Using Elements 12 for a year and had to uninstall and reinstall it on same computer. Going to Editor I got message to sign in and register [again] but could not do this as I got message that I was offline or the computer clock was wrong but that was all O

Using Elements 12 for a year and had to uninstall and reinstall on same computer. Going to the Editor I got a message that I had to sign in and register the product (again) but I got a message that the computer was offline or the clock was wrong, there was nothing wrong with either of these. How do I get my Elements 12 working again?

Hi,
Please follow the steps mentioned in Sign in, activation, or connection errors | CS5.5 and later and check if this helps.
Do let me know if you need any other assistance.
Thanks,
Swapnil

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