of aperture files or wipe clean my app store purchase history so that i can start over?
If none of this is possible, does anyone have a possible solution?
If i were to redownload aperture (currently for free since it won't let me pay) when a subsequent update comes out (say it goes from version 3.2.2 to 3.2.3) can i then elect to buy aperture, pay the fee and will it appear as a purchased app and allow me to get upgrades going forward? Would any data be compromised with this?
1. Do you have a backup connected to your Mac that contains the app? If so, yes the MAS can detect that and believes that the app is installed.
2. If the app no longer appears in the purchase history on the Purchased pane in the MAS, then it would seem that Apple has taken care of that.
4. Updates, such as you describe are free. Upgrades are not. An upgrade is a new paid version of the app, such as v 3.0 to v 4.0.

Hello. I need help. I use Photoshop Elements 10 on my MAC but it no longer reads discs. Can I download it from the internet with my original package serial number?

Hello. I need help. I use Photoshop Elements 10 on my MAC but it no longer reads discs. Can I download it from the internet with my original package serial number? thanks

Yes, from here:
Download Photoshop Elements products | 13, 12, 11, 10

HT6115 When I upgrade to 3.7.2, ARD forgets the serial number. Why? How can I fix this?

When I upgrade to 3.7.2, ARD forgets the serial number. Why?
How can I fix this?
Thanks,

What is your previous product. The order page indicates either 9 or X std as qualifying products. Not sure why pro is in included, but not sure what your issue is.

I've purchased CS5 and want to upgrade to CC. When I enter my serial number it says I'm not qualified. Why?

I've purchased CS5 and want to upgrade to CC. When I enter my serial number it says I'm not qualified. Why?

You will have to check that with sales support directly. Nobody here can answer this question, even more so since it would require to know your purchase details and other confidential info like serial numbers, which would be stupid to share on a public forum. Try the web chat.
Mylenium

Problems After Win 8.1 Upgrade - Two Additional Partitions Both With Same Volume Serial Number?

An update from Win 8 Pro to Win 8.1 Pro has occurred automatically on one of my machines.
Prior to the upgrade (from memory) the machine had an OEM Partition (40MB), EFI System Partition (500MB), Recovery Partition (8.17GB) and OS (C:) partition. Only the latter was visible in Computer.
After the 8.1 upgrade there are two additional partitions, Recovery (500MB) and Recovery (450MB). All the partitions are now displayed in This PC as drives except the 40MB OEM Partition.
When viewed in This PC both the two new drives (that appear to equate to the new partitions) show as 499MB each with the same amount of free space. In Disk Management the first new partition is shown as 500MB and the second as 450MB.
I have SugarSync installed on this machine and since the upgrade it is displaying an error telling me it won't work because the two new drives have the same Volume Serial Numbers.
Clearly something has gone wrong with the upgrade:
Is there any way to resolve the Volume Serial Number conflict?
Is there any way to stop all these drives appearing in This PC?
Do I need the two new partitions and if not how can I get rid of them?

There is a fourth path to upgrading to Windows 8.1 provided by Microsoft. Microsoft have been displaying automated reminders from time to time on Windows 8 computers that Windows 8.1 update is available to download - from these reminders it is possible to
choose either Install or Not Now. Just recently these reminders have changed, they are instead notifying the user that the Windows 8.1 Update will be installed automatically or the user has options to postpone the installation for 1hr, 2hrs, etc. The
user of this computer tells me she went away from the machine and Windows 8.1 update installed automatically from one of these prompts.
I have seen these installation prompts on several of my customer's computers and they are not malware related (I deal with malware removal every day and would recognise this). However, I have scanned this computer with Bit Defender and MalwareBytes and there
are no infections present.
The only difference between this Windows 8.1 Update and the others that I have carried out is that it wasn't controlled and therefore I wasn't able to disable the security software (Bit Defender Internet Security 2015). This may be the cause of the problem.
I've uploaded the two screenshots you asked for - the two new drives are W: and Z: and SugarSync is reporting that they have the same Volume Serial Numbers. Note: X: and Y: were not visible prior to the upgrade.
There are two Windows Update logs at C:\Windows\ so I will upload both.

InDesign Upgrade will not accept my PageMaker 6.5 Serial Number

When I ordered InDesign from Sales, my PageMaker 6.5 Serial Number was verified by the Representative. However, when I went to install InDesign CS4, an error message appears stating that the serial number is not correct.
I contacted Adobe and they said they could not help me. Instead, to post the issue in this Forum.
I'm on the iMac OSX.5.
I've upgraded Adobe products over the years and have never encountered this problem.
I've got a major project to work on but cannot get at it. HELP!
Thank you!

Gayda,
Rob is right that serial numbers are EXACTLY what customer service is supposed to help with.
But until you get through, may I ask which serial number you're trying to input?
I believe you need to find the serial number on the box of InDesign, not your old PageMaker serial number. (In case you were confused and tried to enter it.)

Loss aperture serial number

transfer my old Imac to new. want to use aperture wants serial number where do you get it?

You can copy the serial number from the "About" panel on your old iMac:
Launch Aperture on your old iMac.
From the main menu bar use the command: Aperture > About Aperture
That will show you the registration key/ serial number.
How did you buy Aperture? If you bought the boxed version, the serial number should have come in the box together with the installation media; my serial number came on stickers affixed to the inner drawer of the box, others found them on the leaflet in the box.
If your Aperture version is an upgrade, you will need also the serial numbers of the previous aperture versions that you upgraded from.
Regards
Léonie

Need formula to take text from one cell, add that to a serial number with leading zeros

I'm trying to create a spreasdheet cell that simplifies creating videotape Numbers from a job name in cell and appends a serial number with leading zeros, and that would survive an export to EXCEL.
The result would look like
A Column
Job Name
B ColumnTape #
Formula needed for B
ClientName-TapeType-
ClientName-TapeType-001
=
ClientName-TapeType-
ClientName-TapeType-002
=
I've tried using a custom cell format that had the text in front of the (Integer) drag and drop, with three integers and leading zeros.
That worked, but requires recreating the custom cell format for each client and tape type.
So, I've used the formula =A2& in order to play around with different things, but haven't hit on something that adjusts for increased numbers and retains the leading zeros.
I don't mind doing a starter for the first row and then adding +1 in the formulas for the rows below.
I've done that using the custom cell formats for the first B cell and then using =Bx+1 in the following cells. It works, but I'm hoping to find something simpler or that can be copied and pasted in multiple rows on one paste.
Thanks in advance.
Suggestions much appreciated!
Ted

Ted,
This expression in B will give you the pattern I believe you are looking for:
=A&RIGHT("00"&ROW()-1, 3)
Here's a screen shot...
Jerry

Lightroom 6 standalone upgrade does not install - does not validate the serial number

Hi,
I have bought (Adobe store) yesterday and downloaded Lightroom 6 standalone upgrade (I own lightroom 4).
During the installation in Windows PC I get the following message: "We are unable to validate this serial number for Adobe Lightroom. Please contact the support"
- the Internetconnection is fine
- checked etc/host
- double checked both serial numbers
It is just impossible to install the LR6 upgrade on my Windows PC. There were no problems installing and running LR4...
Any help would be greatly appreciated...
Peter

Please check your hosts file entries once as sometimes due to no connection to the serialization server adobe doesn't verify the activtion.
See the steps here-
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Or
Reset the hosts file:
Note: You may have to disable you security software to modify your hosts file.
Windows
Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Mac OS
Log in as an administrator to edit the hosts file in Mac OS.
In a Finder window, choose Go > Go To Folder.
Type /etc.
Select the hosts file and open it.
Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
Search the hosts file for entries that reference activate.adobe.com (for example,127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.

Install iWork09 from box and it still asks for serial number

Hi all,
I think I have previously installed iWork and used trial version. Recently, I bought a family pack boxed version of iWork. On my MBA, it installed fine and works beautifully. On my iMac, it installs fine as well except when I open any of the application, it says I either have to buy a serial number or I install from my DVD, which I have already done. Just in case, I installed it from DVD again to see but I get the same results. I can't use my iWork on my iMac. Can you help?
Thanks.

If you had made a search in this forum you would have found the answer many times. You have to thoroughly delete iWork. It isn't enough to delete the parts you see in the application folder.
use Yvan Koenig's script:
          •          Go to http://www.box.com/s/00qnssoyeq2xvc22ra4k
          •          Choose public_YK > for_iWork'09 > other_iWork'09 items
          •          Click on uninstall iWork '09.zip, decompress it, open it in AppleScript Editor and click the Run button
restart the computer for good measures and install from the disk again. Don't forget to do the updates too

Tried to install CS4 from DVD on windows 7 computer but serial number is not accepted

Have new PC with Windows 7 and want to install from DVD my CS4 application.
At stage where to enter the serial number it stops me as the serail number is not recognized, and yet it is 100% correct.
How can I overcome this problem?

Thank you Kglad for your support....
However it didn't get me what I wanted... to install my CS4...
Finaly I got it done however, and that may be of my unawareness of the download.
1> When downloading the files, one file has the extension. . 7z.
2> After downloading that file it is shown as a document file in my download directory.... I didn't know how to go about it..
3> Finally I got bright and checked on the internet what a . 7z file is and found that it is a zipped file in open source.
4> I downloaded the 7.Zip zipper software and ran that on the subject file
5> Guess what........ this opened the files and I proceeded to installCS4 without a flaw.
I am responding extensively to your kind reaction in the hope someone else, as me not so computer literate/smart,
will not loose several days to overcome this issue.
To contact Adobe Chat is also not constantly possible, so we were just waiting and waiting.
Adobe really should improve their support but maybe they are not interested much, as they may prefer to sell you their CLOUD solution.
Thank you for bearing with me.//Ko

Upgrade from 2.5 to 4 - Loss of serial number of 2.5 - isn't it registered

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