User photo Iview

Question

Hello everybody,
I've a problem with the user photo iView, when you assign the photo in the preview of the iview in the PCD it works, but under a role when you assign the photo it change sometimes only...it doesn't work well!
Anyone has this problem?
It's something about the cache?
It's a bug of the iView?
Any solution?
Thanks,
Guillermo.

Answer 1

Hi,
I foundo a solution for the problem with the browser cache.
The
SAPNote 1001210
(https://service.sap.com/sap/support/notes/1001210) tell us that it has been a design error.
Affected versions
- NW04 SPS 19
- NW04s SPS 10 to SPS 11
Solutions -  The issue is solved with the following deliveries
       NW04 SP 20
       NW04s SP 12
- Possible workaround (by deleting the client cache)
This is the body of the SAPNote 1001210, I hope this help you:
+Note 1001210 - User Photo (browser) cache
Note Language: Inglés
Version: 4
Validity: valid since 20.02.2007 
Symptom
User Photos do not get updated when saved with the User Photo Self Service, User Photo Administration or User Photo Mass Upload.
The old user photo is still displayed for another 24 hours after the update was done.
No errors or warnings are logged
Reason and Prerequisites Reason:
Design error
The old photo from the BROWSER cache is still displayed
Affected versions:
KMC Netweaver 04 SPS 19
KMC Netweaver 04s SPS 10 to SPS 11
SCENARIO DESCRIPTION:
The first time a User Photo is displayed, it is cached in the browser. If the user has no photo, the default (no photo) is cached. The cache is configured for 24 hours.
The User Photos can be updated, but they will not appear until the cache of the browser expires.
Solution
A.) The issue is solved with the following deliveries:
KMC NW04 SP 20
KMC NW04s SP 12
B.) Possible workaround for earlier releases:
For most browsers it is possible to delete the offline content or at least the cached user photos. For Internet Explorer they are stored in files with the following name: http://localhost:50000/irj/servlet/prt/portal/prtroot/com.sap.netweaver. kmc.people.UserPhotoRenderer?mode=NORMAL&userid=USER.PRIVATE_DATASOURCE.un%3A
IE steps: Tools -> Internet Options -> Temporary Internet Files -> Settings -> View Files
Once the client cache is deleted the new photo will be called with the next server request.+
Regards
Carlos