Upon reinstalling Firefox, I cannot access my sync key-there is no "Manage Account"

Once upon a time , after updating Firefox & before the treacherous AVG toolbar wreaked havoc- I had synced my new iTouch with Firefox.
They were living happily ever after until the above mentioned treachery took place. The devastation left no alternative but to uninstall my beloved Firefox & reinstall.
All went smoothly until... I tired to reunite my iTouch with it's long lost Firefox Sync.
The Fairy Tale ending is in tatters as I write this (drat you AVG toolbar!)...
simply put:
- going to Tools->Options->Sync only allows me to Set Up Firefox Sync.
- there is no Manage Account option.
- which means I cannot access my sync key...
After researching & failing to find a workable solution to this dilemma, I decided to set up a new account;
it says '[email protected]' is already in use... it's a vicious circle...
Can anyone help straighten this out so my Fairy Tale ends happily?

I followed your advice- a plausible solution to be sure & one to finally reunite my iTouch & Firefox Sync...in fact, I've followed you advice several times over the last month as I continue to get the following Oops message:
''Oh dear.
Looks like one of the dinosaurs escaped again. We keep them away from the data, so that should be safe.
Please try again later when we've wrestled him back onto the treadmill.''
Does anyone know when the escapee might be returned to his treadmill?

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I reformated my PC and lost my sync key and I have my iPhone connected to Sync but cannot find my sync key in the iPhone app

I have lost my sync key because I reformatted my PC and didn't have a backup of it and my only other device connected to Sync is my iPhone but I cannot access the sync key in the Firefox Home app. I really wish I didn't have to erase all my sync data as I have some important passwords and bookmarks saved only in Sync.

I did. Safari could not open the show sync key addon and Firefox Home didn't even try to load it for some reason.
The second addon install button is grey when I try to open it with Firefox Home.
Thank you, I appreciate the help but I guess unless there's a way to get the sync key for example via sftp from the iPhone (I have jailbroken) I'm pretty much doomed. I tried looking around the Firefox Home app folder but could not find the sync key in there. If someone knows where to look for the key it would be helpful, in case it isn't encrypted.

Cannot access my sync account

I cannot access my sync account on any computer. I have tried to get it to send me the password so I can access it, but I never get the e-mail. Although I attempt to set up a new account in the event that I did not use that e-mail to set up my account and it says it is already in use. So I cannot access my account and I cannot create a new account with my current e-mail. I cannot move forward or backward here. Is my only option to go back to IE?

You are right. Sync's reset password feature is broken at the moment.
I found a bug where the issue is being tracked and as soon as a fix is posted there I'll update this post. It looks like the server that sends the emails is offline or having some other sort of technical issue. I can't say for sure b/c I don't work for Mozilla.
Anyway, even the Mozilla employees themselves are unable to get their password reset emails. So take comfort in knowing that you aren't the only one with this problem. :) As far as how soon you can expect a fix? I didn't see any timetable for that. I'll let you know if that changes.

There is no manage account button on my firefox sync tab on windows 7 or xp or ipod

I set up a Firefox sync account on my windows 7 machine, with user name, password and code (which I still have).
Then I set it up on my Windows XP machine.
The two synced.
Then I set it up on my iPod. The device picked up the then current sync.
Now, if I try to get to my Sync acct via Firefox>Options>Options>Sync there is no "Manage Account" button.
None of my units will sync, and I cannot even follow the instructions to rest the code -- because there is no "Manage Account" button.
This has been going on for at least a week or more.
Can someone advise on what is happening and how to make sync -- sync? Or work?
Thank you.

When I go to the Firefox button>Options>Options>
I see the Sync Tab which asks me to set up Firefox Sync (which I've already done). The image depicting this is "opening_screen_sync.jpg"
If I click on "Set Up firefox Sync" I see "second_screen_sync.jpg"
If I click on "I already have a Firefox Sync account" Connect button then I see the code it gives with the third screen (I've left the code part out).
Nowhere do I see the screen in the FireFox dialogues that lets me access the Manage my account so I can ask for a reset of the code (if that's necessary).
These pictures are from my windows 7 machine.
Do you also want to see the images from my XP? Essentially it's the same thing.
From my iPod Touch 4 using Firefox Home, when I hit the refresh button the tabs, bookmarks and history remain the same even though my Windows 7 Firefox has changed significantly.
No unit picks up changes from any other unit. Even though originally synced.
Is this the information you where asking for? If not, please feel free to guide me into directly what info you are seeking.
Thank you for your time and patience.

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website. How can I backup my data?

I have broken my screen and cannot access my iphone. I have an icloud account which I have used to back up my phone previously but nothing is showing on the website in contacts etc. As I can enter my pin I cannot connect it to a laptop. Is there anyway of backinh up my data, pictures etc?

No there isn't. If you check iCloud, you are not showing any backups at all? Did you have the phone set to sync contacts in iCloud, or were you just backing up to iCloud? If you were just backing up, then you should be able to access the backup, but if you were not syncing, then you probably cannot see the contacts in iCloud. You would have to wait until you restore from the backup to see them. You will probably have to go onto the iCloud website to erase and remove the device from Find My iPhone if you want to clear it off.

My other computer died and have my bookmark synced setup, however, I no longer have access to sync key and I do not want to generate a new key and erase my old bookmarks. How do I retrieve them?

My other computer died and have my bookmark synced with Firefox sync, however, I no longer have access to sync key and I do not want to generate a new key and erase my old bookmarks. How do I retrieve them?

Sorry, without the Sync Key you can't use Sync to recover your personal data. If you have another device that was connected that Sync account, you can recover your Sync Key from that other device in the Password Manager on non-mobile devices. See - [https://support.mozilla.com/en-US/kb/how-do-i-manage-my-firefox-sync-account?redirectlocale=en-US&redirectslug=where-can-i-find-my-firefox-sync-key#w_where-can-i-find-my-recovery-key this].
''Firefox Sync wasn't intended to be a "backup" medium, it was made to keep certain data synchronized between multiple devices.'' That "key" is used to encrypt your data before being uploaded to the Sync server and decrypt the data as it is downloaded to one of your devices. Only you have access to that "key", to maintain security over your data no one else knows that "key".
If you still have that old PC or the hard drive from that old PC, you can connect it to the new PC via USB with a USB enclosure, and you should be able to recover that data if the hard drive didn't fail.<br />
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

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[click on image to enlarge]
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http://forums.macrumors.com/showthread.php?t=1365439
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I deleated Firefox 4 from my PPC machine, reloaded 3.6, and cannot access my Sync or replace the sync.

I do not recall my sync password, and cannot replace my sync account. The Email is still in use by an account I cannot replace the password for.
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== Issue
==
Firefox is having problems with certain web sites
== Description
==
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==
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==
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==
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Upon reinstalling Firefox, I cannot access my sync key-there is no "Manage Account"

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