User mapping for r3 reference system in the portal does not work

Hi SDN,
I have created a system entry in the portal. I set the system alias for this system. I am not able to save my login and password for this system. I have got the following error in usermanengement log file. Can anybody help me?
The portal version is: EP6SP2P30 on W2K and Oracle.
Thanks.
Best Reagrds,
Olaf Reiss
[class=com.sap.security.core.persistence.datasource.imp.LDAPPersistence][method=checkGroupLocal][cl=17801] #
May 30, 2005 5:39:55 PM # PRT-Async 3          Warning         principal id un:REISS is not completely in lower cases and is not created by this datasource
[class=com.sap.security.core.persistence.datasource.imp.LDAPPersistence][method=principalDatabagExists][cl=17801] #
May 30, 2005 5:39:55 PM # PRT-Async 3          Warning         principal USER.PRIVATE_DATASOURCE.un:REISSdoes not exist on this datasource
[class=com.sap.security.core.persistence.datasource.imp.LDAPPersistence][method=getAttributeNames][cl=17801] #
May 30, 2005 5:40:03 PM # PRT-Async 2          Warning         System is flagged as reference system but reference flag not set!
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=handleKeyedHashField][cl=17543] #
May 30, 2005 5:40:03 PM # PRT-Async 2          Warning
java.security.GeneralSecurityException: User mapping data for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=3704739) and user USER.PRIVATE_DATASOURCE.un:REISS is not ok.
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleKeyedHashField(UserMappingDataImp.java:650)
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleEncryptedFields(UserMappingDataImp.java:593)
     at com.sap.security.core.umap.imp.UserMappingDataImp.getLogonDataForSystem(UserMappingDataImp.java:691)
     at com.sap.security.core.umap.imp.UserMappingDataImp.internalInit(UserMappingDataImp.java:138)
     at com.sap.security.core.umap.imp.UserMappingDataImp.<init>(UserMappingDataImp.java:82)
     at com.sap.security.core.umap.imp.UserMapping.getUserMappingData(UserMapping.java:128)
     at com.sapportals.portal.prt.service.usermapping.UserMappingService.getMappingData(UserMappingService.java:148)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:532)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:234)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingView.addLogonScreenFields(UserMappingView.java:168)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingView.createUserMappingGrid(UserMappingView.java:386)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminView.doContent(UserMappingAdminView.java:62)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:117)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:479)
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=getLogonDataForSystem][cl=17543] #
May 30, 2005 5:40:03 PM # PRT-Async 2          Warning         No logon data available for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=3704739) and principal USER.PRIVATE_DATASOURCE.un:REISS
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=<init>][cl=17543] #
May 30, 2005 5:40:13 PM # PRT-Async 3          Warning         System is flagged as reference system but reference flag not set!
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=handleKeyedHashField][cl=17543] #
May 30, 2005 5:40:13 PM # PRT-Async 3          Warning
java.security.GeneralSecurityException: User mapping data for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=206900) and user USER.PRIVATE_DATASOURCE.un:REISS is not ok.
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleKeyedHashField(UserMappingDataImp.java:650)
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleEncryptedFields(UserMappingDataImp.java:593)
     at com.sap.security.core.umap.imp.UserMappingDataImp.getLogonDataForSystem(UserMappingDataImp.java:691)
     at com.sap.security.core.umap.imp.UserMappingDataImp.internalInit(UserMappingDataImp.java:138)
     at com.sap.security.core.umap.imp.UserMappingDataImp.<init>(UserMappingDataImp.java:82)
     at com.sap.security.core.umap.imp.UserMapping.getUserMappingData(UserMapping.java:128)
     at com.sapportals.portal.prt.service.usermapping.UserMappingService.getMappingData(UserMappingService.java:148)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:532)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:234)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingComponent.doHandleHTMLBEventSave(UserMappingComponent.java:100)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doHandleHTMLBEvent(UserMappingAdminComponent.java:163)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:108)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:479)
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=getLogonDataForSystem][cl=17543] #
May 30, 2005 5:40:13 PM # PRT-Async 3          Warning         No logon data available for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=206900) and principal USER.PRIVATE_DATASOURCE.un:REISS
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=<init>][cl=17543] #
May 30, 2005 5:40:14 PM # PRT-Async 3          Warning         System is flagged as reference system but reference flag not set!
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=handleKeyedHashField][cl=17543] #
May 30, 2005 5:40:14 PM # PRT-Async 3          Warning
java.security.GeneralSecurityException: User mapping data for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=1467045) and user USER.PRIVATE_DATASOURCE.un:REISS is not ok.
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleKeyedHashField(UserMappingDataImp.java:650)
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleEncryptedFields(UserMappingDataImp.java:593)
     at com.sap.security.core.umap.imp.UserMappingDataImp.getLogonDataForSystem(UserMappingDataImp.java:691)
     at com.sap.security.core.umap.imp.UserMappingDataImp.internalInit(UserMappingDataImp.java:138)
     at com.sap.security.core.umap.imp.UserMappingDataImp.<init>(UserMappingDataImp.java:82)
     at com.sap.security.core.umap.imp.UserMapping.getUserMappingData(UserMapping.java:128)
     at com.sapportals.portal.prt.service.usermapping.UserMappingService.getMappingData(UserMappingService.java:148)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:532)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:234)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingView.addLogonScreenFields(UserMappingView.java:168)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingView.createUserMappingGrid(UserMappingView.java:386)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminView.doContent(UserMappingAdminView.java:62)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:117)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:479)
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=getLogonDataForSystem][cl=17543] #
May 30, 2005 5:40:14 PM # PRT-Async 3          Warning         No logon data available for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=1467045) and principal USER.PRIVATE_DATASOURCE.un:REISS
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=<init>][cl=17543] #
May 30, 2005 5:40:21 PM # PRT-Async 1          Warning         System is flagged as reference system but reference flag not set!
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=handleKeyedHashField][cl=17543] #
May 30, 2005 5:40:21 PM # PRT-Async 1          Warning
java.security.GeneralSecurityException: User mapping data for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=5436515) and user USER.PRIVATE_DATASOURCE.un:REISS is not ok.
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleKeyedHashField(UserMappingDataImp.java:650)
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleEncryptedFields(UserMappingDataImp.java:593)
     at com.sap.security.core.umap.imp.UserMappingDataImp.getLogonDataForSystem(UserMappingDataImp.java:691)
     at com.sap.security.core.umap.imp.UserMappingDataImp.internalInit(UserMappingDataImp.java:138)
     at com.sap.security.core.umap.imp.UserMappingDataImp.<init>(UserMappingDataImp.java:82)
     at com.sap.security.core.umap.imp.UserMapping.getUserMappingData(UserMapping.java:128)
     at com.sapportals.portal.prt.service.usermapping.UserMappingService.getMappingData(UserMappingService.java:148)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:532)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:234)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingComponent.doHandleHTMLBEventSave(UserMappingComponent.java:100)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doHandleHTMLBEvent(UserMappingAdminComponent.java:163)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:108)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:479)
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=getLogonDataForSystem][cl=17543] #
May 30, 2005 5:40:21 PM # PRT-Async 1          Warning         No logon data available for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=5436515) and principal USER.PRIVATE_DATASOURCE.un:REISS
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=<init>][cl=17543] #
May 30, 2005 5:40:21 PM # PRT-Async 1          Warning         System is flagged as reference system but reference flag not set!
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=handleKeyedHashField][cl=17543] #
May 30, 2005 5:40:21 PM # PRT-Async 1          Warning
java.security.GeneralSecurityException: User mapping data for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=5409595) and user USER.PRIVATE_DATASOURCE.un:REISS is not ok.
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleKeyedHashField(UserMappingDataImp.java:650)
     at com.sap.security.core.umap.imp.UserMappingDataImp.handleEncryptedFields(UserMappingDataImp.java:593)
     at com.sap.security.core.umap.imp.UserMappingDataImp.getLogonDataForSystem(UserMappingDataImp.java:691)
     at com.sap.security.core.umap.imp.UserMappingDataImp.internalInit(UserMappingDataImp.java:138)
     at com.sap.security.core.umap.imp.UserMappingDataImp.<init>(UserMappingDataImp.java:82)
     at com.sap.security.core.umap.imp.UserMapping.getUserMappingData(UserMapping.java:128)
     at com.sapportals.portal.prt.service.usermapping.UserMappingService.getMappingData(UserMappingService.java:148)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:532)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.getCredentials(UserMappingDataModel.java:234)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingView.addLogonScreenFields(UserMappingView.java:168)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingView.createUserMappingGrid(UserMappingView.java:386)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminView.doContent(UserMappingAdminView.java:62)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:117)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:301)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:138)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:363)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:376)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:479)
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=getLogonDataForSystem][cl=17543] #
May 30, 2005 5:40:21 PM # PRT-Async 1          Warning         No logon data available for system System Landscape Object (com.sapportals.portal.prt.service.usermapping.UserMappingService$DefaultSystemObject, uniquekey=9bf5c112e3a064089b274ffe0f1b8bc9, alias=GISA_PRODUKTIV, hashcode=5409595) and principal USER.PRIVATE_DATASOURCE.un:REISS
[class=com.sap.security.core.umap.imp.UserMappingDataImp][method=<init>][cl=17543] #

Its me again.
There seems to be a bug. I have created antoher alias for this system and it is working now.
When I change the logon method (UIDPW<=>SAP LOGONTICKETS) for the reference system, then I can not save the login and password for the system.
Happens this situation to anybody of you too?
Thanks.
Best Regards,
Olaf Reiss
Message was edited by: Olaf Reiss

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I tried to do it all: aggioronato and downloaded the drivers from toshiba, uninstalled the program and re installed the webcam ....! updated bios notebook ....! useless!
the strange thing .. well that going into device manager ... the webcam is not there ....! but if the launch seems to open just then check quell caz ... Warning!!
Gan you help me?
Graziee

Are you familiar and comfortable with LINUX LIVE bootable discs to load an alternative operating system with unobtrusive but extensive Toshiba device support so you can determine if your webcam hardware is ruined or if the problem is software and possibly solved reinstalling Windows ?
At this point, you're pondering less time consuming but more expensive choices such as buying another web cam, or another computer and you might be temporarily borrowing someone else's web cam / using a non preferred spare web cam that isn't optimal for your needs.
Continuously downloading software, registry cleaners, and repeatedly reinstalling drivers will eventually ruin your Windows installation and consume more time than you've wasted so far and still doesn't guarantee to fix your malfunction.

"F11 System Recovery" during boot does not work after Cloning hard drive.

Problem: “F11 System Recovery” during boot does not work after Cloning hard drive.
HP Envy m6-1125dx UEFI Notebook Computer with GPT hard drive.
Original Seagate Hard Disk GPT 700GB with Window 8.0_64 upgraded to Windows 8.1_64
Startup Menu (F11 System Menu works properly) only on original hard drive.
Following obtained from Disk Management & diskpart in Command Prompt.
GPT Disk <700GB>
Partition 1 WINRE NTFS Primary 235MB/400MB [Recovery]
Partition 2 EFI System FAT32 (LBA) Primary 108MB/260MB [System]
Partition 3 (NONE) Unformatted Primary 128MB/128MB [Reserve]
Partition 4 Main NTFS Primary 90GB/195GB [Primary “C”]
Partition 5 (NONE) NTFS Primary 372MB/450MB [Recovery]
Partition 6 Data NTFS Primary 7GB/475GB [Primary “E”]
Partition 7 NTFS Primary 26MB/350MB [Recovery]
Partition 8 Recovery NTFS Primary 24GB/26GB [Recovery “D”]
I have Cloned the original hard drive to a new HGST 1TB Hard Drive using four different methods (sector by sector):
Acronis True Image 2015
Acronis Backup for PC
AOMEI Backupper Professional
Macrium Reflect
Each time the cloning process completes successfully and has the same original partition arrangement. The computer works properly except when trying to use the “F11 System Menu” key during boot. It gives the following error message:
“Recovery
Your PC needs to be repaired
A required device isn’t connected or can’t be accessed.
Error code: 0xc0000225
You need to use the recovery tools on your installation media. If you don’t have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer. “
Any suggestions why the F11 System Recovery does not work during boot and how to fix the problem would be appreciated. I have does various disk checking and file checking on both the original and new hard drive with no errors.
Thank you in advanced.

Hi,
How did you clone the HDD ? One-for-one or different method ?
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

In iTunes 11.1 (I26) , I cannot find how to delete podcast listings showing undownloaded podcasts. Delete does not work. Option Delete does not work. Dragging to the trash does not work. Under Edit, Delete is greyed out. Mac OS 10.6.8

in iTunes 11.1 (I26) , I cannot find how to delete podcast listings showing undownloaded podcasts. Delete does not work. Option Delete does not work. Dragging to the trash does not work. Under Edit, Delete is greyed out. Mac OS 10.6.8.
Tom at the Genius Bar told me that Option Delete would work. It does not.
I had to upgrade to iTunes 11.1.(I26) because it is required with OS7 on my iPod Touch (5th Gen). I have tried shutting down iTunes, then shutting down the entire system. This is the first in many visits that the Genius Bar gave me a solution that did not work.
This is a big awkward computer locked to my desk. I would rather not unlock it and then carry it through a shopping center to the Genius Bar if i can avoid oit.
When I installed iTunes 11.1, I discovered that Ihad to resubscribe to virtually all of the podcasts that I had previously been subscribed to. That was a surprise.

Hello Achates:
I did not read the rather long post. If you wish to reinstall OS X 10.4, use your software install DVD. Backup is essential. To minimize your risk, I would use an archive and install:
http://docs.info.apple.com/article.html?artnum=107120
In that way, you will have a fresh copy of OS X and your current settings will be preserved.
Incidentally, I do not agree that the printer problem is best solved by reinstalling OS X. I have had HP printers for sometime and, on one occasion, had difficulty after an upgrade. HP technical support walked me through uninstalling all traces of the HP driver and then reinstalling.
Barry

I am trying to open a service request and the site does not work.

I am trying to open a service request and the site does not work with ANY browser. I get the page https://getsupport.apple.com/GetParts.action which says "Send in for service. We just need a little more information." The continue button does not work. I've seen this problem before trying to file support requests. It's as if Apple simply does not want you to create requests.

I just went through several screens and had no problems. Try clearing your browser's cache and/or history.

TS4062 My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

My Iphone won't appear in my devices in Itune.... And the WiFi does not work on my phone.... I seems like there is no solution to update my phone to the new ios on my computer or WiFi without using the 3g because of this!!! help me out

Hello there, TempestBelcher.
It seems you've covered all the bases, but feel free to review the iPhone Troubleshooting Assistant for connectivity here:
Apple - Support - iPhone - Calls Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/calls/#section_0
If you've followed all the instructions then there are a few good recommendations for what to do next in the last step.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

User mapping for r3 reference system in the portal does not work

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