USB 3.0 port not working in Envy 17

I've had an Envy 17 VX197AV running Windows 7 Ultimate x64 for about a year and a half. One of the reasons I got it over others was for the 3.0 port but I've never once gotten it to work. I'm pretty sure I've postedd about this problem before without any success but I just reinstalled Windows so I thought I'd give it another try.
I'm using a Seagate GoFlex usb 3.0 2tb external hdd with the correct 3.0 cable. I installed the NEC driver included with the drive successfully and have a 3.0 host and hub listing in the device manager. When plugging it into the port, nothing happens at all; it doesn't even work as a 2.0 device. It works with every other 2.0 port.

Hey Fireeater,
I found the Forum Post about this subject - it was actually solved in the following way:
Member found a zip installation file (not the .exe installation file from HP). The zip file was packed with the relevant ini and msi files packed inside that are required for the USB 3.0 installation. The thread is between Expert Pankay and member mozqtto, and you did partitcipate.
Re: Envy 17 USB3.0 driver problem
The same solution may work for your situation. I will not post a site for download - there might be several available and such is a personal preference.
I might be off-target here -- I am unable to see your graphic; it is either awaiting approval or is not showing up on my screen for other reasons.
I hope this helps!
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Lenovo Thinkpad E530 - USB 3.0 Ports Not Working Code 10

Hi everyone, so I own a Lenovo E530 with Windows 7 and just earlier today I plugged in my optical mouse into it, about 10 minutes in, Windows gave me a "not enough power message" for my USB 3.0 ports on the left side and they just stopped working. I have 3 USB 3.0 ports on the left side of the laptop, and one USB 2.0 on the right which works just fine.
From there it gave me Code 10 for Teredo Tunneling Pseudo-Interface in the Network Adapter section (which I was able to fix via a registry change) and now what is left to fix is the Intel USB 3.0 eXtensible Host Controller which I cannot seem to fix. I have tried the uninstall/reinstall processes, with Intel's own drivers and Lenovo drivers which were just older version of the Intel USB 3.0 drivers, over and over yet it is still stuck on Code 10, where it will not start.
I never really overused the USB ports either, aside from plugging in a portable USB fan and portable hard drive here and there, and a USB dongle for a wireless mouse and keyboard (Logitech all-in-ones), that is pretty much all I have done with it. I do not believe the ports are not bad or anything, although it may be a hardware problem, but all 3 USB ports still give power on my fan and external HDs when I plug it in, it is just that Windows does not recognize it and nothing happens when I plug something into. But on the other hand, the USB 2.0 port reads just fine and recognizes everything. I have also tried the Troubleshooter multiple times, but everytime it tries to reinstall I get the "Failed" message.
Here is a screenshot of what I am talking about.
http://i.imgur.com/mKqWpFU.png
http://i.imgur.com/RLkbyHY.png
I have tried reinstalling and uninstalling the Intel USB 3.0 eXtensible Host Controller Driver for W7 using the ones listed on the drivers page through Lenovo and using the newest version fround on Intel's webpage as well. Having done these I still could not get it working, so I did a full reformat of the Hard Drive, from there I am able to get the USB 2.0 and 1 of the 3 USB 3.0 ports to work (the very top one above/left of the HDMI port) and recognize devices when I plug them into Windows. But this is working through not having the USB 3.0 Driver installed and just the basic one without having any updates/drivers installed on. Once I install the USB 3.0 Driver back it, it goes back to the original problem.
The problem still persists even though I have done multiple reformats, uninstall/reinstalls, updating to newest drivers and BIOS, etc. I have owned and still own a whole family of Lenovo laptops which still work perfectly fine, but this is the first time I have seen anything like this go wrong in a laptop. Is there anything else I can try to fix this problem? The laptop just went out of warranty a few months ago, and if I were to send it in and get it repaired would it cost me a lot?
Lenovo Thinkpad Edge E530 w/ i5-3210M
Lenovo Thinkpad X230t w/ i5-3320M
Lenovo V570 w/ i5-2410M
Lenovo Thinkpad Edge 14 w/ i5-480M

Hi,
Can you try this
The Device You're missing drivers for (PCI\VEN_1022&DEV_7814&SUBSYS_380217AA&REV_01) is definitely for AMD USB 3.0, this one's off from AMD WEbsite
http://support.amd.com/us/gpudownload/windows/Pages/raid_windows.aspx#2
download the AMD Chipset Drivers see if that'll work.
Have you installed the energy management?
If not please install this as well, I'm thinking this is what the other device is for.
Lenovo Energy Management
emw7034.exe
21.4MB
Regards
Solid Cruver
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K7n2 usb 2.0 ports not working

I have a K7N2 motherboard with a brand new install of Windows XP Home Edition with sp1. I have downloaded all the latest updates from Microsoft as well as updated my Award bios to v3.4. Running a XP 2100 with 512mb of Corsair ddr333 memory and a Geforce4 Ti4600 video card. I have installed the nforce driver pack 2.03 as well as nvidia graphics driver 44.04.
The problem is that I can not get my USB 2.0 ports to work at all either with a 2.0 device or a 1.1. In my device manager, it goes as far as to list 4 "unkown usb device" lines as well as the controller hub and root hubs.
Any suggestions?

bobbarker,
Quote
You can find them listed in the device manager if you choose view connections by resource.
Take Care,
Richard

W520, (2) USB 2.0 ports not working after updates

I find it rather odd that my 2x USB 2.0 ports go out after updating Lenovo, but the 2x USB 3.0 ports still work, and Bluetooth still works. I did install the newer BIOS and the USB 3.0 update, before hand the ports were working fine.
right now I'm using the SATA/USB combo port, but I don't want to wear out the plug. My computer Lenovo solution center says there is a hardware device problem, but I can't find it doesn't appear to be any of the drivers, or the power manager.

my logic is like this, this motherboard is tested by Operating system that listed at download driver, you can check here
http://www.msi.com/product/mb/970AG46.html#/?div=Driver&os=Win8 64
there is an update 1.16.12 for USB ASMedia USB 3.0 Driver but for Windows 8
In order to worked with Windows 8.1, you need the updated driver, because this motherboard comes before Windows 8.1 launched
try to apply this registry trick, please don't applied hotfix since only applicable with Windows 8 and Server 2012
http://support.microsoft.com/kb/2830154/en-us
also check your BIOS setting, Disable USB selective suspend setting at power plan
Please do
http://windows.microsoft.com/en-us/windows-8/upgrade-assistant-download-online-faq

20" Cinema display with USB and firewire ports not working

I have a new 20" display and was wondering why my USB and fire wire ports at the back are not working. I have an external drive that is powered hooked up to the fire wire port and a no powered piano keyboard to a usb port.
Any help please

Verify that the display’s USB and FireWire cables are firmly plugged in to the
computer. Do they show in your profiler?
Try different ports in the computer.
Verify that your computer ports are working with other known problem free device.

Mac Pro USB and FW800 ports not working

I've been reading tons of forum entries in the Apple Support Community and in other forums. Nothing seems to answer quite what's going on with my Mac Pro Tower.
Here are the details and steps taken up to now:
- I'm running a Mac Pro Tower (MacPro 3,1, 2x 2,8GHz Quad Core, Early 2008 model), currently running OS 10.6.8
- I moved before the holidays in December and left my computer unplugged for over month while away. Didn't have any issues before the move.
- up until the last couple of weeks, I had actually been running on Leopard (yes, I'm a luddite!, please, no teasing )
- I was trying to update my ipod touch's iOS and kept getting errors preventing it from completing the process. At first I thought it was an ipod app causing the issue after having read a few threads on that topic...
- Also, on startup, the Mac started searching for a Bluetooth keyboard, of which I don't have, and would not detect my usb keyboard. I would disconnect and reconnect the keyboard and the majority of the time, the Mac would then recognize my USB keyboard.
- I decided to upgrade to Snow Leopard, which didn't help with the iPod update. I did not do a clean install.
- Then I noticed that my USB stick wasn't working and tried it in all the usb ports (except the ones on the keyboard)
- Also, I had removed and then reinstalled printer and scanner drivers for my All-in-one printer. After this I kept getting constant communication errors between the mac and the printer via the usb port, although I was able to print a test page.
- I've used Hardware Test once which didn't detect any issue.
- I reset the SMC
- I reset the PRAM, and for a few seconds I was able to read from my USB stick, then never again, even after another PRAM reset.
- I've cleaned the whole inside of the computer and checked for loose cables. Cables are in so tight it's so hard to loosen them!
- I now tested all the ports:
     ∞ the 2 front and 3 back USB ports are unresponsive to my usb key and to my VoyagerQ dock
     ∞ the front and back FW800 ports are unresponsive to my VoyagerQ dock
     ∞ However, the keyboard works in any fo the back ports and my USB stick is recorgnized by the USB port of the keyboard.
     ∞ I also plugged in my Logitech webcam into the keyboard and it works there but not in any other port.
     ∞ When I plug in USB powered speakers into any of the ports, they work fine
     ∞ And the FW400 ports are also working fine with my VoyagerQ dock
- a few times, including once today, my mac restarted by itself. The times before today, I thought it was because I was sort of moving back the computer in place, but today I was nowhere near the computer.
So what does this all mean? Should I do a clean install of the Mac OS? Or is it a problem with my Logic Board?
Any insight please would be helpful. I had Apple Care and missed the reminder to renew it so I really hoping not to spend more money than necessary.

Thanks Grant,
The battery is a start and something inexpensive to replace.
I did do a PRAM reset (command + option + P + R) and was able to hear the chime 4 times. I tried resetting it a number of times over the past week, as well as yesterday with no success in reviving the USB ports. But isn't it weird that my USB powered speakers work by plugging them in any USB port (with the mini jack pugged in the back or front earphone plug)?
I did not use the USB ports on the keyboard until yesterday, so that is not the cause of the other USB and FW800 ports failing. But I'll follow your suggestion and not use them except for the mouse.
Another weird thing that happened yesterday, I have 16GB of RAM and I spent all day trying to troubleshoot a RAM issue that is magically fixed after leaving the computer on overnight to do an extended Hardware Test. The issue was:
- Only 8 RAMS were being recognized
- a red LED light appeared on the top riser
- first I thought I had isolated the faulty RAM bar, and then a second one
- Then going pair by pair again, I no longer saw the LED light
- Put back all 8 bars, only 8 GB of RAM recognized
- Left computer overnight running Hardware test (said it took almost 3 hours, with no errors)
- Now all 16 GB are recognized!
Thanks again for the tips

USB warning and ports not working after update to Snow Leopard from Tiger

I've gone for hours through all kinds of forums without finding a proper answer, so here I am.
This morning I've installed OS Snow Leopard 10.6.3 on my iMac, previously I had OS Tiger 10.4.11 running. Everything seemed fine until I restarted and then I started getting "USB drawing too much power" promps all over the place even though the only thing that's attached to the iMac is the keyboard and the mouse (they both work fine). The process went like this:
The iMac is a 2.4 GHz Intel Core Duo from october 2007
First I did an upgrade of my RAM, from 1GB to 2GB, that went ok.
Then I runned the install dvd for Snow Leopard, I did not perform a clean install, just did it over my old data. After restart, everything worked but i got this USB warning message, one of them. At that point my usb's still worked, (even though the warning) I could print and scan. To get rid of the warning, i resetted the PRAM and SMC, as suggested everywhere. After doing so, the promps multiplied and my usb ports ceased working, except for the keyboard and the mouse attached to it.
I've done the Apple Hardware Test, and it gives no malfunctions.
Firewire works fine, Isight buildt-in camera and bluetooth too.
I've tried all usb's and the keyboard will work in all of them, not like my printer and scanner which are completely ignored.
USB power warning also appears at restart with no deviced connected (no keyboard and mouse, i've tried).
I've also found in many forum entries the possibility of a problem on the logic board, but since i've never had a problem with my imac until today i would not be sure about a hardware malfunction.
The last thing i've found around that could be a clue is something about the kernel extensions, but that's complete chinese for me, I'm a mac plug&play user and not too much of a mac expert.
Does anybody have an idea about what could be going on? Should I perform a clean install of snow leopard? Would that solve the problem?
Many thanks in advance to the community for the help, I'm quite lost since I've owned macs for the last 15 years and this is the first problem I have with one.

I think it's serious, but if it didn't do it booted from Install Disc then Software is highly suspect.
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
Did we get the warning in Safe Mode?

USB 3.0 ports not working after upgrading to Windows 8.1

I have an Asus WIndows 8 laptop that I just upgraded to Windows 8.1 today. My USB 3.0 ports have started acting up. At first they recognized some of my external hard drives but not others. I tested all of the external hard drives and they work fine on my
other machines. I've tested the wires as well. Now, when I plug my external hard drives into the USB 3.0 ports, none of them work at all. All of them work fine on the 2.0 USB port though. How can I get my USB 3.0 ports working again?

my logic is like this, this motherboard is tested by Operating system that listed at download driver, you can check here
http://www.msi.com/product/mb/970AG46.html#/?div=Driver&os=Win8 64
there is an update 1.16.12 for USB ASMedia USB 3.0 Driver but for Windows 8
In order to worked with Windows 8.1, you need the updated driver, because this motherboard comes before Windows 8.1 launched
try to apply this registry trick, please don't applied hotfix since only applicable with Windows 8 and Server 2012
http://support.microsoft.com/kb/2830154/en-us
also check your BIOS setting, Disable USB selective suspend setting at power plan
Please do
http://windows.microsoft.com/en-us/windows-8/upgrade-assistant-download-online-faq

Mac Pro (2006) USB 2.0 ports not working

My USB 2.0 ports are only functioning and displaying as USB 1.1. Under device manager it does not state "Enhanced", which I understand to mean that a USB 2.0 port has been detected.
I haven't seen any information here or elsewhere about this so is it just me that is experiencing this, or is there a fix that I somehow missed?
Cheers,
Akira.

Hello, @CeeeJaaay
Welcome to the HP Forums.
I see that the USB 2.0 ports aren't working correctly, that they just stopped. I will try to assist you with this.
Start with a system restore, if anything happened to the notebook recently that may be the cause this should correct it.
If it doesn't, make sure all Windows updates have completed. Then use the HP Support assistant to update the drivers.
If they still aren't working, I'd recommend contacting phone support for repair/replacement options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums.
I worked on behalf of HP.

USB 3.0 ports not working in Pavilion G6 2144tx

I purchased my G6 in April of last year and connected up my external hard drive (which does have USB 3.0 support) to it. For the first couple of months, it worked perfectly. Though around September of last year it encountered a problem wherein the laptop itself wouldn't start. Upon handing it over to the HP service centre in my country, they said it was a motherboard issue.
After getting it back, my hard drive no longer responds when connected to any one of the two USB 3.0 ports available, but works fine when connected to the USB 2.0 port and even when connected to the USB 2.0 hub that I have attached to that port.
I have tried updating my USB drivers and after clicking "scan for hardware changes" it finds a device that needs a new driver. Upon trying to install the new driver, however, it encounters an error. It records the device as "Unknown Device" and places it under "Other Devices".
Here is a screenshot of what I described above:
I don't know what else I can do to resolve this. If it is a driver issue, I would appreciate it if you could direct me to the correct driver that I can use to fix this issue. I am currently experiencing very slow copy speeds between my computer and external drive (around 500KB/s to 2MB/s) and would very much like to go back to using my USB 3.0 port.
Thanks in advance for all the help.
Regards
Umar

Thank you for your response. I am tempted to believe a driver conflict is at fault, especially since Device Manager shows an unknown device. I believe you should commence troubleshooting by installing the correct drivers, based on the computer's current specifications. For more information on how to do this, please reference this HP document: Downloading or Updating Software and Drivers for HP Computers
If you are unable to resolve the issue, I would personally contact HP Phone Support. Since this defect occurred after the computer returned from servicing, they are responsible for it, and they will address the issue. However, this is assuming you are in warranty. If you do not have this information, you can locate it at this website: HP Warranty Check
You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns. I'm only here to help!
Mario
I worked on behalf of HP.

HDMI PORT NOT WORKING HP ENVY ULTRABOOK 4

I have recently updated to Windows 8.1 and my HDMI Output is no longer working. I never had issues before. When hitting F4 and choosing duplicate displays, my computer only recognizes itself(although it displays options for duplicate,extended, etc) and the tv monitor displays "no signal". I have reinstalled the graphics drivers using HP Recovery Manager and then followed through with all the HP and Windows updates available. I never had an issue with the port prior to the update and have also tried various chords/multiple monitors/tvs. In addition I installed the Intel Graphics Driver Update Utility App and checked for updates; installing any available updates still with no progress. Currently my computer is running Intel Graphics HD 4000. Also I have checked that all resolution aspects match up with my tv and the computer's display so that shouldn't be an issue. Any solutions/suggestions would be greatly appreciated!!!

Hello @faheemijaz,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the Bluetooth on your notebook computer is not working, and I would be happy to help you!
To better assist you, I will need to know:
The Product and Model Number of your notebook computer.
The version of Windows you have installed on your computer.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If this is an on-going, or recent issue.
If your other Bluetooth devices can pair with one another.
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

USB 3.0 port not working hp dv6-7011tx

my usb port shows message when i insert any device dat " USB Device not recognized", it just provides power output but the usb doesnt ever work.. this has been the case since i started using my laptop. please send a technician at the earliest.

This is just a user to user forum, no one here is going to send a technician.
If the laptop is less then a year old, you will have to contact HP directly and set up a service call yourself.
Sounds like you have a defective MoBo.

USB 3.0 PORT NOT WORKING

Good day ladies and Gentleman
I'm using a MacBook Pro Retina 15.4” Early 2013 edition, I faced a problem with one of my two USB port, It doesn't work at all, The other one is working properly,
What’s your suggestion to solve this problem?
Thanks and best regards.

Hello, ALHATHAL.
Thank you for visiting Apple Support Communities.
Here are some troubleshooting steps that I would recommend when experiencing this issue.
OS X Mavericks: Reset your computer’s PRAM
http://support.apple.com/kb/ph14222
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
Cheers,
Jason H.

MSI GAMING 5 - ALL USB ports not working

hello
how are you every one
i have problem with rear usb port i can use it in safe mod and bios only but it does't work when the operition system start i try to slove the problem i updated bios i have other pc and same specification and it's work without any problem but with this mother borad rear USB ports not work also the USB ports on the case ALL USB PORTS NOT WORKING
Mouse and keyborad work in bios but if the system run don't work ! and trun off
and all usb devices
in safe mod work
rellay i don't know where is the problem !
CPU : Intel Core i5-4690K
M.B : MSI Z97 GAMING 5
RAM : G.Skill Ripjaws X 8GB DDR3 Kit
GPU : Gigabyte GeForce GTX 970 G1 GAMING
SSD:Corsair force LX 256 GB
HARD: Seagate Barracuda 1 T.B 7200 RPM
CPU COOLER : Cooler Master Hyper 212 Evo
PSU : Cooler Master GM-Series 750 watt
CASE : NZXT Phantom 410
Thank you

Quote from: Nichrome on 28-January-15, 00:18:47
Hi,
What about if you try to install drivers from your product's page?
http://uk.msi.com/support/mb/Z97-GAMING-5.html#down-driver
And when exactly it starts to fail to work? Did you try to have OS just installed, restart it and see if it works then? Are you able to determine which driver installation causes USBs to stop working?
thank you
i just remove USB3 controller driver and work
thank you all :D

Touchsmart TX-2 fingerprint scanner and USB ports not working

Hi everyone,
Please forgive me if this is in the wrong spot.
Just sent my laptop (Touchsmart TX-2 1015au) off for a warranty fix - told them the USB ports weren't working on Windows 7, 64 bit. It came back wiped, running on Vista 32 bit and.....with the USB ports not working.
I figured I'd try to get it working because I need my laptop for uni and can't send it back right now. So I clean installed Windows 7, 64 bit again and its still not working. Did the standard open device manager and uninstall everything under the usb tab. All that has resulted in is causing the fingerprint scanner to stop working (being told that it is not connected) and still no working USB ports.
All advice really welcome and very much appreciated!
Thanks in advance

Hi:
Should be no problem to get W7 32 bit to work on that model.
Just use all of the drivers and software from the HP Probook 450 G0 on your model except the Audio, BIOS and firmware files.
Your model uses the Intel HD graphics driver only.
The first driver you have to install is the Intel chipset installation utility and then reboot.
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&lang=en&sp4ts.oid=5359407&ac.ad...
Audio: Accept the agreement. Download and install the first driver on the list.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...
If for some reason, the Intel HD graphics driver from that model does not work, then use this one...
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23713

USB 3.0 port not working in Envy 17

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