User Feedback/Guestbook

Hello there,
Can anyone help me to create just a simple means for the user
to leave feedback concerning the layout, functionality of the site,
etc - rather like a guestbook.
Regards,
Kristopher (UK).

Hey, robosteve!
The RoboHelp Server 7 does indeed provide user feedback
reports!
In previous versions of the old RoboEngine (v4) FlashHelp was
not supported. However, when Adobe took over development, they
enhanced this feature and it is now provided as "FlashHelp Pro".
As Rick says, you won't get user feedback by a person's name
(privacy issues) but you will get a robust set of information from
users as they access various topics. This can greatly help your
ability to continuously improve the quality of your help system.
You can read more specifically about the reports here (though
it focuses on RH Server 6, the article is valid for RH Server 7 as
well:
Adobe
RoboHelp Server 6 improves the feedback loop
Thanx,
John

Similar Messages

Sflock: simple X screen locker with basic user feedback

There are several applications out there that lock the X display. On the one side of the spectrum you have xscreensaver and xlockmore which provide screensavers and on the other side you have slock which provides nothing. sflock is an application that is built as an extension to slock, which provides very basic user feedback.
The need for me arrived because I wanted a screen locker that was trustworthy and that looks ok. Because I have no interest in screensavers and the xscreensaver unlock screen is one of the most ugly things I have ever seen, I turned to slock. This works fine, but there is no real way to tell that the screen is locked. You just type a password on a black screen and if it's correct, the screen gets unlocked. fslock (at least the first version) shows a line on the screen and displays asterisks for every character entered.
The goal of the application is to be simple and small, but still look good. You can install sflock from the AUR under the name sflock-git or download it directly from github. Suggestions are of course welcome.

I've been trying to get this to use Xft for rendering the fonts, but this is essentially my first time doing anything in C. Sflock builds properly but segfaults when I try to run it.
diff --git a/config.mk b/config.mk
index 3a42077..b6a72ed 100644
--- a/config.mk
+++ b/config.mk
@@ -12,8 +12,8 @@ X11INC = /usr/X11R6/include
X11LIB = /usr/X11R6/lib
# includes and libs
-INCS = -I. -I/usr/include -I${X11INC}
-LIBS = -L/usr/lib -lc -lcrypt -L${X11LIB} -lX11 -lXext
+INCS = -I. -I/usr/include -I${X11INC} -I/usr/include/freetype2
+LIBS = -L/usr/lib -lc -lcrypt -L${X11LIB} -lX11 -lXext -lXft
# flags
CPPFLAGS = -DVERSION=\"${VERSION}\" -DHAVE_SHADOW_H
diff --git a/sflock.c b/sflock.c
index 72b076b..3c51823 100644
--- a/sflock.c
+++ b/sflock.c
@@ -12,10 +12,12 @@
#include <string.h>
#include <unistd.h>
#include <sys/types.h>
+#include <fontconfig/fontconfig.h>
#include <X11/keysym.h>
#include <X11/Xlib.h>
#include <X11/Xutil.h>
#include <X11/extensions/dpms.h>
+#include <X11/Xft/Xft.h>
#if HAVE_BSD_AUTH
#include <login_cap.h>
@@ -79,7 +81,10 @@ main(int argc, char **argv) {
XColor black, red, dummy;
XEvent ev;
XSetWindowAttributes wa;
- XFontStruct* font;
+ XftFont *font;
+ XftColor *xftcolor;
+ XftDraw *xftdraw;
+ XGlyphInfo *extents;
GC gc;
XGCValues values;
@@ -145,14 +150,14 @@ main(int argc, char **argv) {
XDefineCursor(dpy, w, invisible);
XMapRaised(dpy, w);
- font = XLoadQueryFont(dpy, fontname);
+ font = XftFontOpenXlfd(dpy, screen, fontname);
+ XftColorAllocName(dpy, DefaultVisual(dpy, screen), DefaultColormap(dpy, screen), "white", xftcolor);
if (font == 0) {
die("error: could not find font. Try using a full description.\n");
gc = XCreateGC(dpy, w, (unsigned long)0, &values);
- XSetFont(dpy, gc, font->fid);
XSetForeground(dpy, gc, XWhitePixel(dpy, screen));
for(len = 1000; len; len--) {
@@ -187,7 +192,8 @@ main(int argc, char **argv) {
if (update) {
XClearWindow(dpy, w);
XDrawLine(dpy, w, gc, width * 3 / 8 , (height + baroffset) / 2, width * 5 / 8, (height + baroffset) / 2);
- XDrawString(dpy,w,gc, (width - XTextWidth(font, passdisp, len)) / 2, (height+42) / 2, passdisp, len);
+ XftTextExtentsUtf8(dpy, font, (XftChar8 *)passdisp, len, extents);
+ XftDrawStringUtf8(xftdraw, xftcolor, font, (width - extents->width) / 2, (height+42) / 2, (XftChar8 *)passdisp, len);
update = False;
@@ -251,7 +257,9 @@ main(int argc, char **argv) {
XUngrabPointer(dpy, CurrentTime);
XFreePixmap(dpy, pmap);
- XFreeFont(dpy, font);
+ XftFontClose(dpy, font);
+ XftColorFree(dpy, DefaultVisual(dpy, screen), DefaultColormap(dpy, screen), xftcolor);
+ XftDrawDestroy(xftdraw);
XFreeGC(dpy, gc);
XDestroyWindow(dpy, w);
XCloseDisplay(dpy);

Re-activate option to provide user feedback

I accidently closed the option to send user feedback after new install of Firefox 7.0.1, how do I re-activate this option?

you can send us feedback by here
* http://input.mozilla.com/en-US/feedback

User feedback on project

I want to insert a link in my email that a user can click to
open an email to send me questions, suggestions. Has anyone done
this? I do not have RoboHelp Server 6, which offers reports in some
form about users. I simply would like to have the users be able to
contact me directly so that I can be more proactive and responsive
to their concerns and issues.

Peter, I went to your Website and reviewed snippets. I found
only one topic that might be close to my question - "Mail This
Topic". I reviewed the information, but it is not quite what I
need. What I want is to put a link in one or more of my topics -
such as the overview I do for each section, that says something
like, "Send your comments or suggestions to Kitty Martin." This is
for internal help files and thus the link would be to my email
address within my company. When the user clicks on the link in that
topic, the Help system displays/opens an email message. The To:
contains my email address and user can write message about the
topic.
I read about this last fall in a STC Intercom July/August
2006 article "Obtaining User Feedback:" Author is Jeremy Webb and
it was about sending an email message using JavaScript. I followed
his instructions, but ultimately the link would not work. I
corresponded with him, showed him exactly what I had done, and he
verified everything was okay. But still didn't work. When I
previewed my topic I kept getting RH HTML messages about the
reference to the feedback.js file contains illegal characters and
will not be shown in Project Manager.
The basic steps for his process involved creating the message
in Notepad, saving as "feedback.js", copying that Notepad file and
pasting it into the project top folder. Then you add the
Feedback.js file to the RH Baggage file, add links in topics to the
Feedback function. Then you also have to add some text to the
TrueCode in the topics.
Since his process has not worked for me, I a searching for
another way. I have been requested to include this feedback option
in my new project. Last fall I was using RH5 for projects, so I
thought perhaps it would be different now that I have RH6. Still
doesn't work.

User feedback with maxChar attribute on TextInput

I have a textinput with maxChars=6
i would like to have some sort of user feedback when they attempt to type the 7th char. (red border, tooltip, etc...)
what would be the ideal way to achieve this?
I don't see where there is an event dispatched when a user tries to type the 7th char ?

Hi there,
The change event would be a solution but a slightly more efficient solution would be to simply listen for a keyDown event. Here's a fast example that hopefully will help you get on the right track:
<?xml version="1.0" encoding="utf-8"?>
<mx:Application
    xmlns:mx            ="http://www.adobe.com/2006/mxml"
    backgroundColor     ="#FFFFFF"
    layout              ="absolute">
    <mx:Script>
        <![CDATA[
            import mx.controls.Alert;
            import mx.events.FlexEvent;
            import mx.controls.TextInput;
            private static const ALLOWED_MAX_CHARS:int = 6;
            private function onInputFieldFill(event:KeyboardEvent):void
                if (event.charCode != Keyboard.LEFT &&
                    event.charCode != Keyboard.RIGHT &&
                    event.charCode != Keyboard.UP &&
                    event.charCode != Keyboard.DOWN)
                    var target:TextInput = event.currentTarget as TextInput;
                    if (target.text.length > ALLOWED_MAX_CHARS - 1)
                        target.text = target.text.slice(0, ALLOWED_MAX_CHARS);
                        Alert.show("You tried to add 7 characters!", "ERROR");
        ]]>
    </mx:Script>
    <mx:VBox
        width               ="100%"
        height              ="100%"
        horizontalAlign     ="center"
        verticalAlign       ="middle">
        <mx:TextInput
            id              ="userInputField"
            keyDown         ="onInputFieldFill(event)"/>
    </mx:VBox>
</mx:Application>
The code I posted is not perfect, it's an older file of mine that I have found and edited a bit so don't use it as it is.
Blog: http://blog.wisebisoft.com
With best regards,
Barna Biro

User feedback reports

I am considering upgrading to RoboHelp Server 7. Does this
provide user feedback reports when using FlashHelp?
Steve

Hey, robosteve!
The RoboHelp Server 7 does indeed provide user feedback
reports!
In previous versions of the old RoboEngine (v4) FlashHelp was
not supported. However, when Adobe took over development, they
enhanced this feature and it is now provided as "FlashHelp Pro".
As Rick says, you won't get user feedback by a person's name
(privacy issues) but you will get a robust set of information from
users as they access various topics. This can greatly help your
ability to continuously improve the quality of your help system.
You can read more specifically about the reports here (though
it focuses on RH Server 6, the article is valid for RH Server 7 as
well:
Adobe
RoboHelp Server 6 improves the feedback loop
Thanx,
John

Abode Reader User Feedback and Suggestions

Hi,
I am new to this forum.
I am currently using Abode 7.0 at the work place.
I am interested in helping Abode to improve the products as I discover new ideas over time.
May I know where should I post those ideas and user feedback ?
Thanks
Low

Maybe you should try and upgrade to 9 and see if the things you want are already there. 7 is old.

Media Player Bookmark/User Feedback from Device

Media Player Bookmark
I like to listen to audio books. We all realise that the mobile devices experience some severe slow down when multiple applications are running, especially the memory intensive multimedia apps. Anyway, I think that it would be cool if there were some kind of "digital bookmark/restore point". Right now, if i want to save where i've left off, I either have to leave the application running or make a note with the track/time that i've stopped listening. If there were a prompt when you are exitting audio or video playing apps that asked if you would like to create a restore point that you can start back from or reference later, I think that would be great! Just a request from an audio bookworm nerd.
User Feedback from Device
I think that the lack of ability to send immediate feedback or suggestions when they occur to users will ultimately make a huge difference between the BB product and its competition. It took me about an hour before I gave up, about two months ago, when I was experiencing a perceived software issue, of trying to find a way to either directly access a forum from my device or go online with the device to BB forums only to find that they weren't very compatible with mobile device users. Doesn't make much sense to me that you'd have a hard time accessing a companies web site that's in the mobile communication business from their own device. Today, I spent about another hour signing up to every BB feedback panel, survey this, forum that to try and make a suggestion. It's too hard! I am dedicated to using the BB service until there is something more effective... user feedback is what will make the difference.
It seems like there should be a way to install a direct feed app, preloaded on every device with a little 180/240 character box. Not too much to be had to manage, not too little to where people can't get their point across.
I'm sure it's been thought about before, but I'm left wondering why it's not there.?.
Thank you to anyone with ideas or suggestions...especially if it helps me with my books!

Regarding long mp3 bookmarks. (my experience with 9780).
I had the requirement that when playing long MP3s (audiobook/podcast) I don't loose my place within the MP3. I am able to update the list of MP3s without loosing my place in the currently playing one. I don't loose my place when connecting the BB to a PC with the USB cable and using USB synch to copy files to the SDCard.
All of these are accomplished by playing MP3s via File Manager/Play Folder feature.
If you use play lists or other methods directly through the BB media player, you will loose your place as soon as you switch off the BB, escape the player, or connect the USB cable.
If instead you use the file browser to go to the folder with the MP3s you wish to play (I have all my podcasts in one folder that I update manually) and select "Play Folder" from the context menu, the media player will open.
If you escape the media player that is opened as per above, the last point in the played MP3 is remembered. This even survives any synchronization I do to the folder via USB or a soft power reset (ALT CAPS DEL). It remembers the spot in multiple MP3s to boot.
This is a great handy feature. I'm glad it works with the 9780/OS6.

Using Qualtrics Interceptor for End-User Feedback

Hi,
I've been managing my company's online help system for a few years now (currently using RoboHelp 9 WebHelp) and I've been getting some questions about deploying more user feedback options. One tool that we've been using on some of our marketing sites is Qualtrics Interceptor.
I was wondering if anyone has used this or whether it can work in the RoboHelp environment? The javascript code is placed in the header of the landing page, and would create a pop-up with a link to Qualtrics site when the user closes the Help system. I'm pretty sure that this won't work, but I can't test it on our staging server at this time.
Thanks

Why not try faking it out with a test project published to a local fake web server? Peter Grainge talks about a company that offers a free one in his discussion about the Chrome browser security issue (grainge.org)

Late 2013 15 MBP Win 7 Bootcamp, user feedback?

Hey.
Im considering getting a new 15 Macbook Pro, and need some serious feedback on Bootcamp. I currently have a mid 2010 MBP i5, 2.53 ghz 4 gb ram, running Win 7 64 bit, and have been experiencing alot of overheating and graphics kernel problems (screen blacks out for a short amount of time when im browsing). Im using both the OSX and Win 7 platform for music making, running some DAW´s alot of Vst´s. What im worried about is how bootcamp runs on the new machines? My external soundcard is firewire, does firewire to thunderbolt work properly under bootcamp? Is overheating in bootcamp still a major problem (been reading alot of threads with users having the same probs as me)? Any feedback highly appreciated:-)
Thanks

Your original configuration is an HDD. Have you considered replacing it with an SSD. It helps quite a bit.
The current 2013 (and now the 2014) MBPs are excellent machines, and can run Bootcamp via native EFI (Win 8/8.1 - Win7 has some driver challenges), rather than the CSM-BIOS layer and you will get very good performance. I would recommend a 16GB MBP. If you do a lot of external display work, dual GPUs may work better for you.
I use the TB-to-FW for accessing external disks, not sound cards, but the storage works fine. This machine can support 8GB RAM, which may also be worth considering.

Learning Maps-Capture the Organizational Unit of the end user feedback

Can anyone help me on this:
Problem: The requirement is to track the enduser feedback from Learning Maps to get information of an organizational unit.
As per documentation LearningMap feedback is anonymous.
I would like to know whether there is any BADI or user exits available to solve the problem?
Message was edited by:
Ramesh Ramanathan

Hi,
Have you maintained your Organizational data? Did you assign any job to any user in the organizational hierarchy. You need to maintain you PPOMA_CRM first in order to assign any roles there.
Hope this helps
Rajeev

User Feedback

My suggestion is to redesign the iPod Classic to include iOS because it will open a large pool of apps for the users to enjoy and increase the functionality of the iPod while maintaining the legendary style of the iPod Classic.

No feedback is provided from student to instructor in iTunes U.
You can copy the code and send it via any communication mechanism you prefer: mail, Messages, Twitter, etc. There is no way to send the code from iTunes U directly to another person's installation of iTunes U. I suggest you send feedback of how you would like it to work via Apple's feedback form:
http://www.apple.com/feedback/itunes-u_ios.html
Does that address your questions?

Iscript - no user feedback

When Iscript runs, or when ftcmd is downloading an application, the user
receives no feedback that Forte is actually doing anything. I know that
it reports an error fairly well, but doesn't say anything along the
lines of downloading an application or presenting a status of how far it
is in the download process.
I have logged an enhancement request ER 37008. This is the description:
My customer's enduser is reflecting that iscript does not give
out clues
what it is performing. My customer's enduser is using low
speed line to
connect to his environment (e.g. 28.8K modem line) and usually
takes 15
minutes to download the client partition. He would like to have
iscript
print out a message to tell what it is doing. e.g. downloading
executables. It would be nice if iscript can show a progress
bar or
updating a percentage figure to indicate where it is up to in
the process.
E.g. showing 60% done for download.
If you have experienced a similar frustration with the download process
or you feel that this is a worthwhile enhancement, could you please
contact Forte Support and log your own enhacement request or tag your
request onto mine. If multiple people ask for the same feature, then it
is more likely to be included at some time in the future.
Thanks
Michael Strauss
Mazda Australia
Mazda Australia takes every precaution to ensure email messages are virus free. For complete protection, you should virus test this message.
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
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In the meantime, you can turn on the logger by modifying the startup string
in order to print out messages to the dos window.
ftcmd.exe -fl "%stdout(trc:em:50 trc:em:51)" run launcher
The following is one application load message.
"FTLaunch_cl0: AppLoad - About to load application BlahBlah
into local definition of node TODDF as part of re-install request."
I had to delete my local environment to force a reload
(%FORTE_ROOT%\sysdata\envrepos\*.*).
I use the launcher because it does not display it's window until the client
downloads are completed.
Be sure and stress the download capabilities, we found that the environment
kept crashing without
a huge memory allocation( -fm (x:50000) ) to the environment manager.
Hope it helps ...
When Iscript runs, or when ftcmd is downloading an application, the user
receives no feedback that Forte is actually doing anything. I know that
it reports an error fairly well, but doesn't say anything along the
lines of downloading an application or presenting a status of how far it
is in the download process.<snip>
To unsubscribe, email '[email protected]' with
'unsubscribe forte-users' as the body of the message.
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Power Mac DaulCore 2.3 - USER FEEDBACK FOR AUDIO PLEASE?

Hello everyone,
I'm interested in replacing my Powerbook G4 17" 1.33 model for the new Power Mac DualCore 2.3. I plan on using this in a Pro Audio situation.
(I'm not interested in the Quad model, because of the price and the problems other users are having with Pro Tools LE 7 and other audio apps.).
I would be using the DualCore 2.3 with my existing setup, which consists of the Digi 002, External Firewire drives for Audio, Pro Tools LE7, Live 5, Reason 3, etc.
I'd like to get feedback before I purchase the computer and find out how this computer works with Pro Tools ( amount of RTAS plugins, Audio Tracks, speed, performance etc). As well as how the DualCore is working with the other above mentioned programs.
Being that I'm working in a small environment, I would also like to get feedback on how the computer itself is working (fan noise, noise in general, speed, performance etc.).
I know that the computer hasn't been out for that long, but I'd like to get one of the last, so called PowerMacs before Apple switches to Intel.
I'd like to replace my existing computer in the next few months so that I can get to work.
Any feedback would be greatly appreciated.

You don't need to post the same discussion in the same forum 3 times within 5 days. You've already received responses on your previous threads, so just leave it at.
If you'd llike to repsond to your own post in an effort to bump it to the top of the list, feel free. Otherwise the discussion hosts will most likely delete your duplicate entries.

Power Mac DualCore 2.3 - USER FEEDBACK FOR AUDIO PLEASE?

Hello everyone,
I'm interested in replacing my Powerbook G4 17" 1.33 model for the new Power Mac DualCore 2.3. I plan on using this in a Pro Audio situation.
(I'm not interested in the Quad model, because of the price and the problems other users are having with Pro Tools LE 7 and other audio apps.).
I would be using the DualCore 2.3 with my existing setup, which consists of the Digi 002, External Firewire drives for Audio, Pro Tools LE7, Live 5, Reason 3, etc.
I'd like to get feedback before I purchase the computer and find out how this computer works with Pro Tools ( amount of RTAS plugins, Audio Tracks, speed, performance etc). As well as how the DualCore is working with the other above mentioned programs.
Being that I'm working in a small environment, I would also like to get feedback on how the computer itself is working (fan noise, noise in general, speed, performance etc.).
I know that the computer hasn't been out for that long, but I'd like to get one of the last, so called PowerMacs before Apple switches to Intel.
I'd like to replace my existing computer in the next few months so that I can get to work.
Any feedback would be greatly appreciated.

hi
i m a audio user to i use DP4.6 and logic with 828 and 869hd interfaces, with protools i use the 002 rack version with protools le the machines that i use are a powermac 2.5 quad, powermac dual2.0 and a powerbook 1.5 15" and i never have a problem of any kind except with the protools le and the 002 rack with the quad 2.5 but with the last update and the last drivers i dont have any problem or any big issue to report except of course the bip's ups noise from the g5's but apple never got a solution for that, but dont worry if you want to go for the 2.3 g5 do it, you dont will get any mayor problems.
good luck

User Feedback/Guestbook

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