Users have to change GW mode every morning

Hello,
I hope someone can help me. I'm a level 1 IT support guy in a governmental institution
(5000 employees). I'm responsable for level 1 support for 550 users. We've been using Groupwise 7 and Webaccess for a few years now.
Recently, I've had 3 users who have to change their mode each morning. 2 of them want to work with cached mode, but have to change this each morning from online, the other is a manager who travels a lot. He has to change cached to online each morning. I've tried a few things (checked the settings and the rights) but can't find an answer. Our level 2 guys can't find the answer either.
Do any of you have an idea?
Thanks a lot in advance.
Marc Vanstraelen

I have seen this also with GW 7.0.4 and WIN xp, when I switch to another
mode and then restart GW, sometimes the Windows registry setting gets
"stuck" (for lack of a better term) and will not default to the last used
mode. Since it was just me doing some testing, I went into the registry and
changed it back manually. Unfortunately, I canot help with why it happens
or a fix.
HKEY_Current_User/Software/Novell/Groupwise/Login Parameters/Mode
"DE" <[email protected]> wrote in message
news:Y2QLo.6432$[email protected]..
> mvstrael wrote:
>> Hello,
>> I hope someone can help me. I'm a level 1 IT support guy in a
>> governmental institution (5000 employees). I'm responsable for level 1
>> support for 550 users.
>> We've been using Groupwise 7 and Webaccess for a few years now.
>>
>> Recently, I've had 3 users who have to change their mode each morning.
>> 2 of them want to work with cached mode, but have to change this each
>> morning from online, the other is a manager who travels a lot. He has to
>> change cached to online each morning. I've tried a few things (checked
>> the settings and the rights) but can't find an answer. Our level 2 guys
>> can't find the answer either.
>>
>> Do any of you have an idea?
>>
>> Thanks a lot in advance.
>>
>> Marc Vanstraelen
>>
>>
> Look at the shortcuts and make sure they don't have any settings other
> than the program itself.
>
> Close Notify first and then start Groupwise. Change Notify to not run on
> startup.
>

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