Using in-house tools vs hosted service

I was recently on a web event and heard about your hosted test service. My client has a small license of e-Load and I am trying to understand when I should use tools versus when I should use the hosted service...are there specific cases where hosted is better that I should make them aware of? Thanks.

The Empirix e-LoadExpert load testing service is highly interactive. Our customers are generally involved in every aspect of the load test - from defining and creating the load test scripts to actually running the tests and analyzing performance. You can have as many people as you'd like involved in the test engagement. We generally will setup a Web share and conference call and invite customers to include all of the people who need to participate. This is useful cause as you know performance bottlenecks can be found anywhere within the application or infrastructure and its often necessary to collaborate with various architects, developers, DBAs, and even IT & Network operations folks to analyze and tune application performance.
In addition to the reasons already mentioned for selecting a hosted load testing service - such as leveraging our expertise and testing your application from outside the firewall - another one to consider is just the convenience and rapid return on investment of leveraging such a service. If you have a new application you are developing or are relaunching an existing application and are concerned with performance issues but don't necessarily have the time or resources to acquire load test tools or setup a test lab - its definitely something to consider. Leveraging a load test service like e-LoadExpert means you can get your testing done right away on your schedule and you don't have to worry about bringing test tools in house, acquiring hardware to run the software or getting a staff trained up. Upon engaging with us you could literally be load testing the same day and getting results that can help you maximize your application performance. That's another major reason we are seeing so many people embrace a managed load test service like e-LoadExpert for their load testing needs.

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