Users lost ability to follow sites.

It seems that out of the blue my users have lost the ability to follow sites. All attempts to follow sites give the following error:
Sorry, we couldn't follow the site.
Technical Details
InternalError : Could not follow the item
ULS logs show the following:
SPRequest.GetMetadataForUrl: UserPrincipalName=i:0).w|s-1-5-21-1715567821-562591055-682003330-20360, AppPrincipalName= ,bstrUrl=http://<sitecollection>/Lists/PublishedFeed ,METADATAFLAGS=59
System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002), StackTrace:
Access denied.
SPRequest.GetFileAndFolderProperties: UserPincipalName=i:0).w|s-1-5-21-1715567821-562591055-682003330-20360, AppPrincipalName= ,bstrUrl=http://<mysitesurl> ,bstrStartUrl=Social/Private/FollowedSites
,ListDocsFlags=24584 ,bThrowException=False System.UnauthorizedAccessException: Access denied.

Hi,
According to your post, my understanding is that some users could not follow site.
To narrow down the issue, you can use a admin user to check whether you can follow a site.
If so, the issue would be related to the user permission.
What’s more, did the site enable the Following content and
Site Feed feature?
You can check whether the following site had been enable these features.
http://radutut.wordpress.com/2013/02/01/following-sites-in-sharepoint-2013/
There are three similar articles for your reference.
http://sharepointsoldiers.wordpress.com/2013/01/21/sharepoint-2013-following-sites-not-working/
http://www.msserveradmin.com/sharepoint-2013-sorry-we-couldt-follow-the-document-or-site/
http://mrhodes.net/2012/07/31/sharepoint-2013-follow-not-working-across-web-applications/
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

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