User information incorrect in Office 2013

We are in the process of migrating from Office 2010 to Office 2013 and are having issues with displaying the correct user details in User Information under File-Account.
We have Enabled the policy "Block signing into Office" and set this to "None Allowed" as we do not want users to use accounts other then their domain accounts.
Problem we are having, is that the email address shown is incorrect to what is in AD for the user. It looks as if Word is creating the email address from the sAMaccountName and appending the domain details to the end. ie
First Name: Jon
Last Name: Davis
sAMAccountName: jodavis
email: [email protected]
but the email address displayed in Word 2013 for the current (logged on) user is
[email protected] and not
[email protected] Where is it getting the email address details from as it certainly isn't the email attribute in AD. Any help would be much appreciated..
Kind regards
Jon

Hi
For your issue, we recommend you check the following article:
http://msdn.microsoft.com/en-us/library/windows/desktop/ms677605%28v=vs.85%29.aspx
Here's another thread for your reference:
http://serverfault.com/questions/371150/any-difference-between-domain-username-and-usernamedomain-local
(Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the
accuracy of this information.)
http://social.technet.microsoft.com/Forums/windowsserver/en-US/0479b81d-07ba-4167-b770-e9db87b2a32b/sam-account-name-vs-upn?forum=winserverDS
Hope it helps
Regards
Tylor Wang
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
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<snip>
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</snip>
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<snip http://blogs.technet.com/b/office_resource_kit/archive/2013/04/16/new-poster-and-content-roadmaps-about-office-identity-authentication-authorization-and-security.aspx
>
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</snip>
<snip http://technet.microsoft.com/en-us/library/jj683102.aspx
>
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Office 365 for Business FAQ
http://office.microsoft.com/en-us/business/microsoft-office-365-for-business-faq-FX103030232.aspx
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Id                        : 1
SetByGroupPolicy          : False
Name                      : APPV
URL                       : http://cenzored:8001
GlobalRefreshEnabled      : True
GlobalRefreshOnLogon      : True
GlobalRefreshInterval     : 0
GlobalRefreshIntervalUnit : Day
UserRefreshEnabled        : True
UserRefreshOnLogon        : True
UserRefreshInterval       : 0
UserRefreshIntervalUnit   : Day
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SetByGroupPolicy : False
Name             : PackageSourceRoot
Value            :
SetByGroupPolicy : False
Name             : LocationProvider
Value            :
SetByGroupPolicy : False
Name             : AutoLoad
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SetByGroupPolicy : False
Name             : EnablePackageScripts
Value            : 1
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Name             : ReestablishmentInterval
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SetByGroupPolicy : False
Name             : ReestablishmentRetries
Value            : 3
SetByGroupPolicy : False
Name             : CertFilterForClientSsl
Value            : LOCAL_MACHINE\MY\1.3.6.1.5.5.7.3.2
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Name             : RoamingRegistryExclusions
Value            : SOFTWARE\CLASSES
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Sanne wrote:
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Hi,
After setting up your new PC, you can install Offcie 2013 on new PC. Then contact the activation center to transfer to your new PC:
http://support.microsoft.com/contactus/?ln=en-us
If you need to download Office 2013, you can refer to this link below:
http://technet.microsoft.com/en-US/evalcenter/jj192782.aspx
For more information about the Office 2013 activation, please refer to the FAQs below.
http://office.microsoft.com/en-us/support/activate-office-2013-programs-HA102819770.aspx
Regards,
Melon Chen
TechNet Community Support

How to get user Office 2013 ProPlus activation information?

We have Office 365 E3 License. We have assign to a over 15,000 user with Office 2013
ProPlus license. Now we would like to find out which are user activated the
Office 2013 ProPlus product in Office 365. Is there a way to get this report via PowerShell?

We have Office 365 E3 License. We have assign to a over 15,000 user with Office 2013
ProPlus license. Now we would like to find out which are user activated the
Office 2013 ProPlus product in Office 365. Is there a way to get this report via PowerShell?
No. It is not possible for admin to get this data at all, in any way, from anywhere. Only the individual user can examine their activations/consumption.
http://blogs.technet.com/b/office_resource_kit/archive/2014/01/17/office-365-proplus-multiple-devices-and-de-activation.aspx
http://community.office365.com/en-us/f/148/t/274701.aspx
http://blogs.technet.com/b/office_resource_kit/archive/2012/11/28/managing-office-365-proplus-installations-activating-deactivating-and-reactivating.aspx
http://serverfault.com/questions/638619/office-365-how-to-get-a-report-of-office-installs-per-user
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Office 2013 - Incorrect Icons In Taskbar When Apps Running

Hi,
I have a a strange issue relating to Office 2013 (all apps in suite) in our school based Windows 7 domain environment.
When students login and run any app from the office suite they launch correctly and are able to be used. However the icon that is displayed in the task bar for say, Word, is not that of Word but is the icon for Database Compare 2013. Powerpoint
as another example always displays the Publisher icon. If you right click the icon the options available also refer to the incorrect app, so instead of an option to bring the Powerpoint app to the forefront it says Publisher.
The incorrect icon is always the same one for each app whenever launched and is the same for all users.
We have updated Windows and the Office to the latest patches. Possibly worth noting that we are running this config on Apple iMacs using bootcamped Windows 7 but I don't personally believe this has any bearing as it's only Office related.I have search
for instances of this issue and see there is a hotfix for incorrect icons when in a remote session rather than physically logged onto a machine. I also see references to deleting the icon cache for the user but local user profiles are scrapped on the
machines here when the student logs off.
Any help or pointers are greatly appreciated.
Kind Regards
Radar.

I've reviewed screenshot from you initial post on Answer forum.
http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-incorrect-icons-in-taskbar-when-apps/ef99ce77-1e88-44c5-8214-c6c69837a9ae
Since the icon shows fine in local but only incorrect through RDP session, I am thinking this might not be the promblem of Office application self. RDP session might not load the correct icon for Office duo to the file permission or wrong path.
Better to post your question to forum for Remote Desktop Services (Terminal Services)
http://social.technet.microsoft.com/Forums/windowsserver/en-us/home?forum=winserverTS
Thanks for your understanding.
Tony Chen
TechNet Community Support

App-V 5 Client + Office 2013 (Administrator OK, user Not OK)

Dear MS,
I've installed App-V environment onto our Windows 2008 RDS farm with your tech documents successfully.
Then I test it with a simple sequenced app (Mozilla Firefox and XML notepad) and it ran successfully.
I've also sequenced Office 2013 with ODT (Office Deployment Tool), no errors at the end.
But now the problems starts: when I log in as a normal user, then Office 2013 will show in Start menu, but disappears after a short time.
Logging in as Administrator doesn't have the issue, Office 2013 works perfectly.
The MS Office 2013 has been sequenced onto Win 2008 and 2012.
(yes, I know the 2012 sequencer is not ok for 2008 RDS, but the Firefox and Notepad were sequenced on Win 2012 and ran perfectly on Win 2008).
I did'n found related information on the technet forums.
What could it be? Kind of permissions on VFS? Where can I fix it? Or is the issue related to the sequencer?
ps. also tried installing MS hot fix 4 (and 5) for App-V 5 client, but the issues keep coming back.

What messages are in the App-V log in event viewer that might be applicable?
The message beneath viewed when an user log in. As an administrator, the event doesn't show up
Part or all packages publish failed.
published: 2 (Firevox and XML notepad)
failed: 1 (Office 2013)
Please check the error events of 'Configure/Publish Package' before this message for the details of the failure.
EventID 19104
Are you redirecting the Start Menu to the network?
Nope, the start menu shows only default applications when the user logs in.
The App-V Folder in Start Menu from Firefox and XML notepad are visible, but the office folder doesn't come up.
As an administrator, both Firefox, XML notepad AND Office folders are visible.
-but-
When I use Start Menu folder redirection, no one App-V application is visible (Event shows that Applications are loaded), how can I fix it here?
What are you using to manage user profiles?
I use AD User and Computer configuration to manage profiles
Does the application run if you browse to the EXE in Windows Explorer?
What does this to do with app-v? Because when you sequence the app, then is it no more EXE.
But, these EXE runs flawless in Windows Explorer (so there is no problem with the OS and the application).
Please help?

Microsoft Office 2013 Free/Busy Information Issue

We have several users that cannot see the free/busy information of another user in their Outlook 2013 calendars. Creating a new Outlook profile for the user and repairing office solves the issue for a short period of time. Users are running Windows
8 64 bit, Windows 7 32bit and 64bit with Office 2013. Our Exchange server is 2010 version 14.03.0158.001. I have included screenshots of the issue.

I have been working with Microsoft on this issue. The patches below are suppose to fix this issue. We are still currently testing them.
32 Bit
====
KB Article Number(s): 2825652
Language: All (Global)
Platform: i386
Location:
http://hotfixv4.microsoft.com/Microsoft%20Outlook%202013/sp1/outlook2013kb2825652fullfilex86glb/15.0.4551.1511/free/471276_intl_i386_zip.exe
KB Article Number(s): 2837674
Language: All (Global)
Platform: i386
Location:
http://hotfixv4.microsoft.com/Microsoft%20Word%202013/sp1/word2013kb2837674fullfilex86glb/15.0.4551.1508/free/471263_intl_i386_zip.exe
KB Article Number(s): 2849994
Language: All (Global)
Platform: i386
Location:
http://hotfixv4.microsoft.com/Microsoft%20Office%202013/sp1/mso2013kb2849994fullfilex86glb/15.0.4551.1508/free/471241_intl_i386_zip.exe
The issue with Free / Busy and OOF not getting set would take 24-36 hours to start working once the patch is applied.

Want to export user settings from Office 2007 on client, to be able to import in Office 2013?

Upgrading from Office 2007 to Office 2013. We may need to save the user settings on the client computer, because we are moving some of the systems from 32-bit to 64-bit. How can we export the settings to a folder?

Hi,
Could you please tell us what is included in user setting? Such as the customized Quick Access Toolbar settings, customize ribbon settings, or profile in Outlook?
Generally, we can’t upgrade operating system from 32-bit to 64-bit directly, we need to reinstall 64-bit operating system.
Office 2007 don’t provide the Import/Export button like Office 2010/Office 2013, we can’t export QAT setting and customize ribbon setting directly.
To customize an installation of Office 2013, you can use the Office Customization Tool (OCT) to perform tasks such as the following:
Specifying installation options
Customizing how Office applications and features are installed
Configuring default user settings
Managing additional content: add or remove files, registry entries or shortcuts
Configuring Outlook options: setting the default profile, adding email accounts, and specifying Exchange settings
For more detail information:
http://technet.microsoft.com/en-us/library/cc179097(v=office.15).aspx
Regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

MS Office 2013 cannot open on user account but admin account can open ms office 2013

Hello
Before I have to use office 2010 proplus it not have problem for open ms office on user account after i have to upgrad to ms office 2013 version(15.0.4551.1512) i got problem cannot open ms office 2013 on user account but can open ms office 2013 on admin
account. I try to grant user account permision full control on C:\Program Files\Microsoft Office 15 but not working. Micorsoft support pro plus has remote to my pc and told me to change registry by add permision full control user account on hkey_current-User\software
then restart but not work. I have to uninstall and reinstall MS Office 2013 or repair it not working to open user account. MS Support told me to try download Office 2013 trial version to install it working to open on user account but Trail version is
15.0.4420.1017 and try to open mail on outlook it slow reponse. now this case still cannot solve. I don't know who can fix this or not. Please advices Thank you.

Hello Tony
Thank you for your reply
I checked event log not have any error for this. I click word , excell and all ms office not have any pop. I have to add user account permission full control by list below . It not working.
- C:\Program Files\Microsoft Office
- C:\Program Files\Microsoft Office 15
I had to post this on Microsoft Community . After MS Support ask my pc join network or not i told my pc join network . He told me to post this forum.
I give you more information to try something.
I have to created new account for local computer and add new account to users group after that i try to log on local pc by use new account and try to open ms office excel , word etc.. It can open.
I have to log on to domain by account user on domain it cannot open MS office but i have to add this account user to administrators groups. It can open ms office. If i change that account to users group and try to open ms office . It cannot open and
not have pop up and error.
If you need more information please let me know. Thank you

User information incorrect in Office 2013

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