User menu not showed in the user's default language

Hello,
I'm having the following problem:
3 months ago we installed the French language in our systems,becuase french users are going to use our SAP Systems. The installation was done succesfully in client 000 and then was suplemented in English in clients 000 and 100 (the productive one). Everything was ok.
We have created french users and we have assigned them roles that we had before the installation. When we log with these french users in french, the user menu in transaction SAP EASY ACCESS is in english and not in french (even the SAP standard transactions).
If we create a new role and we assigned it to the french user it is ok.
So we have problems with roles created before the installation of the French language.
Does someone know how we can correct the problem? We need to use this old roles.
I hope someone can help us as soon as possible, because I can't go on creating the user with these problem.
Thank you very much in advance,
Kind Regards,
José

Hello,
Does someone have any idea how I can solve my problem.
It is very similar to the problem explained in point 2 of the note 340075. The solution given by this note doesn't work.
Thank you very much in advance,
José

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