Upgrade from CRM 5.0 to CRM 7.0 - ISA

Hi All,
Currently we have CRM 5.0 implementing ISA applications, and soon we wil be upgrading to CRM 7.0.
We have some customised ISA applications running on 5.0, so during this Upgrade process, what would be the techincal approach for the ISA applications to be able run fine with new CRM 7.0.
Please guide me with your inputs about how to go on with this upgrade process.
Thanks,
Aman.

There are changes in the flow and the files of CRM ISA 7.0...donot compare things with 5.0...we had to start from scratch...

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Hi community,
we are working on an upgrade from 6.0 to 7.0.
After checking modifications with TA SPAU, I'm checking our adaption in the WebUI.
Extending a WD Component with the workbench means, that a Z class is generated which inherits from the SAP standard class, then you can redefine the methods you need to adapt! Mostly we copied standard method and added our coding!
This means after upgrade I have to check all these redefined methods, because the overtaken SAP standard coding could probaby have changed due upgrade.
When I check table BSPWD_CMP_C_REPL I see that we habe about 90 classes which inherit from a SAP standard class.
So I think I have to check each reimplemtated method if the adapted coding is now different to standard method implementation?
Am I right with my suggestions?
I didn't start yet, because I'm still in hope that there's a transaction / programm supporting this job?
regards
Markus

Hi Markus,
Things that are available in 7.0 may have been made available in 6.0 through custom enhancements. You should therefore validate each and every implementation to see if the requested functionality is still necessary. This makes sure you're not poluting the system with unnecessary enhancements. This is not a process you'd want to automate in my opinion. It requires a person (or 2) with
1) good knowledge of the framework
2) the enhancements brought in 7.0
3) the functionality as requested by the business
Hope this helps you!
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Upgrade from CRM 4.0 Mobile Components to SAP CRM 7.0

Hi CRM guru's
I am a SAP BASIS consultant. New to CRM. I have a few queries for which i require help.
1) Is it possible to upgrade CRM 4.0 Mobile Components to SAP CRM 7.0 platform?
2) What is the approach used to upgrading a CRM 4.0 Mobile Components to SAP CRM 7.0 platform?
3) Are there any constraints in upgrading CRM 4.0 Mobile Components to SAP CRM 7.0 platform?
4) What would be the impact of such upgrade on current applications and processes?
5) Is it a straight forward technical upgrade or would involve technical tweaking to align it to CRM 7.0 mobile platform?
6) What would be the Pros and Cons of going for such upgrade?
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1 )What is the use of the code migration tool in CRM mobile upgrade, whether it can covert the VB6 to .Net
2) What effort involved in the migration
3) Complexity in support pack upgrade from sp6 to sp7 in CRM 4.0 mobile( Please let me know whether the technology changed from VB to .Net in this support pack upgrade). CRM mobile Repository Server can be upgraded from 4.0 to 7.0 directly.

Hi Sriram,
Mobile component changed to .Net in 5.0 so the first upgrade of support packages should not be a problem. Your only concern will be the rollout of the support package upgrade to the users in the field.
I don't know much about the upgrade from 4.0 to 7.0 and the complications around the custom code migration from vb to .net. I imagine this is something you may need to talk to SAP about.
Depending on the amount of work involved it may be easy to upgrade the CRM system and do a re-implementation of the mobile component.
Good luck.
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Hello together,
The system of our customer has been upgraded from CRM 5.0 to CRM 7.0. After that some problems occurred regarded the billing.
In the Billing Due List a dump occurs when clicking on an item and then on conditions
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During the Analysis we looked to the billing engine navigator:
In the Billing Engine Navigator (Transaction: BEFN_F1) the Generation Log shows the following:
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BR, Anne

Hi Nawanit,
we checked the key figure settings and categories. Everything is maintained correctly.
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BUT: When I try ot change this indicator I get the following message no. /SAPAPO/MRPA000:
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As far as we work with ECC 6.0, EHP4 this message makes no sense.
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Hi ,
How do we create new field on UI and store data into existing field in database?
Is there any option in AET to skip the creation of new field in the database table ?
Custom field is already created in GUI and database table while using CRM 4.0
Now, after upgrading to 7.0 EHP3 , I need to bring this field on the UI .
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Hi Jayasri,
As a custom fields are already there in crm 4.0. You don't need to use AET again to add field.
These enhancements still exist after the upgrade. Dependent on the enhancement object and type some manual steps are necessary.
For example regarding a single field enhancement for the BP the whole framework is enhanced after the upgrade. There is only one manual step to bring the field on the relevant view(s) via the UI Configuration Tool. For whole BP tables some more manual steps are necessary, these steps are described in the note 1069791 - CRM WebClient UI for EEW enhancements (reference to more notes regarding the EEW after the upgrade).
For set types, we need to generate UI With the help of the UI configuration tool the settypes could become visible in the Web UI.
I didn't understood your scenario, can add little more information why you want to add field by AET if available in DB?
Refer
FAQ - SAP CRM Upgrade from release 4.0 to 7.0
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Hi,
I have a customer who is looking to move their processes from the customer interaction centre (CIC0) in the SAP GUI to the CRM 2007 IC WebClient. They have upgraded to ECC 6.0, but do not have NetWeaver in place today, so they have asked whether this is required for the implementation of CRM. Do I correctly assume that the CRM middleware concept has not changed (ie it still uses BDocs) with CRM 2007? Also, can you please confirm whether XI required for them to move to the CRM 2007 IC WebClient?
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Janine

Hi Janine,
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Regards,
Shwetha

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Hello All Gurus,
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Where can I get what are the modifications and what are the things to keep in mind.
We did a lot of custom developments which are now part of standard. In such a case what is the best option do we go on with the custom developments or do we move more to the standard.
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Hi Vikas - so is it working now?
steps would be
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2. open the 'hosts' file in notepad and type in ur IP address and the URL. There will be other entries also in this file, and u can refer to that for format.....
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Hi experts!
Can anyone of you tell me about risks and scope (what must be done) regarding upgrading from CRM 3.1 to 5.0? Do you have any links to good documentation?
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Hi,
We are planning to update from CRM 5.0 to CRM 2007. We are using CRM for Leads, Opportunities and Account & Contact Management with PCUI as front end. We do have some customized iViews for Sales People and Customers. Can any one, please provide me the step-by-step process to do technical and functional upgrade or point me towards the documentation on the same
You will rewarded with the points. Thanks in advance. Please, Its URGENT...
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Amit,
Based on your reply your work looks like the following:
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As far as tracking your project you can use solution manager or build simple project tracking in MS project.
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Hello,
we're upgrading from CRM 5.0 Interaction Center to CRM 7.0. The client is using MYWORKLIST in CRM 5.0. In CRM 7.0 I found
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Edited by: Saeed Ahmad on Aug 19, 2010 7:52 PM

Hi,
We have resloved issue using my activities from PRO* roles.
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Saeed
Edited by: Saeed Ahmad on Oct 12, 2010 4:45 PM

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We use CRM for SSMS functionality to create help desk tickets which can have documents attached to them which are stored in and retrieved from content server.
All was well in the land of CRM 6.0.
Since the upgrade to CRM 7.0, when viewing an SSMS ticket, the link to an attachment does not appear on the screen. Also, a new attachment can not be created.
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For the issue that the "Create attachment from template" is grayed out in an upgraded CRM system, the templates will need to be recreated in the new environment.
Login to CRM WebClient as the standard salespro role
Navigate to Sales Operations -> Document Templates
Click New and recreate all of the templates used in the previous version
After this is done, the create attachment from template link will be enabled.
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Upgradation from SAP CRM 5.0 GUI/PCUI to SAP CRM Ehp3

Hi Experts,
We have a requirement to upgrade SAP CRM 5.0 to SAP CRM Ehp3.
We can do the technical adjustment by using tcode SPDD and SPAU.
But how we can migrate from SAP GUI and PCUI screens to SAP WebUi screens ?
Please tell me all the upgradation steps and challenges to upgrade from GUI/PCUI screens to Webui.
Thanks & Regards,
Akhilesh Bhagat.

It's a tedious manual process to re-implement all your customizations over to the Webclient. I will say if you were good and kept business logic in BADI's then all you need to worry about is screen customizations. If not and you were like many folks, you are going to have to recode everything.
I did this about five years ago from CRM 4.0 to CRM 5.2(the first CRM release with webclient) and if you look at the content under my profile with way older blogs, you can find some of my commentary on doing this.
For EHP3, you need to learn/love/embrace the AET. You are also going to need to learn the SAP Web Client stuff ASAP. The great part for you is SAP offer classes or there is a book or two on it. You don't have to learn it from lean documentation like I did.
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Take care,
Stephen

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Hi All,
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Thanks & Regards
Prasanna

hi
check out the upgradation Note available in the Master Lists for upgradation.

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Hi All,
Can we upgrade from SAP CRM 5.0 to SAP CRM 5.1 or SAP CRM 5.2 or 2007 ?
If yes, is there any upgrade path or documentation ?
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Sandeep G

Hi Shalini
Thaks a lot for your swift reply.
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Regards
Sandeep G

Upgrade from CRM 4.0 7.0 Missing existing Custom fields

Hi experts:
We have recently upgraded from 4.0 to 7.0 and many of the custom fields we created in 4.0 are not available in the UI. When I look in the BSP workbench under the page view that is defaulting in the webUI, I can see the fields in the context node structure but I cannot get them to appear on the webUI as available to add to the page.
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Hi Chris,
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Reasons to upgrade from CRM 4.0 to CRM 7.0 ?

Hi Experts,
We have CRM 4.0 working on our client system. Why should they upgrade from CRM 4.0 to CRM 7.0 ?
A few reasons that I can think of are :
1) SAP will not support CRM 4.0 -
But they can get maintenance support from SAP although at a higher cost
2) CRM WebClient - fast and easy to configure and maintain -
but this is not so convincing a reason that they should upgrade and then almost implement whole of CRM again. They already have Portal.
3) Some new functionality added by SAP in the newer versions-----That is good but their business is working good with the existing functionality of CRM 4.0
Please provide some compelling reasons so that we can ask our client to go for upgrade.
Thanks in advance.
Regards,
Vikas

Hi Vikas,
Although your customer happy with the functions in CRM 4.0, and they are willing to pay extra money for extended maintenance fee. SAP will end the support of CRM 4.0 sooner for later.
Other reasons I could mention:
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2. CRM architecture was changed since CRM 6.0 and and 7.0 provided New tools and assistants simplify, standardize, and reduce development effort significantly, i.e. less code development, more flexible customizing. From this prospective, 7.0 is the investment safe release for long-term
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There should be a lot, and you can order upgrade value proposition service from SAP for formal evaluation.
Cheers,
Denny

Upgrade from CRM 5.0 to CRM 7.0 - ISA

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