Urgent!!!!!!!! Error in SOAP Request

Hi All,
The SOAP is working fine on PROD all 3 nodes, but when we test through website link, it raised the following error.
I am new to this one, I donnow How to degbug also.. Pls advise.
Feb 20, 2009 12:18:40 PM com.sun.xml.messaging.saaj.client.p2p.HttpSOAPConnectio
n post
SEVERE: SAAJ0009: Message send failed
java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptio
nImpl: Message send failed
Please help me in this regard..
Thanks

Sounds like the process you are referring to is a asynchronous process, as apposed to a synchronous one. Asynchronous process behave differently to synchronous as the process will send a response back to the consumer on a new connection. A synchronous process communicates on the same connection the request was made so it acts as a bit of a tunnel.
Therefore what it sounds like is that your customer has established a connection to your site but you have not established the connection back. The reason you VPN connection works is because generally network administrators allow all traffic to pass between machines as they are a trusted network, so traffic should be flowing both ways.
In the first instance from your PROD app server I would try and do a simple ping back to the customers machine. Ping isn't a good indicator as most network administrators block this function. Another method is testing the port you can do this with the telnet command
telnet hostname port
e.g.
telnet oracle.com 8888
what is the result of this command. If you don't get connectivity then you need to talk to your network administrators to get it sorted.
cheers
James

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Urgent!!!!!!!! Error in SOAP Request

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