Upgraded to Yosemite and cant open iPhoto! Saw an update for app but it won't let me; says not available for this AppleID because it was bought by a diff user or item was refunded. Not so. What now?

UPgraded to Yosemite and now I cant open iPhoto. App says it needs to be updated but yet I cant udate cause it says update not available for this ID cause it was bought by another user (I only have 1 Apple Id) or item was refunded or cancelled. ANY IDEAS? Thnx!

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iLife/iWork applications into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(117328)

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I just got a Mac started it up and had to update 2 apps ,they were pages and aperture. it said that update is unavailable with this Apple ID may be bought by a different user or item was refunded or cancelled I've have not done either. Please help

I just got a Mac started it up and had to update 2 apps they were pages and aperture it said that update i'm available with this Apple ID may be bought by a different user or item was refunded or cancelled I've have not done either. Please help

Try each of these in order until one works:
Open App Store and click on your Purchases tab. If you're prompted to accept them, then do so.
Put the old ones into the Trash, temporarily. Open App Store and see if you can download them for free from their individual product pages. If asked to buy them, see the next option.
Click here, contact Apple, and wait for a response.
You will have to purchase them using your Apple ID.

Upgraded to yosemite and cannot open iphoto. It says I need to update the latest version and then says it is not available in the Australian store?

Upgraded to yosemite and cannot open iphoto. Its say i need to upgrade the latest version but it is not available in the Australian store?

Go to the App Store and check out the Purchases List. If iPhoto is there then it will be v9.6.1
If it is there, then drag your existing iPhoto app (not the library, just the app) to the trash
Install the App from the App Store.
Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.

I know have a mobile me account and so my apple id is switched from my email address. i am trying to update my apps but it won't let me as it won't recognize my new 'ID'. how can i fix this on my iphone?

I have mobile me account now and so my apple id is switched from my email address to my mobile me address. Since I have made this change I can't update my apps. Everytime I try to sign in it won't recognize the switch. I have updated all the proper information on my iphone, however, when updating apps it still shows my apple id as my email address and not the mobile me account address. I am not sure what else to do??? I have even sync'd my iphone and tried to do it through my pc, however, it says that it can't update (nothing to update). I have ten updates sitting on my iphone apps...What to do...what to do? Very confused.

Where are you trying to log in? You should be able to change your ID at http://appleid.apple.com - can you log in there?
Before you change your ID you should log out of the iTunes Store and on any devices which are logged into iCloud. Then once you've changed it you can log back in with the new ID. (Your iCloud synced data will disappear from the device when you do this but will reappear when you sign back in - give it time).
If you are unable to sign into http://appleid.apple.com you will need to contact Support. Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com . Click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. If you have any problems with that try this form: https://www.apple.com/emea/support/itunes/contact.html

I can't update apps. Tells me not available for this apple ID as it was bought by a different user or item refunded or cancelled?

Unable to update apps. Tells me not availabe for this Apple ID as it was bought by a different user or item was refunded or cancelled?

Demo, thanks for the response.
Unfortunately none of your suffestions work.
The AppleID has only been set to one country. Several purchases are not visibile when I look at the purchases made with the AppleID.
I get exactly the same error regardless of where I try and download the update from (from within ITunes (10.9.2), from the upgrade pane or from the software description pane.
@leinaday; yes a fix is most certainly required.
Issue started 07-May-2014 despite successful upgrades of the apps in question in the past.

Upgraded to Yosemite, Created new apple ID as couldn't remember last one now can't update iPhoto receive message this update not available for this apple Id either because it was bought by a different user or item refunded or cancelled.

upgraded to Yosemite and now can't update Iphoto or Imovies receiving message this update not available for this apple ID because it was bought by a different user or item refunded or cancelled. Is there an easy fix

Unfortunately, anything obtained at the app store remains tied to the Apple ID used to obtain it forever. You will either have to start over with your new ID or try to recover the original ID.
Frequently asked questions about Apple ID

This update is not available for this Apple ID eiher because it was bought by a diffirent user or the item was refunded or cancelled. kindly advise what to do

his update is not available for this Apple ID eiher because it was bought by a diffirent user or the item was refunded or cancelled. kindly advise what to do

Apple appears to be having trouble on their servers. Try again in a few hours.
(106365)

This update is not available for this Apple ID eiher because it was bought by a diffirent user or the item was refunded or cancelled

Please help me when i update tune in message come like this, This update is not available for this Apple ID eiher because it was bought by a diffirent user or the item was refunded or cancelled. kindly advise what to do.

Hi bu7ch,
Thanks for the question. I understand you are having issues downloading an application update from the App Store. To troubleshoot these issue, let’s follow the steps for iTunes Store connectivity:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and restart your device. Once your device has restarted, sign back in to the iTunes Store and try to download the update.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.

I have CS4 Photoshop on my iMac with Mavericks. I am going to upgrade to Yosemite, and don't think it is compatible with CS4. Do I get the full Photoshop CC version for $9.99 a month, or do I need to buy any additional things?

I have CS4 Photoshop on my iMac with Mavericks. I am going to upgrade to Yosemite, and don't think it is compatible with CS4. Do I get the full Photoshop CC version for $9.99 a month, or do I need to buy any additional things?

Thanks, I was thinking so. I installed my CS4 from a CD in 2008, and it looks like Adobe has taken another approach to selling their products. I'll be downloading CC Photoshop a little later today.
cw
From: Brucgovn <[email protected]>
To: Chris Warot <[email protected]>
Sent: Saturday, May 2, 2015 11:27 AM
Subject: I have CS4 Photoshop on my iMac with Mavericks. I am going to upgrade to Yosemite, and don't think it is compatible with CS4. Do I get the full Photoshop CC version for $9.99 a month, or do I need to buy any additional things?
I have CS4 Photoshop on my iMac with Mavericks. I am going to upgrade to Yosemite, and don't think it is compatible with CS4. Do I get the full Photoshop CC version for $9.99 a month, or do I need to buy any additional things?
created by Brucgovn in Adobe Creative Cloud - View the full discussionYes, you will get full version Photoshop cc 2014 as well as Lightroom CC 2015 with Photography plan If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7505683#7505683 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7505683#7505683 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

I had i cloud and now i've deleted it and just want to sync using normail I tunes but it won't let me ???, I had i cloud and now i've deleted it and just want to sync using normail I tunes but it won't let me ???

I had i cloud and now i've deleted it and just want to sync using normail I tunes but it won't let me ???

Why not? What happens when you try?

How to switch to a different app store? I am trying to update my apps but am getting a popup that says your account is not valid for use in the uS store. you must switch to the Canadian Store before purchasing. How do I do this? I can't find the place

I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!

[Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather .

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT4527 My old itunes has already been deleted, so all of my music is still on my ipod, but it won't let me transfer it to my new itunes because it says it will delete it all, what do I do?

My old itunes has already been deleted, so all of my music is still on my ipod, but it won't let me transfer it to my new itunes because it says it will delete it all, what do I do?
I can't sync my ipod because then it will delete everything

The ipod is not a backup/storage device. the sync is one way - computer to ipod. The exception is itunes purchases: File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.

I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that so how do i fix this?

I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?

Try temporarily disabling your firewall and antivirus.

HT1420 One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?

Deauthorize all.
Then authorize the active computers.

Upgraded to Yosemite and cant open iPhoto! Saw an update for app but it won't let me; says not available for this AppleID because it was bought by a diff user or item was refunded. Not so. What now?

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