Urgent: OBIEE Alert.. User unable to save the alert results....

Hi,
User see alerts on his 'My dashboard' page. However after clicking on the Alert link he wants to be able to save the results but cannot do so because the alert opens in a new window and no download button is available. Also he cannot use File ->save as from the browser window because it opens in a new window. Can you please suggest how he can save the results.
Another user is able to save the results because the alert opens as a new dashboard tab so he can use File -> save as.
Any help is appreciated very much.

Hi,
Settings->Administration->Manage Presentation catalog->the requisite folder permissions --> here u can add that users as Adminsitrator and test it
Method 1:
give access for shared folders were the filter is stored to the user, because shared filters were stored there only.
Method 2:
I got the problem resolved by doing the following. User can access My Folder/dsahboard now:
1. delete the <user> folder and <user>.atr in catalog in OBIPS directory
2. Restart the BI services
3. Login using the user.
ie., Installed Drive :\Oracle\Middleware\instances\instance2\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\catalog\*YourCatalog*\root\users
Ref:
http://obiee-blog.info/administration-tool/error-access-denied-for-user-to-path/
http://www.rittmanmead.com/2010/01/obiee-10g-web-catalog-best-practices/
http://www.biblogs.com/2010/01/18/obiee-10g-web-catalog-%E2%80%9Cbest-practices%E2%80%9D/
Thanks
Deva

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