Urgent: Credit Card Payment Not working
Hi,
I am paying for a yearly subscription in the sum of INR. 25,920.00. I tried making payment twice. Unfortunately, as soon as I hit the Confirm Membership Button, the processing icon (4 squares) keeps animating for quite a long time (10 - 15 mins). As a result, nothing happens. Can you please check?
Thanks and regards
Karanpreet Singh
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
-
Credie card in not work for apple store
Hello!My credit card is not work in apple store. I can`t downlowd any application, I don`t why, becouse
Two months ago I used an old credit card with which there were no problems but it had a term and to me have made new since then the new doesn't work.
I called in the bank to me have told that with a card all normally.
When I try to change card parameters for the new data to me writes :
Your method of payment isn't confirmed. Please enter other information on a method of payment
Please, help me , my id [email protected]Welcome to the Apple Community.
Where have you reset your password. -
Credit card encryption not working
Hi CRM - Payment card experts,
We have a issue, where in the CRM is interfaced with Paymetric for credit card processing. As per the design, the credit card encryption should work. But, i see no encryption happening in the crm order.
Please suggest, where could be the problem.
Thanks.
Regards,
PhanirajHi,
Can you please be more specific with your problem.
Can you please let us know where exaclty you are doing the card number encryption(BAPI/BADI/RFC/FM).
Please let us know if you are calling some third party for doing this encryption.
If you are doing the encryption internally(not calling any external third party) than you can check by debugging whether your encryption code is getting called or not,
If its a third party validation/encryption than check for the rfc connections.
If you want to write the new logic for encryption than write it in the same place where card number validation(Luhn's formula credit card validation) code is written.
Regards,
Arshi
Edited by: Arshi Arshi on Jun 15, 2009 9:38 AM
Edited by: Arshi Arshi on Jun 15, 2009 9:42 AM -
Fraudulent Billing-Online Credit Card Payments not acknowledged by Verizon
Hi,
I made 2 online credit card payments in August 2013 for $145, I also made a online check payment. My Verizon account only showed the check payment and not the credit card payments eventhough I was charged for these payaments. I talked to a Verizon rep and was told to fax the credit card statements which I did. I was then told that they were not visible. So, I faxed it again. Another Verizon rep stated acknowledged the payments and this was resolved.
A few days later I got a call from the original Verinzon rep stating that they are still having issues with the bank statements and that the payments are not visible. I thought she was confused and didn't understand that this was already resolved. Why did the second Verizon rep see the proof of payment and the first one didn't I will not understand. So, I contacted Verizon again and got a 3rd rep who was completely rude and gave me a hard time stating that there was nothing entered in the computer stating that a bank statement was required and that I had to pay $145 again! I just hung up and called back again and got a 4th rep that was more supportive. She provided me with an email address to fax the bank statements which I did right away. I thought this was finally resolved. Yeah right.
Weeks later, I get an e-mail from the Verizon Finace team stating that they are still having issues and that I need to request additional documentation besides the bank statements from my banks. After months of research on Verizon's end, I was given 10 days to get this documentation or the case will be closed. I contacted the banks and they didn't understand why the bank statements were not enough. I've literally spent hours at work and so much time trying to get this resolved. I'm so beyond stressed out.
I provided the bank statements again to Verizon-Notificaiton, but I have not heard back. The $145 is still on my account balance and I refuse to be double billed. This is just not right. I plan to contact an attorney about this. The bank statements clearly show that I was charged $145. It's not my fault that you can't locate payment. I will not pay an additional $145.
Can someone help me?Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution. -
Credit card payment not cleared
Hi all,
User processed the credit card payment on jun 11/14 but in the sap still it is showing as open item please give me your suggestions what would be the reason,is there any thing we need to check in the sap please adviseHi Anil,
Is it related to T&E?
Is your company using AMEX ? How the credit card payments are done to the card vendor and how the credit card statements are coming into the SAP System ?
Can you please explain the step by step process, which you are following ?
Regards
Mohit -
Updated to iso7 and now credit card will not work with itunes account. What is going on?
When I updated to iso7 my credit card information for my iTunes account is no longer valid. Tried to update my credit card information and it will not allow my current and valid credit card to be used and will not accept any of my other valid credit cards to be used.
What is going on? Am I missing something or is apple hijacking my paid for accounts again?Hi paul.labiche,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
I need help!
This same thing happend to me, you have to make a new account and you have to chose your birthday as if your under 18 or 16, because if you dont own a credit card, you shouldnt be over this age, so basictly just make a new email and appleID and when you chose your birthday, do it under 16 years of age (or your REAL birthday) and you should have an option of clicking "none" for credit card options, but if you want to buy something, you will have to do the credit card stuff, or you can just buy an apple gift card at basictly any store, So this is how i fixed my problum, i hope it works for you, write back your responce of how it worked out please!
-
My credit card is not working for iTunes
Hello. When I fill in all my credit card details and hit done, a box appears that says that this card cannot be used with the iTunes Store. Please use another payment method. I had problems with my Apple I.D. before but that is now resolved. My whole family has problems too with their Apple I.D.'s and credit card information.
Has your credit card been disabled or something? Also, what type of card is it (VISA, MasterCard, etc.)?
-
This is the second time this happens. I was living in the US until April 2011. I moved to Chile and kept using the App Store and the iTunes Store just fine with my US-issued credit card. However, when I accessed my Apple ID from a different device, the store stopped recognizing my credit card information and migrated my ID to the "Chilean" App & Itunes Store (significantly less apps & music... but anyway). I started using my Chilean credit card on the App and iTunes store with no issues. I supposed that the devices catched that I was no longer in the US and that I had to be transferred to the related store (which I think is fine), and that because I was now in the Chilean store I needed to use a Chilean-issued credit card (which doesn't make sense to me, I still don't understand why Apple stopped accepting my US credit card if it is accepted everywhere else in the world online and offline!).
However, yesterday I bought something from my iPad and when today I went to use the app store from my iPhone the SAME THING happened. I got the same request to "update my billing information", I confirmed my Chilean credit card info and, surprise! "Your credit card is not supported by the Chilean app store"...
I don't get it. If I didn't get it the first time, I ended up accepting it an getting over it because ok, I moved to another country and my account was migrated, etc. But now, it doesn't recognize my local credit card in my local store! I tried both my local Visa and my local MasterCard, and none of them worked. It looks like my account will not accept ANY credit card, no matter wheter I try to update the info from my mobile devices, on iTunes, on the Mac App Store, etc.
It has been impossible for me to find any information on what causes this and on how to solve it, and so far I hadn't had any trouble with Apple and hadn't need any support before, but now that I need URGENT SUPPORT, I've come to realize that THEY SUCK at being accessible! There's no way I can contact them! So, please help me!!!!! I need urgent help!!!!
Thanks and sorry for the very long post.Same thing happened to me with my peruvian credit card in the peruvian app store, I want to buy an app, but it says that my credit card is "not supported in the Peruvian app store"
-
Credit card payment with eway returns "invoice number not found" on BC
dear all,
I am currently working on the payment gateway of pared.com.au. the problem we're having is that every credit card payment gets redirected to the "Credit Card Payment Fail" page, although the payment was marked as successful on eway.
eway transaction details stated "response code: 00", response text "transaction approved".
however, the CC payment fail page stated:
"there was an error processing your credit card. please correct this and try again.
invoice number not found: . please go back and correct this."
strangely enough, the order is perfectly recorded as successful order in BC (customers -> orders).
any help would be much appreciated - i've been looking at this for hours but i'm getting nowhere. thanks everyone!
please find the checkout page HTML below for reference (country selection omitted to save space):
<form id="catwebformform42059" name="catwebformform42059" onsubmit="return checkWholeForm42059(this)" action="/FormProcessv2.aspx?WebFormID=10850&OID={module_oid}&OTYPE={module_otype} &EID={module_eid}&CID={module_cid}&CC={module_urlcountrycode}&Referrer={mo dule_siteurl,true,true}&SAR=False&PageID=/thankyou.html" method="post" enctype="multipart/form-data">
<div class="form">
<div id="step1">
<div class="item"><label>Title</label><br />
<select class="cat_dropdown_smaller" id="Title" name="Title">
<option value="3" selected="true">MISS</option>
<option value="1">MR</option>
<option value="2">MRS</option>
<option value="4">MS</option>
</select> </div>
<div class="item"><label>First Name</label><br />
<input type="text" class="cat_textbox" id="FirstName" maxlength="255" name="FirstName" /> • </div>
<div class="item"><label>Last Name</label><br />
<input type="text" class="cat_textbox" id="LastName" maxlength="255" name="LastName" /> • </div>
<div class="item"><label>Email</label><br />
<input type="text" class="cat_textbox" id="EmailAddress" maxlength="255" name="EmailAddress" /> • </div>
<div class="item"><label>Company</label><br />
<input type="text" class="cat_textbox" id="Company" maxlength="255" name="Company" /> </div>
<div class="item"><input type="button" name="next2" value="Next" onclick="display_next2();" /></div>
</div>
<div id="step2" style="display: none;">
<div class="item"><label>Shipping Address</label><br />
<input type="text" class="cat_textbox" id="ShippingAddress" maxlength="500" name="ShippingAddress" /> </div>
<div class="item"><label>City</label><br />
<input type="text" class="cat_textbox" id="ShippingCity" maxlength="255" name="ShippingCity" /> </div>
<div class="item"><label>State</label><br />
<input type="text" class="cat_textbox" id="ShippingState" maxlength="255" name="ShippingState" /> </div>
<div class="item"><label>Zipcode/Postcode</label><br />
<input type="text" class="cat_textbox" id="ShippingZip" maxlength="255" name="ShippingZip" /> </div>
<div class="item"><label>Country</label><br />
<select class="cat_dropdown" id="ShippingCountry" name="ShippingCountry">
<option selected="true">-- Select Country --</option>
</select> </div>
<div class="item"><input type="button" name="next3" value="Next" onclick="display_next3();" /> <input type="button" name="back3" value="Back" onclick="display_back3();" /></div>
</div>
<div id="step3" style="display: none;">
<div class="item"><input type="checkbox" id="sameas_shipping" name="sameas_shipping" value="1" onchange="handleChange(this.value);" /> Billing is same as Shipping<br />
<div class="item"><label>Billing Address</label><br />
<input type="text" class="cat_textbox" id="BillingAddress" maxlength="500" name="BillingAddress" /> </div>
<div class="item"><label>City</label><br />
<input type="text" class="cat_textbox" id="BillingCity" maxlength="255" name="BillingCity" /> </div>
<div class="item"><label>State</label><br />
<input type="text" class="cat_textbox" id="BillingState" maxlength="255" name="BillingState" /> </div>
<div class="item"><label>Zipcode/Postcode</label><br />
<input type="text" class="cat_textbox" id="BillingZip" maxlength="255" name="BillingZip" /> </div>
<div class="item"><label>Country</label><br />
<select class="cat_dropdown" id="BillingCountry" name="BillingCountry">
<option>-- Select Country --</option>
</select> </div>
<div class="item"><input type="button" name="next4" value="Next" onclick="display_next4();" /> <input type="button" name="back4" value="Back" onclick="display_back4();" /></div>
</div>
</div>
<div id="step4" style="display: none;">
<div class="item"><label>Work Phone Number</label><br />
<input type="text" class="cat_textbox" id="WorkPhone" maxlength="255" name="WorkPhone" /> </div>
<div class="item"><label>Shipping Instructions</label><br />
<textarea class="cat_listbox" id="ShippingInstructions" name="ShippingInstructions" cols="5"></textarea> </div>
<div class="item"><input type="button" name="next5" value="Next" onclick="display_next5();" /> <input type="button" name="back5" value="Back" onclick="display_back5();" /></div>
</div>
<div id="step5" style="display: none;">
<div style="width: 100%; float: left;">
<div style="width: 52%; float: left;">
<div id="paymentdiv">
<div class="item"><label>Name on Card</label><br />
<input type="text" class="cat_textbox" id="CardName" name="CardName" /> • </div>
<div class="item"><label>Card Number</label><br />
<input type="text" class="cat_textbox" id="CardNumber" name="CardNumber" /> • </div>
<div class="item"><label>Card Expiry</label><br />
<select class="cat_dropdown_smaller" id="CardExpiryMonth" name="CardExpiryMonth">
<option value="1" selected="true">Jan</option>
<option value="2">Feb</option>
<option value="3">Mar</option>
<option value="4">Apr</option>
<option value="5">May</option>
<option value="6">Jun</option>
<option value="7">Jul</option>
<option value="8">Aug</option>
<option value="9">Sep</option>
<option value="10">Oct</option>
<option value="11">Nov</option>
<option value="12">Dec</option>
</select><select class="cat_dropdown_smaller" id="CardExpiryYear" name="CardExpiryYear">
<option selected="true" value="2012">2012</option>
<option value="2013">2013</option>
<option value="2014">2014</option>
<option value="2015">2015</option>
<option value="2016">2016</option>
<option value="2017">2017</option>
<option value="2018">2018</option>
<option value="2019">2019</option>
<option value="2020">2020</option>
<option value="2021">2021</option>
</select> • </div>
<div class="item"><label>Card Type</label><br />
<select class="cat_dropdown" id="CardType" name="CardType">
<option value="1" selected="true">Visa</option>
<option value="2">Master Card</option>
<option value="3">Bank Card</option>
<option value="4">American Express</option>
<option value="5">Diners Club</option>
<option value="6">JCB</option>
</select> • </div>
<div class="item"><label>CCV Number</label><br />
<input type="text" class="cat_textbox" id="CardCCV" name="CardCCV" /> • </div>
</div>
<!-- paymentdiv -->
<div class="item"><label>Amount</label><br />
<input type="text" class="cat_textbox" id="Amount" name="Amount" /> • </div>
<div class="item"><input type="submit" class="cat_button" id="catwebformbutton" value="Submit" /> <input type="button" name="back6" value="Back" onclick="display_back6();" /></div>
</div>
<div style="width: 47%; float: right;">
<div class="item"><label>Payment Method</label><br />
<input type="radio" class="PaymentMethodType" onclick="ShowCCFields(this.value);" checked="true" value="1" name="PaymentMethodType" />Credit Card<br />
<input type="radio" class="PaymentMethodType" onclick="ShowCCFields(this.value);" value="5" name="PaymentMethodType" />PayPal<br />
</div>
<div class="item"><img alt="GlobalSign SSL Site Seal" src="/CatalystImages/globalsign-ssl-site-seal.gif" /> </div>
</div>
</div>
</div>
<script type="text/javascript" src="/CatalystScripts/ValidationFunctions.js"></script>
<script language="javascript" type="text/javascript">
//<![CDATA[
var submitcount42059 = 0;function checkWholeForm42059(theForm){var why = "";if (theForm.FirstName) why += isEmpty(theForm.FirstName.value, "First Name");if (theForm.LastName) why += isEmpty(theForm.LastName.value, "Last Name"); if (theForm.EmailAddress) why += checkEmail(theForm.EmailAddress.value); if (!theForm.PaymentMethodType || getRadioSelected(theForm.PaymentMethodType) == 1) { if (theForm.CardName) why += isEmpty(theForm.CardName.value, "Name on Card"); if (theForm.CardNumber) why += isNumeric(theForm.CardNumber.value, "Card Number"); if (theForm.Amount) why += isCurrency(theForm.Amount.value, "Amount"); } if (theForm.PaymentMethodType) why += checkSelected(theForm.PaymentMethodType, "Payment Method");if(why != ""){alert(why);return false;}if(submitcount42059 == 0){submitcount42059++;theForm.submit();return false;}else{alert("Form submission is in progress.");return false;}}
// Credit Card info is not required if paying by PayPal, Hosted Credit Card, COD etc
function ShowCCFields(val) {
if (!document.getElementById('paymentdiv'))
return;
if (val != 1)
document.getElementById('paymentdiv').style.display = 'none';
else
document.getElementById('paymentdiv').style.display = 'inline';
//]]>
</script>
</div>
</form>
</div>This answer from Support cured the problem...
Gaurav Sharma (Adobe Business Catalyst Support)
Feb 20 04:12 (EET)
Thank you for contacting us!
I just see your online shop purchase form, which contains update credit card fields,
http://screencastmb.worldsecuresystems.com/img/2013-02-20_1309.png
As per the field description, it's used fo rupdating CC details, not for purchases.
Remove that system field and reinsert the form, and it should then work
Kind Regards -
Our Singapore VISA Credit Card is not accepted as a valid Payment card b the Swiss APP Store…..
We left Switzerland and therefore canceled your Swiss mastercard ….
An idea's`Hi ..
You posted in the, "Setting Up Apple Pay" community, so if you are tryiing to setup Apple Pay, be aware, it's limited to the U.S. only.
Set up and use Apple Pay
If it's not an Apple Pay issue, try this support article > Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account -
Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?
Read the steps in the support article from which you came carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
If you are certain you're following the steps exactly as given and are creating a new Apple ID and still have problems, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I have already created an Apple ID. I tried to sign in on iTunes, but it said I have not yet used this ID with iTunes. It then directed me to the billing page. There was no option "none" for the credit card payment. It will not let me continue without entering one in.
- Add a credit card or other payment method like redeeming an iTunes gift card.
- Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
I want to change my credit card payment but when I signed in,the itunes always said "This apple ID has not yet been used int the itunes store." And when i clicked the review button, the create apple id appears. Can someone pls help me? Thanks.
FAQ apple id http://support.apple.com/kb/HT5622?viewlocale=en_US
http://support.apple.com/kb/HT1311 -
Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes
Maybe you are looking for
-
Itunes 10.6.1 does not open- Windows XP
Good Evening Gang, I recently reinstalled windows XP and downloaded the new itunes 10.6. Itunes starts with the end user agreement and does not open after I accept. I have tried everything and nothing seems to work and I cannot sync any of my apple d
-
Why do photos take so long to sync with my iPod touch?
Recently my 60Gb iPod touch has been taking longer and longer to sync photos. Music, movies, apps, etc are all ok, its just pictures taking a very long time indeed. I have tried resetting and erasing all data to start from scratch but I still have th
-
HT4623 what can be done for the ipad that is making people dizzy and having headaches?
what can be done for the ipad that is making people dizzy and having headaches?
-
HT1203 Is it possible to take a CD from someone elses apple cloud
Is it possible to take a CD from someone elses cloud?
-
Creating filtered view on the physical layer ussing session variable USER
Hi: I´m creating a view on the physical layer, the view needs to be created dynamically. So depending on the user (using the session variable USER) the view is created with the data a particular user is able to see. Fisrt I imported the table and cha