User variables on Entity problem

Hi,
I need to set up 2 user variables for entity dimension. When i used to have one a user could simply choose his value for the variable.
When i added another variable for entity and user want to open a form which uses this variable he must first choose the value from preferences.
This is where the problem comes in. He selects the values for both of them and when click on save then an error: 'Error on the page' (in the explorer) appears and it does not save the values.
I thought it is because of IE. I tried it in IE7, IE8 and IE6 as well as with Mozilla. The same over and over again. But when trying this as admin I get not problem and setting the values is without any problem.
Please help
thank you very much

Hi John,
Thank you very much for your advice. The log does not say anything special. Just that user logs in but no other action (my changing values for user variables) because i suppose the save button is not working.
But yes, if i go through workspace everything is working fine. But when going directly to planning (issue above always appears). Can you tell me why?
thanks again

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    I cannot seem to get this to work in my bursting control file by referencing:
    ${cp:user} (note that it just returns the word 'null' here instead of the value)
    nor can I get it to work in my RTF template by referencing:
    <?xdoxslt:get_variable($_XDOCTX, ‘cp:user’)?>
    Should this work, or I am missing something?
    Thanks

    Thanks Ike, it likely would. The thing I keep coming back to is an example in the BIP Developer's Guide that suggests you can set a property and have it made available:
    DocumentProcessor dp = new DocumentProcessor (cfgFile, xmlFile, dir);
    Properties prop= new Properties();
    prop.put("user-variable:ADMIN_EMAIL","[email protected]");
    dp.setConfig(prop);
    dp.process()
    Seems to me that the work going on behind the scenes here (based on log statements alone) suggest the same sort of integration.. but I suppose not.
    Thanks

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