URGENT: 22 Sync groups stuck in processing mode and cannot be cancelled
The below sync groups stopped working and keep displaying "Processing", I've tried to stop the job but no response, I've also tried to regenerate the sync agent keys, and tried to restart the agent, reboot the client PC, but all not working. They
seems all stop working at the same time 15 hours ago. But they are across different database, different subscriptions.
Can anyone please help me out for that? the problem sync groups are as below:
Sync Group ID
f6d51362-7a47-47fb-84b3-9c23445626e3_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
f1216549-eb83-4a2e-afa8-9135f1f92006_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
6d45b9d2-0a57-43a9-8e14-004432512b73_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
f14d2c29-08a4-4dd3-a49f-7bf0f7f8b2f3_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
751dc6f2-8c85-4bae-a7cc-0bb89abcbb66_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
574115d1-de83-40ce-8de3-5a424d8cdedc_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
15a3a3c5-f867-4ba4-b7af-92fb5c8d36a6_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
7ceaafb5-7af7-4b18-af5a-2de75890227a_East Asia
Subscription ID
f979186d-23f7-45e3-8d5e-c14c89c56a7f
Sync Group ID
f4b4efb3-0a4c-4eb6-a826-316f5f22fbb2_East Asia
Subscription ID
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
Sync Group ID
920b1c9a-5ba7-49af-ad1a-37470b6a47da_East Asia
Subscription ID
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
Sync Group ID
9baf8167-9ee9-4ce4-bc88-abc0797a343f_East Asia
Subscription ID
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
Sync Group ID
2ae3a888-7cb2-4e18-a0ec-9850bb91e01a_East Asia
Subscription ID
45d375de-c29f-4a14-926c-1fe744d157b7
Sync Group ID
734fcc26-46e6-444a-a0d1-d3ff4c5834f7_East Asia
Subscription ID
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
Sync Group ID
0d315093-8977-4229-8ba4-ece0fb10c3f9_East Asia
Subscription ID
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
Sync Group ID
58cb062a-57a0-4ec6-8e9d-21fe021cd5b5_East Asia
Subscription ID
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
Sync Group ID
652e5ef2-c1db-4989-8d15-472590747463_East Asia
Subscription ID
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
Sync Group ID
8cfe554c-f4df-4167-b449-23da5ed0cf68_East Asia
Subscription ID
45d375de-c29f-4a14-926c-1fe744d157b7
Sync Group ID
56c9e45b-51e1-4fe5-8a35-df86c0ab68b2_East Asia
Subscription ID
a68811f9-f82a-4e7c-b93c-d1bee226f84b
Sync Group ID
826c0497-b9e4-4664-b404-ee75f54b407d_East Asia
Subscription ID
a68811f9-f82a-4e7c-b93c-d1bee226f84b
Sync Group ID
4a604aad-e318-469d-adde-9ed4e1d52ead_East Asia
Subscription ID
a68811f9-f82a-4e7c-b93c-d1bee226f84b
Sync Group ID
db07173c-db1d-40df-98e1-47a158b6c873_East Asia
Subscription ID
a68811f9-f82a-4e7c-b93c-d1bee226f84b
Sync Group ID
9ad4eab4-6499-4976-b6f1-813b0ce93539_East Asia
Subscription ID
a68811f9-f82a-4e7c-b93c-d1bee226f84b
EDITED: Should be 31 sync groups have encountered this problem, already have caused fatal impact for our business, hope anyone can help, workaround solution also welcome. Thanks!
Group Name
Sync Group ID
Subscription ID
ew_sync_a003
f6d51362-7a47-47fb-84b3-9c23445626e3_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a013
f1216549-eb83-4a2e-afa8-9135f1f92006_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a022
6d45b9d2-0a57-43a9-8e14-004432512b73_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a026
e267e22a-1764-4e19-9ee8-a62b079a3855_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a029
f14d2c29-08a4-4dd3-a49f-7bf0f7f8b2f3_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a032
ac6e92b5-f7a3-41db-b912-47f65de3d550_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a034
751dc6f2-8c85-4bae-a7cc-0bb89abcbb66_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a035
574115d1-de83-40ce-8de3-5a424d8cdedc_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a037
15a3a3c5-f867-4ba4-b7af-92fb5c8d36a6_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a038
7ceaafb5-7af7-4b18-af5a-2de75890227a_East Asia
f979186d-23f7-45e3-8d5e-c14c89c56a7f
ew_sync_a041
f4b4efb3-0a4c-4eb6-a826-316f5f22fbb2_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a044
911932b3-e7a3-4238-9e1c-d9adb05fba8b_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a045
1d144ceb-e564-437e-854d-0f73b08f9c4a_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a046
920b1c9a-5ba7-49af-ad1a-37470b6a47da_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a047
9baf8167-9ee9-4ce4-bc88-abc0797a343f_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a049
2ae3a888-7cb2-4e18-a0ec-9850bb91e01a_East Asia
45d375de-c29f-4a14-926c-1fe744d157b7
ew_sync_a052
734fcc26-46e6-444a-a0d1-d3ff4c5834f7_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a053
8d811816-9455-4283-ab4d-e7bbb39b1319_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a054
94f34eaa-cf1c-4af0-950e-7aa565ccc781_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a056
0d315093-8977-4229-8ba4-ece0fb10c3f9_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a057
58cb062a-57a0-4ec6-8e9d-21fe021cd5b5_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a058
652e5ef2-c1db-4989-8d15-472590747463_East Asia
cda925fa-16c4-44b6-b3dc-8fc0cb82ad07
ew_sync_a060
8cfe554c-f4df-4167-b449-23da5ed0cf68_East Asia
45d375de-c29f-4a14-926c-1fe744d157b7
ew_sync_a061
56c9e45b-51e1-4fe5-8a35-df86c0ab68b2_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
ew_sync_a063
826c0497-b9e4-4664-b404-ee75f54b407d_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
ew_sync_a064
41126d10-b858-468a-8590-d0bb03d2814c_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
ew_sync_a069
4a604aad-e318-469d-adde-9ed4e1d52ead_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
ew_sync_a071
db07173c-db1d-40df-98e1-47a158b6c873_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
ew_sync_a073
a0208e66-7d96-4528-a0ac-70e7989e44e8_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
ew_sync_a074
9ad4eab4-6499-4976-b6f1-813b0ce93539_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
ew_sync_a076
5944edb5-4e2e-4fbf-8b7b-a880a8a6b27e_East Asia
a68811f9-f82a-4e7c-b93c-d1bee226f84b
Hi Sofiya,
Thanks for your help. According to the log from sync agent, it just like a normal log, without any error. We have set the sync to 5 minutes intervals, but seems the agent have not proceed the job as the cloud said another job is processing:
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:00000000-0000-0000-0000-000000000000, agentInstanceId:00000000-0000-0000-0000-000000000000, version:4.0.89.0, methodName:Main,
message:Microsoft SQL Data Sync Windows service is starting as a Windows Service.
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:00000000-0000-0000-0000-000000000000, agentInstanceId:00000000-0000-0000-0000-000000000000, version:4.0.89.0, methodName:OnStart,
message:Microsoft SQL Data Sync Windows service starting.
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:00000000-0000-0000-0000-000000000000, agentInstanceId:00000000-0000-0000-0000-000000000000, version:4.0.89.0, methodName:OnStart,
message:Starting a service worker thread.
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, version:4.0.89.0, methodName:OnStart,
message:Started a service worker thread.
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, version:4.0.89.0, methodName:OnStart,
message:Microsoft SQL Data Sync Windows service started successfully.
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, version:4.0.89.0, methodName:StartUxWcfService,
message: Namedpipe e0ec8c56-cf3f-4aea-855b-2981f6313d06, BaseAddress net.pipe://localhost/e0ec8c56-cf3f-4aea-855b-2981f6313d06
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, version:4.0.89.0, methodName:StartUxWcfService,
message: Opened WCF Host
LocalAgentHost 4/8/2014 6:56:59 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, version:4.0.89.0, methodName:StartServiceThread,
message: GetEntryAssembly().Location: C:\Program Files (x86)\Microsoft SQL Data Sync\bin\LocalAgentHost.exe, GetExecutingAssembly().Location: C:\Program Files (x86)\Microsoft SQL Data Sync\bin\LocalAgentHost.exe, Process.GetCurrentProcess().StartInfo.WorkingDirectory:
LocalAgentHost 4/8/2014 6:57:01 id:LocalAgentHost_Info, rId:, sId:00000000-0000-0000-0000-000000000000, traceLevel:Info, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, version:4.0.89.0, methodName:AgentConfigDataManager.DownloadAndCacheServiceUrisFromLocator,
message:Scale unit found
AgentCore 4/8/2014 6:57:01 id:AgentCore_InstanceStarted, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, version:4.0.89.0
ThreadId:19. Dispatcher started. Waiting
ThreadId:20. GetRequest started.
ThreadId:19. Dispatcher calling GetRequest
ThreadId:21. GetRequest started.
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ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling PutRequest
ThreadId:19. Dispatcher started. Waiting
ThreadId:19. Dispatcher calling GetRequest
ThreadId:20. GetRequest finished. RequestId:f4d245ad-b209-463e-8c43-4c59c7ea6737
CommandAndControlClient 4/8/2014 7:17:20 id:CommandAndControlClient_GetRequest, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:f4d245ad-b209-463e-8c43-4c59c7ea6737
CommandAndControlClient 4/8/2014 7:17:20 id:CommandAndControlClient_AckRequest, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:f4d245ad-b209-463e-8c43-4c59c7ea6737
ClientRequestHandler 4/8/2014 7:17:20 id:ClientRequestHandler_Request, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:f4d245ad-b209-463e-8c43-4c59c7ea6737,
serializedRequest:<?xml version="1.0" encoding="utf-16"?>
<SyncRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<PostActionSucceededWork xsi:nil="true" />
<LogInfo>
<DetailedProviderTraces>false</DetailedProviderTraces>
<SyncGroupId>0d315093-8977-4229-8ba4-ece0fb10c3f9</SyncGroupId>
<SyncGroupMemberIdList />
<HubDbId>f8e45e70-020f-4b97-9ca8-c70e879a24a7</HubDbId>
<SyncGroupMemberId>87b18bc7-551f-4efe-9082-2ad47b8a99d9</SyncGroupMemberId>
<AgentId>f995868a-18fd-4786-875e-34996ffd5325</AgentId>
<AgentInstanceId>6fe18179-e983-4288-a660-2b9f16762603</AgentInstanceId>
<TracingId>f4d245ad-b209-463e-8c43-4c59c7ea6737</TracingId>
<DssServerId>edbf9ba4-b43f-4521-84a4-6349d490f5a8</DssServerId>
<DatabaseId>e09fdb20-5f7e-4d42-be36-0dd45e541005</DatabaseId>
<SqlAzureActivityId>00000000-0000-0000-0000-000000000000</SqlAzureActivityId>
</LogInfo>
<ScopeName>AA499444-A041-47EA-B79B-6A1A503E6251</ScopeName>
<SyncGroupMemberId>87b18bc7-551f-4efe-9082-2ad47b8a99d9</SyncGroupMemberId>
<LocalDatabaseId>e09fdb20-5f7e-4d42-be36-0dd45e541005</LocalDatabaseId>
<RemoteDatabaseId>f8e45e70-020f-4b97-9ca8-c70e879a24a7</RemoteDatabaseId>
<ConflictResolutionPolicy>LocalWins</ConflictResolutionPolicy>
<SyncDirection>UploadAndDownload</SyncDirection>
<SqlSyncProviderBatchSizeInMB>24</SqlSyncProviderBatchSizeInMB>
<SqlSyncProviderMATSizeInMB>25</SqlSyncProviderMATSizeInMB>
<SqlSyncProviderMatRowCount>50000</SqlSyncProviderMatRowCount>
</SyncRequest>
ThreadId:19. Dispatcher calling PutRequest
ThreadId:19. Dispatcher started. Waiting
ThreadId:19. Dispatcher calling GetRequest
ThreadId:24. GetRequest finished. RequestId:68dfcf90-0823-4de3-87e8-79a0bc813d00
CommandAndControlClient 4/8/2014 7:17:20 id:CommandAndControlClient_GetRequest, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:68dfcf90-0823-4de3-87e8-79a0bc813d00
CommandAndControlClient 4/8/2014 7:17:20 id:CommandAndControlClient_AckRequest, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:68dfcf90-0823-4de3-87e8-79a0bc813d00
ClientRequestHandler 4/8/2014 7:17:20 id:ClientRequestHandler_Request, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:68dfcf90-0823-4de3-87e8-79a0bc813d00,
serializedRequest:<?xml version="1.0" encoding="utf-16"?>
<CleanupTombstoneRequest xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<PostActionSucceededWork xsi:nil="true" />
<LogInfo>
<DetailedProviderTraces>false</DetailedProviderTraces>
<SyncGroupId>00000000-0000-0000-0000-000000000000</SyncGroupId>
<SyncGroupMemberIdList />
<HubDbId>00000000-0000-0000-0000-000000000000</HubDbId>
<SyncGroupMemberId>00000000-0000-0000-0000-000000000000</SyncGroupMemberId>
<AgentId>f995868a-18fd-4786-875e-34996ffd5325</AgentId>
<AgentInstanceId>6fe18179-e983-4288-a660-2b9f16762603</AgentInstanceId>
<TracingId>68dfcf90-0823-4de3-87e8-79a0bc813d00</TracingId>
<DssServerId>edbf9ba4-b43f-4521-84a4-6349d490f5a8</DssServerId>
<DatabaseId>e09fdb20-5f7e-4d42-be36-0dd45e541005</DatabaseId>
<SqlAzureActivityId>00000000-0000-0000-0000-000000000000</SqlAzureActivityId>
</LogInfo>
<RetentionInDays>45</RetentionInDays>
<DatabaseId>e09fdb20-5f7e-4d42-be36-0dd45e541005</DatabaseId>
</CleanupTombstoneRequest>
ClientRequestHandler 4/8/2014 7:17:21 id:ClientRequestHandler_Response, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:68dfcf90-0823-4de3-87e8-79a0bc813d00,
serializedResponse:<?xml version="1.0" encoding="utf-16"?>
<CleanupTombstoneResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<State>Succeeded</State>
<LogInfo>
<DetailedProviderTraces>false</DetailedProviderTraces>
<SyncGroupId>00000000-0000-0000-0000-000000000000</SyncGroupId>
<SyncGroupMemberIdList />
<HubDbId>00000000-0000-0000-0000-000000000000</HubDbId>
<SyncGroupMemberId>00000000-0000-0000-0000-000000000000</SyncGroupMemberId>
<AgentId>f995868a-18fd-4786-875e-34996ffd5325</AgentId>
<AgentInstanceId>6fe18179-e983-4288-a660-2b9f16762603</AgentInstanceId>
<TracingId>68dfcf90-0823-4de3-87e8-79a0bc813d00</TracingId>
<DssServerId>edbf9ba4-b43f-4521-84a4-6349d490f5a8</DssServerId>
<DatabaseId>e09fdb20-5f7e-4d42-be36-0dd45e541005</DatabaseId>
<SqlAzureActivityId>00000000-0000-0000-0000-000000000000</SqlAzureActivityId>
</LogInfo>
<PostActionSucceededWork xsi:nil="true" />
<DatabaseId>e09fdb20-5f7e-4d42-be36-0dd45e541005</DatabaseId>
<RowsDeleted>44</RowsDeleted>
</CleanupTombstoneResponse>
CommandAndControlClient 4/8/2014 7:17:21 id:CommandAndControlClient_RequestProcessedSuccessfully, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:68dfcf90-0823-4de3-87e8-79a0bc813d00
ThreadId:24. GetRequest started.
ThreadId:19. Dispatcher calling GetRequest
DatabaseProvider 4/8/2014 7:17:27 id:DbProvider_EnumChanges_CompleteEnumForAllTables, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9,
syncGroupMemberId:87b18bc7-551f-4efe-9082-2ad47b8a99d9, hubDbId:f8e45e70-020f-4b97-9ca8-c70e879a24a7, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737, databaseId:e09fdb20-5f7e-4d42-be36-0dd45e541005, sqlAzureActivityId:00000000-0000-0000-0000-000000000000,
totalBatches:0
DatabaseProvider 4/8/2014 7:17:27 id:DbProvider_EnumChanges_NewBatchAvailable, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9,
syncGroupMemberId:87b18bc7-551f-4efe-9082-2ad47b8a99d9, hubDbId:f8e45e70-020f-4b97-9ca8-c70e879a24a7, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737, databaseId:e09fdb20-5f7e-4d42-be36-0dd45e541005, sqlAzureActivityId:00000000-0000-0000-0000-000000000000,
totalBatchesSpooled:1, batchDetails:
Version :3.1
BatchId :e361f8fb-7e39-4b4b-8efc-fa0f621d24c5
Batch Number :1
Is Last Batch :True
Data Cache Size :188661
Table Watermarks :[dbo.aspnet_Roles,360253],[dbo.aspnet_Users,360265],[dbo.aspnet_UsersInRoles,360254],[dbo.aspnet_Membership,360263],[dbo.aspnet_Profile,360248],[dbo.ShopWorkdayDetail,358002],[dbo.OclClientXFileUpload,356449],[dbo.ReportTurnoverHeader,356425],[dbo.ReportTurnoverDetail,356446],[dbo.ShopWorkdayPeriodDetail,358007],[dbo.TableMaster,360288],[dbo.Roster,360002],[dbo.TxSalesHeader,360287],[dbo.TxPayment,360279],[dbo.TxSalesDetail,360285],[dbo.TxSalesDetailLog,360275],[dbo.TxSalesHeaderLog,360280],[dbo.TxSalesHeaderRevokeLog,356022],
SyncController 4/8/2014 7:17:27 id:SyncController_BatchSpooledEvent, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603,
syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9, memberDbId:e09fdb20-5f7e-4d42-be36-0dd45e541005, hubDbId:f8e45e70-020f-4b97-9ca8-c70e879a24a7, currentBatchNumber:1, totalBatchesSpooled:1, batchFileName:e361f8fb-7e39-4b4b-8efc-fa0f621d24c5.batch
BatchTransferUtil 4/8/2014 7:17:28 id:BatchTransfer_ClientInitialized, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737
BatchTransferUtil 4/8/2014 7:17:28 id:BatchTransfer_Start, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
BatchTransferUtil 4/8/2014 7:17:56 id:BatchTransfer_ClientInitialized, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737
BatchTransferUtil 4/8/2014 7:17:56 id:BatchTransfer_Start, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737
SyncController 4/8/2014 7:17:56 id:SyncController_BatchAppliedEvent, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603,
syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9, memberDbId:e09fdb20-5f7e-4d42-be36-0dd45e541005, hubDbId:f8e45e70-020f-4b97-9ca8-c70e879a24a7, currentBatchNumber:1, totalBatches:1
DatabaseProvider 4/8/2014 7:17:56 id:DbProvider_MAT_AllBatchesApplied, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9,
syncGroupMemberId:87b18bc7-551f-4efe-9082-2ad47b8a99d9, hubDbId:f8e45e70-020f-4b97-9ca8-c70e879a24a7, tracingId:f4d245ad-b209-463e-8c43-4c59c7ea6737, databaseId:e09fdb20-5f7e-4d42-be36-0dd45e541005, sqlAzureActivityId:00000000-0000-0000-0000-000000000000,
madeWithKnowledge:ReplicaKeyMap: [(0:bfcb2abdd3e84634b1d944fd56a9a537) (1:d8cf66fd42b342dfaada1498d80c46a3)] ScopeRangeSet: [00:[(0:223078) (1:360289)]], madeWithForgottenKnowledge:ReplicaKeyMap: [(0:bfcb2abdd3e84634b1d944fd56a9a537) (1:d8cf66fd42b342dfaada1498d80c46a3)]
ScopeRangeSet: [00:[(0:142660)]], totalChanges:2, totalChangesApplied:2, totalChangesFailed:0, totalChangesPending:0, totalInserts:2, totalUpdates:0, totalDeletes:0
SyncController_SyncStatistics 4/8/2014 7:17:57 id:SyncController_SyncStatistics, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, taskId:f4d245ad-b209-463e-8c43-4c59c7ea6737, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603,
syncGroupId:0d315093-8977-4229-8ba4-ece0fb10c3f9, memberDbId:e09fdb20-5f7e-4d42-be36-0dd45e541005, hubDbId:f8e45e70-020f-4b97-9ca8-c70e879a24a7, DownloadChangesApplied:2, DownloadChangesFailed:0, DownloadChangesTotal:2, UploadChangesApplied:757, UploadChangesFailed:0,
UploadChangesTotal:757, SyncStartTime:4/8/2014 15:17:20, SyncEndTime:4/8/2014 15:17:57
ClientRequestHandler 4/8/2014 7:17:57 id:ClientRequestHandler_Response, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:f4d245ad-b209-463e-8c43-4c59c7ea6737,
serializedResponse:<?xml version="1.0" encoding="utf-16"?>
<SyncResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<State>Succeeded</State>
<LogInfo>
<DetailedProviderTraces>false</DetailedProviderTraces>
<SyncGroupId>0d315093-8977-4229-8ba4-ece0fb10c3f9</SyncGroupId>
<SyncGroupMemberIdList />
<HubDbId>f8e45e70-020f-4b97-9ca8-c70e879a24a7</HubDbId>
<SyncGroupMemberId>87b18bc7-551f-4efe-9082-2ad47b8a99d9</SyncGroupMemberId>
<AgentId>f995868a-18fd-4786-875e-34996ffd5325</AgentId>
<AgentInstanceId>6fe18179-e983-4288-a660-2b9f16762603</AgentInstanceId>
<TracingId>f4d245ad-b209-463e-8c43-4c59c7ea6737</TracingId>
<DssServerId>edbf9ba4-b43f-4521-84a4-6349d490f5a8</DssServerId>
<DatabaseId>e09fdb20-5f7e-4d42-be36-0dd45e541005</DatabaseId>
<SqlAzureActivityId>00000000-0000-0000-0000-000000000000</SqlAzureActivityId>
</LogInfo>
<FailureLog />
<PostActionSucceededWork xsi:nil="true" />
<SyncGroupMemberId>87b18bc7-551f-4efe-9082-2ad47b8a99d9</SyncGroupMemberId>
<DownloadChangesTotal>2</DownloadChangesTotal>
<DownloadChangesApplied>2</DownloadChangesApplied>
<DownloadChangesFailed>0</DownloadChangesFailed>
<UploadChangesTotal>757</UploadChangesTotal>
<UploadChangesApplied>757</UploadChangesApplied>
<UploadChangesFailed>0</UploadChangesFailed>
<StartTime>2014-08-04T07:17:20.6974793Z</StartTime>
<EndTime>2014-08-04T07:17:57.6775945Z</EndTime>
<FailureType>None</FailureType>
</SyncResponse>
CommandAndControlClient 4/8/2014 7:17:57 id:CommandAndControlClient_RequestProcessedSuccessfully, rId:, sId:edbf9ba4-b43f-4521-84a4-6349d490f5a8, agentId:f995868a-18fd-4786-875e-34996ffd5325, agentInstanceId:6fe18179-e983-4288-a660-2b9f16762603, taskId:f4d245ad-b209-463e-8c43-4c59c7ea6737
ThreadId:20. GetRequest started.
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
ThreadId:19. Dispatcher calling GetRequest
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Apple Retail Store - Genius Bar -
Ipod touch(1st gen) stuck in recovery mode and cannot restore??
I just bought a used ipod touch 1st gen. It was fully functional before I wiped it. I wanted to remove all of the other person's music and personal info before I started using it. I also wanted to update ios. I wiped it and when it restarted it was in recovery mode. I have tried to restore it and I keep getting an error message that it could not restore unknown error has occurred (1). I have tried troubleshooting and going through all of the steps that Apple suggests and nothing has worked. Any suggestions? I just want it restored and updated to the latest ios that will work with it (3.1.1 I believe) I don't know what to do at this point.
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Stuck in recovery mode and cannot reinstall Lion
I have an early 2008 Macbook, running on OS X Lion 10.8, purchased second hand from Ebay in the UK, and now I am based in Israel.
For the last few days, my macbook started to run very slowly, crashing every time i opened a web browser for example.
I decided to erase the drive. I did this by booting up in recovery mode, and through disk utility erasing the drive.
Now my problem is that I cannot reinstall Lion, because my Apple ID has never purchased Lion.
I have thought about using another computer to access the Apple store, purchase Lion, then go back to my macbook and see if my apple ID works when trying to reinstall Lion. (I have realised however, that Lion 10.8 is no longer available in the apple store, and that only mountain lion can be purchased. My macbook is early 2008, and therefore not compatible with mountain lion)
Another idea I had was to use another computer to download Lion 10.8, save it to my external hard drive, and boot from that external hard drive. However, again, 10.8 no longer available)
I tried doing these things in safari in recovery mode, however I am not able to download anything, not even to my external hard drive.
Another idea I had was using someone elses Apple ID who has purchased lion, when trying to reinstall in recovery mode.
Does anyone have any other suggestions? I'm running out of ideas. I also don't know anyone nearby who has a macbook or would have a version of Lion I could boot off a memory stick.
Any help would be very much appreciated.
Thanks.Yeah same exact problem as me. EXACTLY. In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
MAN, a whole day and a half???? Crap I need my phone to work....
I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something.... It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
It's gotta be that. How many other people are having this same exact issue? -
Iphone is stuck in recovery mode and cannot restore after trying to update to iOS6 - not jailbroken
I have an iphone4s, and the question basically says it all - after trying to update to ios6, the udgrade downloaded to my computer and started loading onto my phone. However it sudeenly just stopped an turned into the balck screen asking to plug into itunes. When I do this, it says I have to restore the phone, but when I try to restore, it says there is an error (3014).
I have tried:
- pressing the home and top buttons unti the apple appears
- Checked all security software and the ports aren't blocked
- Have tried pressing option+restore to choose ios6 and ios5.1.1 - neither has worked
- Its been like this for about a day and a half now, and I have probably tried to restore it at least 50 times to no avail, always with the same error code.
What can I do??
Is this something to do with how busy the appl servers are? And when should I expect to be able to use my phone again?Yeah same exact problem as me. EXACTLY. In a way I'm glad more than just me are having the problem so I know it's probably not on my end and on the apple side....I HOPE that is what it is.
MAN, a whole day and a half???? Crap I need my phone to work....
I really think it's the apple servers because it errors 3014 right when iTunes says "verifying phone....." something.... It goes away so fast I can't read the rest, but I think that is the step where it verifies phone to the apple servers, which are overloaded, I assume.
It's gotta be that. How many other people are having this same exact issue? -
Phone is stuck in processing mode on password entry screen
getting error OXE800065 with Iphone 3GS - phone is stuck in processing mode on password entry screen when I tried to turn it off.... cant get Itunes to sync ... it gives the error code
Fixed it by resetting it and then just waiting for it to upload
-
I tried updating to iso 8.0.2 and now my iPad is stuck in recovery mode and will not do anything. it will not reset.
RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
My iphone 5 is stuck on recovery mode and itunes is not detecting my phone when pluged in
My iphone 5 is stuck in recovery mode and the phone is not being detected by itunes when the lead is pluged in, this all started when i was trying to update the phone to latest software any ideas????
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
hi my iphone is stuck in recovery mode and when i went to swtich the phone off the apple logo came up and the loading bar at the bottom. what do i need to do to get it back to normal.
If you want to start the Restore Process over then follow these simple steps. Restart computer. Open iTunes on computer. Connect iPhone to computer with USB Cable. Hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Click Restore button of iTunes.
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