User unable to check in content in URM 10g

Question

We have a user that is unable to check in content in URM. the access provided to this user was added the same way as every other user within our organisation and there was also another user added the same time with identicle access who is not having any issues.
The user is able to go through the entire check in process however as they select the 'check in' option at the end of completing metadata fields an error is thrown.
ERROR:
Content Server Request Failed
Content item <undefined> was not successfully checked in. User 'username' does not have sufficient privileges.
we have deleted the user several times, gone through providing the user with additional roles, checked logs but we cannot identify what the cause is. if the user is granted sysadmin access they can check in content but as soon as that access is reoved they can no longer.
just to make this even more confusing lthe user is able to check in content in our test instance no problems.
Any ideas as to what could possibly be causing this would be appreciated as we have run out.
Cheers

Answer 1

If you have taken a dump from somewhere and setting it up on ur local, you should cleanup the database a bit before actually deploying any project.
I would suggest you rollback any of your current projects and run the following scripts to remove any staled/existing projects in CA.
DELETE FROM EPUB_PR_HISTORY;
DELETE FROM EPUB_PROC_HISTORY;
DELETE FROM epub_proc_prv_prj;
DELETE FROM EPUB_PROJECT;
DELETE FROM EPUB_IND_WORKFLOW;
DELETE FROM EPUB_PROC_TASKINFO;
DELETE FROM EPUB_PROCESS;
DELETE FROM EPUB_HIS_ACT_PARM;
DELETE FROM EPUB_HISTORY;
DELETE FROM EPUB_TASKINFO;
DELETE FROM EPUB_DEP_LOG;
DELETE FROM epub_file_asset;
DELETE FROM avm_asset_lock;
DELETE FROM dss_server_id;
DELETE FROM dsi_server_id;
commit;
Now start your server again and check the deployment.
Hopefully it should work!